Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10428854October 5, 2011
STRUCTURE:BODY, STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE HEADLINER IN THE VEHICLE WAS LEAKING WATER. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, WHILE DRIVING AT VARIOUS SPEEDS THE STEERING WHEEL WOULD PULL TO THE LEFT VERY HARD. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY ADVISED HIM THAT THEY WERE UNABLE TO DIAGNOSE THE FAILUER AFTER TEST DRIVING THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 7,000. THE VIN WAS UNAVAILABLE. THE ROOF SEAM IS LEAKING WHICH HAS STAINED THE HEADLINER. ALSO HAVING PROBLEMS WITH THE STEERING, GEARSHIFT, AND SUBWOOFERS. UPDATED 11/09/2011 *LN *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428859October 5, 2011
AIR BAGS
WE OWN A 2006 HYUNDAI SONATA THAT HAS AN AIR BAG WARNING LIGHT ON. OUR DEALER HAS TRIED 3 TIMES UNSUCCESSFULLY TO FIX IT. A MONTH OR TWO AGO OUR ABS AND AIR BAG LIGHTS CAME ON. WE PAID TO HAVE IT FIXED AND A WEEK OR SO LATER THE AIR BAG LIGHT CAME ON AND WENT BACK OFF A FEW TIMES OVER THE NEXT WEEK. IT THEN STAYED ON SO WE TOOK IT BACK TO THE DEALER. WE WERE TOLD IT WAS THE FRONT PASSENGER SEAT BELT CONNECTOR THAT NEEDED REPLACED AGAIN. THEY REPLACED IT AGAIN FREE OF CHARGE AND ABOUT A WEEK LATER IT CAME BACK ON AGAIN. A FEW WEEKS WENT BY AND THE LIGHT REMAINED ON. WE TOOK IT BACK TO THE DEALER AND THEY SAID THE PART WAS DEFECTIVE SO THEY WOULD REPLACE IT AGAIN FREE OF CHARGE. LESS THAN A WEEK WENT BY AND THE LIGHT AGAIN CAME ON. WE HAD IT BACK IN TO THE DEALER TODAY, THE FOURTH TIME FOR THE SAME PROBLEM AND NOW THEY SAY IT IS THE SAME PART BUT THIS TIME ITS THE DRIVERS SIDE INSTEAD OF THE PASSENGER SIDE. WE BELIEVE THE ROOT OF THE PROBLEM IS AND ALWAYS HAS BEEN IN ADJUSTING THE POSITION OF THE DRIVER'S SEAT. THINKING BACK, EVERY TIME THE LIGHT HAS COME BACK ON IT HAS BEEN ON MY LUNCH HOUR WHEN I DECIDED TO EAT LUNCH IN THE CAR AND I MOVED MY SEAT BACK ALL THE WAY. I HAVE READ NUMEROUS COMPLAINTS ONLINE ABOUT THE SAME ISSUE AND CASES WHERE AIRBAGS DID NOT DEPLOY IN A CRASH. HYUNDAI NEEDS TO TAKE RESPONSIBILITY AND FIX THIS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428444October 4, 2011
SERVICE BRAKES, HYDRAULIC
I HAVE A 2009 HYUNDAI SONATA THAT STARTED MAKING NOISES WHEN BRAKING AT ABOUT 18000 MILES. THE FIRST TIME I WAS TOLD IT WAS THE ROTORS AND I PAID TO HAVE THOSE TURNED(?). THE NOISE WENT AWAY FOR A COUPLE OF WEEKS. THE NEXT TIME I WAS TOLD IT WAS DEBRIS ON THE BRAKE PADS.(REALLY?) THE NOISE AGAIN WENT AWAY FOR A WEEK OR TWO. NEXT I WAS TOLD THE CALIPERS NEEDED TO BE ADJUSTED. AGAIN, A COUPLE OF WEEKS TILL I HEARD THE NOISE AGAIN. THE NEXT REPAIR WAS NEW FRONT PADS THAT MY DEALERSHIP GOT APPROVED FROM HYUNDAI WARRANTY. AGAIN NO NOISE FOR A COUPLE OF WEEKS. NOW, AT 36000 MILES I NEED REAR BRAKES.IN BETWEEN THE TIMES MY CAR WAS REPAIRED, I ALSO TOOK IT TO THE DEALERSHIP AT LEAST 6 TIMES WHEN THEY EITHER COULD NOT HEAR A NOISE OR COULD NOT FIND THE NOISE. I LIVE IN FLORIDA, NO SALT ON THE ROADS. MOST OF MY MILES ARE HIGHWAY MILES. I HAVE NEVER HAD A CAR NEED REAR BRAKES BEFORE 100,000 MILES, EVEN IN CONNECTICUT. I HAVE LOOKED UP HYUNDAI BRAKE PROBLEMS ONLINE AND FOUND NUMEROUS COMPLAINTS ABOUT THE BRAKES. THIS SHOULD BE MADE A SAFETY ISSUE, NOT A MAINTENANCE ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428664October 4, 2011
STEERING
TOOK CAR TO DEALERSHIP FOR FRONT END NOISE AND "POPPING" DURING TURNS. DEALER STATES THE STEERING RACK IS FAULTY AND NEEDS REPLACED. STEERING RACK IS ON ORDER AS OF 09/30/2011 AND WON'T BE IN UNTIL 10/05/2011. KEITH HAWTHORNE HYUNDAI SERVICE DEPT. CLAIMS VEHICLE IS STILL SAFE TO DRIVE UNTIL PART COMES IN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428712October 4, 2011
SUSPENSION
BROKEN LEFT UPPER CONTROL ARM NOT COVERED UNDER 100,000 MILE WARRANTY, WHICH COULD HAVE ADVERSELY CAUSED A LOSS OF CONTROL OF VEHICLE, PER MECHANIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428723October 4, 2011
VISIBILITY
ABOUT A YEAR AGO THE SUN VISOR ON THE PASSENGER SIDE WOULD NOT STAY IN THE UP POSITION. I CHECKED FOR ANY RECALLS, BUT THERE WERE NONE. NOW THE DRIVER SIDE SUN VISOR NO LONGER WILL STAY IN THE UP POSITION. I HAVE RESEARCHED AND DISCOVERED THAT THERE ARE MANY COMPLAINTS ONLINE ABOUT THIS PROBLEM OCCURRING WITH MANY OTHER 2007 SONATAS. I THINK MOST PEOPLE ARE NOT AWARE THAT THEY CAN FILE A COMPLAINT ONLINE HERE ABOUT THIS PROBLEM. VISIBILITY IS A CONSTANT PROBLEM AS THE VISOR WILL NOT STAY UP AND MAKES DRIVING DIFFICULT. HYUNDAI HAS NOT RESPONDED FAVORABLY TO MY INQUIRIES. HOW MANY COMPLAINTS DOES IT TAKE BEFORE THIS TYPE OF PROBLEM IS RESOLVED BY HYUNDAI/ THANK YOU FOR YOUR TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428731October 4, 2011
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ON THE WAY TO WORK THIS MORNING, MY SONATA HYBRID STARTED BEEPING AND "CHECK CHARGING SYSTEM" APPEARED ON THE DASHBOARD. MY CAR SUDDENLY STARTED LOSING ENGINE POWER TO THE POINT WHERE MY CAR WOULD NOT MOVE AFTER THE STOP LIGHT TURNED GREEN, LEAVING ME STUCK IN THE MIDDLE OF A HUGE INTERSECTION WITH PEOPLE ALMOST HITTING ME. AFTER RESTARTING MY CAR, IT FINALLY STARTED TO MOVE, BUT REPEATED THE SAME INSTANCE AT THE NEXT STOP LIGHT. THIS IS A SERIOUS SAFETY ISSUE. I HAD TO HAVE MY CAR TOWED TO THE DEALERSHIP BECAUSE I WAS NOT GOING TO RISK MY SAFETY AND LIFE. PEOPLE NEED TO BE AWARE OF THIS ISSUE BECAUSE IF OTHER VEHICLES ARE EXPERIENCING THE SAME PROBLEM, SOMEONE COULD GET INTO A SERIOUS CAR WRECK WHICH COULD BE POTENTIALLY FATAL, IF HAPPENED ON A FREEWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428355October 3, 2011
ENGINE AND ENGINE COOLING
POWER TO THE ENGINE COMPLETELY CUT OUT WHILE DRIVING. ALL WARNING LIGHTS ILLUMINATED AND A LARGE WARNING MESSAGE APPEARED: CHECK CHARGING SYSTEM. I COASTED TO THE HIGHWAY SHOULDER. THE ELECTRICAL SYSTEM WAS PROVIDING POWER TO THE ACCESSORIES ONLY (RADIO, AIR) BUT IT WAS STUCK IN THIS MODE. WOULD NOT TURN OFF UNTIL I DEPRESSED THE START/STOP BUTTON FOR APPROX 5 SECONDS. EVENTUALLY THE CAR POWERED ON AGAIN. THIS HAPPENED TWICE IN THE LAST 48 HOURS. THE CAR IS CURRENTLY AT THE DEALER. READING THROUGH NHTSA REPORTS, IT APPEARS THIS HAS HAPPENED TO OTHER SONATA HYBRID CUSTOMERS. IT SEEMS THERE IS A VERY DANGEROUS PROBLEM THAT CAUSES THE ENGINE TO TURN OFF WHILE DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428392October 3, 2011
AIR BAGS, SEAT BELTS
I HAVE A 2006 HYUNDAI SONATA THAT HAD MY AIRBAG AND RIGHT SEAT BELT LIGHT COME ON AT THE EXACT TIME. RESEARCHING THIS ONLINE I SEE I AM NOT THE FIRST PERSON TO MENTION THIS DEFECT WITH THE 2006 SONATA AND FEEL THIS PROBLEM SHOULD BE ADDRESSED. THIS IS A MAJOR ISSUE LEAVING THE DRIVER WITH NO AIRBAGS IN THE CASE OF AN ACCIDENT. THE COST TO GET THIS FIXED IS AROUND $400.00 AND I AM TOLD BY THE DEALERSHIPS THEY KNOW IT IS AN ISSUE WITH THIS MODEL AND THAT MANY CUSTOMERS HAVE FILED COMPLAINTS REGARDING IT. IT'S A DEFECT HAVING TO DO WITH THE PASSENGER SEAT/SEAT BELT. THIS CAN RESULT IN SOMEONE'S DEATH IF NOT ADDRESSED AND NEEDS TO NOT BE IGNORED, BUT CORRECTED BEFORE IT DOES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428247October 3, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING
HYUNDAI SONATA HYBRID. FIRST PROBLEM OCCURRED AT APPROXIMATELY 6400 MILES. I WAS DRIVING BETWEEN 60-65 MPH ON THE FREEWAY. VEHICLE LOST POWER AND ALARM SOUNDED. "CHECK CHARGIN SYSTEM" LIGHT ILLUMINATED AND THE CAR LOST ALL POWER TO DRIVE, GAS ENGINE AND HYBRID ENGINE SHUT-OFF IN MIDDLE OF FREEWAY. WAS ABLE TO MAKE IT OFF FREEWAY. LET CAR COME TO REST AND RESTARTED CAR. EVERYTHING SEEMED NORMAL, DROVE IN PARKING LOT AND WAS CLOSE TO HOME. TAKING TO DEALERSHIP WHO HAS NOT HEARD OF ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10428027September 30, 2011
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. WHILE ADDING FUEL TO THE VEHICLE THE CONTACT NOTICED THERE WAS A SMALL VALVE ON THE OUTSIDE OF THE FUEL TUBE THAT FRACTURED AND POSSIBLY HAD FALLEN INTO THE FUEL TANK. THE CONTACT SMELLED A STRONG FUEL ODOR EMITTING IN THE INTERIOR OF THE VEHICLE AFTER IT WAS STARTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER THE WARRANTY; THEREFORE, HE WOULD BE RESPONSIBLE FOR THE DIAGNOSTIC COST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 47,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427947September 29, 2011
SERVICE BRAKES, HYDRAULIC
TL* THE CONTACT OWNS A 2008 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS BEING INSPECTED BY AN AUTHORIZED DEALER AND THE DEALER STATED THAT THE REAR BRAKES WERE CORRODED. THE VEHICLE WAS REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 22,000. UPDATED 12/12/11*LJ THE CONSUMER BELIEVED SUBSTANDARD MATERIAL WERE USED IN THE INITIAL PRODUCTION OR DESIGN OF THE BRAKES. UPDATED 06/22/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427813September 28, 2011
AIR BAGS, VISIBILITY
I OWN A 2006 HYUNDAI SONATA (82K MILEAGE). THE DRIVER SIDE SEAT BELT WARNING LIGHT CAME ON AND NOW STAYS ON CONSTANTLY. BASED ON A WEB SEARCH THIS ISSUE APPEARS TO BE A COMMON PROBLEM WITH THIS MODEL AND ONE THAT IS A MAJOR SAFETY HAZARD. [THE REASON FOR THE VISIBILITY COMPLAINT, THIS VEHICLE ALSO HAD BOTH DRIVER SIDE AND PASSENGER SIDE SUNVISOR FAIL (ANOTHER SAFETY ISSUE FOR ANOTHER TIME)] I TOOK THE CAR TO A HYUNDAI DEALER WHO DID NOT CONSIDER THE PROBLEM WITHIN WARRANTY. THE DEALER DID NOTE THAT THE COST TO REPAIR COULD BE AS MUCH AS $1500.00 SINCE THE ENTIRE SEAT AND SAFETY BELT SYSTEM MAY REQUIRE REPLACEMENT. FOLLOW UP CALLS TO HYUNDAI FOUND THAT, THOUGH THERE ARE HUNDREDS AND POSSIBLY THOUSANDS OF SIMILAR COMPLAINTS, THEY HAVE ELECTED NOT TO ISSUE A RECALL RELATED TO THE PROBLEM AS THEY DID FOR THE PASSENGER SIDE. THIS IS A VERY POPULAR CAR MODEL WITH A MAJOR SAFETY ISSUE THAT NEEDS INVESTIGATION. I STRONGLY SUSPECT YOUR INVESTIGATION WILL ARRIVE AT THE SAME CONCLUSION AND WITH YOUR HELP MAYBE HYUNDAI WILL ISSUE A RECALL BEFORE SOMEONE IS FATALLY INJURED. HERE IS A WEB LINK WITH NUMEROUS SIMILAR COMPLAINTS: HTTP://WWW.ABOUTAUTOMOBILE.COM/COMPLAINT/2006/HYUNDAI/SONATA/FRONTAL+AIRBAG THANK YOU IN ADVANCE FOR YOUR HELP! *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427816September 28, 2011
VISIBILITY
VISOR BROKE WHEN I TRIED TO PUT IT UP AND NOW WILL NOT STAY UP. IT JUST HANGS IN MY LINE OF VISION AND IS CAUSING A SERIOUS VISIBILITY PROBLEM. I CHECKED ON LINE AND SAW STORY AFTER STORY OF PEOPLE HAVING THE SAME PROBLEM. IT IS DEFINATELY A DEFECTIVE PART THAT IS A HAZARD AND I BELIEVE THERE SHOULD BE A RECALL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427654September 27, 2011
STEERING
VEHICLE HAS PULLED TO THE LEFT SINCE NEW. AT APPROX. 7000 MILES THE LEFT HAND PULL CHANGED TO PULLING TO THE RIGHT AND LEFT AND WOULD REQUIRE A STEERING CORRECTION EVERY 4 SEC WHEN TRAVELING AT 70MPH ON A STRAIGHT HIGHWAY. THAT'S 900 CORRECTIONS PER HOUR FOR A LONGER TRIP. TALK ABOUT WORK! TALKED TO THE SERVICE TECH AT THE DEALERSHIP WHERE I PURCHASED CAR SEVERAL TIMES AND HE SAID THAT HYUNDAI REALLY DIDN'T HAVE A FIX FOR THE SONATA AT THIS TIME--8 MONTHS LATER. NOW HAVE 10,000 MILES ON CAR AND ROTATED TIRES AND NOW IT'S BACK TO THE LEFT PULL. TALK ABOUT AN UNSAFE CAR. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427184September 26, 2011
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 65 MPH THE CONTACT HEARD A CRACKING SOUND WHILE TURNING THE STEERING WHEEL. THE STEERING WHEEL WOULD PULL TO THE LEFT MAKING IT DIFFICULT TO MANEUVER THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DUPLICATE OR DIAGNOSE THE FAILURE. THE TECHNICIAN PERFORMED A TIRE ROTATION, A FRONT AND REAR END ALIGNMENT, APPLIED A LUBRICANT TO THE STEERING AND SUSPENSION, AND TIGHTENED THE FRAME BOLTS BUT THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 4,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427206September 26, 2011
AIR BAGS
TL* THE CONTACT OWNS A 2001 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER: 02V105000 (AIR BAGS: SIDE/WINDOW) AND NHTSA CAMPAIGN ID NUMBER: 01V347000 (AIR BAGS) BUT THE REPAIRS DID NOT CORRECT THE FAILURE AND THE AIR BAG LIGHT REMAINED ILLUMINATED. THE MANUFACTURER WAS CONTACTED BUT DENIED ASSISTANCE WITH ANY FURTHER REPAIRS. THE VEHICLE WAS NOT REPAIRED FOR THE ISSUE. THE FAILURE MILEAGE WAS 10,000 AND THE CURRENT MILEAGE WAS 13,981.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427496September 26, 2011
ELECTRICAL SYSTEM, EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
VEHICLE NAVIGATION SYSTEM FAILED. ON LINE THERE ARE HUNDREDS OF PEOPLE COMPLAINING FOR THE SAME THING. THIS NEEDS TO HAVE A RECALL. UPDATED 10/31/11 *BF UPDATED 11/08/11 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427519September 26, 2011
VISIBILITY
MY 2007 SONATA DRIVER'S SUNVISOR LOCKED UP AT AROUND 58000 MILES AND WHEN I ATTEMPTED TO LOWER IT THE INTERNAL COMPONENTS OF THE SUNVISOR BROKE LOOSE CAUSING THE SUNVISOR TO DROP DOWN IN MY LINE OF SIGHT WHILE DRIVING. IF RAISED OUT OF MY LINE OF VISION IT WOULD DROP UNEXPECTEDLY, BLOCKING MY LINE OF SIGHT LEAVING ME IN DANGER OF HITTING ANOTHER CAR OR PERSON. I TOOK MY CAR TO THE HYUNDAI DEALER AND THEY REPLACED THE SUNVISOR AT NO COST TO ME. APPROXIMATELY 4 MONTHS LATER THE PASSENGER SIDE SUNVISOR DID THE SAME THING. ONCE AGAIN I RETURNED TO THE HYUNDAI DEALER AND THEY REPLACED THE PASSENGER SIDE SUNVISOR AT NO COST TO ME. AT 90000 MILES THE DRIVER SIDE SUNVISOR ONCE AGAIN LOCKED UP WITH THE SAME RESULTING MALFUNCTION OCCURRING. THIS TIME THE HYUNDAI DEALER SAID MY CAR WAS OUT OF WARRANTY AND IT WOULD COST ME $160.00 TO HAVE IT REPLACED. THIS IS A TERRIBLE SAFETY HAZARD TO HAVE THE SUNVISOR DROP DOWN WITH OUT WARNING BLOCKING YOUR LINE OF SIGHT WHILE DRIVING IN HEAVY TRAFFIC. A RECALL SHOULD BE DONE SINCE WHILE SURFING THE WEB I DISCOVERED MANY PEOPLE HAVE ENCOUNTERED THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10427090September 25, 2011
TIRES, TIRES:TREAD/BELT
I HAVE KUMHO TIRES ON A 2011 HYUNDAI SONATA. I CURRENTLY HAVE 25000 MILES ON IT. I HAVE COMPLIED WITH TIRE AND BALANCING MAINTENANCE. THE TIRE NOISE IS SO LOUD IT IS VERY DISTRACTING. I CANNOT CONCENTRATE ON ANYTHING BUT THE NOISE. THE NOISE IS SO LOUD IT IS IMPOSSIBLE TO FULLY FOCUS ON THE ROAD BECAUSE ALL I DO IS FIDGET BECAUSE OF THE ANNOYANCE AND LISTEN TO THIS NOISE. THE NOISE IS ABSOLUTELY DRIVES ME NUTS! IT IS HARD TO CONCENTRATE ON DRIVING WITH THE INSANE TIRE NOISE ALL AROUND ME. AFTER READING SEVERAL SIMILAR COMPLAINTS, I HAVE DECIDED TO SUBMIT MY OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Sonata