Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10522857July 2, 2013
STRUCTURE:BODY:DOOR
I HAVE HAD TWO OTHER DOOR HANDLES SERVICED PRIOR TO THIS ONE. THE DRIVERS DOOR IS THE ONE BROKEN THIS TIME. THE OTHER TWO WERE THE BACK DOOR HANDLES. THIS HAS ALL BEEN WITHIN THE LAST YEAR AND A HALF. THIS IS RIDICULOUS. I COULD HAVE UNDERSTOOD ONE. BUT THREE! THE DEALERSHIP HERE IN ST AUGUSTINE, FLORIDA TOLD ME THAT SINCE IT WAS OUT OF WARRANTY, NO RECALLS AND IT HAD BEEN A RENTAL CAR THROUGH THE ENTERPRISE CORP. ALSO, I HAD NOT BROUGHT THE VEHICLE IN TO BE SERVICED AT A HYUNDAI DEALERSHIP... THAT I WAS GOING TO BE RESPONSIBLE. I HAVE READ THE OTHER COMPLAINTS. THIS NEEDS TO BE ADDRESSED. I HAD A CAR FAX REPORT DONE AT THE TIME I PURCHASED THE VEHICLE USED. WE ONLY SAW A FEW MINOR SERVICES. THERE WAS NOTHING ON THE CAR FAX REPORT TO INDICATE A RENTAL CAR OR ABUSIVE ACTIONS OF THOSE LEASING OR RENTING THE VEHICLE. HE SAYS PEOPLE CAN BE ROUGH ON DOOR HANDLES. I SAID I HAVE OWNED SEVERAL USED CARS AND TRUCKS. I HAVE NEVER HAD THE DOOR HANDLES COME OFF EVEN AFTER 12-14 YEARS OF DRIVING THEM. I THINK THEY SHOULD FIX THERE VEHICLES DUE TO THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522860July 2, 2013
ENGINE
I WAS DRIVING MY CAR AND, ACCORDING TO MY MECHANIC, THE CRANK ROD CAME LOOSE. I BOUGHT THIS VEHICLE USED SO THE HYUNDAI 100,000 MILE WARRANTY WILL NOT COVER IT. I HAVE DONE ROUTINE OIL CHANGES AND UP TO THIS POINT HAD NO REAL PROBLEM WITH THE VEHICLE. IT IS DISAPPOINTING TO SAY THE LEAST AS I HAVE HAD THIS VEHICLE FOR ABOUT FOUR YEARS AND PURCHASED IT BASED ON THE IDEA THAT HYUNDAI'S ARE SUPPOSED TO BE RELIABLE VEHICLES. I HAD HOPED THAT HYUNDAI WOULD HAVE DONE SOMETHING TO HELP REMEDY THE SITUATION BUT AT THIS POINT THEY HAVE NOT, WHICH IS ALSO DISAPPOINTING. IN THE FUTURE I WILL NOT BE PURCHASING A HYUNDAI. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522904July 2, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
ESC LIGHT CONSTANTLY ON NO BRAKES LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522637July 1, 2013
STEERING
MY FIRST TIME AT HIGHWAY SPEEDS NOTICED THE VEHICLE WAS DIFFICULT TO KEEP IN A STRAIGHT LINE. I HAD TO CONTINUALLY CORRECT THE STEERING LEFT AND RIGHT TO EFFECTIVELY ADJUST THE TRACK AS VEHICLE TENDED TO "WANDER" ON ITS OWN. I DON'T NOTICE THIS ISSUE AT LOWER AROUND TOWN SPEEDS, BUT IT IS CLEARLY PRESENT AT HIGHWAY SPEEDS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522476June 30, 2013
STEERING
CAR PULLS TO THE LEFT AND RIGHT AND CAN'T KEEP STRAIGHT ON THE HIGHWAY. FEELS DANGEROUS AND UNSAFE! REQUIRING CONSTANT CORRECTIONS OF THE STEERING MAKES DRIVING ON THE HIGHWAY STRESSFUL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522489June 30, 2013
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES
MY ELECTRONIC STABILITY CONTROL (ESC) AND ABS LIGHTS COME ON WHILE BRAKING EVEN AFTER RECALL WAS CORRECTED FOR THE STOP LAMP SWITCH. BRAKE LIGHTS DO NOT ILLUMINATE CONSISTENTLY EITHER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522412June 29, 2013
SERVICE BRAKES
WE RENTED A 2013 HYUNDAI SONATA FROM HERTZ ON 8 JUNE 2013. IMMEDIATELY WE NOTED THE BRAKES FELT SPONGY AND TOOK A LONG TIME TO ENGAGE, AS WELL AS THE STEERING DRIFTED RIGHT OR LEFT CONSTANTLY. WE PUT THIS DOWN TO BEING A CHARACTERISTIC OF HYUNDAI, WHICH WE HAD NEVER DRIVEN. WE EXITED THE HIGHWAY. AT THE THIRD STOP/INTERSECTION, THE BRAKES WENT ALL THE WAY TO THE FLOOR BUT FAILED TO ENGAGE. MY FATHER KEPT TRYING THE BRAKES AND THEY FINALLY ENGAGED AFTER ABOUT 3-5 ATTEMPTS. THEN AGAIN, ABOUT TWO STOPS LATER THE BRAKES AGAIN WENT ALL THE WAY TO THE FLOOR AND FAILED TO ENGAGE MULTIPLE TIMES. RATHER THAN REAR END THE VEHICLE IN FRONT OF US AT THE STOPLIGHT, HE MOVED INTO THE RIGHT HAND LANE, WHERE A VEHICLE HIT US AND THEN SPED PAST US. WE TRIED TO COME TO A STOP BEHIND THE VEHICLE TO CALL THE POLICE AND DEAL WITH THE INCIDENT, BUT THE BRAKES STILL WOULD NOT WORK. WE HAD TO SWERVE BACK TO THE LEFT LANE TO AVOID HITTING THE VEHICLE AGAIN, AND FINALLY CAME TO A ROLLING STOP SEVERAL YARDS IN FRONT OF THE VEHICLE. AFTER DEALING WITH THE POLICE, WE TESTED THE BRAKES MULTIPLE TIMES AND THEY WERE ENGAGING, SO WE CONTINUED ON TO MY AUNT'S HOUSE. THE NEXT DAY WE HAD THE VEHICLE TOWED TO A REPAIR SHOP AS WE WERE TOO AFRAID TO DRIVE IT AGAIN, WHERE THEY WERE UNABLE TO REPLICATE THE PROBLEM. IS THERE A PROBLEM WITH THE BRAKING SYSTEM ON THE 2013 HYUNDAI SONATAS? WE'RE JUST VERY THANKFUL THIS DIDN'T HAPPEN WHILE WE WERE ON THE FREEWAY IF WE HAD TO MAKE A SUDDEN STOP, TRAVELING AT 75 MPH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10522438June 29, 2013
VEHICLE SPEED CONTROL, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
SOME TIMES WHEN STARTING THE CAR WITH MY FOOT ON THE BRAKE THE RPMS GO UP TO ABOUT 1200 AND THEN DOWN TO 800 RPMS. WHEN MY FOOT IS REMOVED FROM THE BRAKE THE CAR WANTS TO ACCELERATE AND GO ON ITS OWN OFTEN. WHILE STOPED AT A STOP SIGN OR STOPED WITH MY FOOT ON THE BRAKE THE CAR WILL LURCH FORWARD WHEN RELEASED, SOME TIMES SPINNING THE TIRES. IT IS PROGRESSIVELY GETTING WORSE AFTER RETURNING FROM A 5000 MILE TRIP IN JUNE, 2013. THE CAR PURCHASED NEW AND HAS A AUTOMATIC TRANSMISSION WITH APROX. 65000 MILES TOTAL ON THE CAR. THIS IS A ACCIDENT WAITING TO HAPPEN AND SHOULD HAVE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522244June 28, 2013
SERVICE BRAKES
DURING VEHICLE OPERATION, SEVERAL PEOPLE PASSED ME AND MADE VARIOUS HAND SIGNALS AND GESTURES (PROFANE, SPECIFICALLY), AS I APPARENTLY HAD LOST FUNCTIONALITY OF MY BRAKE LIGHTS DURING MY JOURNEY HOME FROM WORK. WITH NO INDICATION ON THE OPERATOR CONSOLE TO ALERT THE OPERATOR THAT THIS HAD OCCURRED, I DID NOT REALIZE THAT THE BRAKE LIGHTS WERE NOT FUNCTIONING UNTIL I HAD ARRIVED TO MY HOME (BARELY AVERTING 2-3 REAR END COLLISIONS ALONG THE WAY). WHEN I PULLED INTO MY DRIVE WAY AND ATTEMPTED TO SHIFT THE CAR FROM DRIVE (D) TO PARK (P), I WAS UNABLE TO ADVANCE THE SHIFTER PASSED REVERSE (R). I HAD TO PLACE THE VEHICLE IN NEUTRAL (N) AND ENGAGE THE HANDBRAKE. I RETRIEVED A FLATHEAD SCREWDRIVER TO ENGAGE THE SHIFT LOCK ON THE SHIFT CONSOLE AND PLACED THE VEHICLE INTO PARK (P). AFTER LEARNING OF THIS ISSUE, I TOOK THE VEHICLE TO THE NEAREST DEALERSHIP, WHO ADVISED ME THAT THE BRAKE SWITCH WAS FAULTY AND NEEDED TO BE REPLACED. I PAID TO HAVE IT REPLACED. A SHORT TIME LATER, I SAW THE PRESS RELEASE FROM HYUNDAI THAT SEVERAL VEHICLES WERE BEING RECALLED BECAUSE OF THIS EXACT ISSUE, THOUGH, AFTER CONTACTING THE DEALERSHIP AND HYUNDAI DIRECT, I LEARNED THAT MY VEHICLE WAS NOT PART OF THEIR CAMPAIGN. AS A DEGREED MECHANICAL ENGINEER, I MAINTAIN THAT THIS ISSUE SHOULD BE PART OF THE RECALL AND CONSIDER THIS TO BE A DESIGN FAULT OF THE VEHICLE. IF I HAD BEEN REAR ENDED, I COULD HAVE BEEN MET BY A LAWSUIT (NOT TO MENTIONED SUSTAINED AN INJURY) BECAUSE OF NOT FUNCTIONING BRAKE LIGHTS. I'VE MADE SEVERAL CONTACTS WITH HYUNDAI AND THEY WILL NOT BUDGE ON THEIR STANCE THAT THIS IS A DESIGN ISSUE. THERE MUST EITHER BE A FAIL SAFE TO ENSURE THAT THE BRAKE LIGHTS ARE FUNCTIONAL OR, AT THE VERY LEAST, AN ALARM ON THE OPERATOR CONSOLE ALERTING THE DRIVER THAT THE BRAKE SWITCH HAS STOPPED FUNCTIONING. I AM VERY APPALLED WITH HYUNDAI'S BEHAVIOR AND RESPONSE TO THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522304June 28, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
I WAS DRIVING MY SISTERS CAR AND NOTICED THE HEADLIGHTS WOULD DIM AND THEN COME BACK ON AFTER A SECOND.. I WENT TO A GAS STATION TO GET GAS AND A GENTLEMAN PULLED IN NEXT TO ME SAYING HE TURNED AROUND TO LET ME KNOW MY LIGHTS FLICKERED DULL TO BRIGHT. HE SAID A FRIEND HAD THE SAME PROBLEM IN THEIR SONATA AND HAD IT TO DEALER MANY TIMES AND NO FIX. HE SAID THEY TRADED FOR A HONDA. MY SISTER LOVES THIS CAR AND ITS PAID FOR, BUT IF THIS IS A PROBLEM, IS THERE A RECALL? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521869June 26, 2013
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE STEERING WHEEL VEERED TO THE SIDES INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 12 . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521985June 26, 2013
STRUCTURE:BODY
MY 2006 HYUNDAI SONATA HAS TWO MAYBE MORE DOOR HANDLES THAT HAVE EITHER BROKEN ARE IN THE PROCESS OF BREAKING INSIDE THE DOOR. I BELIEVE THIS IS A MANUFACTURE/DESIGN DEFECT AND THE RESPONSIBILITY OF THE MANUFACTURE TO CORRECT. HAVE MADE NUMEROUS CONTRACTS TO THE MANUFACTURE TO RESOLVE THIS ISSUE AND TO THERE ALTERNATIVE DISPUTE RESOLUTION PARTY (BBB) THEY SUGGESTED AND STILL HAVE NO RESOLUTION TO THE CORRECTION. I HAVE THE PACKAGE EMAILABLE THAT WAS SENT TO THE ALTERNATIVE DISPUTE RESOLUTION PARTY HOWEVER THEY SAID THE VEHICLE WAS TO OLD TO MEET THEIR ARBITRATION CONDITIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521520June 24, 2013
STRUCTURE:BODY, SUSPENSION, SERVICE BRAKES
I WENT TO A SEARS AUTO CENTER BACK IN DECEMBER 2012 TO GET AN ALIGNMENT. IN THE FIRST WEEK OF MAY 2013, I WENT BACK TO SEARS TO HAVE MY ALIGNMENT RECHECKED BECAUSE I WAS EXPERIENCING SHAKING WHILE BRAKING. THEY TOLD ME MY REAR BRAKE SHOES WERE CORRODED AND FALLING APART AND I NEEDED TO CHANGE THEM, ALONG WITH GETTING NEW ROTORS AND BRAKE PADS. AFTER HAVE THESE PARTS INSTALLED, THE MECHANIC CALLED ME OVER REGARDING MY ALIGNMENT AND SAID THE REAR SUSPENSION FRAME WAS CORRODED AND RUSTED IN 2 PLACES, CAUSING THE TOW TO GO OUT OF ALIGNMENT. THEY SAID I NEEDED TO EITHER REPLACE THE WHOLE SUBFRAME OR HAVE A STEEL BEAM WELDED TO IT FOR STABILITY SO THEY COULD GET THE CORRECT ALIGNMENT SPECS. IF I DIDN'T FIX IT, THE ALIGNMENT WOULD ALWAYS BE OFF. THEY ALSO WARNED ME THAT IF I TRAVELED WITH MY VEHICLE LONG DISTANCE, THE FRAME COULD BREAK WHERE THE CORROSION OCCURRED, CAUSING AN ACCIDENT. 2 WEEKS AGO, I WAS DRIVING AT ABOUT 35 MPH IN MY NEIGHBORHOOD WHEN MY STEERING WHEEL LISTED TO THE LEFT ABOUT 45 DEGREES AND MY REAR WHEELS STARTED TO LEAN IN. THE DRIVER'S SIDE REAR WHEEL WAS ALSO TURNED OUTWARDS WHICH CAUSED THE CAR TO FISHTAIL AND SWERVE UNCONTROLLABLY DURING DRIVING. I FELT VERY UNSAFE AND MY CAR HAS BEEN PARKED IN MY DRIVEWAY SINCE UNTIL I CAN GET IT TOWED TO A REPAIR SHOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10521139June 21, 2013
SERVICE BRAKES
3 TIMES ON JANUARY 22, MY BRAKES SCREAMED AND FAILED, ALMOST CAUSING ME TO CRASH. SINCE THEN, ONCE IN THE RAIN, AS I APPLIED THE BRAKES, THE ENGINE REVVED VERY NOISILY AND THE BRAKES FAILED, AGAIN NEARLY CAUSING AN ACCIDENT. NOW, EVERY TIME I TAKE MY FOOT OFF THE GAS PEDAL AND/OR APPLY THE BRAKES, THE ENGINE REVS. THIS IS A VERY DANGEROUS SITUATION. HYUNDAI HAS TOLD ME THIS INCIDENT IS NOT COVERED BY THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520836June 20, 2013
STRUCTURE
THE "CHROME" PLATING IS PEELING OFF OF THE INTERIOR DRIVER SIDE DOOR HANDLE USED TO OPEN THE DOOR. THE PEELED PLATING HAS SHARP EDGE AND I CUT MY FINGER ON IT. I CERTAINLY HOPE THIS WILL BE COVERED UNDER THE 5 YR BUMPER TO BUMPER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520833June 20, 2013
VISIBILITY
LOWERING THE DRIVER SIDE SUN VISOR MADE A CRACKLING NOISE THEN THE VISOR WOULD NOT STAY IN A FIXED POSITION UP OR DOWN. CURRENTLY, I TAPED IT UP TO OLD IT OUT OF MY FIELD OF VISION FOR DRIVING UNTIL I CAN GET IT TO THE DEALER. I CERTAINLY HOPE THIS IS COVERED UNDER THE 5 YR BUMPER TO BUMPER WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520908June 20, 2013
STEERING
JUST BOUGHT A HYUNDAI SONATA 2013 THAT THE STEERING WHEEL LOCKS AND I CAN'T START THE CAR. I NEED ANOTHER PERSON TO TURN THE STEERING WHEEL BECAUSE IT LOCKS SO HARD. I HAVE BEEN STRANDED TWICE WHERE I NEEDED HELP. JUST TODAY I HURT MY WRIST, HAND AND ARM TRYING TO START THE CAR, IT WOULDN'T TURN NEEDED HELP. HYUNDAI WON'T STAND BEHIND FIXING IT, THEY SAY IT IS THE WAY IT IS DESIGNED. HAD IT IN SERVICE A FEW TIMES. I HAVE A CAR THAT WILL NOT RUN. AND WHEN IT DOES IT HAS THE ROUGHEST RIDE OF ANY CAR I EVER HAD, ESPECIALLY ON THE FREEWAYS. THIS SHOULD BE A RECALL ITEM. WHAT DO WE DO? [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10520947June 20, 2013
POWER TRAIN
THE TRANSMISSION CEASED TO WORK WHILE DRIVING. THIS IS A NEW CAR ONLY ONE YEAR OLD AND NEEDS A NEW TRANSMISSION ACCORDING TO THE DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520682June 19, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT AFTER INSTALLING A NEW AXLE ON THE VEHICLE, HE WAS INFORMED THAT THERE WAS INTERNAL CORROSION OF THE FRONT SUB-FRAME AND THINNING OF THE SUB-FRAME STEEL. THE CONTACT WAS INFORMED OF A RECALL FOR NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10520755June 19, 2013
STEERING
I HAVE NOTICED THE FOLLOWING STEERING RELATED ISSUES FROM DAY ONE OF MY PURCHASE. THIS IS NOT RELATED TO ELECTRONIC STEERING THAT IS PRESENT IN NEW CARS AS SOME DEALERS WILL CLAIM. I HAVE DRIVEN SEVERAL OTHER 2013 MAKES-FORDS, NISSAN AND TOYOTA, ALL WITH ELECTRONIC STEERING THAT DO NOT DISPLAY THESE PROBLEMS WHATSOEVER. THE VEHICLE DOES NOT DRIVE STRAIGHT WITHOUT CORRECTION BY THE DRIVER. THE CAR WANDERS ALL OVER THE ROAD. STEERING DOES NOT SELF-CENTER/RETURN TO CENTER. MOST VEHICLES HAVE A CENTER SPOT ON THEIR STEERING GEAR THAT ALLOWS THE VEHICLE TO COMFORTABLY STEER IN A STRAIGHT LINE, ESPECIALLY WHEN RETURNING FROM A LANE-CHANGE OR A TURN. PULLS TO THE LEFT AND/OR RIGHT. THE VEHICLE HAS A PRONOUNCED PULL TO THE LEFT AND /OR RIGHT WHILE DRIVING, REQUIRING CONSTANT DRIVER CORRECTION. DOES NOT DRIVE STRAIGHT. AS AN OVERALL, THE VEHICLE REQUIRES CONSTANT CORRECTION BY THE DRIVER TO KEEP THE VEHICLE GOING IN A STRAIGHT LINE. IT'S VERY DANGEROUS AND STRESSFUL TO DRIVE THE 2013 SONATA. I URGE THE USDOT ET AL TO HOLD HYUNDAI MOTOR COMPANY ACCOUNTABLE FOR THIS FAULTY MANUFACTURING AND IMPLEMENT A RECALL THAT WILL FORCE HYUNDAI TO CORRECT THE ISSUE. THIS ACTION IS IMPERATIVE FOR THE SAFETY OF ALL HYUNDAI SONATA OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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