Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10425605September 15, 2011
STEERING
TL* THE CONTACT OWNS A 2003 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 25 MPH THE STEERING WHEEL DETACHED FROM THE STEERING COLUMN. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO DIAGNOSED THAT THE WELDING THAT WAS HOLDING THE STEERING WHEEL TOGETHER BROKE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425651September 15, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
I AM THE OWNER OF A 2011 HYUNDAI SONATA LIMITED. WITHIN THE LAST 2 DAYS IT HAS NOT STARTED 4 TIMES. THE MESSAGE SCREEN WITHIN THE CAR SAYS "PRESS BRAKE TO START". IT WILL NOT ALLOW ME TO DEPRESS THE BRAKE PEDDLE AT ALL, TO HAVE THE ENGINE START. MANY DASH SYSTEM LIGHTS GO ON, BUT THE CAR WILL NOT START. THE ELECTRICAL SYSTEM DEFINITELY HAS AN ISSUE. I LOOKED ON THE INTERNET TO SEE IF OTHERS HAVE EXPERIENCED THE SAME PROBLEM.. I AM STILL IN SHOCK!!!! HUNDREDS FROM ALL OVER THE USA HAVE HAD THE SAME PROBLEM AND FROM WHAT I READ NOTHING HAS BEEN DONE TO CORRECT THIS PROBLEM. I DRIVE 100 MILES TO WORK AND I MUST HAVE A RELIABLE CAR. HERE IS A BEAUTIFUL LOOKING CAR SITTING IN OUR GARAGE NOT ABLE TO START!!! THIS IS REALLY A PROBLEM. PLEASE REGISTER THIS COMPLAINT AND HOPEFULLY HYUNDAI IS DOING SOMETHING TO HELP US POOR FOLKS THAT BOUGHT THESE CARS. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425365September 14, 2011
VISIBILITY
THE DRIVER SIDE AND PASSENGER SIDE SUN VISORS FAIL TO STAY IN THE UPRIGHT POSITION. THIS IS VERY DISTRACTING FOR THE DRIVER AND CAN BLOCK THE DRIVER'S VISION. AFTER INVESTIGATING SIMILAR PROBLEMS ON THE INTERNET, THE 2007 SONATA SEEMS TO HAVE A VERY HIGH FAILURE RATE ON THE SUN VISORS. THE PLASTIC PART (NOT METAL) THAT IS RESPONSIBLE FOR HOLDING THE SUN VISOR UPRIGHT IS NOT DESIGNED WELL ENOUGH TO FUNCTION AS INTENDED. PASSENGER FAILED AT 40K MILES AND THE DRIVER AT 80K MILES. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425407September 14, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE A LOCAL MECHANIC WHO DIAGNOSED THAT THE DRIVER SIDE AIR BAG WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 142,000 AND THE CURRENT MILEAGE WAS 142,692.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425159September 13, 2011
VISIBILITY
BOTH PASSENGER AND DRIVER SUN VISORS WILL NOT STAY IN THE UP POSITION, AND OBSTRUCTING THE VISION OF THE DRIVER. I HAVE CONTACTED THE LOCAL DEALER AND HYUNDAI AND HAVE BEEN ADVISED THAT THERE IS A PRODUCT RECALL ON THE 2006 HYUNDAI SONATA FOR THIS SAME PROBLEM, BUT NOT FOR THE 2007 SONATA. I CAN NOT AFFORD TO COVER THIS REPAIR AS IT IS OVER $100.00 PER VISOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425175September 13, 2011
VISIBILITY
THE SUN VISOR FAILS TO STAY IN THE UPRIGHT POSITION. THIS IS VERY DISTRACTING FOR THE DRIVER AND CAN BLOCK THE DRIVER'S VISION. AFTER INVESTIGATING SIMILAR PROBLEMS ON THE INTERNET, THE 2007 SONATA SEEMS TO HAVE A VERY HIGH FAILURE RATE ON THE SUN VISORS. THE PLASTIC PART (NOT METAL) THAT IS RESPONSIBLE FOR HOLDING THE SUN VISOR UPRIGHT IS NOT DESIGNED WELL ENOUGH TO FUNCTION AS INTENDED. BOTH OF THE SUN VISORS HAVE FAILED IN MY CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424707September 12, 2011
AIR BAGS, POWER TRAIN
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. WHILE DRIVING 3 MPH THE WHEELS LOCKED AND/OR THE TRANSMISSION LOCKED CAUSING THE VEHICLE TO STEER TO THE RIGHT AND CRASH INTO THE SIDE OF ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. THE DRIVER SIDE AND FRONT FENDER WERE DAMAGED. THERE WERE NO INJURIES. THE POLICE WAS NOTIFIED BUT NO REPORT WAS FILED. THE VEHICLE WAS UNDRIVEABLE AND WAS TOWED TO THE DEALER. THE INSURANCE COMPANY WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND WAS SENDING A REPRESENTATIVE TO THE DEALERSHIP TO INSPECT THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 30,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10425086September 12, 2011
POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHEN SHIFTING INTO DRIVE, THE INDICATOR LIGHT WOULD NOT ILLUMINATE AND HE WAS UNABLE TO ACCELERATE INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE UNKNOWN REPAIRS WERE PERFORMED ON THE VEHICLE YET THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE NOR WAS THE VEHICLE REPAIRED. THE CURRENT MILEAGE WAS 29,799 AND THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425112September 12, 2011
SEATS
THE PASSENGER SEAT IS TO LOW AND THE SHOULDER HARNESS OF THE SEAT BELT WILL LAYS ACROSS THE NECK OF ANYONE 62 INCHES OR SHORTER. THE SEAT BELT SHOULDER HARNESS WILL NOT ADJUST TO A PERSON OF 62 INCHES OR LESS FORCING THEM TO USE A CUSHION OF SOME TYPE TO POSITION THEM HIGHER IN THE SEAT FOR THE HARNESS TO BE EFFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424633September 11, 2011
STEERING
THE POWER STEERING LINE ON THE UNDER SIDE OF THE CAR THAT RUNS BY THE FRAME OF THE CAR ROTTED AWAY AND CAUSED A POWER STEERING FAILURE. ABOUT ONE MONTH AFTER HAVING THIS REPAIRED I RECEIVED A RECALL LETTER THAT THE FRAME NEEDED TO BE INSPECTED DUE TO CORROSION. I ASKED ABOUT THE POWER STEERING LINE BEING PART OF THIS AND WAS TOLD NO. THIS POWER STEERING LINE RUNS RIGHT ALONG THE SIDE OF THE PART OF THE FRAME THAT WAS INSPECTED AND SPRAYED FOR THE RECALL, HOW CAN THIS POWER STEERING LINE NOT BE COVERED BY THE RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424584September 10, 2011
ENGINE AND ENGINE COOLING, ELECTRONIC STABILITY CONTROL (ESC), FUEL SYSTEM, GASOLINE
LOSS OF POWER, CAR SHUTS DOWN, 'CHECK CHARGING SYSTEM' ALARM/CHIME WITH ALARM SYMBOLS ON DASH DISPLAY FOR BATTERY, CHECK ENGINE AND WRENCH ICONS. HAVE TO PULL OFF THE HIGHWAY SOMEHOW (IN MIDST OF HEAVY TRAFFIC) TO SHUT CAR COMPLETELY OFF AND RESTART. ON THIRD INCIDENT (ONE DAY AFTER SECOND), CAR WOULD NOT RESTART FOR 10 MINUTES AND CHECK ENGINE ICON REMAINED LIT. EVERY INCIDENT HAS BEEN WHILE TRAVELING AT HIGH RATE OF SPEED IN COMMUTER HIGHWAY TRAFFIC. VERY FRIGHTENING AND DANGEROUS EXPERIENCE FOR DRIVER AND SAFETY HAZARD TO OTHERS WHEN IT OCCURS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424471September 9, 2011
STEERING
ALTHOUGH MY 2011 SONATA LIMITED, IS IN EFFECT AN EXCELLENT VEHICLE, IT IS CAUSING ME A GREAT DEAL DISCOMFORT. IT IS BEING LET DOWN WITH THE WORST STEERING TRACKING I HAVE EVER EXPERIENCED. THE CAR CONSTANTLY NEEDS TO BE EASED BACK AND FORTH TO MAKE IT STAY STRAIGHT. OVER A LONG RIDE THIS IS VERY FATIGUING, THE SLIGHTEST LAPSE IN STEERING CONTROL TO MADE AN IN CAR ADJUSTMENT OF THE RADIO FOR EXAMPLE, OR TO ADJUST THE REAR VIEW MIRROR, CAN SEND YOU TOWARDS THE GUARDRAIL. I AM CONSTANTLY HAVING TO MAKE MINOR STEERING CORRECTIONS WHEN DRIVING STRAIGHT, I HAVE NEVER FELT SO INSECURE IN CHARGE OF A VEHICLE IN MY LIFE. FOR ALL THE GREAT SAFETY MEASURES BUILT INTO THIS CAR, FOR A FUNDAMENTAL SUCH AS THE STEERING, WELL. YOU KIND OF EXPECT IT TO WORK. AS LONG AS THERE IS TENSION ON THE STEERING WHEEL, LIKE IN A CURVE OR A TURN, THE STEERING RESPONDS FAST AND ACCURATE. THE SECOND YOU ARE ON THE STRAIGHT ROAD, THE STEERING WANDERS. I REALLY FEEL UNSAFE, THE PLEASURE I SHOULD BE HAVING WITH THIS CAR HAS BEEN REPLACED WITH TRYING TO STAY STRAIGHT IN MY LANE. MY WORK INVOLVES ME FLYING ALL OVER THE COUNTRY SO I DRIVE COUNTLESS RENTAL CARS, NONE HAVE ANYWHERE NEAR THE BAD STEERING TRACKING I'M EXPERIENCING. I WOULD LIKE TO TAKE IT BACK, BUT THE DEALERSHIP DOESN'T THINK THERE IS A PROBLEM, THEIR STATIC TESTS SHOW THE ALIGNMENT SPOT ON, AND I WAS RECOMMENDED TO DRIVE IT FOR A FEW THOUSAND MILES AND I'LL GET USED TO IT. AND THE DEALER'S TECHNICIAN INFORMED ME THAT THE SONATA ALWAYS FOLLOWS THE CREST OF THE ROAD. THIS IS NOT ACCEPTABLE. I WAS SO CONCERNED I WENT TO SAFERCAR.GOV TO SEE IF ANYONE ELSE WAS HAVING THIS PROBLEM, AND FOUND LITERALLY DOZENS OF PEOPLE WITH THIS SAME COMPLAINT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424512September 9, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE VEHICLE STALLED. THE VEHICLE WOULD NOT RESTART AND WAS TOWED HOME. AN INDEPENDENT MECHANIC EXAMINED THE VEHICLE AND STATED THAT THE FUEL PUMP WAS BURNED, CAUSING THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10424296September 8, 2011
SEATS
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE THE VEHICLE WAS PARKED THE CONTACT NOTICED THE PASSENGER SEAT WAS POSITIONED EXTREMELY LOW ADDING THE RISK OF INJURY TO THE PASSENGER IF A CRASH OCCURRED AND THE AIR BAG WOULD DEPLOY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT WAS THE DESIGN OF THE SEAT AND THEY WERE UNABLE TO MAKE CHANGES TO THE DESIGN . THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 492.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424306September 8, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
UPON PULLING OUT FROM A STOP SIGN THE ENGINE STALLED, AFTER COASTING TO A STOP AND PLACING IN PARK I TRIED TO RESTART ENGINE. ALL LIGHTS WENT OFF AND MOTOR DID NOT TURN. ATTEMPTED AGAIN, SAME THING THEN PASSENGER COMPARTMENT FILLED WITH SMOKE. FIRE DEPT ARRIVED AND DETERMINED SOMEWHERE IN DASH A COMPONENT HAD FRIED.THEY THEN DISCONNECTED BATTERY. VEHICLE WAS TOWED TO DEALER, PER DEALER ENGINE LOCKED UP AND THEY HAVE TO DISASSEMBLE DASH TO DETERMINE WHAT HAD FRIED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10424048September 7, 2011
VISIBILITY
THE PASSENGER SIDE SUN VISOR'S CONTROL ARM CRACKED AND NO LONGER STAYS LOCKED IN ANY POSITION. IT FLOPS DOWN AND HANGS LOOSELY. WE NEED TO USE A SAFETY PIN TO LOCK IT UP OUT OF THE DRIVER'S LINE OF SIGHT. AT AROUND 40,000 MILES, THE DRIVER SIDE VISOR ALSO FAILED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424051September 7, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE PUSH TO START BUTTON SWITCH FAILED. WHEN DEPRESSING THE BRAKES AND TRYING TO PLACE THE VEHICLE INTO GEAR, THE VEHICLE WOULD NOT MOVE. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED HIM THAT THE BRAKE SWITCH FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED FOR THE BRAKE SWITCH. THE FAILURE MILEAGE WAS APPROXIMATELY 24,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424057September 7, 2011
ENGINE AND ENGINE COOLING, POWER TRAIN, ELECTRICAL SYSTEM
WHEN PULLING OUT OF A PARKING LOT FROM A STOP THE SERVICE LIGHT CAME ON AND THE CAR'S READY LIGHT STARTED FLASHING. THE CAR LOST ALMOST ALL POWER WHILE I WAS IN THE CENTER OF THE ROAD. OTHER CARS WERE ABLE TO AVOID ME, BUT THEY COULD HAVE EASILY RAN INTO ME. SHUTTING THE CAR OFF AND RESTARTING IT RESTORED NORMAL OPERATIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424059September 7, 2011
VISIBILITY, EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS 2011 HYUNDAI SONATA. THE CONTACT NOTICED THAT THE HEADLIGHTS PRODUCED A SHADOW ON THE WINDSHIELD MAKING IT EXTREMELY DIFFICULT TO SEE CLEARLY WHEN DRIVING AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIANS STATED THE HEADLIGHTS MET SAFETY STANDARDS. THE TECHNICIAN ADVISED THE CONTACT TO UPGRADE THE HEADLIGHTS AT HER EXPENSE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,500. UPDATED 09/21/11 *BF UPDATED 09/28/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10424072September 7, 2011
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING A NIGHT, THE HEADLIGHTS WERE DIM AND SHE WAS UNABLE TO SEE THE ROAD CLEARLY. THE DEALER ADVISED THE CONTACT THAT THE VEHICLE WAS OPERATING AS DESIGNED AND OFFERED TO INSTALL NEW LIGHTING AT HER EXPENSE. THE MANUFACTURER AGREED WITH THE DEALER. NO REPAIRS WERE PERFORMED. THE CURRENT MILEAGE WAS 1,000. THE APPROXIMATE FAILURE MILEAGE WAS 60. IT WAS NOTICED THE FIRST TIME CAR WAS DRIVEN AT NIGHT. HEAD LIGHTS DO NOT ILLUMINATE ENTIRE ROAD EXCEPT WHEN IN HIGH POSITION. DIFFICULT TO SEE ROAD. UPDATED 10/05/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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