Jeep Compass Complaints

4,014 consumer complaints on file.

#10760722September 1, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED INJURIES TO THE BACK AND NECK, WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED AND TOWED TO A BODY SHOP. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. THE VIN WAS UNAVAILABLE.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10759647August 27, 2015
SUSPENSION
NOISES AND UNEVEN TIRE WEAR IN MAY OF 2013, NEEDS BALL JOINTS. (60000 MI). SAME THING IN AUG. 2015 (85000 MI). AND NOW K FRAME IS RUSTING OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10759052August 25, 2015
SERVICE BRAKES
MY HUSBAND'S CAR (2010 JEEP COMPASS) STOPPED SUDDENLY FOR NO REASON WHILE I WAS GOING ABOUT 40-45MPH SUNDAY 8/23. EVEN THOUGH I WAS WEARING A SEAT BELT, I WAS THROWN FORWARD OUT OF MY SEAT VERY HARD. BY THE END OF THE DAY I WAS IN SO MUCH PAIN I ENDED UP SEEKING URGENT CARE, WHERE I FOUND I HAVE WHIPLASH AND SPRAINED BACK AND HAND/THUMB (WHICH WAS FORCED BACKWARDS) AND AM NOW GETTING PHYSICAL THERAPY FOR IT. A FEW WEEKS AGO, THE WARNING LIGHTS FOR THE ANTILOCK BRAKES, 4 WHEEL DRIVE AND TRACTION CONTROL STARTED FLASHING. WE TOOK IT TO THE WALDORF MD JEEP DEALER. THEY WERE TOO BUSY TO WORK ON IT RIGHT AWAY BUT SAID "IT'S NOT A SAFETY PROBLEM. IT'S SAFE TO DRIVE". LAST WEEK, IT BEGAN DECELERATING UNEXPECTEDLY AT ABOUT 25MPH, SO ON THURSDAY NIGHT, 8/19, WE TOOK IT AND DROPPED IT OFF OVERNIGHT AT A LARGER DEALER- OURISMAN JEEP IN BOWIE, MD. ON FRIDAY 8/20 OURISMAN SAID THAT THE BACK TIRES DIDN'T MATCH THE FRONT TIRES (THE BACK TIRES WERE NEW AND FRONT TIRES HAD A LITTLE WEAR, BUT WERE SAME BRAND AND SIZE, ALTHOUGH DIFFERENT MODEL), AND ALL WE NEEDED TO DO WAS GET NEW MATCHING TIRES FOR THE FRONT TO MATCH THE BACK. WE DID THAT THE VERY NEXT MORNING (SATURDAY, 8/22) . ON SUNDAY MORNING, 8/23, IN SPITE OF THE BRAND NEW TIRES THAT WERE SUPPOSED TO FIX THE PROBLEM, I WAS NEARLY THROWN THROUGH THE WINDSHIELD WHEN THE CAR SUDDENLY STOPPED. WE COMPLAINED TO OURISMAN'S, SERVICE MANAGER (THE DEALER WHO HAD TOLD US THAT ALL WE NEEDED WAS NEW TIRES) ABOUT IT, AND THE SERVICE MANAGER STILL INSISTED THAT THE TIRES WERE THE PROBLEM, EVEN THOUGH NOW ALL TIRES MATCHED WHEN IT STOPPED. IF I HAD BEEN GOING TO WORK ON MY 65MPH ROUTE I COULD HAVE BEEN KILLED! AS IT IS, I AM IN A LOT OF PAIN WITH MY NECK, BACK AND HAND.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10758992August 24, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING 35 MPH AND MAKING A RIGHT TURN, THE BALL JOINT AXLE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BALL JOINT AXLE AND THE CONTROL ARM NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758607August 22, 2015
UNKNOWN OR OTHER, ENGINE
TRANSMISSION OIL LIGHTS ALWAYS COME ON WHEN CAR DRIVES OVER 70 MPH AT LEAST 2 HRS IN HOT WEATHER. THEN CAR SLOW DOWN AND I HAVE TO PULL OVER TO LET IT COOL OFF. IT WILL DO IT 3-4 TIMES DURING A LONG TRIP. IT DOES EVERY SUMMER AND THE JEEP DEALER NEVER FOUND THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750313August 21, 2015
UNKNOWN OR OTHER
VEHICLE SPONTANEOUSLY CAUGHT FIRE. WHILE AT A DRIVE THRU WINDOW I HEARD A POP NEAR THE STEERING WHEEL AND THE FIRE SHOT OUT FROM UNDER THE DASH IN THE AREA OF THE STEERING WHEEL. THE WHOLE CAR THEN BECAME ENGULFED IN FLAMES. I SUSTAINED 3RD DEGREE BURNS OF MY STOMACH AND RIGHT THIGH
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10749524August 18, 2015
ELECTRICAL SYSTEM
I PULLED INTO A PARKING LOT AND NOTICED A MUFFLED HUMMING NOISE, LOCATED IT UNDER THE HOOD NEAR THE STEERING WHEEL. IT WAS COMING FROM THE T.I.P.M. THEN MY VEHICLE INSTRUMENT PANEL LIT UP, INTERIOR OVERHEAD LIGHTS WENT OUT, DOOR LOCKS AND SECURITY SYSTEM STOPPED WORKING, HEADLIGHTS WENT OUT, A/C STOPPED COOLING, WIPERS, TURN SIGNALS STOPPED. THE CAR WAS STILL RUNNING, AND THE WINDOWS AND SUNROOF WORKED. I TRIED TO LEAVE QUICKLY TO GO HOME, BUT THE CAR WOULDN'T COME OUT OF PARK BECAUSE APPARENTLY THAT IS ELECTRONIC CONTROLLED ALSO. I LOOKED UP ONLINE AND FOUND THAT THE FUSE BOX/ TOTALLY INTEGRATED POWER MODULATOR IS WHERE THE NOISE WAS COMING FROM. IT IS THE BRAIN OF THE CAR. I READ THAT THERE HAVE BEEN THOUSANDS OF THIS VEHICLE MAKERS MODELS WITH THIS PROBLEM. I WAS LUCKY THAT I WAS PARKED WHEN THIS HAPPENED. THERE HAVE BEEN OTHERS THAT WERE DRIVING WHEN THERE CONTROLS AND LIGHTS AND SIGNALS GO OUT. THERE HAVE BEEN SO MANY MALFUNCTIONS THAT THE PART WAS/IS ON NATIONAL BACKORDER. THIS COULD GET NOT ONLY THE OWNERS AND FAMILIES HURT, BUT OTHER DRIVERS ON THE ROAD AS WELL. IF YOUR CAR DEVELOPS BRAIN DAMAGE WHILE IN OPERATION. APPARENTLY THE COMPANY IS DOING NOTHING ABOUT THIS. IT CONTROLS ALL AREAS OF FUNCTIONS OF THE VEHICLE AND YOU CANT PROPERLY OR SAFELY OPERATE A VEHICLE WITHOUT IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748408August 17, 2015
AIR BAGS
2008 JEEP COMPASS. CONSUMER SEEKS REIMBURSEMENT FOR CLOCK SPRING REPLACEMENT. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748650August 14, 2015
ENGINE, SUSPENSION
2008 JEEP COMPASS ENGINE CRADLE FAILED NYS INSPECTION DUE TO PREMATURE RUSTING. 2007 MODEL YEAR WAS EXTENDED WARRANTY FOR 10 YEARS ON ENGINE CRADLE BECAUSE OF PREMATURE RUSTING. MY JEEP WAS MANUFACTURED IN MARCH OF 2008. I AM SURE THE ENGINE CRADLE PART WAS MANUFACTURED IN 2007 AND PLACED INTO THE 2008 BECAUSE NO REPLACEMENT OR UPDATE WAS MADE TO THE PART BETWEEN 2007 AND 2008. JEEP REFUSED TO COVER THE 2008 WHICH I HAD TO PAY FOR REPAIR. THIS PART IF NOT REPAIRED AND DURING AN ACCIDENT WILL CAUSE SERIOUS STRUCTURAL DAMAGE TO THE VEHICLE WHICH COULD CAUSE SERIOUS INJURY OR DEATH TO THE OCCUPANTS IN THE VEHICLE. I HAVE TAKEN PHOTOS AND THE FAILED NYS INSPECTION NOTICE. I HAVE ALSO MADE A COPY OF THIS REPORT FOR MY RECORDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748347August 13, 2015
ENGINE, UNKNOWN OR OTHER
I WAS DRIVING APPROXIMATELY 10 MILES AN HOUR IN A PARKING LOT AND MY ENGINE STALLED AND BEGAN TO SMOKE. I REACHED OUT TO THE DEALERSHIP WHERE I PURCHASED MY VEHICLE FIRST AND NO ONE WOULD RETURN MY CAR. THERE IS AN ADDITIONAL RECALL THAT IMPACTS MY VEHICLE WHICH HAS TO DO WITH THE HIJACKING OF THE VEHICLE NAVIGATIONAL SYSTEM/BLUE TOOTH. I CANNOT GET RESOLUTION FROM THE DEALERSHIP. STATE LINE DODGE CHRYSLER JEEP DEALER #45636/45636
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748266August 12, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP COMPASS 4X4. THE CONTACT STATED THAT WHILE HAVING THE VEHICLE SERVICED FOR AN OIL CHANGE, IT WAS DISCOVERED THAT THE FRONT SUB FRAME WAS PARTIALLY ROTTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE FRONT SUB FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 128,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747895August 11, 2015
SEATS
COMPLAINT THAT RAIL ON DRIVER AND PASSENGER SLIDING SEAT STICKS OUT TO FAR AND HAS SHARP EDGES THAT CAN DAMAGE A PERSONS LEG. I HAVE PICTURES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747270August 9, 2015
UNKNOWN OR OTHER
AFTER DRIVING 311 MILES FORM OCEAN CITY MD, WE STOPPED FOR A REST AT 179 N PLAZA ACCESS RD, SOMERSET, PA 15501. AFTER AN ESTIMATED 30 MINUTE BREAK, WE RETURNED TO THE JEEP FILLED WITH SMOKE. UPON GETTING MY FAMILY TO SAFETY, CLEARING THE DRIVER'S AROUND THE JEEP, CALLING 9-11, AND PULLING OUR LUGGAGE OUT OF THE JEEP, I DETERMINED THE REAR CARPET UNDER NEATH THE REAR COMPARTMENT WAS ON FIRE. I REMOVED IT AND EXTINGUISHED IT. WHAT WAS FOUND AT MY LOCAL GARAGE WAS A CORRODED HOLE ON TOP OF THE MUFFLER (WHICH CAN ONLY BE DIAGNOSED BY REACHING IN AND OVER THE MUFFLER) WAS VENTING EXHAUST AND WAS SO HOT IT CAUSED THE REAR FRAME TO REACH A TEMPERATURE THAT IGNITED THE CARPET AROUND THE SPARE TIRE. THERE ARE VISIBLE BURN MARKS IN THE REAR AS WELL. THANKFULLY THIS DID NOT HEAT THE GAS TANK TO THE POINT OF IGNITION. MY JEEP DOES NOT HAVE A HEAT SHIELD BETWEEN THE FRAME AND THE MUFFLER. MY INSURANCE COMPANY WILL NOT REPAIR THE MUFFLER AS THEY SAY IT A DEFECT FROM THE MANUFACTURE. I AM CONCERNED FOR OTHER JEEP COMPASS OWNERS OR JEEPS IN GENERAL THAT HAVE NO HEAT SHIELD AND COULD HAVE THIS TYPE OF CORROSION.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10747144August 8, 2015
SUSPENSION
I BOUGHT THIS CAR IN 2008, IT IS A 2007 JEEP ( 2014 OR AROUND). WE HAD TIRES WEARING OUT, AND TOOK IT IN FOR ALIGNMENT AND SPENT AROUND $200 TO FIX TIE RODS AND ALIGNMENT. ABOUT A YEAR LATER WENT IN FOR OIL CHANGE TO DEALER AND THEY SAID MY ARM CONTROL IN FRONT OF CAR ( 2) NEEDED REPLACEMENT. I GET FROM READING ON LINE AND JUST THAT THEY KNEW THAT THIS WAS A POSSIBLE PROBLEM, THAT THIS WAS A COMMON THING. SINCE IT IS A SAFETY ISSUE, I AM WRITING THIS TO TRY AND GET THIS AS A RECALL, I PAID THE ALMOST $1.000 TO FIX ( MY DAUGHTER, WE SHARE CAR) BUT COULD YOU LOOK INTO THIS AND SEE IF IT IS OCCURRING MORE THEN NORMAL ( ODDS ARE IT IS) AND WHAT THE WEAKNESS IS IN THE CONTROL ARMS, AND BECAUSE IT CAN SO AFFECT ONES ABILITY TO CONTROL CAR, HAS TO BE PUT ON A RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746719August 6, 2015
STRUCTURE:BODY
I HAD MY JEEP IN FOR IT'S YEARLY INSPECTION. DURING THE INSPECTION, THE MECHANIC DISCOVERED MY CONTROL ARMS NEEDED TO BE REPLACED. I HAD JUST HAD THEM REPLACED DURING THE PREVIOUS YEAR'S INSPECTION. HE ALSO FOUND THAT THE FRONT DRIVER'S SIDE SUBFRAME IS RUSTING THROUGH. I CONTACTED THE DEALER (I'VE HAD THE CAR FOR JUST OVER TWO YEARS) AND WAS ONLY TOLD THERE IS NOT OPEN RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745816August 3, 2015
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, ELECTRONIC STABILITY CONTROL (ESC)
THE JEEP COMPASS 2010 POWERTRAIN CONTROL MODULE (PCM) FAILED RESULTING IN THE JEEP TO BE INOPERABLE. BECAUSE THE JEEP WAS PARKED IN A DRIVEWAY NO ACCIDENT OCCURRED. IF THIS KEY MODULE IS PRONE TO FAILURE AND THE JEEP IS ON THE ROAD THE DRIVER WOULD LOSE CONTROL OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744629July 29, 2015
STRUCTURE:BODY, WHEELS, SUSPENSION
I DROVE FOR SEVERAL HOURS WHEN MY CAR STARTED SLIDING TO THE SIDE. I STOPPED TO CHECK AND BOTH MY BACK TIRES WERE ANGLED INWARD AND COMPLETELY RUINED. I TOOK THE CAR TO A MECHANIC FOR ALIGNMENT, BUT HE COULD NOT MOVE THE PARTS DUE TO AN EXCESSIVE AMOUNT OF RUST. HE MENTIONED THAT THE WHOLE SUBFRAME AND ARMS HAD HEAVY CORROSION AND WHOLE AND THE PIECES COULD BREAK ANYTIME SOON AND I SHOULD NOT BE DRIVING THE CAR. AN EXTENDED WARRANTY IS APPLICABLE TO THE K FRAME FOR THE MODEL OF MY CAR BUT JEEP WILL NOT HONOR THE WARRANTY ON MY PARTICULAR VEHICLE. I HAVEN'T DROVE THE CAR SINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744677July 29, 2015
VEHICLE SPEED CONTROL, AIR BAGS
TL* THE CONTACT OWNS A 2010 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 2 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND DROVE OVER A CURB. AS A RESULT, THE CONTACT CRASHED INTO A POLE. THE AIR BAGS DID NOT DEPLOY. THE CONTACT SUSTAINED A MINOR INJURY FROM THE SEAT BELT, BUT DID NOT REQUIRE MEDICAL ATTENTION. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 28,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10744828July 29, 2015
POWER TRAIN
TRANSMISSION OVERHEATED AND VEHICLE LOST POWER,ALWAYS REPLACING ROTORS,BEARINGS, AND HAD TO HAVE MAJOR WORK AT EVERY INSPECTION MY MECHANIC SUGGESTED I GET RID OF THE VEHICLE RIGHT AWAY BECAUSE OF HOW CHEAPLY THE FRAME WORK IS VERY UNSAFE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743969July 27, 2015
FUEL/PROPULSION SYSTEM
I HAVE A 2010 JEEP COMPASS LIMITED BY CHRYSLER AND I HAVE NOT SEEN A RECALL FOR THIS SUV BECAUSE OF THE GAS TANK BEING EXPOSED. ALL YOU HAVE TO DO IS BEND OVER AND LOOK UNDER THE REAR BUMPER AND SEE HOW CLOSE THE GAS TANK IS. YOU CAN SEE THE FULL GAS TANK FROM 3 FEET AWAY FROM THE VEHICLE. I'M WONDERING WHY IT ISN'T BEING RECALLED NOW WITH ALL THE OTHER CARS WITH GAS TANKS THAT MIGHT HAVE A FIRE IF THE CAR IS REAR ENDED. I'M ALSO HAVING PROBLEMS WITH THE IGNITION SWITCH AND HAVING A HARD TIME GETTING MY KEY IN AND OUT OF IT TO START MY CAR OR TO SHUT IT OFF. I HOPE MY CAR WILL BE ADDED TO THE LIST OF RECALL OR BUY BACK DEAL. THEY RECALLED 2009'S FOR THIS PROBLEM BUT MY SUV IS A 2010 AND CHRYSLER DOESN'T SEEM TO WANT TO RECALL JEEPS OF THIS YEAR. UPDATED 10/07/15*LJ UPDATED 12/11/217*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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