Jeep Compass Complaints

4,014 consumer complaints on file.

#11296669January 2, 2020
ENGINE
SEVERAL TIMES AFTER FILLING UP MY 2011 JEEP COMPASS WITH GAS, I TURN THE CAR ON AND DRIVE OFF. IN MINUTES THE STEERING LOCKS UP AND CAR STALLS. CAR IS GETTING POWER, ALL COMPONENTS ARE STILL WORKING (LIGHTS, RADIO, ETC.). I TURN CAR OFF AND RESTART AND IT SPUTTERS AND FINALLY STARTS AND IS DRIVABLE. I HAVE READ SEVERAL OTHER COMPLAINTS OF THE SAME ISSUE AND IT IS DANGEROUS DUE TO THE STEERING LOCKING UP AND THE INABILITY TO CONTROL THE CAR WHEN IT STALLS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11296687January 2, 2020
ELECTRICAL SYSTEM
MY VEHICLE START/STOP CAUSED ME TO STALL OUT FOR 20MIN IN THE MIDDLE OF TRAFFIC, I WAS NOT HIT, AND I PUT MY HAZARDS ON AND WAVED PEOPLE BY, I HAD TO TURN MY VEHICLE OFF, AND THEN PUT THE PARKING BREAK ON, THEN DISENGAGE THE PARKING BREAK, RESTART MY VEHICLE, AND PRESS THE STAR/STOP BUTTON TO TURN IT OFF, AND SINCE THIS INCIDENT, MY START STOP SYSTEM HAS NOT WORKED BUT I CONSTANTLY HAVE AN UMBRELLA CON ON MY CONSOLE THAT IS A CIRCLE WITH AN EXCLAMATION MARK. I THEN WENT TO ORIELLY AUTO PARTS NEAR MY HOME FOR A DIAGNOSIS, AND IT WAS A MANUFACTURE CODE THAT THEY HAD NO CLUE WAS ABOUT. MY VEHICLE WAS IN MOTION APPROACHING A STOP LIGHT ON A PUBLIC CITY STREET WHEN IT SHUT DOWN AND STALLED OUT, I OBSTRUCTED TRAFFIC FOR TEN MINS UNTIL I FIGURED OUT HOW TO GET MY CAR TO TURN BACK ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291974December 30, 2019
ENGINE
TL* THE CONTACT OWNS A 2018 JEEP COMPASS. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE RANDOMLY SHUT OFF ON MULTIPLE OCCASIONS. THE ENGINE WAS RESTARTED AND THE VEHICLE OPERATED NORMALLY. THE VEHICLE WAS TAKEN TO ISLAND CHRYSLER (1239 HYLAN BLVD, STATEN ISLAND, NY) WHERE IT WAS DIAGNOSED THAT THE ENGINE OIL WAS VERY LOW. THE CONTACT WAS INFORMED THAT THE ENGINE SHUT OFF DUE TO VERY LOW OIL AND OPERATED AS INTENDED. THE MANUFACTURER PROVIDED CASE NUMBER: CAS-71699220. THE FAILURE MILEAGE WAS 13,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291992December 30, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
THE CAR STALLS OR DOES NOT START. WHEN WE HIT THE START BUTTON IT CLICKS AND THEN THE DISPLAY SAYS THE CAR IS RUNNING. BY NO MEANS IS THE CAR RUNNING. WE HAVE CHECKED THE BATTERY AND DISCONNECTED THE BATTERY TO SEE IF IT WOULD RESET ANYTHING. NO GO. THIS HAS ALSO BEEN HAPPENING SINCE WE BOUGHT THE VEHICLE TWO YEARS AGO. IT HAS NOW DECIDED IT WILL NOT START AT ALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291928December 29, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
I HAVE HAD THE CAR A YEAR AND THE EMERGENCY BRAKE RANDOMLY COMES ON BY ITSELF WITHOUT HAVING TO PUSH THE EMERGENCY BRAKE BUTTON. IT USUALLY HAPPENS WHEN IN REVERSE OR JUST CRANKING THE VEHICLE. ALSO TONIGHT MY RADIO AND USB PORT COMPLETELY TURNED OFF LIKE I HAD TURNED MY CAR OFF, WHILE I WAS GOING DOWN THE ROAD AT 70 MPH. THEN IT TURNED BACK ON BY ITSELF LIKE I HAD JUST TURNED MY CAR ON, I WAS STILL DRIVING DOWN THE ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291707December 28, 2019
ELECTRICAL SYSTEM, POWER TRAIN
WHILE DRIVING THE TACHOMETER AND THE DIGITAL AND ANALOG SPEEDOMETERS WENT TO ZERO. AND THE D FOR DRIVE WAS FLASHING IN THE DASH AS WELL AS AT THE SHIFTER ALONG WITH THE PARKING BRAKE LIGHT FLASHING ALSO.WHEN I PULLED OVER AND PUT IT IN PARK IT SHUT ITSELF OFF AND WOULD NOT IMMEDIATELY RESTART. THIS IS A FEW MONTHS AFTER TAKING TO THE DEALER FOR THE TRANSMISSION NOT SHIFTING AND CODES FLASHING. I HAVE ATTACHED A PHOTO TAKEN AT ABOUT 20 MPH OF THE TACHOMETER AND SPEEDOMETERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291788December 28, 2019
ENGINE
ON THREE DIFFERENT OCCASIONS MY ENGINE HAS SHUT OFF AND GONE INTO A 'LIMP MODE' WHILE I AM DRIVING WITHOUT ANY WARNING OR INDICATOR LIGHT ACTIVATION. THIS HAS OCCURRED WHILE DRIVING AT HIGH SPEEDS AND HAS NEARLY RESULTED IN MORE THAN ONE MULTI-VEHICLE ACCIDENTS. THE PARKING BRAKE ENGAGES AND I AM UNABLE TO RESTART THE VEHICLE FOR SEVERAL MINUTES THEREAFTER. I WAS NEARLY REAR ENDED ON BOTH OCCASIONS AND HAD NO IDES WHAT WAS WRONG. COME TO FIND OUT, THERE WAS MINIMAL OIL IN THE ENGINE DESPITE BEING DEALER MAINTAINED IN A TIMELY FASHION AND WELL BEFORE THE NEXT OIL CHANGE WAS DUE. I IMMEDIATELY TOOK MY 2018 JEEP COMPASS IN FOR SERVICING WHERE THEY EXPLAINED THEY HAVE BEEN SEEING THIS ISSUE IN THIS PARTICULAR MODEL WITH THE 2.4 LITER MULTI-AIR 4 CYLINDER ENGINE. THE PCV VALVE WAS REPLACED AND THEY STARTED TO MONITOR OIL USAGE VIA AN OIL CONSUMPTION TEST EVERY 500 MILES. UNFORTUNATELY THE PCV VALVE REPLACEMENT DID NOT PROVE TO BE THE FIX AS THE ENGINE MALFUNCTIONED ONCE AGAIN SOMETIME AROUND 2500 MILES INTO THE OIL CHANGE. I AM EXTREMELY CONCERNED FOR MY SAFETY AND RELY ON THIS VEHICLE TO GET ME TO WORK AS I AM A HEALTHCARE PROFESSIONAL. I AM SHOCKED THAT A RECALL HAS NOT BEEN ISSUED AFTER READING ONLINE JUST HOW MANY CASES HAVE BEEN REPORTED WITH THE SAME MAKE/MODEL ENGINE. I AM LUCKY THAT I WAS NOT SERIOUSLY INJURED AND IT IS JUST A MATTER OF TIME BEFORE SOMEONE IS, IF ACTION IS NOT TAKEN. I WAS MERGING ONTO A 4 LANE HIGHWAY DURING RUSH HOUR TRAFFIC WITH NO SHOULDER THE FIRST TIME THIS OCCURRED. TRAFFIC WAS MOVING AT 65 MILES PER HOUR. IT WAS ABSOLUTELY FRIGHTENING. THIS IS UNACCEPTABLE AND IS A DETRIMENT TO HIGHWAY AND PERSONAL SAFETY. MY SALES ASSOCIATE AT THE DEALERSHIP IS ALSO ALARMED AT JUST HOW MANY 2018 JEEP COMPASS' WITH THE 2.4 LITER ENGINE ARE HAVING THIS UNEQUIVOCAL HAZARDOUS ISSUE. SOMETHING MUST BE DONE ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291426December 27, 2019
ENGINE, POWER TRAIN
THE CAR STOPPED IN THE MIDDLE OF FREEWAY, I WAS LUCKY NO ONE WAS BEHIND ME, SO FAR THREE TIMES IT HAPPENED. EVERY TIME WHEN IT HAPPENED I WAS DRIVING THE CAR. THE WAY IT HAPPENS FIRST MY SPEED WILL REDUCED EVEN THOUGH I WAS PUSHING THE GAS, AND SUDDENLY STOPS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291542December 27, 2019
ENGINE, FUEL/PROPULSION SYSTEM
THIS JEEP CANNOT GO 3,000 MILES BETWEEN OIL CHANGES. EVEN WHEN USING A FULLY SYNTHETIC OIL THAT HAS A LIFE SPAN OF 5,000 MILES, THE "LOW OIL PRESSURE" WARNING COMES ON. IF NOT SERVICED, THE VEHICLE STALLS (USUALLY WHILE TURNING THE STEERING WHEEL, USUALLY IN THE MIDDLE OF AN INTERSECTION!). UPON TOWING IT TO A SERVICE STATION, THEY STATE THAT THEY CAN'T FIX IT, ONLY THE DEALERSHIP CAN FIX IT. THE DEALERSHIP STATES THAT IT JUST NEEDS AN OIL CHANGE. SO, INSTEAD OF USING THE "MILEAGE TO NEXT OIL CHANGE" STICKER, I HAVE TO HAVE THE OIL LEVEL CHECKED TO ESTIMATE WHEN IT WILL STALL AGAIN. I DO NOT FEEL SAFE IN THIS CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291253December 26, 2019
SERVICE BRAKES, ENGINE, UNKNOWN OR OTHER
MY HILL BRAKE ACTIVATES WHILE I'M IN TRAFFIC, MAKING U-TURNS, AND DRIVING. I TOOK IT TO THE DEALERSHIP IN JANUARY AND THEY COULDN'T REPLICATE THE PROBLEM SO THEY COULDN'T RESOLVE IT. THEY HAD IT FROM JANUARY 25TH TO FEBRUARY 14TH. NOW MY CAR ISN'T STARTING AND THE HILL BRAKE IS ACTIVATING. I GOT A NEW BATTERY AND AN OIL CHANGE ON MONDAY, DECEMBER 23RD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291192December 25, 2019
VEHICLE SPEED CONTROL
THIS CAR I BOUGHT ON 9-/14/2019 HAD AN OPEN RECALL ON IT FOR A CATALYTIC CONVERTER AND WAS TOLD IT WAS COMPLETED. I NOW FIND OUT IT IS NOT AND THE CAR WILL NOT HO OVER 20MPH. I HAVE AN APPT WITH THE DEALER WHO IS OVER 30 MILES VIA INTERSTATE AND IT HAS TO BE TOWED I DONT HAVE TOW INSURANCE AND IT WILL COST OVER200 TO GET IT THERE WILL I BE REIMBURSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11291015December 24, 2019
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
I HAVE A 2018 JEEP COMPASS THAT I PURCHASED EARLIER THIS YEAR IN FEBRUARY. LATER ON IN OCTOBER I STARTED GETTING A LOW OIL PRESSURE SIGNAL MORE SPECIFICALLY IT WOULD SIGNAL WHENEVER I TURN THE STEERING WHEEL WHILE DRIVING. I TOOK IT TO A JEEP TECHNICIAN TURNS OUT IT WAS LEAKING OIL AND NEEDED A WHOLE ENGINE REPLACED (KEEP IN MIND 2018 VEHICLE). FAST FORWARD TO NOW (ONLY TWO MONTHS LATER) MY CAR STARTED SHAKING THEN PROGRESSIVELY WENT TO NOT EVEN TURNING ON AT ALL WHILE DRIVING ON CITY ROAD THE SERV 4WD LIGHT TURNED ON. NOW IT'S BACK AT THE SHOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289999December 19, 2019
SUSPENSION
FRONT BALL JOINTS BECAME SEVERELY LOOSE AND NEEDED TO BE REPLACED. TIRE BECAME WOBBLY WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11290025December 19, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING NO SENSORS CAME ON AND ALL OF A SUDDEN WHILE DRIVING DOWN THE ROAD THE CAR RPM GAGE DROPPED TO ZERO AND THE CAR WOULDN'T RUN ANYMORE. STUCK IN THE MIDDLE OF THE ROAD I COULD NOT GET THE CAR TO CRANK IN ORDER TO MOVE IT. LIGHTS, RADIO, HEAT ALL STILL FUNCTIONED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289571December 17, 2019
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
2 TIMES THE SAME INCIDENT OCCURRED 6 MONTHS APART, ONCE IN JUNE 2019 MILEAGE 22046 AND ONCE IN DECEMBER 2019 MILEAGE 28423. BOUGHT THE CAR BRAND NEW IN 2017. OIL IS DISSAPPEARING!! THE OIL PRESSURE LOW LIGHT WILL FLASH ON - THERE IS A LOSS OF POWER - WHILE DRIVING - NO WARNING! THEN THE LIGHT WILL GO OFF. DRIVE TO OIL CHANGE BUSINESS TO HAVE THEM CHECK THE OIL LEVEL AND THE JEEP WILL BE 3 TO 3.5 QUARTS LOW. NO LEAK PRESENT OR OIL SEEN. ENGINE SEEMS TO SLIP WHILE DRIVING BEFORE THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289341December 16, 2019
ENGINE
ENGINE STALLS AT ANY SPEED DUE TO LOW OIL. 2.4 ENGINE HAS EXCESSIVE OIL CONSUMPTION TO THE DEGREE OF SHUTTING DOWN IN BETWEEN 5000 MILE OIL CHANGES. ENGINE HAS 30,000 MILES AND USES 3 QUARTS BETWEEN CHANGES "APPARENTLY". CHRYSLER SAYS 1 QUART PER 2000 MILES!!! ON A NEW VEHICLE, THIS IS TOTALLY UNACCEPTABLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289098December 15, 2019
UNKNOWN OR OTHER
WHAT IT RAINS THE WATER COMES INTO MY TRUNK THROUGH THE REAR SEATBELTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289099December 15, 2019
SERVICE BRAKES, ENGINE, STEERING
ENGINE OVERHEATING, SLIDING TURNS, BRAKES MAKE NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289107December 15, 2019
ENGINE, UNKNOWN OR OTHER
THE ENGINE KEEPS STALLING. ITS SIMILAR TO THE SAME DESCRIPTION FOR THE RECALL THAT JUST SO HAPPEN MY CAR ISN'T LINKED TO DEALING WITH THE CRANKSHAFT OR CAMSHAFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11289145December 15, 2019
UNKNOWN OR OTHER
MY JEEP HAS START TO PUT OFF THE SMELL OF ROTTEN EGGS. I BELIEVE THAT THE CATALYST CONVERTER HAS SOME KIND OFF ISSUE. THERE ARE FUMES COMING OUT OF MY CAR AND IN MY CAR. I BELIEVE IT IS A RESULT OF A BAD CATALYST CONVERTER. ENGINE LIGHT HAS BEEN COMING ON AFTER I HAVE CHANGED THE SENSORS. THERE IS NO WAY THE CATALYST SHOULD BE BAD. I READ THERE ARE ISSUES WITH THIS MODEL VEHICLES CATALYST CONVERTER. THIS HAS BEEN ON GOING FOR OVER A YEAR AND A HALF AND I HAVE BEEN REPLACING PARTS SPENDING MONEY THAT ARE NOT FIXING THE PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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