Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10525047July 15, 2013
AIR BAGS
VEHICLE STRUCK AND TOTALED YET NO AIR BAGS WENT OFF. *TR
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10524801July 15, 2013
VISIBILITY/WIPER
DRIVER SIDE SUN VISOR DOES NOT STAY UP AND AFFECTS VISIBILITY. ALSO A HAZARD THAT MAY CAUSE INJURY IN AN ACCIDENT AS IT LIES PARALLEL TO THE GROUND, STICKING OUT TOWARDS DRIVER'S FOREHEAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524889July 15, 2013
WHEELS, ELECTRICAL SYSTEM, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
MY CAR COMES WITH A TPMS SYSTEM TO MONITOR THE AIR PRESSURE IN EACH TIRE. INTERMITTENTLY THE WARNING LIGHT INDICATING THERE IS A PROBLEM WITH ONE OF THE TIRES COMES ON. A CHECK WITH A PRESSURE GAUGE OF EACH TIRE ALWAYS INDICATES A FALSE ALARM. TALKING WITH OTHER SONATA OWNERS I HAVE ANECDOTAL EVIDENCE THAT I'M NOT THE ONLY ONE WITH THIS PROBLEM. WHEN BRINGING THE CAR BACK TO THE DEALER THEY SAY THEY CAN'T FIX IT BECAUSE THERE'S NO ISSUE WHEN THE CAR IS AT THEIR GARAGE. THIS CAN BE A DANGEROUS PROBLEM FOR A NUMBER OF REASONS - 1. THE FALSE ALARM IS DISTRACTING, AT HIGHWAY SPEEDS THIS CAN CAUSE THE OPERATOR TO THINK THEY SHOULD PULL OVER IN A DANGEROUS ENVIRONMENT TO AVOID HAVING A BIGGER PROBLEM. 2. AFTER IT HAPPENS A COUPLE OF TIMES THE OPERATOR MIGHT IGNORE A REAL PROBLEM. YET THE MANUFACTURER REFUSES TO ADDRESS THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524726July 14, 2013
ELECTRONIC STABILITY CONTROL (ESC), SUSPENSION, WHEELS
EARLIER IN THE DAY WHEN I WAS DRIVING WITH MY NEPHEW AND SISTER, THE ESC LIGHT CAME ON. THE NEXT TIME I DROVE IT, THE LIGHT DID NOT COME ON AND WAS NOT ON AT THE TIME OF THIS INCIDENT. I WAS DRIVING IN MY NEIGHBORHOOD, TURNING A CORNER, WHEN I HEARD A LOUD CLUNK FROM THE DRIVER REAR SIDE. I STOPPED AND SAW A LARGE RUSTY METAL PIECE HAD DETACHED FROM THE FRAME ON THAT SIDE AND WAS DRAGGING ON THE ROAD, THE WHEEL WAS TIPPED OUT WOBBLY. I KNEW IT COULD NOT BE DRIVEN. I CALLED AAA AND HAD IT TOWED TO A LOCAL GARAGE. DUE TO HOLIDAY WEEKEND, MY HUSBAND SAW THE MECHANIC ON MONDAY 7/8/13, WHO DIAGNOSED IT AS A REAR SUBFRAME CORROSION AND FAILURE. HE ADVISED US TO CHECK FOR A RECALL AS HE WAS FAMILIAR WITH A PRIOR FRONT FRAME RECALL A FEW YEARS AGO. HE HAD OTHER REPAIRS AHEAD OF US, SO WE HAD IT TOWED TO OUR MECHANIC 15 MILES AWAY. WHEN OUR MECHANIC GOT IT ON THE LIFT WE WERE TOLD THE DAMAGE WAS VERY SEVERE: THE REAR END WAS ROTTED, NEEDING REMOVAL/REPLACEMENT OF REAR CROSSMEMBER, 2 UPPER AND 2 LOWER ARMS, L/R UPPER CONTROL ARM AND JOINT, WITH REAR SHOCKS AND MOUNTS, AND ALIGNMENT.WE CALLED HYUNDAI REGIONAL OFFICE, OPENED CASE # 5870260. THE AGENT REPORTED NO RECALLS AND THIS WAS NOT UNDER WARRANTY, BUT HE STATED HE WAS "VERY FAMILIAR" WITH THIS TYPE OF PROBLEM IN OTHER YEARS AND MODELS. HE ADVISED CONTACTING THE DEALERSHIP, AS THEY MAY BE ABLE TO DO SOMETHING. (HERB CHAMBERS OF AUBURN, MA.) THE SERVICE MANAGER AT THE DEALERSHIP ADVISED US TO HAVE IT TOWED TO THEM AT OUR EXPENSE (40MI.) HIS LACK OF EMPATHY AND TELLING US THAT HYUNDAI WOULD TAKE LITTLE OR NO RESPONSIBILITY FOR REPAIRS, OUTSIDE OF A RECALL, PROMPTED US TO HAVE OUR MECHANIC DO THE WORK. REPAIRS WERE DONE WITH HYUNDAI FACTORY PARTS, ($2,640 INCLUDING LABOR). WE ARE CONVINCED THAT THE VEHICLE HAS A DEFECT WHICH COULD HAVE CAUSED A CRASH, SERIOUS INJURY, AND/OR DEATH HAD IT HAPPENED IN ANY OTHER CIRCUMSTANCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524657July 13, 2013
AIR BAGS
THE AIR BAG LIGHT ON OUR 2006 SONATA STARTED INTERMITTENTLY GOING ON AND OFF SEVERAL YEARS AFTER WE PURCHASED THE VEHICLE. WE BROUGHT THIS TO THE ATTENTION OF THE DEALER AT OUR REGULAR SERVICE. THEY CLAIMED THEY COULD NOT GET THE LIGHT TO COME ON. AT A LATER DATE THE LIGHT CAME ON PERMANENTLY WHILE DRIVING. I BROUGHT THIS TO THE ATTENTION OF THE DEALER IN 2010, WHO CHARGED ME $100 INSPECTION FEE. HE CONCLUDED THAT THE LIGHT WAS ON AS A RESULT OF A SEAT MALFUNCTION BUT TOLD US NOT TO WORRY ABOUT THE LIGHT. IN JUNE 2013, WE WERE ON A TRIP TO THE EAST COAST AND NEEDED AXLE WORK (WHICH WAS COVERED BY WARRANTY AT 85,000 MILES) AND I AGAIN ASKED THAT DEALER TO CHECK THE SEAT BELT LIGHT. HE INDICATED THAT THE PROBLEM WAS WITH SOME BOLTS IN THE SEAT BELT RESTRAINTS AND THAT MY AIR BAGS WERE NOT FUNCTIONAL AS LONG AS THE LIGHT WAS ON. EVEN THOUGH I PURCHASED THE EXTENDED DEALER WARRANT FOR THIS VEHICLE, I WAS AGAIN CHARGED FOR THE INSPECTION AND NEITHER THE MANUFACTURER OR WARRANTY COMPANY WILL STEP UP TO COVER THIS REPAIR. THIS LEADS ME TO BELIEVE THAT THIS IS A MUCH MORE WIDESPREAD SAFETY PROBLEM THAN IT APPEARS AND THAT BOTH THE MANUFACTURER AND TRADE KNOWS THIS LIFE THREATENING FLAW EXISTS. I AM APPALLED BY THE FREQUENCY OF AIRBAG COMPLAINTS THAT HAVE BEEN LODGED AND THAT THE DEALER WOULD ALLOW US TO DRIVE FOR YEARS WITHOUT THE BENEFIT OF THESE SAFETY FEATURES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524669July 13, 2013
STEERING
(TODAY'S DATE: 13JULY2013)..MY 2013 SONATA LE STEERING TENDS TO WANDER ON THE ROAD. IT HAS SINCE I PURCHASED IT IN AUGUST 2012. THE DEALER SAYS NOTHING IS WRONG; THEY CAN'T REALLY NOTICE IT. YET I ALMOST CONSTANTLY NEED TO MAKE STEERING ADJUSTMENTS FOR SMALL UNCOMMANDED DIRECTIONAL CHANGES PARTICULARLY AT SPEEDS BETWEEN 35 AND 70 MPH (IT DRIVES BETTER AT 80 MPH). I SEEMS WORSE ON VARIOUS ROAD SURFACES (SMOOTH ASPHALT VS ROUGH/OIL AGGREGATE SURFACE VS CEMENT ETC.). I JUST RECENTLY BECAME AWARE THAT THIS HAS BEEN A PROBLEM FOR MANY 2013 SONATA OWNERS. IT ADDS TO DRIVER FATIGUE (TIRING) AND MAKES DRIVING MUCH LESS ENJOYABLE, AND EVEN SCARY, PARTICULARLY IN HEAVY TRAFFIC AT FREEWAY SPEEDS. IF YOU BECOME DISTRACTED FOR EVEN JUST A MOMENT, YOU COULD MOVE INTO ANOTHER LANE (OR CAR). IN OTHER WORDS, YOU'RE CONSTANTLY COMPENSATING, IT'S LIKE YOUR DRIVING A MOTOR BOAT WHERE YOU'RE CONSTANTLY ADJUSTING THE STEERING WHEEL. ALSO, THE CAR HAS THE WORST TIRE NOISE OF ANY CAR I HAVE EVER OWNED. THE DEALER SAYS IT'S NORMAL FOR THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524542July 12, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2005 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE FRONT DRIVER'S SIDE WHEEL PARTIALLY SEPARATED FROM THE SUSPENSION SYSTEM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS WHERE IT WAS ADVISED THAT THE SUB FRAME WAS RUSTED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524564July 12, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
DRIVING ON THE INTERSTATE, 'ESC OFF' LIGHT CAME ON; AT THE SAME TIME, THE CRUISE CONTROL QUIT WORKING AND I NOTICED THAT THE BRAKE LIGHTS ALL QUIT WORKING AT THE SAME TIME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524572July 12, 2013
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, STRUCTURE:BODY, FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2009 HYUNDAI SONATA. THE CONTACT STATED THAT THE CHROME ON THE DOOR LATCH PEELED OFF AND CAUSED LACERATIONS TO HER FINGERS. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE DOOR LATCH WAS COSMETIC. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE BRAKE LAMP SWITCH FAILED AND THE FUEL CAP RELEASE ALSO FAILED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THEY COULD NOT FIND AN ISSUE WITH THE VEHICLE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS 73,000. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10524321July 11, 2013
ELECTRONIC STABILITY CONTROL (ESC)
TL* THE CONTACT OWNS A 2008 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE ELECTRONIC STABILITY LIGHT ENGAGED AND CAUSED THE VEHICLE SPEED TO DECREASE. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED WHEN THE WEATHER TEMPERATURES WERE HOT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY STATED THAT THEY COULD NOT DIAGNOSE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 42,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524385July 11, 2013
EXTERIOR LIGHTING
WHILE DRIVING THE CAR ON THE HIGHWAY THE BACK DRIVERS SIDE TAIL LIGHT FLEW OFF THE CAR AND INTO TRAFFIC. I WAS ABLE TO RETRIEVE THE TAILLIGHT AND THE PLASTIC HOLDING ALL 4 BOLTS IN PLACE WERE BROKEN. I READ ONLINE AND THERE ARE SEVERAL OTHER INCIDENTS OF THIS SO I FEEL I NEEDED TO REPORT IT TO PREVENT ANY ACCIDENTS IN THE FUTURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524181July 10, 2013
STRUCTURE:BODY
RUST REAR CONTROL ARM BROKE FROM SUBFRAME, MADE NOISE ENOUGH TO TAKE TO MECHANIC WHO FOUND PROBLEM WHY IS IT THAT ONLY FRONT SUBFRAME & FRONT CONTROL ARMS WERE INCLUDED IN RECALL? THE REAR PARTS ARE ALSO RUSTING.... PARTS ARE MADE FROM SAME MATERIAL = SAME PROBLEM ... THE RECALL SHOULD INCLUDE BOTH THE FRONT AND THE BACK. WHY WOULD ONLY ONE SIDE OF THE CAR RUST AND NOT THE OTHER RIDICULOUS!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523597July 8, 2013
STEERING
CAR WILL NOT CENTER ITSELF -IF YOU TURN WHEEL ONE QUARTER INCH TO LEFT IT WILL STAY THERE AND YOU HAVE TO BRING IT BACK TO CENTER SAME TO THE RIGHT -THE CAR IS VERY TIRING TO DRIVE THE CONSTANT CORRECTION OF THE VEHICLE TO MAINTAIN A STRAIGHT LINE IS AN ACCIDENT WAITING TO HAPPEN-THERE ARE MANY COMPLAINTS ON INTERNET AND HYUNDAI SAYS ITS THE ELECTRONIC STEERING -I HAVE DRIVEN MANY CARS WITH ELECTRONIC STEERING AND NONE THEM HAVE HAD THE WANDERING PROBLEM THE HYUNDAI DOES PLEASE CONTACT HYUNDAI ABOUT THIS SAFETY ISSUE -THX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523636July 8, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED WHILE DRIVING 20 MPH THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE BEGAN TO SWERVE. THE VEHICLE WAS TAKEN TO A MECHANIC FOR INSPECTION AND THEY STATED THAT THE SUB FRAME WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 180,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523472July 6, 2013
AIR BAGS
THE AIR BAG LIGHT CAME ON FOR NO REASON, THE CAR HAS NEVER BEEN IN AN ACCIDENT. I ONLY HAVE 38000 MILES ON THE CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523481July 6, 2013
AIR BAGS
FROM POLICE REPORT: THE COLLISION OCCURRED AS PARTIES WERE TRAVELING NORTHBOUND ON I-15 NORTH OF VIA RANCHO PARKWAY IN THE #1 LANE. P-1 (DRIVER) WAS DRIVING VEHICLE 1 (MITSUBISHI) AND TRAVELING AT APPROXIMATELY 65-70 MPH BEHIND VEHICLE 2 (HYUNDAI). P-2 (DRIVER) WAS DRIVING VEHICLE 2 (HYUNDAI) AND WAS STOPPED BEHIND VEHICLE 3 (TOYOTA). P-3 (DRIVER) WAS DRIVING VEHICLE 3 (TOYOTA) AND TRAVELING AT APPROXIMATELY 5 MPH. THIS COLLISION OCCURRED WHEN DUE TO VEHICLE 1'S UNSAFE SPEED; P-1 (DRIVER) ALLOWED THE FRONT OF VEHICLE 1 TO STRIKE THE REAR OF VEHICLE 2. VEHICLE 2 WAS PUSHED INTO THE REAR OF VEHICLE 3. VEHICLE 2 HYUNDAI PER INSURANCE CLAIM IS TOTALED. AIRBAGS DID NOT DEPLOY. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10523282July 5, 2013
VISIBILITY/WIPER
THE DRIVER'S SIDE SUN VISOR MECHANISM BROKE AND THE VISOR NOW HANGS DOWN IMPAIRING THE DRIVER'S VISIBILITY. THIS IS A COMMON COMPLAINT FOR THIS MODEL YEAR SONATA ACCORDING TO MY INTERNET RESEARCH. HYUNDAI HAS ISSUED TECHNICAL SERV. BULLETIN #09-01-00, FEB. 2009 RE: THIS PROBLEM TO ITS DEALERS SO IT OBVIOUSLY IS A COMMON PROBLEM. ALSO SEE NHTSA ITEM #10028945. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523298July 5, 2013
SERVICE BRAKES
I WAS DRIVING IN TOWN @ SLOW SPEED, & PUT ON BRAKES TO STOP AT A STOP SIGN/CROSS WALK. I BEGAN TO BRAKE A CAR & HALF LENGTH FROM THE CROSS WALK. THE CAR DID NOT STOP & I FELT IT PULL FORWARD, FELT A VIBRATION IN THE BRAKE PEDDLE & HEAR THE MOTOR MAKING A LOW REVVING OR WHINING SOUND. THE CAR WENT THROUGH THE CROSS WALK & INTO THE MIDDLE OF THE INTERSECTION. AT THAT POINT I TOOK MY FOOT OFF THE BRAKE & DROVE ON UNTIL I FOUND A PLACE TO PULL OVER. THE BRAKES WERE FINE WHEN I STOPPED THE CAR AT THE PARKING SPOT. I LEFT THE CAR RUNNING & CALLED MY HYUNDAI DEALERSHIP. EXPLAINED THE PROBLEM & EXPLAINED THAT I WAS ALARMED BY THIS. THE GUY TOLD ME IT WAS PROBABLY MY ABS BRAKES KICKING IN AS IT WAS RAINING. I HAVE DRIVEN CARS FOR YEARS WITH ABS BRAKES & HAD THEM KICK IN & THIS DID NOT FEEL THE SAME. THIS FELT LIKE MY CAR WAS PULLING FORWARD RATHER THAN ABS BRAKES ACTIVATING. I COULD NOT STOP THE CAR WITH MY FOOT ON THE BRAKE PEDDLE. THIS IS THE SECOND TIME THIS HAS HAPPENED IN THE LAST 5 MONTHS. BUT I DON'T HAVE THE DATE OF THAT INCIDENT. BOTH TIMES I CALLED THE DEALERSHIP. I WAS TOLD TO KEEP DRIVING THE CAR TODAY & IF IT DOES IT AGAIN TO SCHEDULE AN APPOINTMENT AS THEY HAVE HAD SOME PROBLEMS WITH THE ABS BRAKES. I AM GOING ON VACATION IN A COUPLE OF DAYS & THE DEALERSHIP IS 50 MILES AWAY, SO I CAN'T JUST STOP BY WHEN THIS HAPPENS. MY CONCERN, WHICH I EXPRESSED TO THE DEALERSHIP, IS THAT IF SOMEONE HAD BEEN IN THE CROSS WALK I WOULD HAVE HIT THEM AS I HAD NO WAY TO STOP THE CAR AND IT WAS PULLING FORWARD. OR IF I CAR HAD BEEN COMING THROUGH THE INTERSECTION, I WOULD HAVE BEEN HIT AND IT WOULD HAVE BEEN MY FAULT. I AM LESS THAN 3000 FROM MY WARRANTY BEING UP AND TOLD THE DEALERSHIP TO MAKE A NOTE OF THIS AS A PROBLEM AT THIS POINT. I SEE WHERE THERE ARE OTHERS WHO HAVE HAD THE EXACT SAME PROBLEM. I AM VERY CONCERNED THAT THIS IS A DANGEROUS SITUATION WITH THIS CAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524414July 5, 2013
STRUCTURE:BODY:DOOR, STRUCTURE
THE CHROME OFF THE INDOOR HANDLES PEELED OFF AND CAN CUT YOUR FINGERS WHEN TRYING TO OPEN THE DOORS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10522808July 2, 2013
EQUIPMENT ADAPTIVE/MOBILITY, STRUCTURE
WHILE THE VEHICLE WAS IN REVERSE, THE DASHBOARD'S BACK UP CAMERA SCREEN REMAINED COMPLETELY UNIDENTIFIABLE THROUGHOUT THE RAINY WEATHER DAY, WITH ONLY DARK WAVEY JAGGED LINES STREAMING THROUGHOUT THE BACK-UP CAMERA'S LIVE VIDEO DISPLAY SCREEN MAKING IT IMPOSSIBLE TO VIEW WHO OR WHAT WAS BEHIND THE VEHICLE WITHIN THE VEHICLE'S BLIND SPOTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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