Jeep Liberty Complaints

8,882 consumer complaints on file.

#10186830April 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE # 06V288000 IN JANUARY 2007. THE CONTACT WAS PLACED ON A WAITING LIST. THE DEALER WAS UNABLE TO PROVIDE AN APPROXIMATE DATE OF WHEN THE PART WILL BE AVAILABLE. THE CONTACT HAS NOT EXPERIENCED ANY FAILURE AT THIS TIME. THE CURRENT MILEAGE WAS 22,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186889April 3, 2007
ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC), SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY RENEGADE. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS ON APRIL 2, 2007. AT THE TIME OF PURCHASE,THE DEALER AGREED TO GIVE THE CONTACT THE 2006 VEHICLE IN EXCHANGE FOR THE 2005 JEEP LIBERTY DUE TO RELATED LOWER BALL JOINT FAILURES. THE DEALER CONFIRMED THAT THERE WERE NO RECALLS FOR THE 2006 JEEP LIBERTY AT THE TIME OF PURCHASE. THE DEALER ADVISED THE CONTACT TO DEACTIVATE THE ELECTRONIC STABILITY CONTROL. WHILE DRIVING 20 MPH, AND MAKING A SHARP TURN, THE ELECTRONIC STABILITY CONTROL DID NOT HELP TO STEER THE VEHICLE. THE CURRENT MILEAGE WAS14,000, AND FAILURE MILEAGE WAS 100.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186898April 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THERE IS NO PARTS AVAILABILITY FOR SAFETY RECALL F23-LOWER BALL JOINTS. I AM WRITING ON BEHALF OF MY WIFE WHO IS THE ORIGINAL OWNER. I AM VERY CONCERNED WITH THIS SAFETY RECALL. I HAVE BEEN TRYING TO GET THIS TAKEN CARE OF FOR APPROXIMATELY 4 MONTHS NOW AND EVERY TIME I DO THE DEALERSHIPS SAY THEY DON'T HAVE ANY PARTS. I DO NOT BLAME THE DEALERSHIPS, I BLAME THE MANUFACTURER BECAUSE I HAVE CONTACTED A NUMBER OF DEALERSHIPS AND IT'S THE SAME STORY EVERYWHERE. I WOULD LIKE SOME PRESSURE TO BE PUT ON DAIMLER-CHRYSLER TO BEGIN TO MASS PRODUCE THESE PARTS AS I AM BECOMING INCREASINGLY WORRIED FOR THE SAFETY OF MY WIFE. IT STATES IN THE RECALL NOTICE "BALL JOINT SEPARATION CAN RESULT IN A LOSS OF STEERING CONTROL AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING". SOMETHING NEEDS TO DONE IMMEDIATELY BECAUSE IF SOMETHING SHOULD HAPPEN I WOULD HOLD BOTH THE MANUFACTURER AND THE NHTSA RESPONSIBLE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186906April 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE IN NOVEMBER 2006 FOR THE LOWER BALL JOINTS. THE CONTACT SPOKE WITH THE DEALER ON FOUR OCCASIONS ,AND THEY DID NOT HAVE THE PARTS. THE CURRENT AND FAILURE MILEAGE WERE 16,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186950April 3, 2007
UNKNOWN OR OTHER
WITHIN THE PAST YEAR, MY 2002 JEEP LIBERTY LIMITED HAS HAD A SUDDEN LOSS OF POWER AND MOBILITY. THE VEHICLE TENDS TO ROUGHLY SHAKE. THE STEERING WHEEL WOBBLES/SHAKES ALONG WITH THE ENTIRE CAR. IT'S A RANDOM PROBLEM AND DOES NOT HAPPEN ON A DAILY BASIS. THE VEHICLE HAS BEEN TO THE DEALERSHIP AND THEY CANNOT FIND ANYTHING WRONG WITH THE LIBERTY. THEY SAY THAT WE NEED 4 BRAND NEW TIRES BECAUSE THEY FEEL SINCE WE DID NOT HAVE THE TIRES ROTATED THIS IS WHAT IS CAUSING THE PROBLEM. THE PROBLEM HAPPENS MANY TIMES A WEEK. SOMETIMES IT WILL GO FOR A WEEK OR SO AND BE FINE. OTHER TIMES, IT WILL OCCUR ON A REGULAR BASIS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187925April 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2006 JEEP LIBERTY CUSTOMER STATES THAT HE HAS NOT BEEN ABLE TO GET RECALL FIXED YET**CC LOWER BALL JOINT RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187915April 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CUSTOMER STATES THAT SHE IS STILL ON THE WAITING LIST FOR PARTS TO FIX THE RECALL AND WANTS INFORMATION ON HOW THIS PROBLEM CAN BE RESOLVED**CC LOWER BALL JOINT RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187918April 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CUSTOMER STATES THAT HE HAS BEEN UNABLE TO GET CAR FIX DUE TO PARTS NOT BEING AVAILABLE**CC LOWER BALL JOINT RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187924April 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
2003 JEEP LIBERTY THE CONSUMER HAS NOT BEEN ABLE TO GET THE RECALL FIXED DUE TO THE PARTS NOT BEING AVAILABLE**CC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186702April 2, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
I'M HAVING TROUBLE WITH THE DOOR LOCKS, AT FIRST I STARTED HEARING A BUZZING NOISE WHEN I WOULD PUSH THE BUTTON TO LOCK THE DOORS, NOW THE LOCK DOES NOT COME UP AT ALL EVEN WHEN USING THE KEY CHAIN OPENER. I LOCKED MYSELF OUT OF THE CAR WHEN I LEFT THE KEYS IN TO GET THE MAIL AND WHEN I RETURNED THE CAR WAS LOCKED. THE BUTTON DOES NOT COME UP, NOT EVEN WHEN I PULL ON IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186738April 2, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. WHILE DRIVING 45 MPH THE VEHICLE PRODUCED A GRINDING SOUND WHILE TURNING AND DRIVING IN REVERSE THROUGH SNOW AND ICE. THE DEALER STATED THAT THEREWAS A FOUR PAGE WAITING LIST, AND WAS UNABLE TO GIVE THE CONTACT AN ESTIMATED TIME FOR REPAIRS. THE CONTACT WAS AWARE OF THE SAFETY RISK INVOLVED. THE VEHICLEWAS THE CONTACT'S ONLY MEANS OF TRANSPORTATION. THE CURRENT MILEAGE WAS 48,000, AND THE FAILURE MILEAGE WAS 32,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186741April 2, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* - THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000. THE DEALER ADVISED THAT IT WILL TAKE APPROXIMATELY 3 MONTHS TO RECEIVE THE LOWER BALL JOINT PARTM AND TO PERFORM THE REPAIR. THE DEALER STATED THEY WERE ONLY GETTING 4 PARTS PER MONTH. THE CURRENT MILEAGE ON THE VEHICLEWAS 17,000. THERE HAD BEEN NO FAILURES TO DATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186449March 29, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE FRONT LOWER BALL JOINTS. THE DEALER INFORMED THE CONTACT IT WOULD BE A MINIMUM OF A MONTH BEFORE SHE WOULD BE ABLE TO HAVE THE VEHICLE REPAIRED. THE DEALER STATED THEY WERE ONLY RECEIVING TWO OR THREE REPAIR KITS A WEEK. THE CURRENT MILEAGE WAS 24,000 MILES. THERE HAD BEEN NO FAILURE TO DATE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186493March 29, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY 4X4. THE CONTACT CALLED REGARDING THE LOWER BALL JOINT. THE DEALER STATED THAT THE CONTACT'S NAME WILL BE PLACED ON A LIST AND ,WILL BE NOTIFIED WHEN THE PARTS ARRIVE. THE DEALER HD S NOT NOTIFIED THE CONTACT, AND THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE CURRENT AND FAILURE MILEAGE WERE 11,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186515March 29, 2007
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
LEASED MASSEY-YARDLEY JEEP NEW 2005 JEEP LIBERTY 8/27/05, 1 WEEK CHECK ENG LIGHT ON, 9/6/05 SMALL EVAP LEAK TOLD THAT I DID NOT TIGHTEN GAS CAP, 9/16/05 ENG LIGHT ON TESTED NO PROBLEMS FOUND. 10/6/05 AGAIN, COMPLAINED TO SERVICE MANAGER, TESTED AS VAPOR LEAK CODE, REPLACED SPLIT GAS CAP & CHECKED SYSTEM, NO VAPOR LEAKS PRESENT. 10/17/2005 RETURNED WITH ENGINE LIGHT ON, CODE FOR SMALL LEAK SERVICE, CLEARED CODE, PASSED 4 EVAPORATIVE EMISSIONS TEST, TEST DROVE 20 MILES & NO PROBLEMS FOUND, 11/09/05 AGAIN ENG LIGHT ON, SERVICE HAS CA 5 DAYS, PUTS 189 TEST MILES ON NEW LEASED CAR, DID SMOKE TEST & COULD NOT DUPLICATE. I EXPLAIN TO SERVICE MANAGER I CANNOT BEING CAR IN EVERY 2 WEEK, HE STATES THAT I AM DOING THIS,FOR A NEW CAR. MINE W/ LESS THAN 2000 MILES/SERVICE PUT 200 MILES. EMAILED/PHONED COMPLAINT TO DEALERSHIP MANAGER, "HIS SERVICE MANAGER KNEW WHAT HE WAS DOING & WHY NOT GO SOMEWHERE ELSE". 11/30/05 ENG LIGHT ON, GO TO ACCARDI DEALER, EXTREMELY BACKED UP DUE TO HURRICANE WILMA, SERVICE PERSON QUICKLY TEST ON COMPUTER, SMALL VAPOR LEAK, RESET ENG LIGHT & POLITELY ASK COME BACK IF POSSIBLE. 11/30/05 EMAIL COMPLAINT TO CHRYSLER REF#14321893 NO RESPONSE. 12/16/05 ENG LIGHT ON, DUE TO "WILMA", & HOLIDAYS, ENG LIGHT ON UNTIL. 2/8/2006, FOR SERVICE POLITE ACCARDI DEALER COMPUTER SHOWS EVAP SMALL LEAK, SMOKED SYSTEM FUEL PUMP RING LEAKING, RETORQUED SEAL IS CORRECTED. WEEKS LATER ENGINE LIGHT ON, GETTING TIRED & LET LIGHT STAY ON, IT GOES OFF ON OCCASION, ON MOST OF THE TIME. 8/14/06 ACCARDI FOR SERVICE & ENG LIGHT ON, COMPUTER STATES NO CODES PRESENT, NO PROBLEM FOUND. WEEK LATER ENGINE LIGHT ON, I WORRY SOMETHING SERIOUS BUT CANNOT RETURN TO DEALER SHIP EVERY FEW WEEKS RESET. 3/28/07 AT DEALERSHIP FOR SERVICE & ENGINE LIGHT ON, INDICATES SMALL EVAP LEAK, SERVICE FIND BROKEN HOSE UNDER VEHICLE, REPAIRED HOSE RAN DIAGNOSTICS & SHOWED CORRECTED. EMAIL COMPLAINT TO CHRYSLER 3/29/2007, REF#16080404, 18 MONTHS LATER. WAITING FOR CHRYSLERS REPLY & CHECK ENGINE LIGHT . *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186346March 28, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2003 CHRYSLER JEEP LIBERTY. THE CONTACT RECEIVED RECALL #06V288000 AND, SINCE DECEMBER OF 2006, HAS BEEN ON A WAITING LIST TO HAVE THE LOWER BALL JOINT REPLACED. THE CONTACT HAD NOT EXPERIENCED ANY MALFUNCTIONS WITH THE VEHICLE AT THIS TIME. THE CURRENT AND FAILURE MILEAGE WERE 23,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186347March 28, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED TWO RECALL NOTICES REGARDING THE VEHICLE'S LOWER BALL JOINT. THE CONTACT STATED THAT THE DEALER WAS NOT RECEIVING ENOUGH PARTS AND WAS TAKING TOO LONG TO HAVE THE VEHICLE SERVICED. THE CURRENT MILEAGE WAS 6,200.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186343March 28, 2007
ENGINE AND ENGINE COOLING
I PURCHASED A NEW 2007 JEEP LIBERTY ON MARCH 19, 2007 IT HAD UNDER 20 MILES ON IT. AFTER LEAVING THE DEALERSHIP THE JEEP OVERHEATED ABOUT 15 MILES LATER. I PULLED OVER, POPPED THE HOOD, AND SAW THAT THE COOLANT OVERFLOW TANK WAS BONE DRY. IT TOOK ABOUT 1 GALLON OF COOLANT TO FILL THE TANK. WITHIN MINUTES OF FILLING THE TANK I HEARD A GURGLING NOISE WHEN I WOULD MAKE A RIGHT HAND TURN. I DROVE THE VEHICLE HOME, SINCE IT WAS LATE AT NIGHT AND PARKED IT. THE FOLLOWING MORNING I POPPED THE HOOD AND NOTICED THAT THE COOLANT LEVEL HAD DROPPED. THIS CONTINUED FOR THE REMAINDER OF THE DAY AND THE FOLLOWING DAY. TWO DAYS AFTER I PURCHASED THE JEEP, ON MARCH 21, 2007, I BROUGHT THE JEEP BACK TO THE DEALERSHIP. UPON INSPECTION THEY FOUND COOLANT IN THE ENGINE. THE SERVICE DEPARTMENT SAID THAT THE VEHICLE WAS UNSAFE TO DRIVE AND HAD A SERIOUS PROBLEM. THEY TOOK THE ENGINE APART, AND FOUND NOT ONLY A BLOWN HEAD GASKET, BUT ALSO A DEFECTIVE ENGINE BLOCK. THEY WERE IN THE PROCESS OF REPLACING THE ENTIRE ENGINE. THE ORIGINAL ENGINE WAS SEVERELY DEFECTIVE AND COULD NOT BE REPAIRED. DAIMLER CHRYSLER WILL NOT EXTEND MY WARRANTY OR OFFER ANY SATISFACTORY CUSTOMER SERVICE REGARDING THIS PROBLEM. IN FACT, THEY WON'T EVEN DISCUSS IT WITH ME. THEY TOLD ME TO TALK TO THE DEALERSHIP. WHO ADVISED ME TO TALK TO CHRYSLER CORPORATION. I PUT A TOTAL OF 90 MILES ON A NEW VEHICLE IN 2 DAYS, AND HAVE NOT BEEN ABLE TO DRIVE IT IN A WEEK DUE TO A FAILED ENGINE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186371March 28, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DAIMLER CHRYSLER - SAFETY RECALL F23 - CONCERNING LOWER BALL JOINT. TAYLOR MOTORS 50 NORTH COLUMBUS ROAD, ATHENS, OH 45701, PHONE: (740) 594-3528. MY WIFE TRIED TO MAKE AN APPOINTMENT FOR THIS RECALL THE REPRESENTATIVE WAS UPSET AND RUDE, STATING THERE WERE AT LEAST 60 PEOPLE AHEAD OF YOU, AND I DID NOT HAVE ANY PARTS. CHRYSLER SEND OUT THESE RECALLS AND NO BODY TOLD ME. NO SCHEDULE TIME WAS GIVEN TO FIX SAFETY RECALL F23 - LOWER BALL JOINTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186411March 28, 2007
POWER TRAIN:MANUAL TRANSMISSION:FLOOR SHIFT ASSEMBLY
TRANSMISSION ISSUES- 2005 JEEP LIBERTY MANUAL TRANSMISSION, WOULD NOT STAY IN REVERSE AND HAD TO BE FORCED IN. THEN WOULD NOT SHIFT AND GROUND IN FIRST GEAR GOING 5 MPH. IN SHOP 5 TIMES ALL PARTS REPLACED STILL MAKES NOISE IN REVERSE A THUDDING SOUND AND ONLY IN REVERSE. MAKES OTHER NOISES NOT NATURAL GOING FROM 1ST TO 2ND AND BACK TO FIRST. DEALERSHIP REPLACED SYNCHROS TWICE, STILL NOT FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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