Unsure which individual or multiple system components failing. All occurred within 5 miles of home. Driving to destination noted that vehicle was acting or responding weird but did not show signs of any failure reported to daughter while speaking to her on the hands free system in vehicle but did not really pay much attention to what was happening because it did not affect the driving at that time. Approx. 1hr later left destination to head home and vehicle decided it had a mind of its own and would not respond to most physical commands ie, braking, slowing down, etc. and was actually increasing in speed. attempted to change the vehicle shifter to park, push the engine on / off button, depress brakes but no response to any of the commands. At this point so not to hurt anyone else drove into a fenced field and back out eventually hitting a tree head on. Prior to this occurring there was reporting to dealership of hard shifting but nothing else and dealership wrote off to the adaptive learning of the transmission. Vehicle was inspected by the Lincoln rep with assistance from the dealership / svc dept. and was deemed nothing was found to be wrong with car per the data box of vehicle, BUT the dealership noted in the finding in emails that the black box was only scanned for the day the Lincoln rep was at vehicle NOT the day the vehicle was in accident. as noted above the vehicle did appear o not be responding correctly driving the destination that day but it was minor not something that would have caused concern at that time BUT again on the way back home is when the incident occurred and was on phone at that time panicking on what to do hence ended up driving off road and ending up stopping due running into the tree.
The driver’s side front door inner sheet metal housing has suffered a severe structural failure where the door check-arm brackets mount to the vehicle frame. Under completely normal vehicle operation, the thin-gauge metal has cracked, buckled, and completely torn away from the inner door assembly. This creates an immediate safety hazard as the door can no longer be safely controlled, dampening its swing. A certified independent collision center evaluated the damage and officially recommended a total door shell replacement, explicitly warning that localized spot-weld patching is structurally insufficient to restore safety due to metal fatigue. Lincoln Client Services was formally contacted regarding this defect but refused assistance or goodwill coverage, citing a minor calendar expiration of the factory warranty. If left unaddressed by the manufacturer, this stamping defect risks the door catching wind, overextending, or failing to latch and secure properly while the vehicle is in motion, presenting a direct risk to occupants and nearby traffic.
No injuries · No fire · No crash
Drivers side door hinge has completely broken away from interior side panel. This is a know manufacturing defect due to the weight of the door on this vehicle. We called dealership on 5/4/2026 after discovering issue, spoke with the service manager who advised us to bring vehicle to the dealership. On 5/5/2026 the vehicle was brought to Tasca Collision Center a service team member took extensive pictures of damage, stated how the repair would go forth which has since not happened. Tasca and Lincoln have refused to make repair stating that the vehicle was out of warranty effective 5/4/2026. This is also a safety issue in the advent of a side crash.
No injuries · No fire · No crash
Spot welds in both front doors are failing. How would these cars do in a side impact with failing spot welds? The drivers door has approximately a 4" tear/crack around the broken spot welds.
No injuries · No fire · No crash
Lincoln Nautilus door hinge and check strap area of the driver's door has a significant crack which could lead to door failure in the event of a crash. Manufacture has issued a CSP (Customer Satisfaction Program 23B56. Year models 2022-2024. Mine is a 2022 but the VIN does not fall in the range of known defects. Mfg. refused repair based on the VIN, but all other criteria have been met. Dealer acknowledges the defect.
No injuries · No fire · No crash