Jeep Compass Complaints

4,014 consumer complaints on file.

#10363538November 1, 2010
STEERING, SUSPENSION:FRONT
2007 JEEP COMPASS NEEDED TIE ROD ENDS REPLACED AT ANNUAL INSPECTION AT 49000 MILES AND BALL JOINTS NEED REPLACED AT 70000 MILES! JEEP WILL NOT COVER THEM AND THEY ARE THE ONLY ONES WHO MAKE THE BALL JOINTS HOW CONVENIENT. MECHANIC SAYS THEY ARE ONLY LASTING AN AVERAGE OF40-70K MILES AND TO GET RID OF THE VEHICLE. TIE ROD ENDS HAVE 25000 MILES ON THEM AND HE SAID WILL NEED REPLACED IN ABOUT A YEAR AGAIN! UPDATED 01/13/11*BF *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10363582November 1, 2010
SUSPENSION:FRONT, SUSPENSION:REAR
PASSENGER SIDE LOWER FRONT BALL JOINT,(FRONT WAS SHAKING WHILE DRIVING AND HAD TO BE REPLACED) DRIVER SIDE FRONT OUTER TIE ROD,(STEERING WHEEL WAS SHAKING WHILE DRIVING) BOTH REAR UPPER CONTROL ARMS. ( WAS NOT DIAGNOSED UNTIL I WAS HAVING WHEEL ALIGNMENT DONE.) BUT REAR TIRES WERE DAMAGED FROM THESE PARTS BEING WORN.. HAD TO REPLACE ALL THESE PARTS. ONLY HAVE REAR UPPER CONTROL ARMS AND TIE ROD. OWNERS OPINION IS THAT FACTORY WHEELS ARE TO BIG FOR THIS VEHICLE AND CAUSING TO MUCH PRESSURE ON THESE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362777October 28, 2010
STEERING
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE DRIVER NOTED A RATTLE WHILE SHE WAS DRIVING. THE CONTACT WAS INFORMED BY THE DEALER THAT BOTH OUTER TIE RODS WERE LOOSE AFTER A ROUTINE OIL CHANGE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO TOOK A COMPLAINT FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 30,480.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362642October 27, 2010
SUSPENSION:FRONT
I TOOK MY 2007 JEEP COMPASS 2X4 TO HAVE THE DRIVERS FRONT TIRE REPAIRED. THE REPAIR MAN FOUND THAT THE BALL JOINTS WERE BAD AND NEEDED TO BE REPAIRED. I CHECKED IT OUT ONLINE TO FIND THAT MANY JEEP COMPASS OWNERS HAVE HAD THE SAME PROBLEM AND ONLY HAS 41,375 ORIGINAL MILES. THIS IS A WIDE SPREAD PROBLEM. MY JEEP WAS PURCHASED FROM A DODGE CHRYSLER DEALER. I ASK THAT YOU FORCE JEEP CHRYSLER TO RECALL THIS VEHICLE FOR THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10362275October 25, 2010
POWER TRAIN
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT THE TRANSMISSION WAS DRAGGING IN EVERY GEAR; SHE NOTICED THE PROBLEM EVERYTIME SHE ATTEMPTED TO ACCELERATE. THE DEALER INSPECTED THE VEHICLE AND STATED THAT THE TRANSMISSION WAS THE CAUSE OF FAILURE BUT NO OTHER DETAILS WERE GIVEN. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 68,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361384October 20, 2010
SUSPENSION
BROUGHT MY 2007 JEEP COMPASS IN TO HAVE THE ALIGNMENT CHECKED. I WAS TOLD BY OUR JEEP DEALERSHIP THAT BOTH OF MY BALL JOINTS ARE FAULTY AND THE CAR IS EXTREMELY DANGEROUS TO BE DRIVING. I JUST BOUGHT THE CAR 10 MONTHS AGO FROM THE SAME JEEP DEALERSHIP. WE DRIVE ONLY HIGHWAY AND THE CAR ONLY HAS 44,000 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10361305October 19, 2010
STEERING, WHEELS
2007 JEEP COMPASS. AT APPROX 100K MILES I TOOK IT TO THE DEALER FOR ROUTINE SERVICE. TECHNICIAN INFORMED ME THAT THE TIE RODS WERE BAD ON FRONT DRIVER SIDE, SHOWED ME PLAY IN THE WHEEL. SAID IT NEEDED TO BE FIXED. I AGREED TO HAVE NEW TIE RODS PUT ON. ONE MONTH LATER THE CAR BEGAN TO HANDLE ERRATICALLY, I TOOK BACK TO THE SAME DEALER AND ASKED TO INSPECT THEIR PREVIOUS WORK AND SEARCH FOR THE HANDLING/STEERING PROBLEM. AFTER TWO HOURS THEY INFORMED ME THEY COULD FIND NOTHING WRONG. 7 MONTHS LATER, WHILE DRIVING WITH MY 6 MONTH OLD IN THE CAR THE FRONT LEFT CONTROL ARM BROKE AND THE FRONT DRIVER SIDE WHEEL ACTUALLY BROKE OFF AT THE LOWER BALL JOINT WHILE THE CAR WAS IN MOTION. REPLACING CONTROL ARMS AND BALL JOINTS ON BOTH SIDES PLUS TWO NEW FRONT TIRES NETTED A TOTAL REPAIR COST OF $1400 ... THIS IS ON TOP OF THE PREVIOUS REPAIR COST TO REPLACE THE TIE RODS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10360943October 17, 2010
SUSPENSION:FRONT
TOOK MY 2007 JEEP COMPASS IN FOR AN OIL CHANGE AND TIRE ROTATION AND WAS TOLD THAT THE LOWER BALL JOINT ON THE FRONT PASSENGER SIDE WAS BAD AND THAT I SHOULD GET IT REPAIRED AS SOON AS POSSIBLE; THAT IT WAS VERY DANGEROUS TO LEAVE IT AS IS. I FOUND THIS WEBSITE AND FOUND THAT THIS SEEMS TO BE A VERY COMMON PROBLEM. MY CAR HAS 36,600 MILES ON IT. THE WARRANTY WAS UP AT THE END OF JULY. HOW CONVENIENT. I PLAN ON CALLING THE DODGE CHRYSLER DEALERSHIP IN THE MORNING AND SEEING IF THEY WILL BE ABLE TO HELP ME OUT WITHOUT THIS COSTING ME A FORTUNE. SEEMS TO ME LIKE THIS IS A PARTS PROBLEM AND THAT A RECALL SHOULD BE ISSUED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359503October 7, 2010
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH, THE VEHICLE BEGAN TO PULL TO THE LEFT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FRONT BALL JOINTS AND FRONT THE WHEEL BEARINGS WOULD NEED TO BE REPLACED. ALSO, THE TECHNICIAN DETECTED THAT ADDITIONAL REPAIRS COULD POSSIBLY BE REQUIRED. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 112,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359398October 6, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING AT AN UNKNOWN SPEED UP A HILL, THE VEHICLE WOULD NOT ACCELERATE ALTHOUGH THE ACCELERATOR PEDAL WAS BEING DEPRESSED. ONCE SHE REACHED THE TOP OF THE HILL, THE VEHICLE BEGAN TO ACCELERATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE IT WAS REPAIRED (REPAIR DETAILS WERE UNAVAILABLE). APPROXIMATELY ONE MONTH LATER, THE FAILURE OCCURRED AGAIN. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED AGAIN. THE FAILURE MILEAGE WAS 49,841 AND THE CURRENT MILEAGE WAS APPROXIMATELY 51,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359274October 5, 2010
TIRES
FIRESTONE AFFINITY S3 TOURING P215/60R17 FACTORY INSTALLED, TIRES ROTATED EVERY 5,000 KM, STILL GREAT DEAL OF TREAD REMAINING WHEN THE SERVICE STAFF CHECKED THE DEPTH DURING THE 50,000 KM SERVICE CONTRACT CHECK. LEAVING THE SERVICE CENTRE, I BELIEVED THE TIRES WOULD BE ROTATED WITH THE OTHER WORK THAT IS DONE WITH 50,000 KM CHECKS. HOWEVER, SERVICE ADVISED THE TIRES NEED TO BE REPLACED AS SPLITTING IN THE CENTRE. PROBABLE CAUSE: EXCESS CARGO WEIGHT OR OVERFILLING OF THE TIRES. THE VEHICLE HASN'T HAD EXCESS CARGO WEIGHT EVER (PURCHASED NEW IN 2009 AND ONLY CARRIED TWO ADULTS AND A COUPLE DUFFLE BAGS DURING THIS TIME FRAME). THE TIRES ARE FILLED AT THE DEALERSHIP'S SERVICE CENTRE WHEN THE SERVICE CONTRACT WORK IS COMPLETED EVERY OIL CHANGE OR MILESTONE KM CHECK. TO REPLACE THE TIRES WITH THE SAME FIRESTONE AFFINITY IS $950.00. THE QUALITY OF THESE TIRES DO NOT WARRANT THE PRICE. OBVIOUSLY THESE ARE NOT DEFECTIVE TIRES; OTHERS HAVE HAD PROBLEMS WITH FIRESTONE TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359355October 5, 2010
ELECTRICAL SYSTEM
WHEN STOPPING AT A TRAFFIC LIGHT THE IDLE GOES LOWER THAN EXPECTED AN THE CAR TURNS OFF. IT DOESN'T ALWAYS DO IT BUT I HAVE A FRIEND WITH THE SAME CAR AND AFTER CALLING THE DEALERSHIP THE SELLER TOLD HIM THAT AFTER THE CAR START ACCUMULATING MILEAGE THAT HAPPENS TO IT. ITS A 2010 JEEP COMPASS WITH THE 2.4 LITER ENGINE. OUR CAR WAS BOUGHT APPROXIMATELY AT THE END OF JUNE 2010. IT HAS DONE THE DESCRIBED PROBLEM AT LEAST 3 TIMES SINCE MY WIFE AND I BOUGHT IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10359080October 4, 2010
TIRES, TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE VEHICLE HAD FIRESTONE LINE FIRE-HAWK GTA TIRES, LINE SIZE P215-55R18, AND DOT NUMBER VNOAF31. THE CONTACT WAS DRIVING 55 MPH WHEN HE HEARD AN ABNORMALLY LOUD NOISE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE TIRES WERE WEARING PREMATURELY. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 26,000 AND THE CURRENT MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10358394September 30, 2010
STRUCTURE, INTERIOR LIGHTING
AFTER A HEAVY RAIN, THE MAP LIGHTS BECOME FILLED WITH WATER AND LEAK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357090September 23, 2010
SUSPENSION:FRONT, ENGINE AND ENGINE COOLING:ENGINE
2007 JEEP COMPASS RALLYE EDITION WITH 37,000 MILES. THERE WAS A METALLIC CREAKING / CLUNK FROM THE FRONT OF THE VEHICLE, AND HAD IT INSPECTED BY A LOCAL MECHANIC . BOTH LOWER BALL JOINTS WERE FOUND TO BE BAD WITH EXCESSIVE PLAY...BALL JOINTS WERE REPLACED W/ NEW. ENGINE OIL PUMP ALSO FAILED @ APPROX 15,000 MILES AND CAUSED ENGINE FAILURE WAS REPLACED UNDER WARRANTY AFTER A MONTH OF WAITING.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10357066September 22, 2010
STEERING
2007 JEEP COMPASS CONTROL ARMS, RIGHT OUTER TIE ROD. I WAS HEARING SOME SQUEAKING WHEN I HIT A BUMP AND A LITTLE GRINDING AS I PULLED UP TO TRAFFIC LIGHTS. I TOOK THE VEHICLE INTO GET AN OIL CHANGE AND ASKED FOR THE MECHANIC TO CHECK IT OUT. I WAS TOLD THE VEHICLE IS UNSAFE TO DRIVE DUE TO TOTAL FAILURE OF THE CONTROL ARMS. COST TO FIX: OVER $1000. WITH THE CONTROL ARMS BEING SUCH A COMMON ISSUE WITH THIS VEHICLE, JEEP SHOULD REALLY CONSIDER ISSUING A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355926September 16, 2010
SERVICE BRAKES, HYDRAULIC, SEAT BELTS
SINCE I BOUGHT THE JEEP COMPASS 2007 STANDARD, THE BRAKE GROUND AND I FELT IN MY FEET SOMETHING WRONG WITH THE PEDAL (BRAKE) AND THE DRIVER SEAT BELT, SEVERAL TIMES SPOKE WITH THE DEALER ABOUT THIS, THEY CHECKED THE CAR AND ALL THE TIME TOLD ME THE BRAKES IS OK, I SEND A LETTER TO JEEP COMPANY TO EXPLAIN WHAT WAS HAPPENED AND NOTHING THEY DID. TWO DAYS AGO I WAS CLEANED THE CAR AND FOUND DOWN THE BRAKE PEDAL A LEAK, I WENT TO THE DEALER AND THEY SAID: THE BRAKES BOOSTER IS BROKEN, AND I HAVE TO PAID FOR THAT. THANKS TO GOD I DIDN'T HAVE ANY ACCIDENT,(FORTUNATE) BUT I NEVER FELT ME SAFETY. THE JEEP COMPASS BRAKES 2007 CAME BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10355949September 16, 2010
SEAT BELTS
OUR JEEP 2007 COMPASS HAS HAD AN ISSUE WITH THE DRIVERS SEAT BELT REMAINING LATCHED. MOST TIMES IT WILL UNLATCH ITSELF WITHIN SECONDS OF THE CLICK SOUND. AND OTHER TIMES, IT DOES UNLATCH WHILE WE ARE DRIVING. WE DID TAKE IT TO THE DEALERSHIP THE SAME YEAR WE BOUGHT IT, AND THEY TOLD US THERE WAS NOTHING WRONG WITH THE SEATBELT. WE COMPLAINED TO THE DEALERSHIP AGAIN THE FOLLOWING YEAR, AND AGAIN, THEY SAID THERE WAS NOTHING WRONG. IT DOES NOT HAPPEN ALL THE TIME, BUT, IS STILL A SAFETY CONCERN FOR US BECAUSE, IF WE WERE TO GET INTO AN ACCIDENT, THAT SEATBELT MAY UNLATCH UPON IMPACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354971September 11, 2010
STEERING
2007 JEEP COMPASS STEERING BALL PROBLEM COST $1000 VERY DANGEROUS FRONT LOWER CONTROL ARMS HAD TO BE REMOVED AND REPLACED. BALL JOINT PROBLEMS, COULD HAVE LOST CONTROL OF THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10354178September 7, 2010
POWER TRAIN:DRIVELINE
MY 2007 JEEP COMPASS BEGAN TO MAKE CREAKING NOISES UNDER THE HOOD AT ABOUT 58,000 MILES AND THEN IT QUICKLY GREW LOUDER AND MORE OMNIOUS SOUNDING AT ABOUT 60,000 MILES WHEN GOING AT SLOW SPEEDS AND ON UNEVEN GROUND. I WORK ON THE ROAD AND SO THE MILES PILE UP QUICKLY. HOWEVER, I LIVE IN THE CITY AND DO NOT TAKE MY CAR OFF ROAD. I ASSUMED THE NOISE WAS MY SWAY BAR - AGAIN - AS DID MY MECHANIC AND HE TOLD ME TO GET IT TO HIM WHEN IT WAS CONVENIENT. IT BECAME OBVIOUS THAT THE NOISE WAS LIKELY MORE THAN THE SWAY BAR AND I DROPPED IT OFF TO MY MECHANIC. HE DIAGNOSED IT AS NEEDING NEW BALL JOINTS AND SOME TIRE RODS. I SEARCHED THE INTERNET FOR A RECALL OR KNOWN ISSUE AND THERE IS A MULTITUDE OF OTHER COMPASS OWNERS WHO HAVE HAD TO HAVE THE BALL JOINTS REPLACED AT LESS THAN 60,000 MILES. THAT IS NOT SATISFACTORY LONGEVITY FOR BALL JOINTS. THIS IS A $900 REPAIR THAT SHOULD NOT BE PAID BY THE CONSUMER. A RECALL SHOULD BE MADE FOR THIS ISSUE. A VEHICLE IN THIS CONDITION IS EXTREMELY UNSAFE TO DRIVE TO THOSE WITHIN IT AND OTHERS ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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