Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10420812August 20, 2011
STEERING
HYUNDAI SONATA 2011 NEW STEERING PROBLEM , ALIGNMENT PROBLEM THE CAR PULL TO THE RIGHT LEAVING THE LANE ON HIGH WAY WITH STRONG RESIST FROM THE STEERING POWER ASSIST TO RETURN TO THE LANE WRONG ALIGNMENT NOT ADJUSTABLE BY THE DEALER WHO DID IT 4 TIMES THE LAST ONE THE HYUNDAI REPRESENTATIVE ASK FOR NON STANDARD PARTS TO FIX THE PROBLEM WITH BIGGER SIZES IN BRAKING ON HIGH SPEED 100 KM THE CAR TURN TO THE RIGHT AND WAS STOPPED AWAY FROM THE NEXT LANE CARS BY 5 CM THIS PULLING IS ALL THE TIME AND IN CORNERS TURN THE CAR MOVES IN ZIGZAG THE POWER STEERING ASSIST STOPPED ASSISTING OVER 40 KM SPEED AND THE FORCE FROM THE MOVING WHEELS IS VERY HIGH YOU HAVE TO USE BOTH HANDS STRONGLY ALL THE WAY OF THE TRIP TO KEEP THE CAR IN TRACK BY SHIFTING THE WHEEL 3 DEGREE TO THE LIFT IF YOU ARE LUCKY AND NO STRONG BREAKS NEED IT MAY YOU WILL BE SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420721August 19, 2011
STEERING
VEHICLE PULLS RIGHT. CONSTANT CORRECTION NEEDED WHEN DRIVING. THE SLIGHTEST AMOUNT OF CROWN SLOPE MAKES IT PULL TO THE RIGHT. EVEN ON A FLAT SURFACE LIKE A PARKING LOT IT WILL DRIVE TO THE RIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420749August 19, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
FOR THE SECOND TIME, IN INTERSTATE HIGH SPEED TRAFFIC (70MPH) THE CAR WITHOUT WARNING DOWNSHIFTED. A THUNDEROUS CLUNK IS ACCOMPANIED BY THE CAR LURCHING AS IT DEACCELERATES THEN ALMOST IMMEDIATELY RESUMES SPEED. BUT INSTEAD OF THE ENGINE BEING AT 1800 RPM ITS CLOSER TO TWICE THAT. IN BOTH CASES THE DRIVER BEHIND ME THOUGHT THAT I BRAKED INTENTIONALLY AND NEARLY REAR ENDED ME. THE CAR IS THEN STUCK IN A LOWER GEAR AND IS DRIVEABLE WITH EXTREMELY POOR RESPONSE. I HAD IT TOWED ONCE AT THE DEALER'S REQUEST AND THE LAST TIME I WAS ABLE TO DRIVE IT TO A DIFFERENT NEARBY DEALER TO DEMONSTRATE THAT UNQUESTIONABLY THE CAR WAS STUCK IN ONE GEAR. IT IS AN AUTOMATIC. I'M SKEPTICAL THAT EITHER DEALER HAS ANY CLUE TO WHAT IS WRONG. I WON'T LET ANYONE IN THE FAMILY BESIDES ME DRIVE THE VEHICLE AS I'M AFRAID FOR THEIR SAFETY. IT HAS LESS THAN 7000 MILES AND IS 8 MONTHS OLD. THE FIRST EVENT WAS OVER 1000 MILES AGO AND ABOUT 5 WEEKS EARLIER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419935August 18, 2011
STEERING
SINCE I PURCHASED THIS CAR, IT HAS AN ANNOYING AND POTENTIALLY DANGEROUS PULL TO THE LEFT. SOMETIMES IT PULLS MORE THAN OTHERS BUT IT'S ALWAYS PRESENT TO SOME EXTENT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419938August 18, 2011
STEERING
BOUGHT A 2011 SONATA LIMITED WITH 17 INCH WHEELS IN JANUARY AND HAS PULLED TO THE LEFT FROM DAY ONE. PULL IS MORE NOTICEABLE AT HIGHWAY SPEEDS. HAVE TAKEN IT BACK TO DEALER 9 DIFFERENT TIMES (ALIGNMENTS,TIRE ROTATION ETC.). LAST TIME HYUNDAI ENGINEER DROVE IT AND SAID IT WAS FINE. HE DROVE IT 6 MILES OF WHICH 2 OF THOSE ARE TO AND FROM GETTING ON HIGHWAY. MADE IT SOUND LIKE IT WAS MY FAULT AND THAT I DID NOT KNOW HOW NEW CARS DRIVE. I AM TURNING IN AS A LEMON. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419976August 18, 2011
AIR BAGS, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
IN 2008 I RECEIVED A LETTER FROM HYUNDAI STATING MY CAR WAS BEING RECALLED DUE TO THE AIRBAG SENSOR. THE LETTER STATED ONLY THOSE CARS WHICH HAS THE AIRBAG LIGHT ILLUMINATED ARE AFFECTED. AT THE TIME THE AIRBAG LIGHT NEVER CAME ON. IN 2010 THE AIRBAG LIGHT CAME ON, AND I HAD THE CAR SERVICED AT A HYUNDAI DEALER, AND THE DEALERSHIP CLAIMED THE LIGHT WAS ON BECAUSE OF A "BAD BATTERY". NOW A MONTH AGO THE LIGHT CAME ON AGAIN. I AGAIN TOOK IT TO THE DEALERSHIP, AND THEY ARE CLAIMING IT IS THE OCS SENSOR IN THE FRONT PASSENGER SEAT THAT IS BAD. I INFORMED THEM OF THE RECALL, BUT THEY HAVE NO RECORD OF MY VEHICLE BEING PART OF THAT RECALL. I HAD CONTACTED HYUNDAI CORPORATE, AND THEY ADVISED ME THAT PARTICULAR CAMPAIGN WAS NO LONGER IN THEIR SYSTEM, SO THEY HAVE NO WAY OF KNOWING IF MY CAR WAS PART OF THE RECALL OR NOT. HYUNDAI REFUSES TO FIX THE PROBLEM AS MY CAR IS NOW 5K MILES OUT OF WARRANTY, AND THE DEALERSHIP HAS QUOTED ME OVER $1K TO FIX THE PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420054August 18, 2011
STEERING, SUSPENSION:FRONT
MY WIFE AND I HAVE A 2011 HYUNDAI SONATA TURBO WITH 4500 MILES THAT PULLS TO THE LEFT AT ALL SPEEDS AND IS MUCH WORSE AT HIGHWAY SPEEDS REQUIRING CONSTANT PRESSURE TO KEEP THE CAR GOING IN A STRAIGHT LINE. A RECENT TRIP OF 2500 MILES MOSTLY ON INTERSTATE 95 BECAME VERY TIRING AFTER HOURS OF CONSTANT STEERING WHEEL CORRECTION. THE CAR HAS BEEN INTO THE SELLING DEALER THREE TIMES {ALIGNMENT TWICE AND SUBFRAME ADJUSTMENT} TO CORRECT THE ISSUE BUT CAR STILL PULLS TO THE LEFT. I STRONGLY FEEL THAT THIS CONDITION IS A SAFETY CONCERN AND AM NOT COMFORTABLE WITH MY WIFE DRIVING THE CAR ON THE HIGHWAY. I AM BRINGING THE CAR INTO THE DEALER NEXT WEEK AGAIN AND AM TOLD THERE ARE MANY CARS WITH THIS SAME DEFECT AND HYUNDAI HAS ISSUED A CAMPAIGN CODE 927 TO FIX THE PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420073August 18, 2011
ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
"ESC" LIGHT ACTIVATED INTERMITTENTLY OVER PAST FOUR DAYS. SUDDENLY BRAKE SWITCH FAILED, RESULTING IN BRAKE LIGHTS FAILING COMPLETELY. UNABLE TO START THE VEHICLE (SINCE THAT REQUIRES BRAKE PEDAL TO BE PRESSED, AND BRAKE SWITCH FAILURE MEANS CAR DOESN'T KNOW PEDAL IS DEPRESSED), AND UNABLE TO SWITCH GEARS AT ALL FOR SAME REASON. THIS FAILURE HAS OCCURRED ON TWO SEPARATE HYUNDAI SONATAS I HAVE OWNED (A 2006 AND NOW A 2011) MORE THAN A DOZEN TIMES. THE MOST RECENT TIME WAS IN THIS VEHICLE, 28 DAYS AGO. THIS FAILURE IS KNOWN BY HYUNDAI, BUT STILL REQUIRES A TIME AND MONEY INVESTMENT TO FIX, I HAVE LOST HUNDREDS OF HOURS OF MY TIME TO FIX THIS PROBLEM WHICH HAS NEVER BEEN MITIGATED. I HAD TO PAY OUT OF POCKET FOR THE FIRST SEVERAL BRAKE SWITCH REPLACEMENTS, THEY HAVE SINCE BEEN COVERED BY THE DEALER. HYUNDAI SAYS THEY HAVE DEVELOPED A NEW BRAKE SWITCH WHICH WAS SUPPOSED TO LAST LONGER, BUT THE FAILURES PERSIST. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420371August 17, 2011
STEERING
VEHICLE TRACKS--POORLY PULLS TO LEFT AT HIGHWAY SPEEDS. BROUGHT BACK TO DEALER FOR FIX , ALIGNMENT PERFORMED SEVERAL TIMES. REQUIRES MUCH MORE EFFORT TO HOLD STEERING, AND CREATES FATIGUE AFTER HOURS OF DRIVING. I CONSIDER THIS A HAZZARD CONDITION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420410August 17, 2011
FUEL SYSTEM, GASOLINE
FUELING PROBLEMS. ON NEAR EMPTY FUEL TANK THE FUELING HOSE WILL AUTO SHUT OFF AFTER 1 TO 2 GALLONS. I HAVE TO REPEAT START THE FUELING AND IT AUTOMATICALLY SHUTS OFF AFTER ENTERING A GALLON OR TWO. HAVE TO GAUGE WHEN TANK IS NEAR FULL WHICH CAN CAUSE A FUEL SPILL IF OVERESTIMATING AND NOT BEING FILL IF UNDERESTIMATING. IT SEEMS TO HAPPEN AT PUMPS THAT HAVE THE NEWER NOZZLE. THIS IS THE FIRST SUMMER FOR THIS PROBLEM AND IT MAY BE CAUSED BY THE HEAT WITH THE NEWER NOZZLES..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419861August 17, 2011
WHEELS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE REPLACING A FLAT TIRE SHE NOTICED THAT THE INSIDE WALL OF THE TIRE WAS WORN. THE MECHANIC THAT INSPECTED THE VEHICLE STATED THAT THE FAILURE WAS CAUSED BY A COTTER PIN THAT WAS INSTALLED BACKWARDS. ALSO, SHE ADDED THAT SHE HAD TO REPLACE TWO BATTERIES AFTER SHE BOUGHT THE VEHICLE BECAUSE SHE CONSTANTLY NEEDED TO HAVE THE VEHICLE JUMP STARTED. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 13,850 AND THE CURRENT MILEAGE WAS 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419610August 16, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
HYUNDAI SONATA HYBRID STOPS LOSES POWER COMES TO COMPLETE STOP - WHILE DRIVING DOWN THE ROAD AT ABOUT 40 MPH CAR LOST POWER AND CAME TO COMPLETE STOP. I HAD TO COMPLETELY SHUT OFF THE CAR AND RESTART IT BEFORE IT WOULD MOVE AGAIN. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419629August 16, 2011
STEERING
2011 HYUNDAI SE 2.0T STEERING PULLS LEFT AND DOES NOT CENTER DESPITE ALIGNMENT AND TIRE ROTATIONS. DELIVERY WAS 16 MAY 2011. ABOVE ACTIONS IMPROVE PERFORMANCE BRIEFLY, BUT DO NOT CURE PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419718August 16, 2011
TIRES
WHILE PUTTING AIR IN MY TIRES THE VALVE STEM SNAPPED OFF. WHILE LOOKING CLOSER AT THE TIRE I NOTICED THAT THEIR WERE CRACKS IN THE SIDE WALLS OF BOTH FRONT TIRES. CRACKS THAT WERE UP TO 4 INCHES LONG AND RAN AS DEEP AS THE RE-ENFORCING LAYER. THE TIRES ARE KUMHO SOLUS SIZE 215/55R17. MY CAR IS A HYUNDAI SONATA, 2009, WITH 21,995 MILES ON IT. I BOUGHT IT NEW. NOW THE TIRE DEALER CAN'T GET KUMHO TO CALL THEM BACK. I TAKE CARE OF MY CAR AND TIRES AND THIS SHOULD NOT BE HAPPENING AT 21 THOUSAND MILES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419575August 15, 2011
TIRES
ON APRIL 15, 2011 I TOOK MY CAR IN TO THE DEALERSHIP FOR IT'S ANNUAL INSPECTION. I WAS TOLD THAT I NEEDED 2 NEW TIRES IN ORDER TO PASS THE INSPECTION AND THAT THE REMAINING TWO WEREN'T IN GREAT SHAPE. I DECIDED TO GO AHEAD AND PURCHASE 4 NEW TIRES AND WAS IMMEDIATELY QUOTED A PRICE. I ASSUMED THE TIRES WOULD BE THE SAME AS WHAT WAS ON THE CAR, MICHELINS. I DIDN'T ASK AND THEY DIDN'T SAY. MY MISTAKE. I RODE OUT WITH 4 MASTERCRAFT AVENGER TOURING 215/60/16V TIRES. I DIDN'T MAKE A NOT OF THE DOT NUMBER BUT THE MANUFACTURE DATE I WAS 2610. ON JUNE 1, 2011 THE FRONT LEFT TIRE BLEW OUT WHILE DRIVING ON THE INTERSTATE. THERE WAS A VERY LOUD POP AND THE TIRE WAS IMMEDIATELY FLAT. AT 60 MILES AN HOUR I AM GRATEFUL THAT I WAS ABLE TO SAFELY PULL OVER TO THE LEFT SHOULDER. EVEN SO, THAT TRAFFIC FLYING BY WHILE I WAITED FOR HELP WAS SCARY. VDOT OFFERS ROADSIDE ASSISTANCE ON THE HIGHWAYS AND I AM FOREVER GRATEFUL TO THEM FOR BEING THERE TO CHANGE MY TIRE. I TOOK THE TIRE BACK TO THE DEALERSHIP AND THEY COULDN'T DETERMINE WHAT COULD HAVE CAUSED THE BLOW OUT. THEY REPLACED THE TIRE. ON AUGUST 11, 2011 THE FRONT RIGHT TIRE BLEW OUT. BY THE GRACE OF GOD I HAD TAKEN THE DAY OFF WORK AND WASN'T TRAVELING ON THE INTERSTATE. I WAS ON A CITY STREET TRAVELING AT 35 MPH. VEHICLE MILEAGE WAS 56,858 SO THE TIRES HAD ABOUT 4133 MILES ON THEM FOR THE SECOND BLOW OUT. THE DEALERSHIP WASN'T GOING TO HELP ME THIS TIME AND I WAS LOOKING TO REPLACE ALL THE TIRES. I NO LONGER TRUST THE TIRES AND MY LIFE AND THE LIVES OF THOSE AROUND ME ARE WORTH FAR MORE THAN THE PRICE OF NEW TIRES. AUGUST 13, 2011 I PURCHASED SOME MICHELINS AT A WHOLESALE CLUB WHO OFFER WARRANTY AND MAINTENANCE. I BELIEVE THERE IS A SERIOUS DEFECT IN THE MASTERCRAFT TIRES THAT WILL EVENTUALLY COST SOMEONE THEIR LIFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419586August 15, 2011
STEERING
I BOUGHT A 2011 SONATA 2.0T 2 WEEKS AGO. I AM HAVING ISSUES WITH THE CAR PULLING TO THE LEFT AND RIGHT. THIS VEHICLE HAS 17 INCH WHEELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419462August 15, 2011
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING, THE VEHICLE WOULD PULL TO THE LEFT. THERE WAS A NHTSA CAMPAIGN ID NUMBER: 10V457000 (STEERING:GEAR BOX:SHAFT SECTOR) RECALL THAT MAY BE RELATED TO THE FAILURE. THE CONTACT WAS IN THE PROCESS OF FINDING OUT IF HIS VIN WAS A PART OF THE RECALL. THE DEALER REPLACED THE STRUT, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 0 AND THE CURRENT MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419498August 15, 2011
STEERING
LEASED 2011 HYUNDAI SONATA ON 6/21/11. ON 6/25 WITH 140 MILES ON THE ODOMETER I NOTICED A STRONG PULL TO THE LEFT AT ABOUT 35 MPH. NEEDED TO ACTIVELY CORRECT STEERING TO KEEP CAR IN A STRAIGHT TRAJECTORY. I IMMEDIATELY CHECKED TIRE PRESSURE LOOKED UNDER THE CAR FOR ANYTHING OBVIOUS BUT FOUND NOTHING. DID NOT DRIVE ON HIGH SPEED ROADWAY UNTIL MANY DAYS LATER AND FOUND THAT AT 65 MPH THE PROBLEM WAS THE SAME. AFTER JULY 4TH HOLIDAY I TELEPHONED HYUNDAI DEALERSHIP AND THEY TOLD ME TO MAKE AN APPOINTMENT, THEY SAID THEY HAD NEVER HEARD THAT BEFORE.I DID NOT GO TO THE DEALERSHIP THRU TODAY 8/15/11. I HAVE HOWEVER SEEN THE NUMEROUS SAME COMPLAINTS ABOUT THE 2011 SONATA. I WANTED TO MAKE MY OWN SELF HEARD AS TO THIS PROBLEM. IT CONTINUES TODAY AND I AM GOING TO GO TO THE DEALERSHIP BUT EXPECT THE SAME STONEWALLING I HAVE READ ABOUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419494August 15, 2011
ENGINE AND ENGINE COOLING:ENGINE
MY 2006 SONATA V6 STARTED SOUNDING LIKE A DIESEL WHEN STARTED AFTER SITTING FOR SEVERAL HOURS. THIS CLATTERING SOUND CONTINUES FOR 4-5 MILES BEFORE SUBSIDING. THIS STARTED WHEN THE CAR HAD APPROX. 25,000 MI. I HAVE HAD IT IN TWO DIFFERENT DEALERS FOR A TOTAL OF 6 TIMES. THEY CHANGED THE TIMING BELT TENSIONER A COUPLE OF TIMES, CHANGED AN AC REED VALVE, AND LAST TIME REPLACED THE VALVE LIFTERS, WHICH THEY SAID WERE BADLY WORN. NONE OF THESE EFFORTS FIXED THE PROBLEM. IT CONTINUES TO GET WORSE. I AM TAKING IT IN AGAIN THIS WEEK FOR TRY #7. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419545August 15, 2011
STEERING
PULLED LEFT IMMEDIATELY UPON DELIVERY. RETURNED TO DEALER. THEY SAID THEY SWITCHED THE TWO FRONT TIRES TO FIX THE PROBLEM. THEY SAID IT WAS DUE TO RADIAL PULL. THIS BEGS THE QUESTION "WHAT HAPPENS WHEN I REPLACE OR ROTATE TIRES?" I AM CONCERNED THAT THE ROOT CAUSE HAS NOT BEEN ADDRESSED. IT HAS NOT PULLED SINCE THEY SWITCHED THE FRONT TIRES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata