Jeep Compass Complaints

4,014 consumer complaints on file.

#10723557June 5, 2015
SUSPENSION, STEERING, UNKNOWN OR OTHER
I TOOK MY VEHICLE IN FOR STATE INSPECTION AND A "CREAKING" TYPE NOISE. IT WAS FOUND TO HAVE THE K FRAME RUSTED THROUGH THEREFORE FAILING STATE INSPECTION. I WAS ADVISED THAT THIS IS THE SAME BODY TYPE (PLATFORM) USED IN THE 2007 DODGE CALIBER AND THE SAME PART NUMBER. THE 2007 DODGE CALIBER WAS RECALLED DUE TO THIS PART FAILURE WHICH COULD CAUSE THE ENGINE AND OTHER COMPONENTS TO FALL OUT OF THE CAR. IT IS OBVIOUS THAT CHRYSLER KNOWS ABOUT THE ISSUE AS THEY RECALLED THE 2007 CALIBER BUT UNLESS FORCED IS NOT TAKING CARE OF THIS PROBLEM IN OTHER VEHICLES MADE USING THE SAME PLATFORM AND PARTS. WHEN THE CAR WAS UNDER WARRANTY ONLY 2 YEARS LESS THAN 25000 MILES I HAD TO HAVE A TIE ROD REPLACED. I WAS ALSO ADVISED BY THE SERVICE MANAGER THAT "THESE VEHICLES ARE KNOWN FOR THIS ISSUE".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10723464June 4, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2015 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A NECK INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 2,400....UPDATED 07-08-15 *BF UPDATED 12/4/2015 *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10722088May 28, 2015
SERVICE BRAKES
BRAKE LITE CAME ON, WENT OUT. COMES ON AND OFF EVERY SO OFTEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721481May 26, 2015
ENGINE, STEERING, ELECTRICAL SYSTEM
THE VEHICLE ENGINE SHUT DOWN WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10721307May 25, 2015
FUEL/PROPULSION SYSTEM
THIS VEHICLE HAS BEEN IN TO THE DEALER THREE TIMES FOR THE SAME PROBLEM AFTER DRIVING THE CAR AND THEN STOPPING.WHEN YOU RESTART THE VEHICLE AND GO TO PUSH THE GAS IT STALLS LAST TIME WAS WHEN ENTERING TRAFFIC AND IT QUIT ON THREE OCCASIONS .I HAD TO GO AND RESCUE MY WIFE FROM A POTENTIAL SERIOUS SITUATION.THE DEALER HAS HAD THIS VEHICLE FOR OVER A WEEK NOW AND CAN NOT FIND ANYTHING ON THE COMPUTER THAT TELLS THEM WHAT TO LOOK AT . THE FIRST TIME THEY GAVE IT BACK TO US AND SAID NOTHING WAS WRONG WITH IT.THIS TIME I HAVE STILL NOT HEARD OF A RESOLUTION TO THE PROBLEM. BUT CAME TO YOUR SITE AND FOUND THE FUEL TRANSFER TUBE ISSUE WHICH IT SOUNDS LIKE IT COULD BE THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10716764May 15, 2015
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
ENGINE WILL STUMBLE AND STALL WHEN DRIVING AND HEADLIGHTS ARE ILLUMINATED, WINDOWS ARE ROLLED DOWN OR ANY ELECTRICAL DRAIN OCCURS. THIS IS AN INDICATION OF TIPM FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10714046May 1, 2015
STEERING, SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
I HAD MY VEHICLE IN FOR REGULAR MAINTENANCE AND THE MECHANIC INFORMED ME THE FRONT AND REAR SUBFRAME IS ROTTEN AND HAVE HOLES IN THEM. HE FURTHER STATED THIS IS NOT NORMAL FOR A VEHICLE OF THIS AGE AND I SHOULD REPORT THE PROBLEM AND CALL CHRYSLER AS THIS CAN CAUSE SERIOUS PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10713649April 29, 2015
ELECTRICAL SYSTEM
WIPERS STARTED MALFUNCTIONING,SEEMED TO GET BETTER, REACHED DESTINATION SHUT VEHICLE OFF. THREE HOURS LATER WOULD NOT START, TOWED TO REPAIR FACILITY, THEN TOWED TO DEALERSHIP. DEALERSHIP DETERMINED IT WAS THE TIPM, THEY SAID IT WAS A FIRST FOR A COMPASS.UPON DOING SOME RESEARCH THIS SEEMS TO BE A FREQUENT OCCURRENCE WITH QUITE A NUMBER OF CHRYSLER VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10712623April 24, 2015
STRUCTURE:BODY, ELECTRICAL SYSTEM, ENGINE
I WAS PROCEEDING THROUGH A GREEN LIGHT. A CAR COMING FROM MY LEFT RAN THEIR RED LIGHT AT FULL SPEED (APPROX. 30 MPH) AND CRASHED INTO MY CAR. MY ENTIRE FRONT END WAS DAMAGED. IT WAS PUSHED IN AT LEAST 10-12" ACCORDING TO THE RESPONDING FIRE DEPARTMENT & EMT'S MY AIRBAG SHOULD HAVE ABSOLUTELY GONE OFF AND IT DID NOT. I WAS TRANSPORTED TO THE HOSPITAL FOR NECK PAIN. LUCKILY NOTHING IS BROKEN BUT I HAVE SEVERE NECK, BACK, AND HEAD PAIN ALMOST A FULL WEEK LATER. I AM STARTING PHYSICAL THERAPY NEXT WEEK. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10711899April 21, 2015
ELECTRICAL SYSTEM:IGNITION
WHEN I START MY VEHICLE IT DOES NOT START AND I CAN NOT PULL THE KEY OUT OF THE IGNITION AFTER A COUPLE OF SECONDS OF LEAVING THE KEY ALONE THE VEHICLE STARTS ON ITS ON. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES HOWEVER; THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. I WAS TOLD IT WOULD HAVE TO DO IT FOR THEM IN ORDER FOR THEM TO FIGURE OUT THE PROBLEM. I ASKED THE DEALER TO DOCUMENT THE ISSUE THAT MY VEHICLE IS HAVING BECAUSE IT WAS CLOSE TO MY WARRANTY TO BE OVER. PLEASE INVESTIGATE ISSUE!!!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10711832April 20, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNED A 2007 JEEP COMPASS. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE CAUGHT FIRE. THE VEHICLE WAS DESTROYED AND TOWED TO A SALVAGE YARD. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGES WAS 98,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10706499April 19, 2015
AIR BAGS, SEAT BELTS
MY AIR BAGS DID NOT DEPLOY, AND MY SEATBELT DID NOT PREVENT ME FROM HITTING STEERING WHEEL. MY NECK, LEFT KNEE, AND CHEST WAS INJURED. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10706018April 16, 2015
FUEL/PROPULSION SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2008 JEEP COMPASS. WHILE PARKED, THE VEHICLE LEAKED FUEL AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10706112April 16, 2015
AIR BAGS
WE PURCHASED THE JEEP COMPASS ON 11/15/14. WITHIN THE FIRST WEEK OF OWNERSHIP, THE AIRBAG LIGHT CAME ON. WE RETURNED IT TO THE DEALERSHIP A TOTAL OF 5 TIMES BETWEEN 11/15/14 AND 12/12/14. ON 12/12, THEY REPLACED THE AIRBAG. WITHIN ANOTHER WEEK, THE AIRBAG LIGHT STARTED COMING BACK ON AGAIN. WE HAVE REPORTED IT AGAIN AND TOOK IT BACK TO DEALERSHIP. THEY SAID THE LAST TIME THAT THERE WAS NO ONE THERE THAT KNEW HOW TO FIX IT. WE REALLY LOVE THE JEEP, BUT ARE NOT COMFORTABLE DRIVING A CAR WITH AIRBAG ISSUES AND WOULD REALLY LIKE TO GET THIS RESOLVED QUICKLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705577April 14, 2015
SUSPENSION, STEERING, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
SO SINCE I'VE PURCHASED MY VEHICLE. ALL I CAN HEAR IS CLUNKING NOISES AS IF THERE ARE NO SHOCKS OR SUSPENSION TO THIS 2007 JEEP COMPASS 4X4. I BRING MY VEHICLE FOR AN OIL CHANGE AND THE MECHANIC TELLS ME THAT THE FRONT AND REAR SUB FRAMES ARE COMPLETED ROTTED. THESE SUB FRAMES FROM WHAT I KNOW IS VERY DANGEROUS IF NOT TAKEN CARE OF. IT HOLDS YOUR SUSPENSION TOGETHER. WHY ISN'T THERE A RECALL ON THIS MATTER YET? ARE THEY WAITING FOR SOMEONE TO DIE FOR THEM TO MAKE THIS ISSUE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705074April 11, 2015
POWER TRAIN, ELECTRONIC STABILITY CONTROL (ESC), VEHICLE SPEED CONTROL
VEHICLE DASH RED LIGHTNING AND STABILITY CONTROL LIGHTS TURNED ON WITH WARNING CHIME UPON BRAKING AT THE TRAFFIC LIGHT ON THE FREEWAY OFF RAMP WHILE EXITING INTERSTATE 10. THIS WAS ACCOMPANIED WITH ROUGH ENGINE IDLE AND LACK OF POWER FOR ACCELERATING. TURNING THE ENGINE OFF FOR A MINUTE AND RESTARTING SEEMS TO CLEAR THESE WARNING LIGHTS AND VEHICLE OPERATES NORMALLY. VEHICLE WAS TOWED TO NEAREST CHRYSLER SERVICE CENTER WITH DIAGNOSTICS COMPLETED AND THE MASS FLOW SENSOR REPLACED. ISSUE OCCURRED AGAIN THE FOLLOWING WEEK. I DROVE THE VEHICLE TO THE SAME CHRYSLER SERVICE CENTER WITHOUT SHUTTING OFF THE ENGINE SO THAT THE SERVICE TECHNICIAN COULD READ THE ERROR CODES AND OBSERVE/DOCUMENT THE WARNING LIGHTS LIT IN THE DASH. A THIRD VISIT TO THE SAME SERVICE CENTER RESULTED IN THE REPLACEMENT OF THE POWERTRAIN CONTROL MODULE WHICH WAS COVERED UNDER EXTENDED WARRANTY. ISSUE OCCURRED AGAIN WITHIN TWO WEEKS AFTER THE MOST RECENT SERVICE VISIT. I HAD MENTIONED TO THE SERVICE ADVISOR THAT I HAD ONE INCIDENT PRIOR TO THE INITIAL EVENT FOR THIS ISSUE OF BRAKING HARD WHICH MOST LIKELY ENGAGED THE ABS-ANTI-LOCK BRAKING SYSTEM. THE SERVICE ADVISOR DID NOT SEEM TO BELIEVE THERE MIGHT BE A CONNECTION BETWEEN THIS INCIDENT AND THIS ISSUE. THIS ISSUE OCCURS SEVERAL TIMES EACH WEEK AND ONLY UPON STOPPING AFTER EXITING THE FREEWAY. VEHICLE OPERATES NORMALLY DURING STREET DRIVING WITH NO PROBLEMS. WHEN THIS ISSUE DOES OCCUR, PULLING INTO A NEARBY GAS STATION AND SHUTTING OFF THE ENGINE SEEMS TO RESET EVERYTHING WITH THE VEHICLE OPERATING NORMALLY AFTER RESTARTING THE ENGINE. I HAVE BEEN DEALING WITH THIS UNRESOLVED ISSUE WITH CHRYSLER FOR APPROXIMATELY 4 MONTHS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10705007April 10, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 70 MPH, THE TRANSMISSION WARNING LIGHT ILLUMINATED AND THE CONTACT HEARD A WHINING SOUND EMERGING FROM THE TRANSMISSION AREA. THE CONTACT HAD TO MERGE TO THE SIDE OF THE HIGHWAY TO A COMPLETE STOP. THE CONTACT LET THE VEHICLE COOL DOWN FOR APPROXIMATELY 15 MINUTES AND IT RESUMED NORMAL OPERATION. THE FAILURE RECURRED THREE OTHER TIMES BEFORE THE CONTACT REACHED HIS DESTINATION. THE VEHICLE WAS DRIVEN TO THE DEALER, BUT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704667April 9, 2015
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 30 MPH, THE CONTACT HEARD A NOISE COMING FROM UNDERNEATH THE FRONT OF THE VEHICLE. IN ADDITION, THE VEHICLE FAILED TO MAINTAIN POSITION WHEN DRIVING. THE CONTACT HAD TO CONTINUOUSLY MANEUVER THE STEERING WHEEL TO KEEP THE VEHICLE FROM VEERING. THE VEHICLE WAS TAKEN TO A MECHANIC WHO DIAGNOSED THAT BOTH FRONT LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE MECHANIC WHO DIAGNOSED THAT BOTH FRONT LOWER CONTROL ARMS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704786April 9, 2015
AIR BAGS
JEEP DEALERSHIP IN VIRGINIA BEACH, TRIED TO INSTALL RECALL SOFTWARE, HOWEVER WOULD NOT FIX PROBLEM. THE DEALERSHIP SAID IT WAS MY PROBLEM AND NEEDED TO PAY FOR A NEW OCR MODULE (400.00) SINCE MY JEEP WILL NOT LET THE INSTALL OF THE RECALLED SOFTWARE BE INSTALLED. I'VE CALL CHRYSLER, THEY'VE ASSIGNED ME A CASE NUMBER. I'VE CALLED BACK DAILY AND I KEEP GETTING THE RUN AROUND. THEY INSIST A SUPERVISOR WILL BE CALLING ME. NOTHING AFTER A WEEK AND A HALF. THIS IS A SAFETY ISSUE AND I CAN'T GET ANY HELP FROM CHRYSLER/JEEP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10704450April 8, 2015
VISIBILITY/WIPER
THE WIPERS HAVE STOPPED WORKING TOOK IT TO A DEALER SHOP AND WAS TOLD IT WAS THE TIPM MODULAR WHICH AFTER LOOKING INTO IT IS A COMMON PROBLEM WITH THESE VEHICLES THIS IS A PRICEY FIX AND SHOULD HAVE A RECALL ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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