Jeep Compass Complaints

4,014 consumer complaints on file.

#10352883August 30, 2010
SUSPENSION:FRONT
2007 JEEP COMPASS WITH 38,200 MILES ON IT. HEARD CLUNKING NOISE IN FRONT PASSENGER SIDE WHEEL AREA. TOOK TO DEALER AND WAS TOLD TIE RODS WERE BLOWN OUT AND VEHICLE UNSAFE TO DRIVE. SO FAR JEEP HAS NOT RESPONDED TO A RECALL INQUIRY YET. I ONLY DO LIGHT DRIVING TO WORK, APPROX 4 MILES A DAY, NEVER HAVE TAKEN IT OFF ROADING. $615 REPAIR COSTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352443August 28, 2010
SUSPENSION, TIRES, SERVICE BRAKES, HYDRAULIC, STEERING
TOOK CAR TO MY MECHANIC FOR AN OIL CHANGE. AFTER PUTTING CAR ON THE LIFT HE USUALLY DOES AN INSPECTION, BRAKES, EXHAUST, TIRES , STEERING , ETC.WHEN CHECKING FOR PLAY ON THE FRONT WHEELS HE NOTICE A VERY DANGEROUS PLAY ON BOTH FRONT WHEELS, MORE SEVERE ON THE RIGHT SIDE DUE TO FAILING BALL JOINTS. CAR IS A 2007 JEEP COMPASS WITH 60,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352161August 26, 2010
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT, STEERING:LINKAGES:TIE ROD ASSEMBLY
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE VEHICLE WAS BEING SERVICED AT AN AUTHORIZED DEALER WHEN THE MECHANIC ADVISED THE CONTACT THAT THE FRONT TIE RODS AND LOWER BALL JOINTS WOULD NEED REPLACING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR REPAIRS. THE FAILURE AND CURRENT MILEAGE WAS 16,430.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10352204August 26, 2010
SUSPENSION
BALL JOINT ON THE 2008 JEEP COMPASS IS HAS GONE BAD AFTER JUST 50,000 MILES. OVER 1/2 " OF PLAY IN THE JOINT THAT COULD CAUSE SEPARATION OF THE WHEEL FROM THE VEHICLE CAUSING A DRIVER TO LOSE CONTROL OF THE VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10350352August 18, 2010
SUSPENSION:FRONT
WHAT DO YA KNOW....CONTROL ARM AND BALL JOINTS GOING OUT AT 50,000 MILES....PROBLEM IS YOUR WARRANTY WONT COVER AND YOU CAN GREASE SOMETHING NOW A DAYS. SO IM OUT 500 BUCKS. ONE DAY WOMAN IS GOING TO CRASH BECAUSE OF THIS ISSUE AND THEN WILL SEE WHAT CHRYSLER DOES...HORRIBLE! JUST WRONG I SAY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10349593August 16, 2010
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT WAS REVERSING WHEN AN ABNORMAL NOISE WAS HEARD FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL AUTOMOTIVE REPAIR FACILITY WHERE HE WAS ADVISED THAT THE LOWER BALL JOINTS WERE LOOSE AND WOULD NEED TO BE REPLACED. THE DEALER WAS UNABLE TO SERVICE THE VEHICLE STATING THAT THE VEHICLE WAS OUTSIDE OF FACTORY WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEAGE WAS 37,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348721August 11, 2010
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 2008 JEEP COMPASS. THE CONTACT STATED THAT ON ANY INCLINE IN THE DRIVE POSITION WHEN SHE TOOK HER FOOT OFF OF THE BRAKE PEDAL THE VEHICLE ROLLED BACKWARDS INSTEAD OF FORWARD OR REMAINING STEADY. THE VEHICLE WAS TAKEN TO THE DEALER. THEY FAILURE WAS NOT DIAGNOSED BUT THE OWNER TOLD HER THAT THEY REPROGRAMMED "IT" BUT DID NOT IDENTIFY WHAT COMPONENT WAS REPROGRAMMED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348774August 10, 2010
SERVICE BRAKES, HYDRAULIC, ENGINE AND ENGINE COOLING, POWER TRAIN
2007 JEEP COMPASS. CONSUMER STATES SEVERAL PROBLEMS WITH VEHICLE *TGW THE CONSUMER STATED THE VEHICLE STALLED, THE BRAKES WERE RIGID AND DIFFICULT TO OPERATE, THE TACHOMETER JUMPED TO 5000 RPMS AND A TIMES, IT FELT AS THOUGH THE TRANSMISSION WAS STUCK IN SECOND GEAR. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10348267August 9, 2010
UNKNOWN OR OTHER
I BOUGHT MY 2007 JEEP COMPASS BRAND NEW. I NEVER OFF-ROAD AND I TRY TO DRIVE CAUTIOUSLY AVOIDING POT HOLES. I WAS HEARING THIS WEIRD NOISE AND BROUGHT IT IN TO A DEALERSHIP TODAY. THEY TOLD ME I NEED TO REPLACE THE LOWER CONTROL ARM COSTING ME SEVERAL HUNDRED DOLLARS. AFTER SEARCHING ON THE WEB AND SEEING ALL THE SIMILAR COMPLAINTS I AM CONVINCED THIS SHOULD BE A RECALL. JEEP NEEDS TO DO SOMETHING THIS IS NOT RIGHT. THIS IS A REPAIR THAT SHOULD NOT BE NEEDED ON SUCH NEW VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10347553August 5, 2010
SUSPENSION:FRONT
PURCHASED 2007 JEEP COMPASS IN 4/2010. IT IS NOW JULY AND I HEAR CLICKING IN BACK WHEN I BRAKE AND THE FRONT CLICKS ALSO. I BROUGHT IT IN FOR AN OIL CHANGE AND THEY TOLD ME I ALSO HAVE BALL JOINT ISSUES. I BROUGHT IT TO MY MECHANIC AND HE TOLD ME THE SAME THING. WHAT'S GOING ON. MY CAR ONLY HAS 46,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10346032July 29, 2010
STEERING, SUSPENSION:FRONT
I BOUGHT MY JEEP COMPASS LESS THAN A YEAR AGO WITH 42,000 MILES. ITS NOW ABOUT 10 MONTHS LATER AND I HAVE 46,000 MILES ON THIS JEEP (I.E. I DON'T DRIVE IT A TON) I HAVE DONE ZERO OFF ROADING AND I ALWAYS TRY TO AVOID POTHOLES AND BAD ROADS. TOOK IT IN TO INVESTIGATE SOME LOUD NOISES COMING FROM FRONT... ONLY TO FIND OUT THAT MY LOWER CONTROL ARMS HAVE TO BE REPLACED DUE TO BAD BALL JOINTS, OUTER TIE RODS ON BOTH SIDES IN THE FRONT, AND NEW BRAKES AND FRONT LEFT ROTOR NEEDED TO BE REPLACED. I FIND THESE PROBLEMS TO BE ABSURD, CONSIDERING THE AMOUNT OF MILES ON THIS VEHICLE. ALL OF THIS COSTING OVER $1000 TO REPAIR. JEEP NEEDS TO STAND BEHIND THEIR PRODUCT AND CLEARLY RECALL THESE ISSUES. I AM NOT HAPPY AFTER READING ALL OF THE SIMILAR PROBLEMS OF OTHER JEEP COMPASS OWNERS; AND IT MAKES ME EVEN MORE UPSET TO LEARN THAT MOST OF THESE PROBLEMS ARE RE-OCCURRING WITHIN 2-3 YRS. THIS NEEDS TO BE ADDRESSED.. ORJEEP WILL BE LOSING MY BUSINESS IN THE FUTURE... THANKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10345911July 28, 2010
SUSPENSION:FRONT, STEERING
TOOK 2007 JEEP COMPASS IN FOR OIL CHANGE, MENTIONED RATTLING NOISE IN FRONT END. MECHANIC FOUND THAT BOTH LOWER CONTROL ARMS/BALL JOINTS NEED TO BE REPLACED. JEEP ONLY 3 YEARS OLD AND GUESS WHAT WARRANTY EXPIRED! TOTAL REPAIR COSTS ~ 700 DOLLARS. NO RECALL AS OF YET, BUT THERE SHOULD BE CONSIDERING COUNTLESS OTHER COMPASS OWNERS ARE EXPERIENCING THE VERY SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10343411July 15, 2010
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE, VEHICLE SPEED CONTROL
CAR ENGINE STALLING AND IMPOSSIBLE TO ACCELERATE, TOOK TO DEALERSHIP FOR A TUNE UP 11//09. DEALER CHANGED COUPLE OF PLUGS BUT NOTHING ELSE WAS NEEDED. 1/10 CAR TOWED TO DEALER. DASHBOARD LIGHTS WERE ACTING UP, ENGINE STARTED STALLING AND COULDN'T ACCELERATE, CAR SIMPLY DIED IN MIDDLE OF THE ROAD. DEALER SAID IT WAS A BAD COIL. ASKED ME IF I HAD WASHED ENGINE, ANSWER WAS NO. DEALER REPLACED COIL AND STATED PROBLEM WAS FIXED. CAR STARTED ACTING UP AGAIN. WHILE DRIVING ON 1-16 (GA), CAR WOULD STALL, COULDN'T ACCELERATE, EVEN THOUGH PEDAL WAS TO THE CAR FLOOR. EMERGENCY LIGHTS ON DASHBOARD ACTED UP, (ONE OF MY TIRES HAD 10 AIR PRESSURE, PULLED OVER AND TIRE HAD 35 AIR PRESSURE). SAME ISSUES THAN BEFORE, I THOUGHT CAR WOULD DIE IN THE MIDDLE OF HWY(7/11/10). TOOK TO DEALER 7/14/2010 AND CONTACTED CHRYSLER (WAS ASSIGNED A CASE). DEALER WANTED TO CHARGE ME $75 TO RUN DIAGNOSTICS, REFUSED TO PAY, SAME ISSUE AS BEFORE. DEALER RAN DIAGNOSTICS FREE OF CHARGE, HOWEVER CHRYSLER STATES THERE IS NO ASSURANCE PROBLEM WILL BE COVERED. THIS IS A SERIOUS SAFETY ISSUE, MY CAR COULD DIE IN THE MIDDLE OF HWY WITH MY TWO KIDS INSIDE ,CAUSE A SERIOUS ACCIDENT. I PAID FOR THE TUNE UP, CAR WAS UNDER WARRANTY FIRST TIME BUT NOTHING WAS SAID OR FIXED THEN. PROBLEM PERSISTS AND NOW CAR IS OUT OF WARRANTY, AND I NEED TO PAY FOR THE REPAIRS? DEALER FAILED TO FIND PROBLEM TWICE BEFORE. CHRYSLER AND DEALER SHOULD BE HELD ACCOUNTABLE FOR PUTTING MY LIFE AND MY KIDS LIFE IN DANGER. ALSO HELD ACCOUNTABLE FOR NOT REPAIRING AN ISSUE THAT IS VERY COMMON AMONG THESE CARS OF THE SAME YEAR. RECALL WAS ISSUED ON SPEED PEDAL, BUT MINE NEVER RECEIVED A LETTER. I FEEL VERY UNSECURE WHILE DRIVING CAR. CHRYSLER STATES DEALER AND COMPANY ARE ACTING IN GOOD WILL BY RUNNING DIAGNOSTICS FOR FREE. THEY ARE MANUFACTURER OF CAR, WHICH HAS SERIOUS SAFETY ISSUES. DEALER FAILED TO REPAIR CAR TWICE WHILE UNDER WARRANTY. ACT IS NOT GOOD WILL, ITS THEIR RESPONSIBILITY! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10342113July 8, 2010
STEERING, SUSPENSION
2007 JEEP COMPASS BALL JOINTS ON PASSENGER AND DRIVERS SIDE BOTH FAILED AT 56,000 MILES. NEVER BEEN OFF ROAD JUST NORMAL EVERY DAY DRIVING. PARTS HAVE BEEN REPLACED, AND OLD PARTS ARE AVAILABLE FOR INSPECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10340790June 30, 2010
AIR BAGS:FRONTAL
TL* THE CONTACT OWNS A 2008 JEEP COMPASS. SHE STATED THAT THE AIR BAG LIGHT ILLUMINATED INTERMITENTLY OFF AND ON AND THERE WAS A SMELL OF WIRE MELTING. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THAT THE AIRBAG DETONATOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THERE WAS NO RECALL FOR THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 72,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10339793June 23, 2010
VEHICLE SPEED CONTROL
2007 JEEP COMPASS IN LINE OF SLOW MOVING CARS. ACCELERATOR STUCK CAUSING COMPASS TO HIT MOTORCYCLE, WHICH THEN STRUCK VEHICLE IN FRONT. MAY HAVE BEEN RECALL FOR COMPASS, FOR THIS DEFECT, NOT RECEIVED BY OWNER IF SO. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10335338June 8, 2010
STEERING, SUSPENSION:FRONT, STRUCTURE:FRAME AND MEMBERS
FRONT END WOULD SHAKE WHEN COASTING AT 40 MPH. TOOK THE CAR IN TO THE DEALERS WITH 44,179 MILES AND THEY TOLD ME I NEEDED TO REPLACE FRT LOWER CONTROL ARMS LEFT OUTER TIE AND RT INNER TIE ROD CAUSE THEY WERE ALL WORN OUT. SO THEY REPLACED THEM ALL. ALL NEW PARTS AND $1034.00. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332490May 27, 2010
SUSPENSION:FRONT, STEERING, SERVICE BRAKES, HYDRAULIC
2007 JEEP COMPASS ISSUES WITH BRAKES PADS, ROTOR SUSPENSION ,TIE RODS,BALL JOINT, STRUTS, SWAYBAR, SWINGBAR FULL FRONT SUSPENSION AND FRONT BRAKES AND ROTORS. IN 1/20/10 I BROUGHT ME JEEP COMPASS IN BECAUSE OF NOISE FOUND OUT THAT I NEED STRUTS FRONT BRAKES AND ROTORS OUTER TIE RODS A WHEEL ALIGNMENT IT CAUSE ME OVER A THOUSAND DOLLARS NOW 4 MONTHS LATER I HAVE MORE ISSUES WITH THE CAR SO I BRING IT BACK NOW THEY SAID THAT I NEED BALL JOINT SWAYBAR SWING BAR AND BEARINGS AND THE REAR BRAKES AND ROTORS ETC THIS IS GOING TO COST ME 1300 NOW THAT I THINK ABOUT IT I NEVER HAD A CAR THAT HAD SO MANY PROBLEMS MY CAR HAS ONLY 29000 MILES ITS 3 YEARS OLD WHY DOES IT NEED THIS MUCH WORK EVEN THE MECHANIC SAYS THIS CAR HAS ALOT OF ISSUES WHIT THE FRONT END AND STEERING AND SUSPENSION AND I OWNED OTHER CARS THAT ARE OLD AND HAVE NOT ANY ISSUES WITH THE CAR EXCEPT THE REPLACING BRAKE PADS AND OIL CHANGES THERE HAS TO BE AN ISSUE THAT I THINK SHOULD BE LOOKED AT WHY THESE PARTS ARE FAILING SO SOON THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328591May 3, 2010
SUSPENSION:FRONT
I HAVE A 2007 JEEP COMPASS 4X4. STARTED OUT WITH BANGING NOISES COMING FROM THE FRONT. I HAVE REPLACED BOTH STRUTS (38000 MILES). NOISE WAS STILL THERE, FOUND OUT THAT I NEEDED A RIGHT FRONT TIE ROD AND LOWER CONTROL ARM (45000 MILES) REPLACED. A FEW MONTHS LATER I AM NOW HEARING SQUEAKING NOISES AND RATTLING. JUST FOUND OUT THAT I NOW HAVE TO HAVE THE LEFT LOWER CONTROL ARM REPLACED. LIKE ALL THE OTHER COMPLAINTS THAT I HAVE SEEN, THE PROBLEMS THAT I AM HAVING ARE THE EXACT SAME. THIS IS NOT RIGHT!! THE CAR IS UNDER 50,000 MILES (ALL HIGHWAY) AND SHOULD NOT BE HAVING THESE KINDS OF ISSUES. I HAVE NEVER RUN INTO THIS WITH ANY OTHER TYPE OF VEHICLE THAT I HAVE OWNED. I THINK THIS NEEDS TO BE INVESTIGATED BEFORE SOMETHING AWFUL HAPPENS. MY MECHANIC TELLS ME THAT HE SEES ALOT OF THIS WITH THE COMPASS AND PATRIOT MODELS. JEEP USED CHEAPER PARTS TO MAKE THE VEHICLE AFFORDABLE. GREAT, EXCEPT THE CONSUMER WILL NOT BUY ANOTHER JEEP PRODUCT AFTER THIS. I KNOW THAT I WON'T. THEY NEED TO OWN UP TO THIS AND HELP IT'S CUSTOMERS WITH THE REPAIR ISSUES. THERE ARE TOO MANY OF THEM AND THEY ARE ALL IDENTICAL. PLEASE INVESTIGATE THIS ISSUE. SEVERE SAFETY ISSUES GOING ON HERE. I DON'T KNOW HOW PEOPLE CAN DO BUSINESS LIKE THIS. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327925April 28, 2010
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THERE WERE NO EVENTS LEADING UP TO FAILURE. THE FAILURE WAS OF THE TOTALLY INTEGRATED POWER MODULE (TIPM). AS A RESULT POWER WAS LOST THE DRIVERS SIDE HEADLIGHT. CAR WAS TAKEN TO JEEP DEALERSHIP BUT THEY REFUSED TO REPLACE THE DEFECTIVE PART. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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