Unresolved/unrepairable safety recall Engine RPM's revving abnormally high without corresponding acceleration; extremely slow and delayed acceleration. Sudden and unexpected jolts or surge of power following periods of inadequate acceleration. Significant difficulty safely accelerating and merging onto a freeway. Loss or lack of expected power when accelerating. Rattling and vibrating at the front of the vehicle when it is hot outside or car is hot. Inaccurate fuel gauge at times when hot All concerns above have been discussed and worked on by Walnut Creek Ford Service Center, California. I was told that the recall remedy is not ready, to drive the car in Sport Mode and that they lowered power in the fuel area. The safety recall concerns me due to the risk of fire and the lack of acceleration is definitely a hazard on the road. There were no warning lights, only the feel of the loss of acceleration. Copies of all documents and service records have been sent for a formal complaint to the NHTSA. They will not be uploaded to this complaint.
No injuries · No fire · No crash
I am experiencing severe drivetrain binding and violent shuddering/chatter from the Rear Drive Unit (RDU) during low-speed turns in both directions. The vehicle hesitates and can stop violently on its own while turning. When the vehicle is parked and shut off, it also violently jerks backward, indicating the RDU is binding and storing mechanical tension. This is a significant safety hazard. The symptoms match the current Ford Technical Service Bulletin TSB 26-2328 (Chatter/Shudder During Low Speed Turning Events), which supersedes earlier bulletins including 26-2194 and 25-2351. I first reported the RDU issue along with a rear brake noise at the dealership and provided the relevant TSB numbers. The dealership stated the RDU was fine, performed only the brake TSB, and attributed the shudder to the brakes. After the vehicle was released, the RDU symptoms returned approximately 100 times worse within two days. On the return visit the dealership said they could not reproduce the concern and initially documented it as “just a noise.” I have repeatedly asked Ford (case management and Business Operations) whether the vehicle is considered safe to drive or sell in its current condition. I have not received a clear written answer. The original dealership has also refused to give a direct safety answer. I am requesting that this safety-related RDU condition be properly investigated and repaired.
No injuries · No fire · No crash
I purchased a new 2024 Ford Bronco Sport on XXX from Sayville Ford in [XXX]. They failed to disclose an unremedied safety recall (24V-267) on the vehicle that was issued on XXX and still sold me the vehicle. When I went back to them after seeing that there was a recall on the car, they denied the existence of the recall despite me showing them the recall notice on both the NHTSA and Ford websites. Last year there was another safety recall for leaking fuel injectors (25V-467) that I brought my car in for service, and they claimed to have done a software fix. Upon checking the recall checked on the NHTSA website (6 months after service) it lists that the safety recall work was never performed, despite the dealership keeping my car for the entire day and telling me the work was performed. This dealership has been evasive and deceptive when I have confronted them about these issues and should be examined and fined for their practices. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
The contact owns a 2024 Ford Bronco Sport. The contact stated that while driving at an undisclosed speed, the hood independently unlatched and flew open. The front windshield was cracked, and other damage to the vehicle was sustained. The vehicle was taken to the dealer; however, the failure was not duplicated. The contact stated that the failure was a known failure with similar vehicles. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that an inspector had inspected the vehicle. The contact was informed that the failure was not a manufacturer defect and the case was denied. The failure mileage was approximately 31,000.
No injuries · No fire · No crash
I am reporting ongoing infotainment and electrical failures in two 2024 Ford Bronco Sport vehicles (same trim), unresolved after two years of ownership on both. Apple CarPlay/Android Auto frequently freezes, disconnects, or becomes unresponsive while driving, forcing the driver to interact with the screen to restore functionality — a distraction hazard that can cause loss of navigation or hands-free operation while driving, increasing collision risk. Recovery often requires powering the vehicle off for several minutes. The center display screen also becomes hot to the touch during normal use, and the wireless charging pad overheats connected phones after 10–30 minutes, suggesting a hardware thermal design defect, not a software/app compatibility issue. Both vehicles have been to the dealership multiple times; only brief diagnostic scans were performed, with no reproduction of the overheating and no repair. Staff repeatedly claim they are "waiting on an iOS update," which does not explain hardware symptoms like screen heat or the multi-minute power-cycle required. Ford's 2025–2026 Bronco Sport received major hardware/software upgrades (larger screens, updated SYNC, standard wireless CarPlay), consistent with a redesign — leaving 2024-and-earlier owners stuck with hardware Ford has since replaced, with no recall or retrofit offered. Separately, Ford's July 2025 recall (25S76) for cracked fuel injectors/underhood fire risk on 2021–2024 Bronco Sport has only received an interim software alert update; the permanent hardware fix remains incomplete. This pattern of infotainment instability, overheating, and an unresolved fire-risk recall reflects unaddressed hardware/design defects warranting investigation.
No injuries · No fire · No crash