Jeep Compass Complaints

4,014 consumer complaints on file.

#10743987July 27, 2015
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHEN THE VEHICLE WAS STARTED AND THE BRAKE WAS ACTIVATED, THE BRAKE EMITTED AN ABNORMAL SOUND WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT CONDENSATION CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10743465July 25, 2015
SUSPENSION
CLUNKING NOISE IN FRONT END . TOOK IT TO THE DEALER. LOWER CONTROL ARMS AND BALL JOINTS NEEDED TO BE REPLACED, REAR SHOCKS WERE LEAKING REAR SWAY BAR NEED TO BE REPLACED. WAS NEVER OF ROAD! NEEDS A NEW FRONT END AT 65000 MILES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10736220July 24, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. WHILE DRIVING AT 25 MPH, THE CONTACT HEARD AN ABNORMAL NOISE UNDER THE VEHICLE. WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC FOR THE STRUTS, THE CONTACT WAS INFORMED THAT THE CROSS MEMBER WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735988July 23, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 JEEP COMPASS. THE CONTACT STATED THAT AFTER REFUELING, THE VEHICLE STALLED AND THE STEERING ABILITY SEIZED WITH OUT ANY WARNINGS. THE VEHICLE WAS DRIVEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE POWER CONTROL MODULE VALVE NEEDED REPLACEMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 127,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735828July 22, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2013 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 10 MPH, A SECOND VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. DURING THE CRASH, THE FRONT DRIVER SIDE AIR BAG DEPLOYED AND CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES. THE CONTACT SUSTAINED BURNS TO THE RIGHT ARM THAT REQUIRED MEDICAL ATTENTION. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 39,000.
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0
#10735442July 21, 2015
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, ENGINE
ELECTRONIC THROTTLE CONTROL HAS SEVERE PROBLEM, ALMOST STALLING OUT AT HIGHWAY SPEED. IAM SCARED OF A 'STALL-OUT" WHILE IN TRAFFIC THAT COULD RESULT IN SEVERE INJURY OR DEATH. FIRST SEVERE OCCURRANCE WAS ON MAY 15TH,2015. AND HAS BEEN OCCURRING FREQUENTLY EVERSINCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734903July 18, 2015
UNKNOWN OR OTHER
THE DRAIN IN THE SUNROOF IS DEFECTIVE. THERE ARE A LOT OF COMPLAINTS ON THE INTERNET OF THIS PROBLEM. I CONSTANTLY "CLEAR THE DRAIN AS TOLD BY THE CAR DEALERSHIP" BUT THE DRAIN STILL LEAKS WHILE YOU ARE DRIVING AND THIS BECOMES A MAJOR DISTRACTION. THE WATER IS DRIPPING FROM MY OVERHEAD LIGHTS DOWN INTO MY GEAR SHIFTER. THIS IS A MAJOR DISTRACTION TO ME BECAUSE IT TAKES MY ATTENTION AWAY FROM MY DRIVING WHILE I AM FOCUSING ON TRYING TO STOP IT FROM LEAKING ALL OVER MECHANICS IN MY VEHICLE AND ALSO TRYING TO KEEP IT FROM SHORTING OUT MY ELECTRICAL SYSTEM. YOU CAN'T IGNORE IT BECAUSE IT IS RIGHT IN FRONT OF YOU DRIPPING WHILE YOU ARE DRIVING!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733981July 14, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE DRIVING AT AN UNKNOWN SPEED, THERE WAS AN ABNORMAL NOISE EMITTING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THERE WAS A CRACK IN THE FRAME AND THE FRAME NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733279July 10, 2015
ELECTRICAL SYSTEM, AIR BAGS, EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
TL* THE CONTACT OWNS A 2008 JEEP COMPASS 4X4. WHEN THE VEHICLE WAS STARTED, THE AIR BAG WARNING INDICATOR WAS CONTINUOUSLY ILLUMINATED. THE FAILURE RECURRED EACH TIME THE VEHICLE WAS STARTED. WHILE DRIVING AT VARIOUS SPEEDS, THE CONTACT BEGAN TO HEAR STATIC COMING FROM THE RADIO THAT CAUSED THE RADIO TO POWER OFF. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733054July 9, 2015
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2014 JEEP COMPASS. WHILE DRIVING AT 20 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART AFTER THE INITIAL ATTEMPT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE COULD NOT BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10731052June 29, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE MAKING A LEFT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE FAILURE OCCURRED THREE TIMES. THE CONTACT HAD TO RESTART THE VEHICLE EACH TIME THE FAILURE OCCURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE VIN WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. UPDATED 11/06/15*LJ UPDATED 11/01/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10730555June 26, 2015
EQUIPMENT ADAPTIVE/MOBILITY, SUSPENSION, STEERING
STOPPED FOR AN OIL CHANGE,WAS TOLD THAT THE SUB FRAME WAS VERY RUSTED,MECHANIC SUGGESTED I CALL CHRYSLER,HE SAID THIS SHOULDN"T BE THAT RUSTED. SAID THAT THE 2007 MODELS WERE BEING FIXED BY CHRYSLER UNDER THE WARRANTY. WHEN I CALLED CHRYSLER THE CHECKED THE VIN # AND SAID IT WASN'T ON THE LIST. THEY DIDN'T REALLY HAVE AN ANSWER FOR ME. THIS IS AN EXPENSIVE REPAIR THAT I CAN'T AFFORD. SUS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726801June 23, 2015
FUEL/PROPULSION SYSTEM
.MY 2007 JEEP COMPASS 4X4 LTD STALL WHEN I FUEL IT UP. I HAVE REPLACED BOTH SENDING UNITS AND THE VAPOR CANISTER. MY MECHANIC SAYS THE ROLLOVER VALVE IN THE TANK NEEDS TO BE REPLACED SINCE THIS IS A COMMON PROBLEM WITH OTHER JEEP COMPASS AND PATRIOT VEHICLES. MY MECHANIC MUST REPLACE THE GAS TANK AS THE ROLLOVER VALVE CANNOT BE REPLACED TO AVOID THIS PROBLEM IN THE FUTURE. THIS IS A COMMON PROBLEM WITH BOTH OF THESE VEHICLES AND CAN CAUSE AN ACCIDENT. VEHICLE STALLS EVERY TIME WHEN COMING TO A STOP DIRECTLY AFTER FUELING VEHICLE. IT WILL STALL 4-6 TIMES BUT WILL START BACK UP WITH NO PROBLEMS. AFTER VEHICLE HAS BEEN ON THE ROAD WITH RPM'S UP FOR A FEW MINUTES THE PROBLEM GOES AWAY. IT IS VERY DANGEROUS TO PULL OUT INTO TRAFFIC OR TRYING TO TURN A CORNER AND HAVE YOUR VEHICLE STALL. THIS SHOULD BE A RECALL FROM JEEP...IT'S NOT SAFE UPDATED 09/01/15*LJ UPDATED 10/26/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726345June 20, 2015
UNKNOWN OR OTHER
I TOOK MY 2008 JEEP COMPASS IN FOR SERVICE AND THE TECHNICIANS FOUND THROUGH RUST IN THE ENGINE CRADLE, CONTROL ARMS, AND TIE RODS. I HAD TO HAVE THESE COMPONENTS REPLACED AT A COST OF $2900. THIS CAR IS LIGHTLY USED, STORED IN A GARAGE AND ONLY HAS 115532 MILES. THIS IS CLEARLY A MANUFACTURER / DESIGN DEFECT TO HAVE MAJOR STRUCTURAL COMPONENTS THROUGH ON A CAR THAT IS ONLY 7 YEARS OLD. I HAVE PHOTOGRAPHS OF THE EFFECTED PARTS THAT I WOULD BE HAPPY TO SUBMIT AS EVIDENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10726208June 19, 2015
ELECTRICAL SYSTEM
MY 2007 JEEP COMPASS HORN WOULD NOT STOP BLOWING. THE DEALER DISABLED IT AND THE CAR WOULD GO IN THE NEXT DAY. OVER 5 DAYS IT HAD TO BE JUMPED 4X AS THE JEEP WAS DEAD TRYING TO GET IT TO THE DEALERSHIP. IT WAS NOT THE BATTERY AND AFTER 5 HOURS THE DEALERSHIP SAID IT WAS A FIXABLE BECAUSE IT NEEDED A HORN SWITCH. THE PROBLEM IS THAT NO ONE HAS A HORN SWITCH FOR IT. THE PART IS ON BACK ORDER..THERE ARE 527 ORDERS FOR IT WITH NO DELIVERY DATE IN SIGHT. YOU CANNOT DRIVE THE VEHICLE WITH THE HORN BLOWING OR WITH IT DISABLED OR RUN THE SAFETY RISK OF NEEDING THE HORN OR THE JEEP DYING ON YOU MID ROUTE. IT HAS BEEN AT THE DEALERSHIP FOR 20 PLUS DAYS. JEEP NOT HAVING THIS PART OR DEALERS GETTING ACCESS TO IT IS A SAFETY ISSUE. PEOPLE WILL DRIVE WITH THE HORN DISABLED IF THEY HAVE TO HAVE THEIR CAR...WHAT ELSE ARE WE/ THEY TO DO!!!???...UPDATED 07/30/15 *BF UPDATED 9/23/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725843June 17, 2015
ENGINE, POWER TRAIN
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. WHILE DRIVING APPROXIMATELY 2 MPH, A CLICKING NOISE EMITTED FROM THE TRANSMISSION OR ENGINE. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,918. UPDATED 09/03/15*LJ UPDATED 12/8/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725554June 16, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2008 JEEP COMPASS. WHILE AT AN INDEPENDENT MECHANIC FOR REPAIR, THE MECHANIC DIAGNOSED THAT THE FRONT CROSS MEMBER WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 89,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725202June 15, 2015
SEATS:FRONT ASSEMBLY:HEAD RESTRAINT
TL* THE CONTACT OWNS A 2011 JEEP COMPASS. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT STATED THAT THE DRIVER SIDE HEAD REST SEPARATED. THE HEAD REST STRUCK THE CONTACT'S NECK AND HEAD, CAUSING THE CONTACT TO SUFFER A DISLOCATED NECK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEAD REST PLASTIC BASE SEPARATED DUE TO DEFECTIVE PLASTIC. THE HEAD REST WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 74,519.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10725240June 15, 2015
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2007 JEEP COMPASS 4X4. THE CONTACT STATED THAT THE VEHICLE WAS CORRODED TO THE POINT THAT THERE WERE HOLES IN THE ENGINE CRADLE AND CAUSED THE WHEEL TO LEAN OUT OF THE VEHICLE. THE VEHICLE WAS UNABLE TO BE DRIVEN. AN INDEPENDENT MECHANIC CONFIRMED THAT THE STRUCTURE WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10724939June 12, 2015
EQUIPMENT ADAPTIVE/MOBILITY, UNKNOWN OR OTHER
APPROXIMATELY 9 MONTHS AGO THE HORN ON MY 2007 JEEP COMPASS BEGAN SOUNDING AT RANDOM. IT WAS DISCONNECTED AND IN 2014 IT WAS TAKEN TO THE JEEP DEALERSHIP (ATLANTIC AUTO GROUP, NORTHFIELD NJ). I WAS TOLD IT WAS THE HORN PAD AND THEY WOULD ORDER THE PART. A FEW DAYS LATER I WAS TOLD THE PART WAS ON BACK ORDER AND WOULD BE IN AT THE END OF JANUARY. FROM THERE I WAS CONTINUOUSLY TOLD IT WAS ON BACK ORDER UNTIL NOW JUNE 12TH 2015 WHEN I WAS TOLD THERE ARE OVER 30,000 ON BACK ORDER AND ESTIMATED SHIP TIME IN AUGUST 23RD 2015 (AS PER ATLANTIC AUTO). NEEDLESS TO SAY I CONTACTED CHRYSLER WHO TOLD ME THEY ARE SWITCHING MANUFACTURERS AND DO NOT HAVE ANY TIMELINE AS TO WHEN THIS PART WILL BE IN. I CURRENTLY STILL DO NOT HAVE A HORN AND HAVE BEEN OFFERED NO HELP IN THE MATTER OTHER THAN LOOKING IN A SALVAGE YARD FOR ANOTHER ONE. I DRIVE AROUND WITH 2 YOUNG CHILDREN IN MY CAR EVERYDAY AND I AM EXTREMELY CONCERNED ABOUT HOW THIS SITUATION IS BEING HANDLED ESPECIALLY SINCE IT SEEMS I AM NOT THE ONLY ONE (30,000 ON BACK ORDER) !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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