Jeep Compass Complaints

4,014 consumer complaints on file.

#10405430June 7, 2011
SUSPENSION:FRONT
NO CRASH OR INJURY, HOWEVER THE INCIDENT INVOLVED WAS THAT THE TIE ROD ON THE LEFT FRONT SIDE ON MY JEEP COMPASS 2007 WAS LOOSE AND THE WHEEL WAS READY TO FALL OFF THE AUTO. THE JEEP 2007 HAD 72,900 MILES ORIGINAL. I HAVE NOT HAD ANY ACCIDENTS OR ABUSIVE DRIVING WITH THE VEHICLE WHICH I PURCHASED FROM THE JEEP DEALER IN MILWAUKEE IN FEBRUARY 2010 WITH 68,000 ORIG. MILES AND IN VERY GOOD CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402774May 25, 2011
STEERING, SUSPENSION
2007 JEEP COMPASS 4X4 WITH APPROX. 41,0000 MILES NEEDS TIE RODS LOWER BALL JOINT/ARM. BALL JOINTS ALSO CAUSES OWNER TO PAY OUT OF POCKET FOR ALIGNMENT AND REPLACEMENT OF TIRES SINCE DEFECTIVE BALL JOINT CAUSES TIRES TO WEAR UNEVENLY. I JUST PAID $2,000 TO HAVE MY COMPASS FIXED. I CHECK WITH JEEP BEFORE IT WAS FIXED THE 800 NUMBER SAID IT WAS COVERED UNDER THE 5 YR POWERTRAIN, I CALLED THE GARAGE WERE MY CAR WAS THEY SAID THEY DID NOT THINK SO THEN I CALLED THE DEALER WHO SAID IT WAS NOT COVERED. AFTER MY CAR WAS IN PIECES MY DEALER TOLD ME I SHOULD OF BROUGHT THE CAR THERE THEY MAY OF BEEN ABLE TO GET SOME HELP FOR ME. NICE TIME TO TELL ME WHEN IT WAS IN PIECES. I FILED A COMPLIANT WITH JEEP BUT SINCE THIS IS A SAFETY HAZARD I WAS TOLD THE CAR WAS NOT SAFE TO DRIVE. IF I HIT A POT HOLE I WOULD OF LOST CONTROL OF THE CAR AND HURT MYSELF OR SOMEONE ELSE. WHAT DOES IS TAKE FOR THE NHTSA TO MAKE JEEP RECALL THE 2007 COMPASS TO FIX THIS. THIS IS A MAJOR SAFETY ISSUE. ARE WE GOING TO WAIT FOR SOMEONE TO GET KILLED BEFORE SOMETHING IS DONE TO ISSUE A RECALL. HOW PEOPLE HAVE TO COMPLAIN BEFORE SOMETHING IS DONE. . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402511May 24, 2011
SUSPENSION, TIRES, EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL, STRUCTURE
2007 JEEP COMPASS CONTINUOUS (AT LEAST 6 TIMES) WATER LEAKING FROM SUN ROOF ...POOR DRAINING....UNCLOGGED DRAINS LINES(DEALER) NOISY THUMPING (SOME KIND OF ROAD NOISE) MANY COMPLAINTS WAS TOLD TIRES ARE NOISY....RETURNED TODAY (5/25/11) NOISE IS MORE EVIDENT AND HAS TO BE MORE SERIOUS THAN NOISY TIRES. DEALER HAS YET TO CORRECT THESE PROBLEMS PERMANENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10403188May 21, 2011
SUSPENSION
DEVELOPED A NOTICABLE VIBRATION.TOOK TO DEALER AND WAS ADVISED THE BALL JOINTS NEEDED REPLACEMENT AND THE VEHICLE WAS DANGEROUS TO DRIVE. WHEN PICKED UP THE VEHICLE, INVOICE STATED 2 LOWER ARMS AND A TIE ROD WERE REPLACED. I HAVE DRIVEN MANY VEHICLES OVER 100,000 MILES AND NEVER HAVE HAD TO REPLACE THESE PARTS. THEREFORE I FEEL THEY WERE EITHER DEFECTIVE OR POORLY DESIGN ED AND THEY SHOULD BE SUBJECT TO RECALL REPLACEMENT OR INSPECTION. VEHICLE WAS ONLY DRIVEN ON LOCAL STREETS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10402204May 20, 2011
SUSPENSION:FRONT
THE FRONT BALL JOINTS ON MY 2007 JEEP COMPASS HAVE RUSTED. I HAVE ONLY HAD THE CAR FOR 3.5 YEARS AND HAVE HAD TO REPLACE 6 TIRES BECAUSE OF PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10401071May 16, 2011
TIRES, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
THE FRONT LOWER BALL JOINT ON MY VEHICLE IS BROKEN JUST AFTER 2 YEARS AND 2 MONTHS FROM THE PURCHASE DATE (NEW VEHICLE). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10399783May 10, 2011
STEERING
TL*THE CONTACT OWNS A 2008 JEEP COMPASS. WHEN ATTEMPTING TO START THE VEHICLE IT STALLED AND A RED SYMBOL WOULD ILLUMINATE ON THE INSTRUMENT PANEL. A RED LIGHT BULB ALSO ILLUMINATED ON THE LEFT HAND CORNER OF THE INSTRUMENT PANEL. IN ADDITION, WHEN THE VEHICLE WAS IN MOTION, HE WOULD EXPERIENCE A LOSS OF POWER STEERING. THE CONTACT WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE THEY PERFORMED A DIAGNOSTIC TEST WHICH CONCLUDED THAT THE CONTROL MODULE NEEDED TO BE REPROGRAMMED. HE PERFORMED THE REPAIRS ON THE VEHICLE; HOWEVER, APPROXIMATELY TWO DAYS LATER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO A SECOND DEALER WHO AWAITED INSPECTION. THE MANUFACTURER WAS AWARE OF THE ISSUE AND FILED A COMPLAINT ON THE CONTACTS BEHALF. THE CURRENT AND FAILURE MILEAGE WAS 53,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10397252April 24, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING IN HIGHWAY AT 65 MPH, MY 2007 JEEP COMPASS JERKED AND I LOSS ACCELERATION DOWN TO 40 MPH AND THEN IT WOULD NOT GO ANY FASTER EVEN WITH THE GAS PETAL DOWN TO THE FLOOR. GOT OFF HIGHWAY AND CAR ONLY WOULD GO 25 MPH. JUST HAD A TUNE UP TWO DAYS PRIOR TO THIS PROBLEM. WHEN THE CAR JERKED AND LOSS ACCELERATION, THE ENGINE CAME ON AND BEGAN TO BLINK AND RING. AFTER THE TUNE UP THE DEALERSHIP SAID EVERYTHING WAS GOOD. I GUESS THAT WASN'T TRUE. PROBLEM WITH TRANSMISSION? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10396834April 19, 2011
SUSPENSION:FRONT
2007 JEEP COMPASS 4X4 WITH APPROX. 48,000 MILES HAS UNDERGONE IT'S 4TH REPLACEMENT OF THE FRONT LOWER BALL JOINT/ARM. THE REPLACEMENT IS NOT UNDER WARRANTY WITH JEEP NOR RECALLED AT THIS TIME. EVERY YEAR AT TIME OF INSPECTION, THE JEEP COMPASS FAILS INSPECTION DUE TO BAD LOWER BALL JOINT. REPLACEMENT COSTS THE OWNER APPROX. $500 ANNUALLY. JEEP HAS NOT DONE ANYTHING TO CORRECT THIS DEFECT AT THE TIME. THE DEFECT IN THE BALL JOINT ALSO CAUSES OWNER TO PAY OUT OF POCKET FOR ALIGNMENT AND REPLACEMENT OF TIRES SINCE DEFECTIVE BALL JOINT CAUSES TIRES TO WEAR UNEVENLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395981April 15, 2011
SUSPENSION:FRONT
2007 JEEP COMPASS WITH APPROXIMATELY 52,300 MILES NEEDED LEFT AND RIGHT BALL JOINTS AND RIGHT OUTER TIE ROD REPLACED AT A COST OF $510. GIVEN THE FAIRLY LOW MILEAGE AND THE FACT THAT THIS AUTO IS DRIVEN ONLY ON PAVED CITY AND HIGHWAY ROADS THESE REPAIRS SHOULD NOT BE NECESSARY. OTHERS HAVE REPORTED ON THE WEB SIMILAR REPAIRS WITH BALL JOINTS/TIE RODS FOR THIS JEEP MODEL -- JEEP SHOULD HAVE A RECALL ON THIS MODEL FOR THIS DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395558April 11, 2011
SUSPENSION:FRONT, STEERING
2009 JEEP COMPASS, WITH 31,278 MILES SHOWED EXCESSIVE WEAR IN BOTH THE LEFT LOWER CONTROL ARM AND OUTER TIE ROD END. THOUGH COVERED UNDER WARRANTY, THE LOWER CONTROL ARM ISSUE IS REFLECTIVE OF OUR SIMILAR EXPERIENCE WITH OUR 2007 JEEP PATRIOT. THE NHTSA SHOULD INVESTIGATE BOTH THE JEEP COMPASS AND PATRIOTS FOR A DESIGN FLAW IN THE LOWER CONTROL ARM. A LOWER CONTROL/BALL JOINT/TIE ROD FAILURE, AT HIGHWAY SPEED, CAN RESULT IN A FATAL ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10395232April 8, 2011
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2008 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING 55 MPH THE VEHICLE STALLED. WHENEVER THE VEHICLE STALLED, THE CONTACT WAS FORCED TO COAST ONTO THE EMERGENCY LANE AND WAIT A FEW MINUTES IN ORDER TO RESTART IT. THE VEHICLE STALLED FIVE TIMES WITHIN THE LAST YEAR. WHEN THE DEALER PERFORMED A DIAGNOSTIC TEST, THERE WERE NO ERROR CODES DISPLAYED. THE WARRANTY REMAINED CURRENT. THE MANUFACTURER WAS CONTACTED AND REFERRED HER CASE TO A CASE MANAGER. THE FAILURE MILEAGE WAS 17,817 AND THE CURRENT MILEAGE WAS 36,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10394934April 5, 2011
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, INTERIOR LIGHTING
2010 JEEP COMPASS SPORT. CONSUMER STATES PROBLEM WITH TIRE PRESSURE AND ALSO STATES INTERIOR DOME LIGHTS DO NOT COME ON WHEN THE DOOR IS OPENED *TGW THE CONSUMER STATED THE DEALER OVER-INFLATED THE TIRES, BUT THE TIRE PRESSURE MONITORING LIGHT REMAINED ILLUMINATED. THE CONSUMER HAS TRIED TWO DIFFERENT DEALERS, AND THEY WERE UNABLE TO CORRECT THE PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10393509March 28, 2011
UNKNOWN OR OTHER
2007 JEEP COMPASS 4X4. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10392943March 26, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
LAST WEEK AFTER PULLING OUT OF A SIDE STREET MY 2010 JEEP COMPASS WOULD NOT ACCELERATE. I WAS IN A HIGH TRAFFIC AREA AND IT WAS DANGEROUS. AFTER PUTTING THE CAR I NEUTRAL AND BACK INTO DRIVE THE CAR FINALLY ACCELERATED. YESTERDAY, WHILE TRYING TO ACCELERATE ONTO THE HIGHWAY THE CAR WOULD NOT GO OVER 40 MPH OR PAST 2000 RPM. MY FOOT WAS TO THE FLOOR BUT THE CAR WAS NOT ACCELERATING. AFTER ABOUT 1/8TH OF A MILE IT FINALLY STARTING TO ACCELERATE. THIS IS A NEW CAR WITH ONLY 5200 MILES ON IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10390419March 16, 2011
SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT WAS DRIVING IN REVERSE APPROXIMATELY 5 MPH IN A RESIDENTIAL DRIVEWAY. THE BRAKES WERE APPLIED AND THE VEHICLE EXHIBITED A LOUD CLUNKING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THEY DETECTED THAT THE FRONT LOWER BALL JOINTS WERE DEFECTIVE. THE CONTACT SCHEDULED AN APPOINTMENT FOR THE VEHICLE TO BE REPAIRED. THE FAILURE MILEAGE WAS 56,702. UPDATED 7/12/12 *CN UPDATED 07/18/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10389741March 10, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2009 JEEP COMPASS. WHILE THE VEHICLE WAS IDLED OR ATTEMPTING TO DECELERATE THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING SIMILAR TO THE FAILURE DESCRIBED IN NHTSA CAMPAIGN ID NUMBER: 08V528000 (POWER TRAIN: AUTOMATIC TRANSMISSION: CONTROL MODULE -TCM, PCM). THE DEALER ADVISED THE CONTACT TO BRING THE VEHICLE IN FOR DIAGNOSTIC TESTING AND INFORMED HIM THAT HIS VEHICLE WAS NOT INCLUDED IN THE PREVIOUS RECALL. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CURRENT MILEAGES WERE 42,000 AND THE FAILURE MILEAGES WERE 37,000. UDATED 4/18/11 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10384199February 23, 2011
SERVICE BRAKES, HYDRAULIC, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT
TL* THE CONTACT OWNS A 2008 JEEP COMPASS SPORT 4X4. THE CONTACT STATED THAT WHEN ATTEMPTING TO DECELERATE IN SNOWY WEATHER, THE BRAKES WOULD NOT FUNCTION PROPERLY AND WOULD EXHIBIT AN ABNORMAL NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION BUT THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE RECURRED AND THE DEALER ADVISED THAT THE REAR LOWER BALL JOINTS, WHICH WERE FRACTURED AND CAUSING THE TIRES TO WEAR PREMATURELY, WOULD NEED REPLACING. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. UPDATED 03/24/11*LJ THE CONSUMER WAS INFORMED BOTH LOWER BALL JOINTS WERE BAD. UPDATED 04/29/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383926February 22, 2011
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR A ROUTINE MAINTENANCE WHERE THE CONTACT WAS INFORMED THAT THE FRONT LOWER CONTROL ARM BALL JOINT WAS DEFECTIVE. THE FRONT LOWER CONTROL ARM ASSEMBLY WAS REPLACED. THE FAILURE MILEAGE WAS 49,309.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10383312February 19, 2011
SUSPENSION:FRONT
I WAS TOLD YESTERDAY THAT MY 2007 JEEP COMPASS FRONT SUSPENSION BALL JOINTS NEED TO BE REPLACED. I HAVE 49,000 MILES ON THE VEHICLE. THIS DEFECT COULD RESULT IN WHEEL FAILURE. NO FAILURE HAS OCCURRED YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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