Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10515419June 6, 2013
VISIBILITY/WIPER
WHILE DRIVING MY 2006 HYUNDAI SONATA AT AROUND 45 MILES PER HOUR, THE DRIVER'S SIDE SUN VISOR FELL DIRECTLY INTO MY LINE OF VISION. THE MECHANISM THAT HOLDS THE VISOR UP AGAINST THE ROOF OF THE CAR IS DAMAGED, AND THE VISOR NOW FLOPS UP AND DOWN FREELY. NOW THE PASSENGER SIDE VISOR NO LONGER WORKS (114,000 MILES) AND BOTH ARE A LITTLE OVER $100 TO REPLACE, AND BOTH OF WHICH PRESENT SERIOUS SAFETY HAZARDS. IMAGINE DRIVING DOWN THE FREEWAY AND HAVING A SUN VISOR FALL DOWN AND KEEP YOU FROM BEING ABLE TO SEE STOPPING CARS. THIS NEEDS TO BE FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515412June 6, 2013
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, VEHICLE SPEED CONTROL
WHILE DRIVING HOME, I BRAKED TO TURN INTO MY NEIGHBORHOOD AND WAS ALMOST REAR ENDED. MY FRIEND WHOM WAS FOLLOWING ME STATED THAT MY REAR BRAKES DID NOT COME ON WHEN I BRAKE. I ATTEMPTED TO PARK MY VEHICLE AND I COULD NOT PUT THE CAR INTO PARK BUT ONLY NEUTRAL, NOR COULD I SHUT OFF THE VEHICLE. THE KEY WOULD NOT TURN TO SHUT OFF THE VEHICLE. I HAD DRIVE THE CAR TO A FRIENDS GARAGE, PLACE THE CAR INTO NEUTRAL, DETACH THE BATTERY IN ORDER TO HAVE THE VEHICLE SHUT OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515429June 6, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, SHE NOTICED A VIBRATION FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS. THE MECHANIC STATED THAT THE FRONT SUSPENSION WAS CORRODED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 09V124000 (SUSPENSION) BUT WAS ADVISED BY THE MANUFACTURER THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10515386June 5, 2013
STRUCTURE:BODY
I BOUGHT THE CAR IN NOVEMBER OF 2009. THE CAR IS A 2010 SONATA. SINCE I HAVE PURCHASED THE CAR I HAVE HAD TO REPLACE 3 EXTERIOR DOOR HANDLES. THE DEALER COVERED THE FIRST ON BUT I HAD TO PAY THE OTHER 2. BECAUSE I DRIVE LONG DISTANCES AND MY CAR IS OUT OF WARRANTY. WHAT DOES HIGH MILEAGE HAVE TO DO WITH DOOR HANDLES. *TR
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10514801June 3, 2013
AIR BAGS, ELECTRICAL SYSTEM
ABOUT 2-3 YEARS AGO, THE AIR BAG WARNING LIGHT ON THE CONSOLE BEGAN TO ILLUMINATE AND TURN OFF INTERMITTENTLY WITHOUT APPARENT CAUSE OR PATTERN, UNTIL IT REACHED A POINT OF STAYING ON ALL THE TIME. TO ME, THIS INDICATES AN ELECTRICAL PROBLEM. I HAVE NOT HAD THIS PROBLEM DIAGNOSED SPECIFICALLY, ALTHOUGH AT ONE POINT, MY MECHANIC MENTIONED OFF HAND THAT I HAD A BROKEN SEAT BELT, BUT, AFTER I LOOKED THEM OVER MYSELF, ALL SEAT BELTS FUNCTIONED PERFECTLY FINE, SO I DID NOT REPLACE ANY OF THEM. THIS MAY BE THE CAUSE OF THE WARNING LIGHT, HOWEVER, RESEARCH HAS SHOWN THAT THIS WARNING LIGHT MAY BE ON FOR ANY NUMBER OF REASONS, AND MOST CASES INVOLVE EXPENSIVE AND UNRELIABLE REPAIRS, AND THE PROBLEM RE-OCCURS WITHOUT REASON. BECAUSE OF THIS, I HAVE ELECTED NOT TO PAY TO HAVE IT "FIXED." IT HAS NOT BEEN A PROBLEM UNTIL THIS YEAR, WHEN MY CAR ONLY BARELY PASSED INSPECTION (PRIOR INSPECTORS HAVE APPARENTLY NEVER HAD A PROBLEM WITH IT). READING FURTHER, I AM EVEN LESS INCLINED TO FIX IT - SPENDING $1500 ON A REPAIR THAT HAS REPORTS OF RE-OCCURRENCE ON A 7-YEAR-OLD VEHICLE SEEMS SILLY. HOWEVER, I'M LODGING THE COMPLAINT HERE ANYWAY. I HAVE NOT ATTEMPTED TO GET A DEALERSHIP OR MANUFACTURER TO DIAGNOSE OR FIX THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514819June 3, 2013
AIR BAGS, STRUCTURE:BODY:DOOR
REAR ENDED THE VEHICLE IN FRONT AT A STOP LIGHT. THE AIRBAGS NEVER DEPLOYED. NOW THE AIRBAG LIGHT IS ON IN THE VEHICLE. REPAIRS ARE $1349.00 REPLACE THE WIRE HARNESS. I NOTICED THIS HAS HAPPENED REPEATEDLY WITH THESE VEHICLES, WHY HAS NOTHING BEEN DONE. THIS IS A SAFETY HAZARD, BUT THE CHROME WEARS OFF THE DOOR HANDLE AND A RECALL IS ISSUED. SOMETHING IS ROTTEN HERE. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10514837June 3, 2013
VEHICLE SPEED CONTROL
THE CRUISE CONTROL FAILS TO ENGAGE EVERY TIME YOU PRESS IT. SOMETIMES IT WORKS, SOMETIMES IT DOESN'T. DEALER REPLACED THE SWITCH SAYING IT WAS BAD. PROBLEM PERSISTED SO I TOOK IT BACK IN. THEY CANNOT REPLICATE IT SINCE IT IS INTERMITTENT THEREFORE I CANNOT GET THIS FIXED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514286May 30, 2013
SERVICE BRAKES
PROCEEDED TO BACK OUT OF PARKING SPACE. BRAKES BEGAN MAKING LOUD GRINDING NOISE. PULLED BACK INTO PARKING SPACE WHEN BRAKES FAILED. BRAKE FAILURE LIGHT AND CHIME WAS ACTIVATED. VEHICLE WOULD NOT STOP AND HIT THE CONCRETE HANDICAP SIGN STOPPING THE CAR. PREVIOUSLY HAD PROBLEM WITH NAVIGATION UNIT WHICH WAS REPLACED ONCE AND READY FOR SECOND REPLACEMENT. TOLD SERVICE MANAGER WE THOUGHT IT MAY BE ELECTRICAL RELATED, NOT DEFECTIVE UNITS. BELIEVE THE PROBLEM WITH NAVIGATION UNIT IS RELATED TO THE BRAKE FAILURE. AFTER ACCIDENT, HYUNDAI HAD AUTOMOTIVE ENGINEERING CONSULTANTS EXAMINE CAR. HYUNDAI SAID THERE WAS NOTHING WRONG. HOWEVER, SERVICE MANAGER AT DEALER SAID THE CAR HAD MAIN HYDRAULIC FAILURE AND NEW PART WAS ORDERED. IF NOTHING WAS WRONG, WHY WAS HYDRAULIC UNIT REPLACED. HYUNDAI REFUSED TO DO ANYTHING. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10514387May 30, 2013
VISIBILITY/WIPER
SUN VISOR ON DRIVERS SIDE WOULDN'T STAY UP. WAS REPLACED UNDER WARRANTY, BUT A YEAR OR SO LATER AGAIN WOULDN'T STAY UP. AND THE PASSENGER SIDE VISOR ALSO WON'T STAY UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10514109May 29, 2013
STEERING
I LOST THE ABILITY TO TURN THE STEERING WHEEL TO THE RIGHT, THIS HAS HAPPENED MULTIPLE TIME WITH OTHER PEOPLE DRIVING. AFTER EXITING THE HIGHWAY THE STEERING WILL "LOCK" AND NOT TURN TO THE RIGHT ALMOST AS IF THE POWER STEERING HAS FAILED, BUT I HAVE HAD THIS CHECKED AND SINCE IT'S INTERMITTENT, DIAGNOSES IS VIRTUALLY IMPOSSIBLE, THE POWER STEERING PUMP AND SYSTEM WAS CHECKED AND EVERYTHING CAME BACK FINE. AFTER A FEW SECONDS OF FIGHTING THE WHEEL THE CAR WILL SUDDENLY SNAP BACK AND ALL SEEMS FINE. I HAVE READ OTHER PEOPLE HAVING THE SAME EXACT PROBLEM. ONE TECHNICIAN SAID IT SOUNDED LIKE A VALVE IN THE RACK AND PINION GOING OUT. I MUST STATE THAT THIS ONLY HAPPENS WHEN TURNING TO THE RIGHT AND ONLY AFTER DRIVING AT HIGHWAY SPEEDS FOR MORE THAN 20 MINUTES. I BELIEVE THIS SHOULD BE INVESTIGATED TO SEE IF IT'S A FLAW IN THE RACK AND PINION SYSTEM ITSELF. THE ESTIMATED REPAIR FOR THIS IS REPLACEMENT OF THE RACK AND PINION AT A COST OF OVER $1000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513760May 28, 2013
ENGINE
ON 4/14/2013 AND AGAIN THIS MORNING 05/28/2013, MY VEHICLE FAILS TO START. THE ENGINE DOES TURN OVER SO THIS IS NOT COMPLETELY DEAD LIKE OTHER REPORTS. BOTH LAST TIME AND THIS TIME THE SITUATION IS THE SAME: 1 TAKE THE CAR FOR A SHORT DRIVE (~1 MILE) 2 PARK ON AN INCLINE IN MY DRIVEWAY. 3 A FEW HOURS LATER, GET IN CAR, PUSH THE START AND THE ENGINE JUST TURNS OVER - DOES NOT START. THE FIRST TIME, I TRIED TO START THE CAR UNTIL THE BATTERY DIED - I THEN CALLED HYUNDAI AND THEY SENT A ROADSIDE SERVICE PERSON. HE JUMPED THE CAR AND IT STARTED RIGHT UP. VERY FRUSTRATING. I ASSUMED IT WAS BAD GAS AND THAT MY TANK WAS VERY LOW (RED LAMP WAS ON FOR LOW FUEL) ALSO NOTE: CAR WAS ON A FLAT SERVICE AT THIS POINT. SO TODAY: I CALLED HYUNDAI DEALER 45 MINUTES AGO, AND AM WAITING ON A CALLBACK FROM THE SERVICE DEPARTMENT. IM SURE JUST TO HAVE ME GET ROADSIDE ASSISTANCE AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513826May 28, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE BRAKE LIGHTS HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513831May 28, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE BRAKING, THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE WHEN IT THEN CRASHED AND TRAVELED UP THE SIDE SUPPORT WIRES FOR A TELEPHONE POLE. THE CONTACT WAS NOT INJURED. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND HIRED A THIRD-PARTY AGENCY TO FURTHER INSPECT THE VEHICLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WOULD NOT PROVIDE A CAUSE FOR THE FAILURE TO THE CONTACT. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 200,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10513873May 28, 2013
STEERING
CAR DRIFTS LEFT AND RIGHT. CONSTANT NEED FOR CORRECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513659May 27, 2013
ELECTRICAL SYSTEM, STEERING
ON TWO OCCASIONS, WHILE DRIVING IN THE RAIN, THE BATTERY LIGHT TURNS ON, THE STEERING WHEEL LOCKS AND THE CAR STALLS. ONCE I STOP AND TURN THE CAR OFF AND BACK ON, IT RUNS AS NORMAL. ON THREE OTHER OCCASIONS, THE BATTERY LIGHT WILL COME ON FOR A COUPLE OF MINUTES, STEERING WHEEL LOCKS, BUT CAR STILL DRIVES, THEN THE SEATBELT LIGHT FLASHES ON FOR MAY 20 SECONDS, THEN ALL LIGHTS GO OFF AND THE CAR DRIVES BACK TO NORMAL. I HAVE TAKEN MY CAR TO THE HYUNDAI DEALERSHIP ON TWO OCCASIONS AND THEY ARE UNABLE TO "DUPLICATE" THE PROBLEM, SO NO FIX CAN BE PERFORMED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513674May 27, 2013
TIRES, TIRES:SIDEWALL
THE TIRES THAT I AM FILING A COMPLAINT ARE,GENERAL TIRES EXCLAIMS,225/50/ZR17. THESE TIRES WERE PURCHASED FOR MY WIFE'S CAR ON 01/13/2011. HER CAR HAD 29,340 MILES ON IT AT THE TIME THEY WERE INSTALLED BY PARAMUS HYUNDAI ROUTE4 EAST PARAMUS,NJ. HER CAR AT THE PRESENT TIME HAS 47,990 MILES ON IT,WHICH MEANS THAT SHE HAD ONLY DRIVEN HER CAR WITH THESE TIRES FOR 18,650 MILES. I NOTICED THAT THEIR WAS A WEAK SPOT "BUBBLE" ON THE SIDEWALL OF THE RIGHT REAR TIRE. I HAD MY WIFE TAKE THE CAR BACK TO THE DEALER WHERE WE PURCHASED THE TIRES. THE SERVICE MANAGER INFORMED HER THAT THREE OUT OF THE FOUR TIRES HAD WEAK SPOTS AND BUBBLES ON THE SIDE WALLS OF THE TIRES AND THAT GENERAL TIRES HAD DISCONTINUED THE EXCLAIMS BRAND AND THAT SHE MUST REPLACE ALL FOUR TIRES. I THEN NOTIFIED GENERAL TIRES BY EMAIL ON 05/18/2013,AND TOLD THEM OF THE PROBLEM,AND THAT I HAD REGISTERED THE TIRES ON THEIR WEBSITE AND THAT THEY SHOULD HAVE NOTIFIED US OF THE PROBLEM. MY WIFE COULD HAVE BEEN INJURED OR EVEN KILLED DRIVING HER CAR WITH THREE OUT OF THE FOUR TIRES WITH "DEFECTS". THEY INSISTED THAT THE WEAK SPOTS AND BUBBLES ON THE SIDEWALLS WERE CAUSED BY "ROAD HAZARDS" WITHOUT LOOKING AT THEM OR CHECKING THEM. I WOULD AGREE IF THE DEFECTS WERE ONLY TWO TIRES AND BOTH ON THE RIGHT SIDE OF THE CAR BUT I DO NOT AGREE WHEN IT ENTAILS THREE TIRES. RIGHT FRONT,LEFT FRONT,RIGHT REAR. THE PERSON AT GENERAL TIRE TOLD ME TO TAKE THE CAR TO A CONTINENTAL DEALER AND HAVE THEM INSPECT THE TIRES WHICH I DID. THE PERSON THAT LOOKED AT THE TIRES DID NOT PUT THE CAR ON A LIFT HE WALKED OUTSIDE AND LOOKED AT THE TIRES IN A PARKING SPACE. HE SAID THAT HE DID NOT THINK IT WAS A DEFECT BUT A "DESIGN ERROR" THAT CAUSED THE WEAK SPOTS AND BUBBLES AND THATS WHY THE TIRES WERE DISCONTINUED. IF THAT'S THE REASON THEN GENERAL TIRES SHOULD HAVE REPLACED THE TIRES AND NOTIFIED US OF THE PROBLEM. THE D.O.T. NO.S PS403R7,S403RY3S10,S403RY3710, PS403RY, WOULD NOT FIT IN SPACE PROVIDED ON FORM. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513517May 25, 2013
ELECTRICAL SYSTEM, STEERING, SERVICE BRAKES
WHILE DRIVING AT A LOW SPEED, APPROXIMATELY 30 MPH AND SLOWING TO A TRAFFIC LIGHT, THE ENTIRE ELECTRICAL SYSTEM ON MY 2012 HYUNDAI SONATA GLS FAILED. I LOST THE POWER STEERING, BRAKING AND GAS. ALL OF THE WARNING LIGHTS LIT UP ON THE CONSOLE. LUCKILY I WAS ABLE TO ALLOW THE CAR TO COME TO A STOP ON ITS OWN - IF I HAD BEEN TRAVELING AT A HIGHER RATE OF SPEED, OR IF SOMEONE HAD BEEN CROSSING THE ROAD, THE RESULT COULD HAVE BEEN MUCH, MUCH WORSE. ONCE THE CAR STOPPED, I PUT IT IN PARK AND THE LIGHTS STAYED ON. I TURNED THE KEY TO THE OFF POSITION AND THEN BACK ON AND IT TURNED RIGHT BACK ON AS IF NOTHING HAPPENED. THE CAR WAS THEN TOWED TO THE DEALER AND WAS IN SERVICE FOR 5 DAYS, AND THEY CLAIM TO BE UNABLE TO REPLICATE THE FAILURE. SINCE THEY ARE UNABLE TO REPLICATE, AND LEMON LAW STATE THAT AN ISSUE MUST OCCUR 3 TIMES, I HAVE NO COURSE OF ACTION TO TAKE BESIDES BUYING A NEW CAR AND TAKING ON ADDED EXPENSE, OR DRIVING THIS CAR, WHICH MAY OR MAY NOT BE SAFE FROM DEFECT AND HOPE IT DOESN'T HAPPEN AGAIN. I WILL FILE A COMPLAINT WITH HYUNDAI AS WELL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513441May 24, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2008 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE WAS MANEUVERED ABRUPTLY TO AVOID AN OBJECT AND SWAYED OFF THE ROAD INTO A DITCH, CRASHING INTO CONCRETE. THE VEHICLE THEN ROLLED AND LANDED UPSIDE DOWN ON ITS ROOF. THE AIR BAGS FAILED TO DEPLOY. THE DRIVER AND FRONT SEAT PASSENGER SUSTAINED SEVERE BODILY INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS DESTROYED AND TOWED TO AN INDEPENDENT MECHANIC. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10513344May 23, 2013
STEERING
LOTS OF PLAY IN THE STEERING DRIVING AT SLOWER SPEEDS IN RURAL AREAS. ON THE HIGHWAY THE STEERING PULLS IN BOTH LEFT AND RIGHT AT DIFFERENT TIMES, NOT LIKE AN ALIGNMENT ISSUE THAT IT WOULD PULL TO ONE SIDE OR THE OTHER. I CALLED MY DEALERSHIP SERVICE DEPT AND THEY SAY THAT THEY HAVE NOT HAD ANY COMPLAINTS REGARDING THIS ISSUE. MY TIRES HAVE BARELY ANY TREAD ON THEM FROM 18,000 MI TO NOW WHICH IT HAS ONLY 23,000 MILES ON IT. I NEED NEW TIRES BEFORE IT WILL PASS INSPECTION. THERE IS DEFINITELY A PROBLEM! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513148May 22, 2013
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE POWER STEERING ASSIST FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE ALIGNMENT WAS OFF. THE VEHICLE WAS REPAIRED BUT THE PROBLEM PERSISTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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