Kia Sorento Complaints

10,397 consumer complaints on file.

#11466336May 27, 2022
STRUCTURE:BODY
Paint chipping/flaking off driver side pillar...over 4-5 inches in length
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466412May 27, 2022
SERVICE BRAKES, STEERING, SUSPENSION
Bought the vehicle brand new in late 2021, and began noticing some vibration when braking at any speed. The vehicle at this point has less than 10,000 miles and the brakes are vibrating really bad. The manufacturer has not issued a recall and their best fix is turning the brake rotors and calling it a day. Never had I had such a poor experience with this manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466217May 26, 2022
STRUCTURE:BODY, UNKNOWN OR OTHER
My paint is peeling. KIA SORENTO SNOW WHITE PAINT PEELING CHIPPING AND DELAMINATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466230May 26, 2022
SERVICE BRAKES
ABS warning light & Traction Control warning light illuminated. Next time vehicle was used, it was found that the ABS hydraulic pump was running continuously and would not turn off even after key was removed from ignition. Pump motor was warm & due to fear of overheating & possibly starting a fire, power was disconnected. After power was restored, ABS pump motor turned on again & would not turn off. Due to unsafe feeling of possible accident, vehicle is being park until repair parts can be obtained & replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11466038May 25, 2022
ENGINE
The contact owned a 2011 Kia Sorento. The contact stated while pulling into the parking lot at work at approximately 3 MPH, there was what seemed to be steam coming from the engine. The contact stated there was actually smoke and ash which was on the driver's side of the hood. There were no warning lights. The contact exited the vehicle safely. Immediately after exiting the vehicle it was engulfed in flame and was destroyed. The fire department extinguished the fire. The police department was on the scene and conducted a report. The vehicle was towed to the wrecking yard. The contact fell at the time of the explosion. There were smoke ventilation and cuts on the right arm along with bruises from the contact. The manufacturer was notified of the failure. The approximate failure mileage was 90,000
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#11465906May 24, 2022
UNKNOWN OR OTHER
The car makes a loud noise like I hurt a bump, the engine light comes on. I brought the car to the Kia dealer and They told me everything was OK . I took the car home and continued to experience the same problem but this time the car decelerate even if I am driving in the freeway . At that time I cannot accelerate. I brought again the car to the same Kia dealer .They told me they drove the car 19 miles and did not have any problem ! I went and took the car and believe what I was told but this time the wheel blocked and I could not turn ,the engine turn itself off . The oil engine and battery lights come on in red and the engine light in yellow. It is very scary and unsafe I had to tow this car to the dealers without my concerns being addressed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465907May 24, 2022
UNKNOWN OR OTHER
Paint is rapidly delaminating and is causing visibility issues for my wife when paint chunks fly off the hood and onto the windshield while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465929May 24, 2022
STRUCTURE:BODY
Paint is peeling while driving obstructing my view and potentially other drivers
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465714May 23, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Replaced the headlight bulbs in my wife's car around 80k miles when 2 of the 4 bulbs went out. I noticed the lenses were discolored from the inside slightly but didn't put much thought into it. The vehicle now has a little over 144k miles and I have replaced the high beam bulbs once again, and the low beam bulbs twice more, and the low beam bulbs I have had to replace the connector due to burning on both sides, and the driver side is burnt out again. This shouldn't happen and means there is too much power going to the bulb, which is a fire hazard as well as a safety hazard as I can't keep a bulb working in that slot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465648May 22, 2022
ENGINE
My car started making a knocking and squeaking sound and was shaking really hard and the check engine light started flashing and it just shut off and when I cranked it back up if wouldn’t stay cranked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465542May 21, 2022
EXTERIOR LIGHTING
My vehicle's headlights are dim and do not light the roadway properly, even when they are turned to the bright setting. I am unable to drive it at night or during rainy weather. I have paid hundreds of dollars for replacement bulbs, trying to get the lights adjusted, and for refurbishing the covers. It is available for inspection at any time. With me being unable to see the road at night, it endangers myself and my passengers when driving. This can also result in a danger to other people or property if my vehicle fails to illuminate for me to see them until I am too close to stop/avoid an accident. I have been told by two dealerships that this issue is common with my vehicle and they have not been provided a fix. They have informed me that everyone complains about it, because the headlights tilt in a way that prevents them from lighting the roadway properly. I have been stopped by police officers in the past for my lights appearing to be "wonky" and not lighting the roadway. There are no warning lamps or messages. The issue has been ongoing since it was purchased new in 2015. Unfortunately, I have yet to find a solution.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465385May 20, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
My passenger headlight went out again. I've taken to the dealer. They replaced the burnt out fog lights too. This is the 4th time in less than a year! I filed previous complaints. Had the headlights replaced repeatedly. Something keeps shorting out. There's an electrical problem. I can't keep replacing my headlights all the time. When the one side goes out, the other follows. This is becoming a real safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465400May 20, 2022
ENGINE
This car repeatedly has had issues with using oil on a weekly basis and many times it has stalled in heavy traffic, one of which almost caused a collision. I have taken this in for numerous repairs. My most recent incident I was informed by my garage that my engine was now junk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465425May 20, 2022
ENGINE
The contact owned a 2014 Kia Sorento. The contact stated that while operating the vehicle a fuel odor was present inside the cabin. Days later while the vehicle was parked with the engine idling smoke and flames were present coming from the engine compartment. The fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed. The cause of the failure was not determined. A police report was taken at the scene and the vehicle was towed away. The manufacturer was not notified of the failure. The contact indicated the vehicle was previously serviced under a recall in which the engine was replaced. No further information was available. The failure mileage was 124,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11465439May 20, 2022
ENGINE, UNKNOWN OR OTHER
Excessive oil consumption with no low oil warning light. Driving with no oil can cause severe engine damage. I was informed by the Kia dealership after reporting an issue with oil consumption. Issue started in March 2022, diagnosed in april 2022 and 1 month of driving had no oil and no low oil warning light come on after oil change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465443May 20, 2022
ELECTRICAL SYSTEM, STEERING
There is a hiss noise coming from the steering when you are making a left or right turn.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465482May 20, 2022
POWER TRAIN
Transmission has to be replaced. Car shut off, redlined when gears switched, struggled between gear shifts, would not start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465339May 19, 2022
ENGINE
I take very good care of my Kia, but over the last year I have been losing oil. The dealer said that it's consumption and command problem. We have not been able to get a hold of Kia. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465321May 19, 2022
ENGINE, POWER TRAIN
The contact owns a 2021 Kia Sorento. The contact stated while driving at an undisclosed speed, the vehicle inadvertently shifted into neutral. The check engine warning light illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 11,978.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11465185May 18, 2022
STRUCTURE:BODY
The paint on my 2016 Kia Sorento it's peeling off. I went to the dealer where I purchased it and still owe $10,000 they do not want to help me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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