Jeep Liberty Complaints

8,882 consumer complaints on file.

#10187755April 13, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT HAS BEEN ON A WAITING LIST FOR THREE MONTHS FOR RECALL # 06V288000. REPAIRS. THE DEALER STATED THAT IT WILL TAKE APPROXIMATELY TWO MORE MONTHS BEFORE THE LOWER BALL JOINT PART BECAME AVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE 33,000.*AK UPDATE 05/21/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187793April 13, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
I BOUGHT A 2002 JEEP LIBERTY IN MID-APRIL OF 2005. I TOLD A NUMBER OF PEOPLE THAT THE JEEP FRIGHTENED ME WHEN DRIVING BECAUSE IT FELT LIKE THE STEERING WAS LOOSE AND LIKE THE JEEP WAS SKATING ON THE ROAD. AFTER DRIVING THE JEEP OVER 2 1/2 WEEKS I HAD A TRAGIC ACCIDENT LOST OF STEERING CONTROL. *AK
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
1
#10187665April 12, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED A RECALL NOTICE FOR THE LOWER BALL JOINTS IN SEPTEMBER 2006. THE DEALER INFORMED THE CONTACT THEY WERE BACKLOGGED, AND FOR HER TO CALL BACK. SHE CALLED BACK IN JANUARY 2007, AND WAS ABLE TO HAVE HER NAME PUT ON THE WAITING LIST. THE DEALER STATED THERE WERE APPROXIMATELY 60 VEHICLES AHEAD OF HER. THE VEHICLE HAD NOT BEEN REPAIRED AS OF 4/12/07. THE CONTACT FELT THAT THE WAITING TIME FOR THE REPAIR WAS TOO LONG. THE VEHICLE CURRENTLY HAD 80,000 MILES. THERE HAD BEEN NO FAILURES TO DATE.*AK UPDATED 05/21/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187550April 11, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
MY COMPLAINT IS NOT IN REGARD TO ANY TYPE OF INCIDENT, CRASH OR INJURY. IT IS IN REGARD TO A SAFETY RECALL I RECEIVED BY MAIL FOR JEEP LIBERTY ON 12/06/06, OVER 4 MONTHS AGO. IT WAS SAFETY RECALL F23 CONCERNING LOWER BALL JOINTS FROM DAIMLER CHRYSLER, STATING THE FRONT LOWER BALL JOINTS COULD CORRODE & SEPARATE DUE TO WATER, CAUSING THE VEHICLE TO LOSE CONTROL OF STEERING, AND COULD CAUSE A CRASH WITHOUT PRIOR WARNING. WELL ANYWAY, THEY WERE TO REPLACE IT, AND I CALLED THE SAME DAY I GOT THE NOTICE AND WAS PUT ON A WAITING LIST TO GET THIS FIXED DUE TO BACKORDER OF PARTS. I STILL HAVE NOT HEARD ANYTHING ,AND I BELIEVE THIS WAS MY 4TH TIME CONTACTING SOMEONE ABOUT THIS ISSUE. I HAVE SUBMITTED 2 COMPLAINTS ALREADY TO THE ADMINISTRATOR OF NATIONAL HIGHWAY TRAFFIC SAFETY, AND NOW THIS IS WHAT I WAS E-MAILED BACK AND TOLD TO DO . MY BIGGEST CONCERN WAS THE SAFETY OF MY CHILDREN AND MY FAMILY. WE DRIVE THIS VEHICLE ON A DAILY BASIS, AND I NOT ONLY THINK IT WAS UNFAIR TO US TO BE ENDANGERING OUR LIVES, BUT ALSO THE LIVES OF MANY OTHER DRIVERS IF MY VEHICLE WAS TO LOSE CONTROL. I FEEL THAT I SHOULD BE SUPPLIED WITH A RENTAL CAR VIA THEIR EXPENSE UNTIL THEY CAN FIX THIS PROBLEM. I THINK 4 MONTHS HAS BEEN VERY ADEQUATE TIME, AND THEY SHOULD HAVE HAD IT RESOLVED BY NOW. RECENTLY, WE TOOK A ROAD TRIP AND HAD TO RENT A CAR BECAUSE WE WERE TOO SCARED TO DRIVE THIS FAR THROUGH MOUNTAINS, ETC. HAVE TO WORRY ABOUT A BALL JOINT BLOWING OUT! THIS IS RIDICULOUS & NEEDS TO BE GIVEN PRIORITY ATTENTION!! AREN'T YOU GUYS SUPPOSED TO WANT TO KEEP OUR ROADS SAFE? PLEASE GET BACK TO ME AS SOON AS POSSIBLE. THANKS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187446April 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. ON APRIL 9, 2007 THE CONTACT RECEIVED A RECALL NOTICE. THE MANUFACTURER AND DEALER STATED THAT THE LOWER BALL JOINTS WERE REPLACED IN 2005. THE CONTACT WAS ADVISED THAT IT WOULD BE SAFE TO TOW A BOAT TO THE VEHICLE. THE CURRENT MILEAGE WAS 31,500.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187462April 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 REGARDING THE LOWER BALL JOINTS. THE DEALER STATED IT WILL TAKE APPROXIMATELY THREE MONTHS FOR THE PART TO BECOME AVAILABLE. THE CONTACT BEGAN TO HEAR A GROWLING NOISE FROM THE TIRE REGION OF THE VEHICLE. THE DEALER WAS UNSURE IF THE NOISE WAS RELATED TO THE LOWER BALL JOINT. FOR A PROPER DIAGNOSIS THE LOWER BALL JOINTS WOULD NEED TO BE INSPECTED AT THE CONTACT'S EXPENSE. THE CURRENT AND FAILURE MILEAGE WERE 20,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187477April 10, 2007
ELECTRICAL SYSTEM:IGNITION:SWITCH, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
THE CONTACT STATED THAT THE 2004 JEEP LIBERTY WAS EXPERIENCING THE SAME SYMPTOMS DESCRIBED IN RECALL 07V192000, BUT THIS VEHICLE WAS NOT INCLUDED. SHE WOULD LIKE TO HAVE THE SCOPE OF THE RECALL EXPANDED FOR THE INTERMITTENT RADIO/IP/SIDE MIRRORS/REAR WIPER. THERE WAS ALSO A BUZZING SOMEWHERE IN THE DASHBOARD. *AK THE SPEEDOMETER WAS ACTING ERRATICALLY. UPDATE 05/04/07*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187521April 10, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*- THE CONTACT OWNS A 2005 JEEP LIBERTY. WHILE DRIVING IN THE RAIN AT 55 MPH THE CONTACT LOST CONTROL OF THE STEERING WHEEL FOR 2-3 SECONDS. THIS FAILURE OCCURRED TWICE. THE CONTACT LATER RECEIVED A RECALL NOTICE FOR LOWER BALL JOINTS, AND WAS INFORMED THAT IT WOULD BE 3-6 MONTHS BEFORE THE RECALL WORK WAS DONE. THE FAILURE MILEAGE WAS 16,050 AND THE CURRENT MILEAGE WAS 17,280. *AK SPOKE WITH CONSUMER 10/16/07 WAS TOLD DIREGARD COMPLAINT. CONSUMER TRADED VEHICLE. *LJ 10/17/07
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187322April 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2003 JEEP LIBERTY. WHILE TURNING INTO THE DRIVEWAY AT 15 MPH THE VEHICLE PRODUCED A LOUD NOISE. THE CONTACT LOST CONTROL OF THE VEHICLE AND STRUCK THE SIDE OF A CURB. THE CONTACTS HEAD STRUCK THE DASHBOARD. WHILE ATTEMPTING TO DRIVE THE VEHICLE AFTER THE CRASH THE CONTACT WAS NOT AWARE THAT THE TIRE DETACHED FROM THE VEHICLE, AND NOTICED THAT IT HAD FLATTENED AND THE AXLE FAILED. IN DECEMBER 2006 THE CONTACT RECEIVED RECALL NOTICE # 03V460000 FOR THE REPAIR OF THE LOWER BALL JOINTS, AND WAS CURRENTLY ON THE DEALERS WAITING LIST. THE FAILURE MILEAGE WAS 61,215.*AK THE CONSUMER HAS PROVIDED PICTURES OF THE VEHICLE AND THE INVOICES FOR REPAIR. UPDATED 06/14/07 *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10187316April 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2006 JEEP LIBERTY 4X4. THE CONTACT CLAIMED TO RECEIVE RECALL NOTICE F23. THE VEHICLE WAS NOT BEING REMEDIED IN A TIMELY FASHION, AND THE CONTACT HAS BEEN WAITING APPROXIMATELY SEVEN WEEKS FOR THE WORK TO BE COMPLETED. THE CURRENT MILEAGE WAS 10,465.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187373April 9, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*-THE CONTACT STATED THAT SHE OWNS A 2004 JEEP LIBERTY WITH FAILURE MILEAGE 35,000. THE CONTACT WAS HAVING PROBLEMS WITH THE LEFT REAR CALIPER, ROTOR, AND BRAKE PADS. SHE TOOK THE VEHICLE TO THE DEALER, AND THEY CHARGED HER FOR THE REPAIR. THE FAILURE AND CURRENT MILEAGE WERE BOTH 35,000 MILES.*AK SPOKE WITH CONSUMER NEED TO RESEND FORM. 10/16/07 * LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187366April 9, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
CALLED DEALERSHIP TWICE ABOUT RECALL ON JEEP LIBERTY BALL JOINT PROBLEM. I WASTOLD IT COULD BE SEVERAL MONTHS BEFORE I COULD HAVE MY JEEP REPAIRED BECAUSE DAIMLER CHRYSLER WAS SENDING A FEW PARTS AT A TIME. IF THIS WAS SERIOUS THEY COULD CERTAINLY LOOK AT THE SALES OF THE DEALERSHIPS AND DETERMINE AN AVERAGE NUMBER TO SEND TO EACH ONE, EVEN IF IN STAGES. WHAT AM I SUPPOSED TO DRIVE UNTIL THEN? DO I JUST TAKE MY CHANCES AND HOPE FOR THE BEST. IF MANUFACTURE HAS A RECALL THEY SHOULD MAKE SURE THE DEALERSHIPS COULD TAKE CARE OF THIER CUSTOMERS FASTER THAN A COUPLE OF MONTHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187271April 8, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DAIMLER CHRYSLER SAFETY RECALL ON 2002-2003 LOWER BALL JOINT. THE DEALER HAS NOT YET CALL ME OR MY WIFE IN TO HAVE THE VEHICLE CHECKED OUT. IT HAS BEEN OVER 3 MONTHS!!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187229April 6, 2007
VEHICLE SPEED CONTROL
SPEEDOMETER HAS A 5 MPH ERROR....MANUFACTURER CONFIRMS ERROR AND INDICATES THAT THIS AMOUNT OF ERROR IS ACCEPTABLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187132April 5, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER
PURCHASED JEEP DEC, 2006 FOR MY BIRTHDAY/CHRISTMAS. AS OF 4 WEEKS AGO, WHILE SITTING AT A RED LIGHT THE BRAKES GO TO THE FLOOR. (1ST TIME IT OCCURRED THERE WAS A WHOOSHING SOUND). TOOK IT TO DEALERSHIP (ON 3/26/07) WHERE PURCHASED AND MASTER CYLINDER WAS REPLACED. PICKED UP FROM SVC DEPT. ON MARCH 28TH (WED) AND THEN THE NEXT EVENING (THURS) IT WORSENED. WE RETURNED TO THE DEALERSHIP ON FRI., MARCH 30TH AND AS OF TODAY (APRIL 5TH)WITH LIBERTY STILL THERE, THEY SAY NOTHING IS WRONG AND THAT IT MEETS DAIMLER CHRYSLER STANDARDS. AND WE ARE TO PICK IT UP. THEY WILL NOT REFER WHERE WE CAN GET IT REPAIRED AND IS FULLY UNDER WARRANTY. WE OWN A JEEP WRANGLER, NO PROBLEMS WITH THAT JEEP. WE NEED AN EXPLANATION, BEFORE THERE IS ANOTHER CRASH AS THERE WAS IN PORT ARANSAS, WHERE THE JEEP LIBERTY LOST CONTROL HIT ANOTHER CAR AND EXPLODED AND THE PEOPLE WERE BURNED BEYOND RECOGNITION! (ON LOCAL NEWS AND PORT ARANSAS WEBSITE). *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187114April 5, 2007
STEERING:COLUMN
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT STATED THAT THE STEERING WHEEL COLUMN SWITCH DISENGAGED WITHOUT WARNING AND CAUSED THE POSITION OF THE STEERING WHEEL TO FLUCTUATE. THE VEHICLE HAS NOT BEEN INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE, AND THE CONTACT FELT ITWAS A SAFETY ISSUE. THE CURRENT AND FAILURE MILEAGE WERE 36,000. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187115April 5, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2002 JEEP LIBERTY. THE CONTACT RECEIVED RECALL NOTICE FOR THE LOWER BALL JOINTS. ON MARCH 7, 2007 THE DEALER WAS CONTACTED TO PERFORM THE RECALL REPAIRS. THE DEALER STATED THAT WORK COULD BEGIN IN APPROXIMATELY FOUR TO FIVE WEEKS. ON APRIL 5, 2007 THE DEALER STATED THAT THE PARTS STILL HAD NOT ARRIVED. THE CURRENT AND FAILURE MILEAGE WERE 68,985.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187117April 5, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2005 JEEP LIBERTY. THE CONTACT RECEIVED RECALL 06V288000 FOR THE LOWER BALL JOINTS. THE DEALER STATED THAT REPAIR WORK COULD BEGIN IN APPROXIMATELY THREE MONTHS ,AND THE CONTACT FELT THE ESTIMATED WAIT TIME WAS TOO LONG. THE CURRENT AND FAILURE MILEAGE WERE 21,000.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187012April 4, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
DAIMLER CHRYSLER SAFETY RECALL F23 LOWER BALL JOINTS. RECALL STARTED IN SEPTEMBER 2006, DID NOT RECEIVE MAILED RECALL NOTICE TILL 3/10/07. CALLED DEALER, WHO SAID THAT THE PARTS ARE ON BACKORDER, AND PEOPLE HAVE BEEN ON A WAITING LIST SINCE DECEMBER OF 2006, THAT SEEMS TO BE A FOUR OR FIVE MONTH WAITING LIST FOR A PROBLEM THAT THE RECALL SAYS WILL TAKE ONE HOUR TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10186811April 3, 2007
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL*THE CONTACT OWNS A 2004 JEEP LIBERTY. THE CONTACT RECEIVED RECALL # 06V288000 IN DECEMBER 2006. THE DEALER INFORMED THE CONTACT THAT THE VEHICLE WOULD BE NUMBER 12 ON THE LIST OF REPAIRS. THE DEALER HAS SINCE STATED THAT RECALL REPAIRS COULD NOT BE PERFORMED DUE TO LACK OF PARTS. THE CURRENT MILEAGE WAS 9,500.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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