Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10531859July 25, 2013
SUSPENSION
WAS DRIVING DOWN THE ROAD AND THE WHEEL JERKED HARD TO THE RIGHT, PULLED OVER AND TIRE WAS TURNED IN. HAD TO DRIVE IN REVERSE 2 MILES BACK TO MY HOUSE. HAD LOCAL SHOP FIX AND THEY SAID IT IS RUSTED BAD UNDERNEATH AND REPLACED THE RIGHT FRONT A ARM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531872July 25, 2013
STEERING, SERVICE BRAKES, ELECTRICAL SYSTEM
THE CONSTANT RECURRING PROBLEM IS MY CAR WILL NOT START. I HAVE BEEN STRANDED SEVERAL TIMES AND HAVE EACH ONE DOCUMENTED. I ALSO HAVE PROBLEMS WITH THE STEERING WHEEL LOCKING AND THE BRAKES ARE UNABLE TO PRESS. I HAVE CONTACTED AN ATTORNEY REGARDING THE LEMON LAW AND SHE HAS NOTIFIED THE HYUNDAI MOTOR AMERICA. MY CAR IS CURRENTLY IN THE REPAIR SHOP AGAIN AND THIS HAS GONE ON FOR THE 2 1/2 YEARS I HAVE OWNED IT. THERE ARE OVER 598,000 COMPLAINTS AGAINST THIS MODEL OF CAR AND THE PROBLEMS ARE VERY SERIOUS AND CAN CAUSE DEADLY ACCIDENTS. MY CAR WILL NOT CLICK OUT OF THE CRUISE CONTROL FEATURE SO I CANNOT USE THAT FEATURE. THE BRAKE LIGHTS DO NOT ALWAYS WORK AND I HAVE BEEN STOPPED BY CARS BEHIND ME TO TELL ME I HAVE NO LIGHTS AND THEY ALMOST HIT ME. WHAT DOES IT TAKE TO GET THIS MODEL OF CAR RECALLED BEFORE MANY DEATHS OCCUR. THE INTERNET HAS THIS PROBLEM DOCUMENTED AND A RECALL WAS ISSUED TO REPLACE THAT SWITCH. I HAVE TAKEN MY CAR IN TO HAVE THE BRAKE LIGHT SENSOR REPLACED TWICE AND IT STILL OCCURS. I HAVE TO CONTINUE TO PAY PAYMENTS ON THIS CAR WHILE I DRIVE A RENTAL CAR. I BASICALLY DO NOT HAVE A SAFE CAR TO DRIVE SO I CAN'T GO ANYWHERE IN FEAR OF BEING STRANDED. CAN YOU PLEASE LOOK INTO THIS AND SAFE LIVES BEFORE IT IS TOO LATE? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531558July 24, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2000 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE SERVICE WHEN HE WAS INFORMED THAT THE DRIVER'S SIDE UPPER STRUT MOUNT HAD PENETRATED THROUGH THE MOUNTS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 25,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531586July 24, 2013
STEERING
2012 HYUNDAI SONATA GLS REQUIRES CONSTANT STEERING INPUT TO TRACK STRAIGHT DOWN INTERSTATE. LEFT RIGHT LEFT RIGHT. THIS IS AN UNSAFE OPERATING CONDITION. STEERING IS WAY TOO SENSITIVE. ALSO CRUISE CONTROL FAILS TO DISENGAGE INTERMITTENTLY. DEALER CAN NOT REPLICATE THEREFORE CAN NOT REPAIR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531709July 24, 2013
SUSPENSION, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
MY CAR HAD BEEN EXPERIENCING PULLING TO THE RIGHT AND I WAS REPLACING THE RIGHT FRONT TIRE EVERY WEEK. IT FELT AS IF THE TIRE WAS GOING TO FALL OFF. I TOOK IT TO MY DAD WHOM IN TURN GOT A MECHANIC TO LOOK AT IT. THE MECHANIC SAID THAT THE K FRAME WAS BROKEN. HE TRIED WELDING IT. THE WELD HELD FOR ABOUT TWO WEEKS. AFTER RESEARCHING THE PROBLEM I FOUND THAT THERE IS A RECALL AND SETTLEMENT FROM HYUNDAI. I CALLED THE CUSTOMER SERVICE DEPARTMENT WHO IN TURN GAVE ME A CASE NUMBER AND HAD BE TAKE THE CAR TO THE DEALERSHIP. THEY INSPECTED THE CAR AND DETERMINED THAT MY CAR DIDN'T FIT THE CRITERIA. I'M CONFUSED BY THE FACT THAT SO MANY VEHICLES LIKE MINE HAVE THE SAME PROBLEM BUT THEY DON'T FIT THE "CRITERIA". SOMETHING IS WRONG. AND IT'S MORE THAN CORROSION OR THE LACK OF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531720July 24, 2013
VISIBILITY
AFTER LOWERING THE SUN VISOR I TRIED TO PUT IT BACK UP BUT IT WOULD NOT STAY. IF KEPT ON FALLING BACK DOWN. NOW, THIS WEEK THE DRIVERS SIDE SUN VISOR HAS STARTED DOING THE SAME THING. SOMETIMES IT STAYS UP AND SOMETIMES IT FALLS DOWN. THIS CAN BE VERY DISTRACTING WHILE DRIVING AND COULD CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525454July 23, 2013
AIR BAGS
2006 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO A CLASS ACTION SUIT OF THE PASSENGER SEAT " OCS" ISSUE. *SMD THE CONSUMER STATED HE HAS BEEN ATTEMPTING TO GET THE PASSENGER SEAT FIXED FOR YEARS. THE CONSUMER STATED THE OCCUPANT CLASSIFICATION SYSTEM (OCS) FAILED TO IDENTIFY WHEN SOMEONE WAS SITTING IN THE FRONT PASSENGER SEAT. AS A RESULT, THE AIR BAG SYSTEM WAS DISABLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526409July 23, 2013
VISIBILITY/WIPER, STRUCTURE:BODY
WHILE DRIVING ON THE OHIO TURNPIKE, THE DRIVER'S SUNVISOR DROPPED DOWN FROM THE UPRIGHT POSITION AND PARTIALLY BLOCKED MY FORWARD VISION. SUBSEQUENTLY THE PASSENGER SIDE ALSO REFUSED TO STAY IN THE UPRIGHT POSITION. WHEN I CONSULTED WITH THE DEALER I WAS INFORMED THAT I WAS 4 MONTHS OUT OF THE WARRANTY PERIOD. I THEN CONTACTED HYUNDAI CUSTOMER ASSISTANCE AND RECEIVED A CASE NUMBER AND WAS ALSO TOLD THAT THE WARRANTY DID NOT APPLY. I WAS ALSO TOLD THAT I COULD HAVE THE PARTS REPLACED AND APPLY TO THEM FOR REIMBURSEMENT BUT THAT THERE WAS NO GUARANTEE THAT I WOULD BE REIMBURSED FOR THE PARTS OR THE REPLACEMENT. I HAVE SINCE SEEN A HYUNDAI TECHNICAL SERVICE BULLETIN FOR 2008MY HYUNDAI SONATA SUNVISOR REPLACEMENT (SERVICE CAMPAIGN T97) DATED NOVEMBER 2009 WHICH STATES THAT IT APPLIES TO THE WESTERN,SC, AND SOUTHERN REGIONS ONLY. SINCE IT'S DESCRIPTION STATES "ON SOME 2008 SONATA VEHICLES, THE SUN VISOR MAY NOT STAY IN THE STORED (UP) POSITION. THIS BULLETIN PROVIDES THE SERVICE PROCEDURE TO REPLACE THE SUN VISOR ASSEMBLIES." APPLICABLE PRODUCTION DATE RANGE, MARCH 6, 2007 TO JANUARY 10, 2008. SINCE MY VEHICLE WAS BUILT JANUARY 02, 2008 THIS WOULD APPLY IF I LIVED IN ANY OF THOSE STATES (WHICH I DO NOT). SINCE THIS A NOT ONLY A DEFECTIVE ASSEMBLY BUT A SERIOUS SAFETY ISSUE, I FAIL TO SEE WHY THIS SHOULD BE LIMITED TO ONLY THOSE REGIONS AND NOT TO ALL AREAS. AT THE VERY LEAST IT SHOULD BE HANDLED AS A CUSTOMER SATISFACTION ISSUE EVEN PAST THE WARRANTY PERIOD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526418July 23, 2013
EXTERIOR LIGHTING
I TOOK ONE OF MY TWO 2011 SONATAS TO A HYUNDAI DEALERSHIP IN WOODBRIDGE VIRGINIA BECAUSE THE RIGHT TAIL LENS WAS COMPLETELY BROKEN AND HANGING OFF THE CAR. THE BOLTS HOLDING THE TAIL LENS TO THE BODY WERE STILL IN THE BODY WITH THE PLASTIC THREAD PORTION OF THE LENS. I THOUGHT IT WOULD BE WARRANTY BECAUSE THERE ARE NO SIGNS OF MARKS ON THE CAR THAT WOULD INDICATE THE FORCE REQUIRED TO BREAK A TAIL LENS. I BELIEVE THE LENS WERE INSTALLED IMPROPERLY AND THE STRESS FINALLY CAUSED THE PLASTIC TO BREAK. TO MY SURPRISE I GOT A CALL FROM THE SERVICE REPRESENTATIVE SAYING THE LEFT LENS WAS BROKEN AS WELL. SHE SAID THEY BELIEVE SOMEONE ATTEMPTED TO STEAL THE LENS. SHE SAID THERE IS A SMALL MARK NEAR ONE OF THE LENS. I DID NOT NOTICE THE MARK WHEN I TOOK THE CAR IN FOR SERVICE. HOWEVER, IF IT WAS SO SMALL FOR ME TO NOTICE THERE IS NO WAY SOMEONE COULD HAVE ATTEMPTED TO PRY OFF THE LENS WITH ENOUGH FORCE TO BEAK 4 LARGE BOLTS WITHOUT LEAVING A HIGHLY NOTICEABLE MARK (S) ON THE CAR. THE MARKS SHE IS REFERRING COULD HAVE BEEN FROM MY ATTEMPT TO PUSH THE LENS BACK INTO THE HOUSING SO THAT I COULD DRIVE IT TO THE DEALERSHIP. I NOTICED I AM THE 14TH PERSON TO REPORT THIS TO YOUR AGENCY. MY CONCERNS ARE: 1. I PAID OVER 400.00 TO REPAIR WHAT SHOULD HAVE BEEN A WARRANTY REPAIR AND 2. I HAVE ANOTHER 2011 SONATA AND I HAVE LIABILITY CONCERNS SHOULD THE SECOND CAR EXPERIENCE THE SAME ISSUE. IF A TAIL LENS WEIGHING A POUND OR TWO FLIES OFF INTO A CAR FOLLOWING ME AT 50 OR 60 MILES AN HOUR AND THE DRIVER BEHIND ME REACTS HE OR SHE COULD END UP GETTING HURT OR KILLED. PLEASE LOOK INTO THIS. I KEPT ALL THE PARTS I HAVE PICTURES OF THE NEW LENS INSTALLED AND THE OLD LENS THAT ARE BROKEN. I WILL EVEN MAIL ONE OF THE DAMAGE ONES TO YOU TO INSPECT AT MY COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526216July 22, 2013
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING THE CHECK ENGINE LIGHT AND ESC LIGHT COMES ON AND IT'S LIKE THE GAS IS SHUT OFF BUT DOESN'T DIE. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST 9 MONTHS AND IT REALLY HASN'T BEEN AN ISSUE BECAUSE NORMALLY YOU CAN SHUT THE CAR OFF AND TURN IT BACK ON AND IT'S FINE BUT THE OTHER DAY I WAS ON A MAJOR HWY IN THE MIDDLE LANE AND IT SHUT DOWN. LUCKILY I WAS ABLE TO MAKE IT TO THE SHOULDER OTHERWISE I WOULD HAVE STALLED IN THE MIDDLE LANE CAUSING AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525976July 21, 2013
SUSPENSION, STRUCTURE:BODY
DRIVING HOME ONE NIGHT CAR PULLED TO THE LEFT TIRE ALMOST WAS OFF THE CAR THANK GOODNESS THAT I WAS NOT TRAVELING FAST AND NOT ON A HIGHWAY AND MY CHILDREN WERE NOT IN THE CAR . FIND OUT THAT MY CROSS MEMBER IN THE REAR OF MY CAR HAD SNAPPED NOW THIS IS A CAR THAT IS GARAGE KEPT AND TO THE CAR DEALER THAT I HAD BOUGHT IT FROM BRAND NEW AND SUPPOSE TO CHECK IT WITH A 10 POINT SYSTEM EVERYTIME I GET THE COUPON IN THE MAIL WHICH IS ABOUT EVERY 4 - 6 MONTHS WAS NEVER SEEN THE CRACK FROM READING THE INTERNET THIS IS NOT THE 1 ST CAR TO DO THIS . PLEASE TRY TO GET THIS PROBLEM CORRECTED . PLEASE MAKE THIS CAR SAFER BEFORE SOMEONE GETS KILLED THANK YOU ! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10526006July 21, 2013
ELECTRICAL SYSTEM, POWER TRAIN
THE KEY WILL NOT COME OUT OF THE IGNITION. REPLACED SHIFTER ASSEMBLY THEN REPLACED LOCK CYLINDER. TODAY, 7/21/13 I HAVE THE SAME PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525883July 20, 2013
ENGINE, POWER TRAIN, SUSPENSION
THE VEHICLE WAS AQUA PLANNING, THE DRIVER LOST A COMPLETE CONTROL OVER THE VEHICLE. THE CAR WAS BOUNCING BETWEEN ROAD SIDES, LEFT AND RIGHT - 3 TIMES. THE CAR HIT THE GATE RAILS 3 TIMES. NONE OF THE AIR BAGS CAME OUT AND THE SEAT BELTS APPEARED NOT TO BE LOCKED AT THE MOMENT OF ACCIDENT. AS A RESULT THE PASSENGER'S BODY MOVED FREELY IN THE CAR AND HIT THE LEFT RIB AND INTERNAL ORGANS, AND HIT THE RIGHT SIDE OF THE FACE, INCLUDING CHEEK BONE AND NOSE. THE PASSENGER'S FACE WAS SEVERELY BRUISED AND SWOLLEN. BESIDES, BOTH DRIVER AND PASSENGER HAD A WHIPLASH. *TR
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10525806July 19, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN FOR STATE INSPECTION BUT DID NOT PASS BECAUSE THE SU B FRAME WAS RUSTED. THE CONTACT SPOKE TO THE MANUFACTURER REGARDING NHTSA CAMPAIGN ID NUMBER: 09V124000(SUSPENSION) AND WAS ADVISED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 78,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525826July 19, 2013
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS STATED THAT THE BALL JOINTS, AXLE AND STEERING NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 31,000. ...UPDATED 08-08-13 *BF THE CONSUMER STATED THE BEARING IN THE FRONT WHEEL, JOINT ASSEMBLY, BEARING BRACKET, ARM CONTROL UNIT AND KNUCKLE TO THE FRONT AXLE, WERE ALL REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525569July 18, 2013
SERVICE BRAKES, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, EXTERIOR LIGHTING
BRAKE LIGHTS DO NOT ILLUMINATE. RECALL ID #09V122000 DEALER OFFERED NO HELP,SAID IT WAS OUT OF WARRANTY ,I WOULD HAVE TO ABSORB COST. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525642July 18, 2013
ELECTRONIC STABILITY CONTROL (ESC), WHEELS
APPROXIMATELY 2 - 3 WEEKS PRIOR TO THE DISCOVERY MY PROBLEM ESC LIGHT WOULD COME ON WHILE DRIVING AND STAY ON. I CHECKED MY BLUELINK SYSTEM TO SEE IF I HAD AN ERROR, HOWEVER, THERE WAS NOT ISSUES APPARENTLY. I DECIDED TO WAIT AS I WAS ABOUT TO GO TO THE DEALER FOR MY SECOND OIL CHANGE. ON THE DAY IN QUESTION I WAS ABOUT TO TAKE A TWO HOUR DRIVE. WHEN I GOT ON TO HWY I HEARD A LOUD SOUND COMING FROM FRONT OF CAR I PULLED OVER, GOT OUT AND LOOKED AT CAR COULD NOT SEE ANYTHING, GOT BACK ON HWY, NOISE BEGAN AGAIN. SEEING I WAS NOT FAR FROM A DEALERSHIP I DECIDED TO GO HAVE IT CHECKED OUT. I EXPLAINED ABOUT THE ESC LIGHT REMAINING ON. THEY TOOK MY CAR IN TO SHOP AND LOOKED AT IT. DEALERSHIP ADVISED ME THAT ALL MY TIRES WERE BALD. I ASKED HOW THIS WAS POSSIBLE THEY SAID THEY DID NOT KNOW. I HAD DONE ALL REQUIRED MAINTENANCE AT THE DEALERSHIP AND HAD DONE IT PRIOR TO IT BEING NEEDED. DEALER CHECKED RECORDS TO VERIFY THAT REQUIRED MAINTENANCE WAS DONE, WHICH THEY CONFIRMED IT WAS. DEALER STATED THERE WAS NOTHING THEY COULD DO. I CALLED CORPORATE HYUNDAI WHO STATED IT SOUNDED LIKE A TIRE PROBLEM WHICH WAS NOT THEIR ISSUE, HOWEVER, THEY WOULD TRANSFER ME TO KUMHO THE MAKER OF MY TIRES. CORPORATE ADVISED ME THAT ONCE TIRE ISSUE WAS CORRECTED IF I STILL HAD AN ESC ISSUE THEN THEY COULD LOOK AT GETTING THAT FIXED. KUMHO WANTED ME TO GET TREAD MEASUREMENTS DONE, FORWARD INFO TO THEM AND THEN THEY WOULD MAKE A DECISION ON WHETHER OR NOT THEY WERE GOING TO POSSIBLY HELP ME OUT ON THE COST OF NEW TIRE. REMEMBER JUST OVER 8000 MILES ON MY CAR THAT WAS BOUGHT AT THE END OF DEC 2012. THIS COULD HAVE BEEN A SERIOUS ISSUE IF I WOULD HAVE CONTINUED MY TWO HOUR DRIVE, WHICH WOULD HAVE BEEN MOSTLY HWY DRIVING. I HAVE ALSO HAD AN ISSUE WITH MY STEERING WHEEL LOCKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525301July 17, 2013
SERVICE BRAKES, WHEELS, POWER TRAIN
HEARD SQUEALING AND HOWLING FROM THE REAR DRIVER SIDE. TOOK TO DEALERSHIP AND WAS TOLD THAT THE BRAKES HUNG UP AND I NEEDED TO REPLACE BRAKES AND ROTOR ($189.00). I WAS TOLD THAT THIS IS A MAINTENANCE ISSUE AND NOTHING WAS COVERED UNDER WARRANTY. I PURCHASED THE ITEMS AND WHEN THEY WERE GOING TO BE REPLACED WE DISCOVERED THE DUST BOOT WAS PULLED OUT OF THE CALIPER (WHICH WOULD HAVE BEEN COVERED UNDER WARRANTY) I CONTACTED THE DEALER AND WAS TOLD THAT EVERY 7000 MILES THE CALIPERS WOULD NEED REBUILT. I'VE BEEN DRIVING AND GREW UP AROUND GARAGES AND NEVER HEARD OF SUCH A THING! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525348July 17, 2013
SUSPENSION
WHY DIDN'T HYUNDAI ALERT THE NTHSB OF A NEW RECALL REGARDING LOWER CONTROL ARM ASSEMBLY FOR 2011 SONATA LTD? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10525380July 17, 2013
STRUCTURE:BODY, VISIBILITY
VISOR KEEPS DROPPING DOWN WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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