Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10423939September 6, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE MERGING INTO ANOTHER LANE, THE CONTACT STATED THAT THE BRAKES WERE DEPRESSED AND FAILED TO ENGAGE. THE CONTACT PULLED THE EMERGENCY BRAKE IN ORDER TO STOP THE VEHICLE. THE TRUNK WOULD ALSO OPEN INADVERTENTLY. THE DEALER REPAIRED THE FAILURE BY REPLACING THE MASTER CYLINDER AND MODULE FOR THE BRAKING SYSTEM AND ALSO ADVISED THE CONTACT TO OPEN THE TRUNK MANUALLY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND FILED A REPORT. THE FAILURE MILEAGE WAS 12,500 AND THE CURRENT MILEAGE WAS 14,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423964September 6, 2011
STEERING
CAR PULLS TO THE RIGHT START IN THE LEFT LANE ON A FIVE LANE ROAD IT WILL BE IN THE FIRST LANE IN ONE CITY BLOCK HAD IT BACK FOR SERVICE THREE TIMES STILL THE SAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423980September 6, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE DRIVER SIDE SUN VISOR WOULD CONTINUOUSLY FALL, BLOCKING HIS VISION OF THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE SUN VISOR AT THE OWNER'S EXPENSE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423983September 6, 2011
VISIBILITY
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED BOTH FRONT SUN VISORS FRACTURED AND CONTINUED TO FALL, OBSTRUCTING THE DRIVER'S VISION OF THE ROADWAY. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE SUN VISOR UNDER WARRANTY. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED. THEY OFFERED NO OTHER ASSISTANCE. THE FAILURE MILEAGE WAS 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424790September 5, 2011
STEERING
PURCHASED 2011 SONATA GLS ON 6/20/11. DRIVING HOME I HAD TO MAKE MY LEFT HAND HOLD TIGHTER ON THE STEERING WHEEL TO KEEP THE CAR FROM DRIFTING TO THE RIGHT. AS I RELEASED MY GRIP FROM THE STEERING WHEEL I NOTICED THE CAR PULLING/DRIFTING ALL THE WAY TO THE RIGHT AS FAR AS SPACE WOULD ALLOW. NOTIFIED DEALERSHIP IMMEDIATELY, HAD CAR SERVICED 4 TIMES IN TWO MONTHS. HYUNDAI ADJUSTED TIRE PRESSURE, DID ALIGNMENT, ROAD FORCE BALANCE TEST AND ROTATED TIRES, DID ANOTHER ALIGNMENT. THIS HAS LESSENED THE PULLING/DRIFTING TO THE RIGHT (SOME PULLING/DRIFTING STILL REMAINS) AND WHAT WILL HAPPEN WHEN, DURING NORMAL MAINTENANCE, I ROTATE THE TIRES BACK TO THEIR ORIGINAL POSITION? WILL THIS TERRIBLE PULLING/DRIFTING TO THE RIGHT BEGIN ALL OVER AGAIN? THE PROBLEM REMAINS THAT WHEN YOU MOVE THE STEERING WHEEL TO THE RIGHT TO EITHER STAY IN YOUR LANE, CHANGE LANES TO THE RIGHT, OR MAKE A RIGHT HAND TURN, AFTER YOU COME BACK TO CENTER, THE CAR DRIFTS BACK TO THE RIGHT. AT FIRST HYUNDAI WOULD NOT ACKNOWLEDGE THAT THERE WAS ANY PROBLEM. THEY NOW SAY THAT THIS IS NORMAL. HOW IS IT NORMAL WHEN IT DOES NOT DO IT TO THE LEFT? HYUNDAI SERVICE MANAGERS SAY THIS PROBLEM OCCURS ON ALL 2011 SONATA'S FROM MINOR TO MAJOR PULLING TO THE LEFT OR RIGHT ON EACH VEHICLE. HYUNDAI HAS REFUSED TO CONTINUE TO TRY TO FIX THIS PROBLEM. I HAVE FILED A COMPLAINT WITH HYUNDAI MOTOR AMERICA AND HAVE A CASE NUMBER AND HAVE CONTACTED MY STATE'S ATTORNEY GENERAL'S OFFICE. I WILL BE CONTACTING HYUNDAI AGAIN BY CERTIFIED LETTER REQUESTING THAT THEY TELL ME WHAT THEY INTEND TO DO TO FIX MY BRAND NEW CAR. WHY IS THERE NO RECALL FOR PEOPLE IN MY SITUATION? WHY IS HYUNDAI NOT HELD ACCOUNTABLE FOR WHAT THEY HAVE DONE AND BE MADE TO FIX MY BRAND NEW CAR? AS CONSUMERS WE PAY A LOT OF MONEY FOR THESE CARS. THEY ASK US TO BE HONEST WITH THEM ON THEIR TV COMMERCIAL, BUT WHEN I DID THEY DID NOT LIKE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423246September 4, 2011
SERVICE BRAKES, HYDRAULIC
WHEN I BOUGHT A NEW 2008 HYUNDAI SONATA, I SOON EXPERIENCED A SQUEALING SOUND FROM THE REAR BRAKES. THE DEALERSHIP SERVICED THE BRAKES. THEY SAID IT WAS THE SHIMS CAUSING THE BRAKES TO SEIZE AND KEEP FROM SLIDING PROPERLY. WITHIN 30,000 MILES THE REAR BRAKES WERE WORN OUT. I NOW HAVE 54,000 MILES ON THE CAR AND THE REAR BRAKE PADS ARE WORN OUT. I DISCOVERED FROM MY MECHANIC THAT THIS MODEL IS KNOWN FOR A PREMATURE WEAR PROBLEM WITH THE REAR BRAKES. THE PADS SEIZED IN PLACE UNABLE TO BACK OFF THE ROTOR. I'M PROMPTED TO NOTIFY YOU DUE TO THE MANY POSTINGS OF THIS ISSUE ON THE INTERNET. I'M NOT SURE IF IT IS A WEATHER CONCERN WITH CORROSION OR A DESIGN FLAW IN THE CALIPER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423136September 3, 2011
VISIBILITY
THE WINDSHIELD HAS RIPPLES IN THE GLASS. DRIVING AT NIGHT IS HARD BECAUSE IT PICKS UP HEADLIGHTS AND IT MAKES YOU LOOK TO SEE WHAT THE DISTORTION IS. THE BACK GLASS IS JUST AS BAD. I WALKED THE NEW CAR LOT AND ALL THE GLASS IS BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423139September 3, 2011
ELECTRICAL SYSTEM
HAVE A 2011 HYUNDAI SONATA LIMITED AND YESTERDAY WHEN ATTEMPTING TO START THE CAR THE PUSH BUTTON START FAILED. I HAD MY FOOT ON THE BRAKE AND HIT THE BUTTON AS I ALWAYS DO AND NOTHING. THE DASHBOARD KEPT READING "PRESS ON BRAKE PEDAL AND PUSH BUTTON TO START" I REPEATEDLY TRIED OVER AND OVER. AFTER 15-20 FAILED ATTEMPTS I WAITED A FEW MINUTES AS I LOOKED UP THE ROADSIDE ASSISTANCE NUMBER. AFTER FINDING THE NUMBER I TRIED "ONE LAST TIME" AND THE LUCKILY THE CAR STARTED. I DROVE HOME PARKED IT AND THIS MORNING WENT OUT AND THE CAR STARTS. I HAVE SCHEDULED AN APPOINTMENT AT THE DEALERSHIP LATER IN THE WEEK AND HOPE THEY GET THIS FIXED. FROM WHAT I READ ONLINE A LOT OF PEOPLE ARE HAVING THE SAME PROBLEM AND THE "ATTEMPTED DEALER FIXES" HAVE NOT COMPLETELY SOLVED THE PROBLEM. HYUNDAI NEEDS TO FIGURE IT OUT AND MAKE THIS RIGHT. HOW CAN ANYONE FEEL COMFORTABLE DRIVING THIS CAR WITH THE THOUGHT THEY CAN BE STRANDED AT ANYTIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422986September 2, 2011
STEERING
OUR 2011 HYUNDAI SONATA HAS A PULL TO THE LEFT. WE NOTICED IT IMMEDIATELY ON THE DAY WE TOOK DELIVERY AND HAVE HAD THE CAR IN THE DEALERSHIP ON AT LEAST THREE OCCASIONS, BUT IT STILL PULLS. WE HAVE HAD THREE ALIGNMENTS AND REPLACED ONE TIRE....NO HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423728September 2, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
SONATA HYBRID. DRIVING ON THE FREEWAY AT 60 MPH ON CRUISE CONTROL. EXIT RAMP WITH CRUISE CONTROL OFF AND CAR GLIDING TO STOP LIGHT IN EV MODE. STOPPED AT RED LIGHT FOR 3-5 SECONDS. THEN PUSHED THE ACCELERATOR ... THE CAR LOST POWER, WOULD NOT MOVE, INSTRUMENT PANEL LIGHTS FLASHED, AUDIBLE DING WARNING SOUNDED. DISPLAY SCREEN SHOWED "CHECK CHARGING SYSTEM" THEN SCREEN SHOWED TO PUT CAR IN PARK. I THEN PLACED CAR IN PARK AND PUSHED THE IGNITION BUTTON AND CAR HAD POWER TO DRIVE OFF THE STREET AND OUT OF THE FLOW OF TRAFFIC. I THEN LOOKED OVER THE CAR, NO WARNING LIGHTS OR SOUNDS. I TEST DROVE IT IN A PARKING LOT TO MAKE SURE IT WOULD NOT STOP AGAIN. CONDITIONS AT TIME OF EVENT: BLUE DRIVING MODE, GAS TANK LEVEL AT 1/2, HYBRID BATTERY CHARGE AT 1/2 RADIO ON, HEADLIGHTS ON, AIR CONDITIONER OFF, AND THE OUTSIDE TEMP. ABOUT 77F. I'M NOT SURE WHICH COMPONENT FAILED. ELECTRICAL, ENGINE OR THE HYBRID POWER CONTROL UNIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423122September 2, 2011
STEERING
CAR PULLS TO THE LEFT MOST OF THE TIME, SOMETIMES FORCEFULLY. OCCASSIONALLY PULLS TO THE LEFT. VIBRATES AT MULTIPLE SPEEDS. SPENT FOUR VISITS TO TWO DIFFERENT DEALERS FOR SERVICE THAT DID NOT CORRECT THE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423127September 2, 2011
STEERING
MY BRAND NEW 2012 HYUNDAI SONATA PULLS HARD TO THE RIGHT. TOOK IT IN FOR REPAIR, DEALER SAID NOTHING WAS WRONG. LEFT THE CAR DEALERSHIP AND NOTHING WAS FIXED. STILL PULLING HARD TO THE RIGHT. I SET ANOTHER APPOINTMENT TO TAKE THE CAR BACK IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422856September 1, 2011
STEERING
PURCHASED A 2011 SONATA HYBRID (PREMIUM PACKAGE). SINCE DRIVING OFF THE LOT THE CAR PULLS TO THE LEFT AND VIBRATES BETWEEN 65-75MPH. BROUGHT IT TO A LOCAL DEALER FOR SERVICE AND THEY PERFORMED A COMPUTER WHEEL ALIGNMENT AND STRAIGHT TRAK. PROBLEMS STILL EXISTS ALL THE TIME. FROM LOOKING AT THE LISTING, THERE ARE OVER 100 COMPLAINTS ON THIS THAT ARE REGISTERED FOR 2011 HYUNDAI SONATAS. NHTSA, PLEASE HELP THE CONSUMERS WITH THIS PROBLEM. EVEN WHEN CALLING THE HYUNDAI TOLL FREE NUMBER, THEY ACT LIKE IT IS THE FIRST TIME THEY HEARD OF THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422861September 1, 2011
ENGINE AND ENGINE COOLING:ENGINE
STARTED WITH 'CHECK ENGINE' LIGHT. DEALER TELLING US THERE ARE NO ISSUES DRIVING THIS CAR BECAUSE THERE ARE NO CURRENT RESOLUTION FOR THIS 'ENGINE LIGHT'. THEN 'CHECK CHARGING SYSTEM' LIGHT WITH THE CAR SHUTTING DOWN AT THE MIDDLE OF THE ROAD. HAD TO GET IT TOLLED TO LOCAL DEALERSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422879September 1, 2011
HYBRID PROPULSION SYSTEM: INVERTER
DRIVING ON THE FREEWAYS AT ROUGHLY 45MPH WITH AIR CONDITIONING ON WITHOUT HARD ACCELERATION. VEHICLE HAD ROUGHLY 7300MI. VEHICLE LOST POWER AND DECELERATED, CHECK CHARGING SYSTEM LIGHT TURNS ON, SEVERAL LIGHTS WERE FLASHING AND THE VEHICLE WAS BEEPING. I DROVE ON TO THE SHOULDER AND CAME TO A STOP. I TOOK A SHORT VIDEO OF THE DASH BEFORE TURNING OFF THE VEHICLE AND TURNING IT BACK ON. IT OPERATES FINE AFTER THIS INCIDENT. THIS INCIDENT HAS OCCURRED TWICE, THE SECOND TIME MORE ERROR LIGHTS WERE SHOWN BUT OTHERWISE IDENTICAL TO ABOVE, TRAVELING ROUGHLY 65MPH ON A HIGHWAY WITH AIR CONDITIONING OFF IT OCCURRED AT ROUGHLY 7700 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422930September 1, 2011
ENGINE AND ENGINE COOLING
2011 HYUNDAI SONATA HYBRID STOPS LOSES POWER COMES TO COMPLETE STOP - FOR THE SECOND TIME IN TWO MONTHS WHEN I STARTED MY CAR THE SERVICE INDICATOR LIGHT CAME ON AND STAYED ON. I NOTICED THIS TIME THAT THE CAR WOULD NOT GO FASTER THAN 40 MPH AND THE ENGINE IS NOT RUNNING THE CAR APPEARS TO BE RUNNING JUST OFF THE ELECTRIC MOTOR AND THE BATTERY. THE CAR WENT FOR ABOUT 2 MILES AND THE CAR LOST POWER AND CAME TO COMPLETE STOP. I HAD TO COMPLETELY SHUT OFF THE CAR AND RESTART IT BEFORE IT WOULD MOVE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422787August 31, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT HEARD AN UNUSUAL NOISE WHEN HE APPLIED PRESSURE TO THE BRAKES. HE TOOK THE VEHICLE TO THE DEALER FOR DIAGNOSIS WHERE HE WAS INFORMED THAT THE REAR BRAKES WERE COMPLETELY DEPLETED AND THE ROTORS WERE IN POOR CONDITION. THEY REPLACED THE ROTORS AS WELL AS THE BRAKES. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS 62,000. THE APPROXIMATE FAILURE MILEAGE WAS 57,990.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422804August 31, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
HYUNDAI SONATA 2010 V6 SEDAN ROLLS BACKWARDS ON INCLINE WHEN IN DRIVE. BASICALLY GOES INTO FREEFALL IN TIME IT TAKES TO PUT FOOT FROM BRAKE TO ACCELERATOR. ALSO STEERING IS VERY SWIMMY. TEND TO OVER OR UNDER STEER AND LOTS OF SWAY IN CHASIS WHEN TURNING OR CHANGING LANES AT HIGH SPEEDS ON FREEWAY. HAVE TAKEN TO DEALER MULTIPLE TIMES AND TOLD IT IS THE WAY IT IS DESIGNED. SOUNDS FLAWED TO ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422713August 31, 2011
VISIBILITY
ON MY 2008 HYUNDAI SONATA GLS FIRST MY PASSENGER SIDE AND NOW MY DRIVER'S SIDE SUN VISOR DOES NOT STAY IN POSITIONS AND FALLS BLOCKING DRIVERS VIEW. SEE ONLINE THAT THIS IS A PROBLEM WITH THESE CARS. HYUNDAI USA SHOULD BE REQUIRED TO REPLACE THESE DEFECTIVE SUN VISORS REGARDLESS OF MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10422562August 30, 2011
ELECTRICAL SYSTEM
2011 HYUNDAI SONATA LIMITED WITH PUSH BUTTON START. PURCHASED THE CAR IN MAY 2011. AT 1600 MILES, THE CAR WOULD NOT START. BRAKE WILL NOT DEPRESS IN ORDER TO START CAR. DEALERSHIP REPLACED BRAKE LIGHT SENSOR PART #93810-3S000. AT 3200 MILES, THE SAME PROBLEM OCCURRED. DEALERSHIP WILL NOT ACKNOWLEDGE THAT THERE IS A PROBLEM, SINCE THEY CAN NOT REPLICATE THE PROBLEM.. THIS IS AN OBVIOUS RECURRING ISSUE WHICH HYUNDAI NEEDS TO RECOGNIZE AND FIND A DEFINITE REPAIR. MOST CONSUMERS DO NOT HAVE THE FREE TIME TO WAIT NUMEROUS HOURS FOR SERVICE HELP WHILE ATTEMPTING TO START A NEW CAR THAT SHOULD START WITHOUT FLAW. DO NOT PURCHASE A NEW HYUNDAI SONATA. IT MAY LOOK LIKE A LUXURY CAR - REMEMBER, LOOKS ARE DECEIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata