Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10427100September 25, 2011
ELECTRICAL SYSTEM
WHILE DRIVING, A WARNING ALERT SUDDENLY SOUNDED WITH A DISPLAY ADVISING "CHECK CHARGING SYSTEM." THE POWER SYSTEM IN THE CAR FAILED. THE AIR CONDITIONING CUT OFF. THE ACCELERATION SYSTEM FAILED COMPLETELY AND THE CAR CUT OFF ALL PROPULSION. I PULLED OVER AND HAD TO TURN OFF THE IGNITION. I PUSHED THE START BUTTON AGAIN AND THE CAR APPEARED TO WORK. I HAVE READ ONLINE THAT THIS IS HAPPENING TO ALL SONATA HYBRIDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427106September 25, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
I DRIVE THE HYUNDAI SONATA HYBRID. THE FIRST TIME THE PROBLEM OCCURRED AT APPROX 9800 MILES, I WAS DRIVING 60 MPH ON A HIGHWAY WHEN THE VEHICLE LOST BATTERY POWER AND AN ALARM SOUNDED, AND THEN A SIGNAL INDICATING TO "CHECK CHARGING SYSTEM." I IMMEDIATELY TOOK THE VEHICLE TO MY HYUNDAI DEALERSHIP WHERE THEY WERE AWARE OF THE ISSUE, BUT DID NOT KNOW HOW TO FIX IT AND SUGGESTED I JUST SIMPLY TURN OFF AND THEN RESTART MY CAR. IT HAPPENED TWO ADDITIONAL TIMES, ONE WHILE APPROACHING A STOP LIGHT, AND ANOTHER TIME WHILE I WAS STOPPED AT A STOP LIGHT. THE LAST TIME IT HAPPENED, I COULD NOT GET MY VEHICLE TO RESET BY RESTARTING ONCE. I HAD TO SHUT THE VEHICLE OFF, THEN ATTEMPTED SEVERAL TIMES TO RESTART. THE 4TH TIME I TRIED TO START IT, I WAS ABLE TO DO SO SUCESSFULLY. I DID NOTICE THE LAST TIME IT HAPPENED, THE ENGINE LIGHT REMAINED ON EVEN AFTER BATTERY POWER WAS RESTORED. I AM TAKING IT BACK TO THE DEALERSHIP TOMORROW AND DEMANDING A SOLUTION. THIS IS JUST TOO DANGEROUS TO LOSE POWER IN HIGH-SPEED TRAFFIC, AND THE PROBLEM SEEMS TO BE OCCURING AT ALL SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427118September 25, 2011
STEERING, SUSPENSION
AT HIGHWAY SPEEDS I NOTICED A SLIGHT DRIFT, CAR SEEMS TO BE TEETERING ON CENTER AND REQUIRE LOTS OF CORRECTIONS TO GO STRAIGHT. FEELS OK AT LOWER SPEEDS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426896September 23, 2011
AIR BAGS
THE DRIVER AIRBAG SIGN LIT UP IN DASHBOARD. TOOK IT TO THE DEALER AND THEY SAID THAT THE BUCKLE SENSORS HAD FAILED. I ASKED HOW THIS HAPPENED AND THEY SAID, "THERE IS NOTHING YOU COULD HAVE DONE TO PREVENT THIS" . IT HAPPENS AND YOU NEED TO CHANGE THE SEAT BELT BUCKLE ASSEMBLY. I SEE A LOT OF PEOPLE WITH 2006 SONATA HAVE THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426701September 22, 2011
ELECTRICAL SYSTEM
SEVERAL TIMES I HAVE HAD THE ALTERNATOR AND BATTERY FAIL SHORTLY AFTER AND DURING A RAIN FALL. WHEN IT RAINS THE ELECTRICAL SYSTEM STARTS GIVEN PROBLEMS BY TURNING LIGHTS OFF BOTH OUTSIDE AND CLUSTER PANEL LIGHTS, IT ALSO STARTS GIVING WARNING LIGHT FAILURES SUCH AS ABS, ESC AND THE HAZARD LIGHTS WILL NOT FUNCTION DURING THIS TIME OF FAILURE MAKING IT VERY DANGEROUS TO BE RUN INTO IN THE DARK OF THE NIGHT. THE DEALER IS USELESS AS ALL THEY DO IS PUT THE VIN # IN THEIR COMPUTER AND SAY THERE IS NO RECALL NOR KNOW PROBLEMS AS THESE PROBLEMS AND IT IS WORKING FINE AFTER THE ALTERNATOR IS REPLACED. THE CAR WAS BOUGHT USED AND IN LESS 10 MONTHS THE CAR HAS HAD 3 ALTERNATORS AND 2 BATTERIES AND THE PROBLEM HAS NOT BEEN RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426722September 22, 2011
ELECTRICAL SYSTEM
I AM THE OWNER OF A 2011 HYUNDAI SONATA LIMITED. WITHIN THE LAST 2 WEEKS MY CAR HAS NOT STARTED ON 4 DIFFERENT OCCASIONS. THE MESSAGE SCREEN WITHIN THE CAR SAYS "PRESS BRAKE TO START". IT WILL NOT ALLOW ME TO DEPRESS THE BRAKE PEDDLE. EVERYTHING IN THE CAR AS FAR AS LIGHTS, RADIO, AND DASHBOARD WORK FINE. I HAVE GOT STUCK AT THE LOCAL MALL, THE GROCERY STAR AND AT WORK. I WAS ABLE TO START THE CAR ONE TIME BY SLAMMING MY FOOT DOWN ON THE BRAKE REALLY HARD. (WHICH I SHOULDN'T HAVE TO) THE ELECTRICAL SYSTEM OR BRAKES DEFINITELY HAVE AN ISSUE. HUNDREDS OFF OTHER SONATA OWNERS ARE HAVING THE SAME EXACT ISSUE. NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM. I DRIVE OVER 100 MILES A DAY AND HAVE TO HAVE A RELIABLE CAR. HYUNDAI NEEDS TO CORRECT THIS ISSUE ASAP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426809September 22, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2011 HYUNDAI SONATA HYBRID STOPS LOSES POWER COMES TO COMPLETE STOP - FOR THE THIRD TIME IN TWO MONTHS WHEN I STARTED MY CAR THE SERVICE INDICATOR LIGHT CAME ON AND STAYED ON. I NOTICED THIS TIME THAT THE CAR WOULD NOT GO FASTER THAN 40 MPH AND THE ENGINE IS NOT RUNNING THE CAR APPEARS TO BE RUNNING JUST OFF THE ELECTRIC MOTOR AND THE BATTERY. THE CAR WENT FOR ABOUT 2 MILES AND THE CAR LOST POWER AND CAME TO COMPLETE STOP. I HAD TO COMPLETELY SHUT OFF THE CAR AND RESTART IT BEFORE IT WOULD MOVE AGAIN - THIS IS A RE-OCCURRING AND VERY DANGEROUS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426811September 22, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 20 MPH THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FUEL PUMP FAILED. THE FUEL PUMP WAS REPLACED, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS IN THE PROCESS OF DIAGNOSING THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 8,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426819September 22, 2011
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA SE. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE DRIFTED TOWARDS THE LEFT DESPITE THE CONTACT MAINTAINING CONTROL OF THE STEERING WHEEL. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 200 AND THE CURRENT MILEAGE WAS 2,600.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426578September 21, 2011
VISIBILITY
SEPT 11, 2011 VISIBILITY PROBLEM, DEFECTIVE GLASS IN HYUNDAI SONATA 2012 REPORTED DEFECT IN WINDSHIELD AND REAR WINDOW TO DEALER DAY AFTER PURCHASED. THE WINDSHIELD HAS DISTORTION, RIPPLES IN THE GLASS WHEN DRIVER LOOKS OVER THROUGH THE PASSENGER SIDE OF WINDSHIELD OR WHEN THE PASSENGER LOOKS AT THE ROAD AHEAD. THE DEFECT IN THE REAR WINDOW GLASS APPEARS TO HAVE WIGGLY/DISTORTED IMAGE WHEN LOOKING THROUGH THE REAR VIEW MIRROR. THIS VISUAL DISTORTION DEFECT IN THE GLASS CAUSES A DRIVER TO HAVE DISTRACTED VISIBILITY AND IS A SAFETY ISSUE. HYUNDAI IS AWARE OF THIS PROBLEM. NO INDICATION HOW SOON THIS PROBLEM WOULD BE RESOLVED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426330September 19, 2011
STEERING, SUSPENSION
VEHICLE PULLS TO THE RIGHT ALL THE TIME. DEALER INDICATES ALIGNMENT IS OK PER THEIR ALIGNMENT CALIBRATION MACHINE BUT THE MECHANIC ACKNOWLEDGES IT IS STILL PULLING TO THE RIGHT. *KB THE FRUSTRATING PART OF ALL OF THIS IS THAT THE 2011 SONATA WE TEST DROVE ALSO HAD THE PULLING TO THE RIGHT ISSUE AND THE SALESMAN JUST TOLD US IT NEEDED AN ALIGNMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426325September 19, 2011
SUSPENSION, STEERING, SEATS, WHEELS
PURCHASED CAR ON MAY 10, 2011 AT LOCAL DEALERSHIP. DIDN'T HAVE NEW CAR WINDOW STICKER IN CAR OR AT DEALERSHIP. I WAS TOLD I WASN'T LOOKING HARD ENOUGH FOR IT. DEALERSHIP GOT ME ONE IN JULY. I HAVE PICTURES OF TEST DRIVE WITH NO WINDOW STICKER. FOUND HAIL DAMAGE ON CAR AFTER THE PAPERWORK WHILE STILL AT DEALERSHIP--FINALLY FIXED IN JULY. FOUND OUT WHILE DOING PAPERWORK THE CAR HAD 1500 MILES ON IT--DIDN'T KNOW THAT UNTIL THEN--SHOULD HAVE STOPPED THEN---IN MY BOOK NOT NEW!!!! CAR PULLED TO LEFT REAL HARD ON WAY HOME FROM DEALERSHIP--REALIGNED FRONT END--STILL PULLING LEFT. DEALERSHIP SERVICE DEPT. ADMITS TO RECALL AND DOESN'T HAVE EQUIPMENT/TOOLS TO REPAIR. THE CAR HAD DEEP SCRATCHES ON FRONT PASSENGER SIDE BUMPER AT DELIVERY--FINALLY FIXED SOMEWHAT--YOU CAN STILL FEEL AND SEE THE SCRATCHES IF LOOKING FOR THEM. DRIVERS SEAT FRAYING APART AT MATERIAL AT 2900 MILES. TRIM DAMAGED BY HAIL REPAIR PERSON--STILL WAITING ON THAT REPAIR. JUST LEFT DEALER COMPLAINING TO MANAGER ABOUT EVERYTHING AND FOUND PAINT FLAKING OFF OF REAR DRIVERS WHEEL. STRONG SMELL OF BURNT CHARCOAL COMING FROM TRUNK AREA---MANAGER IN SERVICE DEPT. SAID THAT'S A NORMAL SMELL. I HAVE PURCHASED 5 NEW FROM SAME DEALERSHIP AND NONE OF THE OTHERS HAVE HAD THAT SMELL. I PURCHASED A 2011 TUCSAN THE SAME DAY--NO PROBLEMS. OWNER OF DEALERSHIP SAID THAT THEY ARE ALLOWED TO SELL NEW CARS WITHOUT "NEW CAR WINDOW STICKERS", I LOOKED IT UP--IT'S ILLEGAL. ALSO TOLD THERE WAS COMMUNICATION PROBLEMS ABOUT THE SALE OF MY CAR---NOT TELLING ME EVERYTHING--LIKE THE SCRATCHES, HAIL DAMAGE, REPLACEMENT OF PARTS. THE MANAGER TODAY SAID HE DID NOT KNOW ANYTHING ABOUT THE SONATA'S PULLING TO THE LEFT---I TOLD HIM TO GOOGLE IT. I HAVE NEVER HAD SO MANY PROBLEMS ON A NEW CAR OR EVEN A USED ONE. CURRENT MILEAGE IS 3100 MILES. JUST DID A CARFAX AND FOUND NO REPAIRS FROM DEALER? I GUESS THEY ARE BEYOND THE LAW OF REPORTING IT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426340September 19, 2011
STEERING, SUSPENSION, ELECTRONIC STABILITY CONTROL (ESC)
HAVE BEEN IN DEALERSHIP 3 TIMES FOR REPAIR ALL 3 TIMES CAR HAS BEEN OUT OF ALIGNMENT. THE CAR HAS A SHARP PULL TO THE RIGHT THAT CAN CAUSE A VERY SERIOUS ACCIDENT IF YOU DO NOT PAY ATTENTION. I WAS BY HYUNDAI DEALERSHIP THAT THEY WILL NOT WORK ON IT AND THAT THEY SAY IT IS IN COMPANY SPECS. THEY TOLD ME NOT TO TAKE MY HANDS OFF THE WHEEL WHEN I AM DRIVING. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426380September 19, 2011
ENGINE AND ENGINE COOLING:ENGINE, ELECTRICAL SYSTEM
WAS PULLING ON TO A ROAD AND THE ENGINE DID NOT ENGAGE, THE HYBRID SYSTEM",GREEN READY" LIGHT BEGAN BLINKING AND THE YELLOW SERVICE " WITH THE WRENCH " ENGINE LIGHT ALSO CAME ON. I COULD ONLY GET IT UP TO 3 TO 5 MPHS AND THE ECHO GAGE WAS UP TO RED PEGGED OUT,, WE PULLED OUT ON A COUNTY ROAD THAT HAS A SPEED LIMIT OF 45 , A VAN HAD TO STOP, BECAUSE WE PULLED OUT IN FRONT OF HIM, I HAD NO DOUBT THE VEHICLE WOULD GO, BUT IT DID NOT. WE HAD JUST DROVE UP A HILL THAT ALWAYS REQUIRES ENGINE, GRADE STEEP, STOPPED AND PULLED OUT . NEARLY CAUSING AN ACCIDENT. WE PULLED OFF ROAD AND TRIED AGAIN DRIVING IN ELECTRICAL ONLY MODE LIGHT BLINKING WE PULLED BACK OVER AND RESTARTED CAR AND EVERYTHING WAS FINE. IT'S A DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESSED, WHEN I PUSH THE PEDDLE IT SHOULD GO!!! *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10426188September 18, 2011
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
STOP LAMP SWITCH WAS REPLACED UNDER RECALL IN SEPT 09. SAME PART WENT AGAIN IN APPROX JULY 2011. CHARGED FOR DIAGNOSTICS AND REPLACEMENT OF STOP LAMP SWITCH 1429 CKR $79.95 AND 1 93810-SK000 SWITCH ASM $6.60 FOR A TOTAL OF $86.55. DEALER, MOTORWORLD OF WILKES BARRE, PA INDICATED THAT I ALREADY HAD RECALL DONE SO I WOULD HAVE TO PAY FOR THIS REPAIR. I ALSO OWN A 2011 SONATA AND HAD TO HAVE THE SAME PART REPLACED TWO MONTHS AGO (UNDER WARRANTY). SEEMS LIKE THERE IS STILL A PROBLEM WITH THIS PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425947September 18, 2011
UNKNOWN OR OTHER
THE FIRST INCIDENT OCCURRED IN A THUNDERSTORM: "CHECK CHARGING SYSTEM" WARNING LIT UP AND ALARM SOUNDED. CAR LOST POWER. HAD TO PULL OFF ON THE SIDE OF THE HIGHWAY. RESTARTED THE CAR AND IT WAS FINE. CALLED DEALERSHIP AND WAS TOLD IT WAS "WATER ON THE SERPENTINE BELT AND NOT TO WORRY ABOUT IT." SECOND INCIDENT WAS APPROX. 1 WEEK LATER WHEN THE "CHECK ENGINE" LIGHT CAME ON ALONG WITH THE "CHECK CHARGING SYSTEM" LIGHT AND ALARM AND CAR LOST POWER. I PULLED OVER ON THE SIDE OF THE HIGHWAY. TURNED CAR OFF AND RESTARTED. THIRD INCIDENT, A COUPLE OF DAYS LATER, "CHECK CHARGING SYSTEM" ALARM. SAME SCENARIO. TOOK TO DEALERSHIP. THEY CONDUCTED A SYSTEM DOWNLOAD TO ONBOARD COMPUTER. NOW IT IS A DAILY OCCURRENCE. COULDN'T GET OUT OF THE DRIVEWAY TODAY AFTER RESTARTING THE CAR 4 TIMES. WILL BE CONTACTING DEALERSHIP TOMORROW. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425898September 17, 2011
VISIBILITY
THE DRIVER SIDE VISOR STARTED FALLING DOWN BY ITSELF WHEN YOU HIT A BUMP OR JUST FOR NO REASON FALLING DOWN HITTING ME IN THE HEAD AND BLOCKING VIEW UNEXPECTANTLY. NOW IT NO LONGER STAYS UP CAN NO LONGER USE HAVE TAPED UP. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425704September 16, 2011
ENGINE AND ENGINE COOLING
WHEN DRIVING THE CAR, THERE WAS A NOISE UNDER CAR, TOOK TO MECHANIC, BOLTS LOOSE ON ENGINE MOUNTS, ALSO A BOLT WAS GONE,. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425519September 15, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:IGNITION
AT 5:15 PM ON 8/22/11, I GOT INTO MY CAR TO GO WORK AND IT WOULD NOT START. IT WAS VERY HOT AND I WAS SWEATING TRYING TO GET THE CAR STARTED. I TRIED SEVERAL TIMES BUT THE CAR WOULD NOT START. I CALLED THE DEALERSHIP AND I GOT NO ASSISTANCE. THE SCREEN ON THE DASH-BOARD READ "PRESS THE BRAKES" WHICH I DID LIKE I HAVE DONE IN THE PAST. I GAVE UP AND CONTACTED A FRIEND TO TAKE ME TO WORK. LATER, THAT NIGHT IT DID START BUT WOULD NOT START AGAIN SO I ASSUMED IT WAS THE BATTERY. I CALLED ROADSIDE SERVICE AND THEY ARRIVED 5:30 AM IN THE MORNING TO JUMP START THE CAR (NOT THE BATTERY). IT GETS BETTER, A LADY THAT LIVES IN MY AREA WAS WALKING HER DOG, WHO HAS A BLACK SONATA 2011 TOLD ME THAT HER SONATA WOULD NOT START AND SHE JUST GOT HER VEHICLE BACK. SHE TOLD ME WHAT WAS WRONG WITH MY CAR. I CALLED THE DEALERSHIP AGAIN WHILE I WAS WAITING ON A TOW TRUCK AND EXPLAINED HOW THIS COULD HAVE BEEN A BAD SITUATION IF I WAS STRANDED WITH MY MOTHER IN THE CAR WHO JUST HAD SURGERY TO REMOVE CANCER. I EXPLAINED THAT I NEEDED MY CAR REPAIRED IMMEDIATELY BECAUSE I NEEDED TO TRANSPORT MY MOTHER AND I WAS CONCERN THE CAR WOULD STOP WORKING AGAIN. THE HYUNDAI REPRESENTATIVE STATED HE WOULD HAVE IT FIXED IN 15 MINUTES AND HE ALSO INDICATED THAT THERE HAS BEEN A FEW SONATAS THAT THE "SENSOR" UNDER THE BRAKE PEDAL HAS GONE BAD. THE SALESPERSON THAT SOLD THE VEHICLE TO ME STATED THE SAME THAT THE "SENSOR" GOES BAD. EIGHT (8) MONTHS OF OWNERSHIP AND THE LADY WITH THE BLACK SONATA HAD HER CAR LESS. THE TOW TRUCK DRIVER SAID HE HAS PICKED UP A COUPLE OF SONATAS THAT WOULD NOT START. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425530September 15, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
I PLACED THE CAR IN PARK WHEN I GOT HOME FROM WORK WENT INSIDE MY HOUSE FOR A FEW MINUTES CAME OUTSIDE, WHEN I TURNED THE CAR ON AND TRIED TO TAKE IT OUT OF PARK IT WOULD NOT CHANGE GEARS. I TRIED IT FOR ALMOST 20MIN. I HAD TO TURN THE CAR OFF AND BACK ON A FEW TIMES FOR IT TO WORK. IT DOES IT ALMOST EVERYDAY. YESTERDAY 09/14/2011 I HAD TO DRIVE THE CAR AWAY FROM MY JOB DUE TO AN EMERGENCY AND IT WOULD NOT CHANGE GEARS. I TRIED AFTER 10MIN AND JUST LEFT THE CAR BEHIND AND HAD TO GET A RIDE FROM A COWORKER. IF THIS WAS A LIFE OR DEATH SITUATION I WOULD LIKELY NOT MAKE IT DUE TO THIS SAFETY ISSUE. THIS IS AN ONGOING PROBLEM. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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