Jeep Compass Complaints

4,014 consumer complaints on file.

#11163835December 28, 2018
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING 15 MPH, THE VEHICLE STALLED AND COMPLETELY SHUT OFF WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE HAD TO BE SHIFTED INTO PARK AND THE START BUTTON HAD TO BE PRESSED MULTIPLE TIMES BEFORE THE VEHICLE WOULD RESTART. THE CONTACT ALSO MENTIONED THAT THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TOWED TO SOLOMON CHRYSLER JEEP DODGE CARMICHAELS (2605 EAST ROY FURMAN HIGHWAY, CARMICHAELS, PA 15320, (724) 966-2600) WHERE IT WAS DIAGNOSED THAT THE OIL WAS LOW AND NEEDED TO BE CHANGED. THE DEALER ALSO INFORMED THE CONTACT THAT THE VEHICLE PERFORMED AS DESIGNED BECAUSE OF THE LOW OIL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163615December 27, 2018
UNKNOWN OR OTHER
IN OCTOBER OF THIS YEAR 2018. I BOUGHT A NEW JEEP COMPASS. I COMPLAINT TO THE DEALERSHIP ABOUT. I WAS TOLD THERE NOTHING THEY CAN DO. EVERY TIME YOU STOP FOR A TRAFFIC LIGHT OR COME UP ON TO A STOP SIGN. THE VEHICLE STALL OUT. WHEN REMOVE YOUR FOOT FROM THE BRAKE. IT WILL RESTART. THIS CAN'T BE GOOD FOR THE STARTER. IT'S ACCIDENT WAITING HAPPEN. THIS IS A SAFETY ISSUE I HAVE WITH THIS VEHICLE. THERE SHOULD BE RECALL ON THIS VEHICLE TO FIX THIS BEFORE THE PEOPLE IN THIS VEHICLE ARE INJURY OR KILL. WHEN WHAT!!!! IF YOU READ ALL OF COMPLAINTS ABOUT THIS VEHICLE. THERE ARE 94 COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163546December 26, 2018
ENGINE, UNKNOWN OR OTHER
NEW JEEP WOULDN'T START WITH 1700 MILES ON IT.FAILURE LIGHT CAME ON DASHBOARD.WHILE ON THE ROAD CAR DASHBOARD SAID" FAILURE,VEHICLE WILL SHUT OFF , GO TO A SAFE PLACE" IT DIED AND AT LEAST I MADE IT TO A PARKING LOT. TERRIFYING EXPERIENCE! HAD TO HAVE IT TOWED TO DEALER.I HAVE HAD IT ONE MONTH. DEALERSHIP SAID IT MAY BE AN OIL MODULE PROBLEM THAT IS RECURRING AND IT WILL KEEP HAPPENING! SO MUCH FOR BUYING A "SAFE" NEW CAR. I AM DISGUSTED. THEY TOLD ME TO REPORT IT TO CHRYSLER. THEY SEE THIS HAPPENING A LOT! WHY NOT INFORM CONSUMERS BEFORE PURCHASE? I AM AFRAID TO EVEN GET IT BACK. I DON'T WANT TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163411December 26, 2018
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
THE VEHICLE HAS BEEN IN MOTION EVERY OCCURRENCE AND HAPPENED ON A HIGHWAY. THE JEEP HAS SHUT OFF WHILE I WAS DRIVING. I HAD THE AUTOMATIC OFF TURNED OFF AND WHEN I STOPPED AT A STOP LIGHT THE JEEP POWERED DOWN, DASH AND LIGHTS WENT CRAZY, AND MY JEEP WOULD NOT START BACK UP. IT TOOK OVER 5 MINUTES TO GET THE JEEP TO COME BACK ON. THERE IS ALSO A POPPING NOISE AND A VERY HARD SHIFT AT TIMES. WHEN THIS HARD SHIFT OCCURS IT PULLS MY JEEP TO THE RIGHT, I HAVE HAD IT IN THE SHOP SEVERAL TIMES THIS YEAR AND THEY CANNOT FIGURE OUT THE PROBLEM. THEY THOUGHT CHANGING MY SHOCKS WOULD HELP BUT IT HAS NOT. THERE IS STILL A POPPING SOUND WHEN I HIT A CERTAIN SPEED AND THEN IT IS STILL SHIFTING EXTREMELY HARD RANDOMLY AND JERKS THE WHOLE JEEP WHEN IT HAPPENS. IT HAS ALMOST CAUSED ME TO WRECK A COUPLE TIMES ESPECIALLY WHEN I AM IN A RIGHT HANDED CURVE AND THIS OCCURS; IT CAUSED ME TO GO OFF ROAD WHEN I TOOK A RIGHT HANDED CURVE AND IT OCCURRED. THIS HAS BEEN HAPPENING SINCE APRIL 2018, AND I HAVE HAD IT IN THE SHOP SEVERAL TIMES. THIS HAS BEEN AN ONGOING THING NOW I DO NOT HAVE THE FILES WITH ME TODAY AT WORK, BUT I DO HAVE THEM AT HOME. I CAN UPLOAD THE DOCUMENTATION AT A LATER DATE. UNSURE OF EXACT DATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163369December 25, 2018
ELECTRICAL SYSTEM
KEY WILL NOT TURN. STATIONARY, TURN STEERING WHEEL AND KEY WILL TURN. ONE TIME REFUSED TO TURN. HAD CAR TOWED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163319December 24, 2018
SEAT BELTS
THE PASSENGER SEAT BELT DOES NOT SEEM TO FULL ENGAGE WHEN I CLICK MY SEAT BELT. I HAD NOTICED WHEN WE CAME TO A SUDDEN STOP WHILE DRIVING TO A NEARBY STORE AND THE SELF BELT CAME UNDONE RIGHT AFTER I HAD CLICKED IT IN. THANKFULLY THE CONVENIENCE STORE IS ONLY A MILE OR SO AWAY ON A MAIN HIGHWAY ROUTE. I STRONGLY BELIEVE THIS IS A SAFETY ISSUE AND SINCE THEN HAVE MADE SURE TO DOUBLE CHECK BY PULLING ON IT TO SEE IF IT'S FULLY ENGAGED. THERE ARE TIME WHERE IT'LL KEEP COMING UNDONE AND I HAVE TO KEEP CLICKING IT ON UNTIL IT FULLY ENGAGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163191December 23, 2018
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY CAR CAUGHT FIRE AND IS A TOTAL LOSS. IT WAS DETERMINED THAT IT WAS ELECTRICAL AND STARTED FROM THE HEADLIGHT
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11163213December 23, 2018
VEHICLE SPEED CONTROL
UPON DRIVING ON A BUSY HIGHWAY, MY CAR CAME TO A SUDDEN STOP CAUSING TRAFFIC TO SHUTTER AROUND ME AND MY NOW 60MPH CAR JERKED TO A 20MPH SPEED. THIS WAS UNSAFE AND NOW THE CAR WILL NOT MOVE ABOVE 20MPH. THOUSANDS OF PEOPLE ARE MENTIONING THIS ONLINE AND SOMEONE NEEDS TO TAKE NOTE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163087December 22, 2018
UNKNOWN OR OTHER
RADIO HAS WHITE LINES GOING DOWN AND MAKES IT IMPOSSIBLE TO SEE THE SCREEN. THIS IS A BIG ISSUE BECAUSE IT CONTROLS LIGHTING OF THE VEHICLE CLIMATE AND MOST IMPORTANT THE REAR BACK CAMERA FOR WHEN BACKING UP. MORE THAN 3 MONTHS SINCE I TOOK IT FOR WARRANTY AND STILL NO ANSWER FROM JEEP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162910December 21, 2018
ENGINE, UNKNOWN OR OTHER
I WAS DRIVING TO GET ON A HIGHWAY JUST AS MY CAR UNEXPECTEDLY STOPPED DRIVING, I HAD NO CONTROL OVER THE CAR, AND MY CAR JUST STOPPED. I HAD TROUBLE STARTING IT UP AND HAD TO WAIT A FEW MOMENTS FOR IT TO START AGAIN, BUT THE CAR DID NOT FEEL THE SAME WHEN I STARTED TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162393December 19, 2018
ENGINE, POWER TRAIN, VEHICLE SPEED CONTROL
SOMETIMES WHEN DRIVING IT STUTTERS AND ACTS LIKE IT CAN'T CATCH UP TO THE SPEED THAT I'M GOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162209December 18, 2018
ELECTRICAL SYSTEM, ENGINE
MY VEHICLE IS STALLING AND JERKING WHEN I'M DRIVING NO INDICATOR LIGHTS ARE ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162254December 18, 2018
SUSPENSION
WHILE IN MOTION, A CLUNKING NOISE WAS HEARD IN REAR END. INDEPENDENT GARAGE (ZELLER AUTO CENTER,616 MAIN ST., TORRINTON, CT. 06790, 860-489-0204) DIAGNOSED A RUSTED AND ROTTED REAR SUBFRAME. INTERNET CHECK REVEALED OTHER OWNERS OF THIS MODEL EXPERIENCED THE SAME PROBEM. JEEP ISSUED AN EXTENDED WARRANTEE FOR 10 YEARS FROM PRODUCTION DATE. NO NOTICE TO VEHICLE OWNERS! CONTACTED JEEP (CASE #57633304) AND THEY ADVISED THAT EXTENDED WARRANTEE FOR THIS CAR EXPIRED ON 12/28/17 AND THEY WOULD NOT MAKE AN EXTENSION. THEY STATED THAT A RECALL WAS NOT NEEDED WHEN AN EXTENDED WARRANTEE WAS ISSUED. I THINK A RECALL IS NEEDED SO THAT OTHER OWNERS OF THIS VEHICLE CAN BE WARNED OF THE RUSTING SUBFRAME PROBLEM BEFORE AN ACCIDENT AND INJURIES OCCUR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11162124December 17, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, VEHICLE SPEED CONTROL
WHILE DRIVING ON THE HIGHWAY ON TWO SEPARATE OCCASIONS NOW, MY JEEP SUDDENLY LOSES POWER AND DECELERATES. THE ENGINE LIGHT, ELECTRONIC THROTTLE CONTROL LIGHT AND STABILITY CONTROL LIGHT COME ON, THE JEEP RUNS VERY ROUGH AND WILL NOT ACCELERATE. AFTER PULLING OVER AND TURNING THE CAR OFF AND BACK ON THE ENGINE LIGHT STAYS ON AND THE OTHER LIGHTS GO OFF BUT AFTER DRIVING A BIT THE PROBLEM OCCURS AGAIN. WHEN SCANNED THE CODE IS U0401 STATING THAT THERE IS AN ISSUE WITH COMMUNICATION TO THE PCM. THERE IS ONLY 88700 MILES ON THE JEEP. THE POWER TRAIN WARRANTY IS GOOD TO 100000 BUT THE DEALERSHIP STATES THAT THE PCM IS NOT COVERED UNDER THE DRIVETRAIN WARRANTY. AFTER RESEARCHING ONLINE THERE ARE MANY REPORTS OF THIS HAPPENING TO OTHE JEEP COMPASSES AND PATRIOTS. BOTH TIMES THIS HAS HAPPENED ON THE HIGHWAY IT HAS BEEN A PARTICULARLY SCARY SITUATION DUE TO THE FACT THAT THE JEEP RAPIDLY DECELERATES AND THE TRAFFIC BEHIND ME HAS HAD DIFFICULTY SLOWING AS QUICKLY. THIS HAPPENED 12/16/18 AS WELL AS 12 /6/18 AND 12/17/18
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161795December 16, 2018
STRUCTURE:BODY
TRIED TO GET INSPECTED AND REFUSED DEALER SAID SUBFRAME IS RUSTED AND REAR-CROSSMEMBER RUSTED , DEALER SMAIL SAID. NOT COVERED UNDER EXTENDED WARRENTY !! SO MY QUESTION IS WHY WOULD MY JERP FRAME BE RUSTED WHEN IT'S A 2011 !!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161502December 15, 2018
UNKNOWN OR OTHER
WHEN FIRST STARRING VEHICLE AND DRIVING THE VEHICLE STALLS. THIS HAS HAPPENED TO ME TWICE IN THE LAST MONTH. I STARTED MY CAR. THEN STARTED TO BACK OUT OF PARKING SPACE. I PUT THE CAR IN DRIVE GOT TO DRIVEWAY AND INTERSECTION OF MAIN STREET WHEN THE CAR DECIDED TO DIE/STALL ALL LIGHTS WHERE ON THOUGH. THE SECOND TIME I WAS DRIVING AND TURNED THE CORNER WHEN THE CAR STALLED. LUCKILY NO ONE WAS BEHIND ME. I PUSHED THE START BUTTON AND STARTED RIGHT UP BOTH TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161305December 14, 2018
UNKNOWN OR OTHER
TIENEN PROMBLEMAS TRAMICCION MANTENIMIENTO Y A LA VES SE PRENDE LUZ DE MOTOR Y ESTACIONADA CUANDO ESTO PRENDE LOS CAMBIOS SE ATASCAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161227December 13, 2018
UNKNOWN OR OTHER
CAR JERKS WHEN ACCELERATING AFTER MAKING A TURNS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160961December 12, 2018
ENGINE
ON NOVEMBER 27, 2018, I WAS MAKING A LEFT TURN WITH ONCOMING TRAFFIC AND THE VEHICLE STOPPED RUNNING MIDWAY THRU THE TURN. I WAS ALMOST IN A CRASH. I GOT THE VEHICLE OFF THE ROAD AND PUT THE VEHICLE IN PARK. I STARTED THE ENGINE. YOU COULD NOT HEAR IT RUNNING BUT THE RPM GAUGE REGISTERD AROUN 5-500 RPM. I PUT THE CAR IN DRIVE AND IT BEGAN TO RUN. I CALL THE DEALER IMMEDIATELY AND THE SOONEST I COULD GET TO THE DEALER WAS THE 29TH. I DELIVERED THE CAR TO THE DEALER EARLY ON THE 29TH. THE DEAL CALLED ME AROUND 5:30 PM THE SAME DAY TO EXPLAIN THE CAR WAS LOW ON OIL AND THIS CAUSED THE CAR TO SHUT OFF. THEY ASKED ME TO DO A OIL CONSUMPTION TEST. I RETURNED THE CAR ON DECEMBER THE 7. I STARTED THE CAR THAT MORNING AND IT SOUNDED LIKE THE CAR HAD NO OIL IT WHILE IT WAS RUNNING. THE DEALER KEPT THE CAR FOR 10-15 MIN AND RETURNED IT TO ME AND TOLD ME IT WAS FINE. THERE WAS NO INDICATION THE OIL WAS LOW. SINCE THEN I SPOKE TO AJ AT THE DEALER AND HE TOLD ME THE CAR WAS THREE QUARTS LOW ON OIL WHEN I BROUGHT IT IN ON DECEMBER 27TH. I WAS TOLD THAT THIS IS A SAFETY FEATURE FOR THE VEHICLE WHEN THE OIL GETS LOW. I HAVE HAD ALL SERVICE DONE AT THE DEALER. I DO NOT TRUST THIS VEHICLE. THIS IS GOING TO GET SOMEONE KILLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160762December 11, 2018
POWER TRAIN
AS A MOTHER OF THREE CHILDREN, THE YOUNGEST ONLY BEING TWO YEARS OLD, I DO NOT FEEL SAFE DRIVING MY 2016 JEEP COMPASS. EVERY SINGLE TIME I DRIVE THE VEHICLE THE MOTOR RANDOMLY STALLS OUT WHILE DRIVING SEVERAL DIFFERENT TIMES. MY CAR IS VERY WELL MAINTAINED AND DRIVEN EASILY AND EVEN WITH THE GAS PEDAL UNDER LIGHT LOAD IT STALLS OUT LEAVING ME IMMOBILE OR THE VEHICLE MISFIRING AND JERKING FORWARD VIOLENTLY STRUGGLING TO DRIVE WHICH PUTS MY CHILDREN AND I IN DANGEROUS OR POTENTIALLY DEADLY SITUATIONS. THIS HAPPENS ALL THE TIME. THIS IS DUE TO A BAD CRANKSHAFT POSITION SENSOR AND OR BAD WIRING FROM THE FACTORY. WHEN I TYPE MY VIN NUMBER INTO THE NHTSA WEBSITE FOR RECALLS IT SAYS MY VEHICLE HAS NO ACTIVE RECALLS. THERE ARE SEVERAL OTHER JEEP COMPASS'S OF THE SAME YEAR AND MODEL WITH THIS EXACT ISSUE UNDER RECALL AND MY VEHICLE NEEDS TO BE INCLUDED IN THAT RECALL AS WELL. MY CAR IS ONLY TWO YEARS OLD IT SHOULD BE A RELATIVELY SAFE AND RELIABLE VEHICLE NOT SOMETHING I WORKED SO HARD TO BUY AND AN AFFRAID TO DRIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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