Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10533886August 6, 2013
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2001 HYUNDAI SONATA. THE CONTACT STATED THAT THE SUBFRAME WAS CORRODED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 117,655.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533624August 5, 2013
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE SUNROOF EXPLODED, WHILE SHE DROVE 45 MPH. THE CONTACT AND THE PASSENGER DID NOT SUFFER ANY INJURIES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 31,060.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533513August 4, 2013
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
I HAVE NOT OWNED MY 2005 HYUNDAI SONATA FOR ONE YEAR YET AND IS EXPERIENCING A CONFUSING TIME WITH ONE SET OF THE EXTERIOR LIGHTING NOT WORKING AT ALL, THE FUSE WERE CHECKED SO I WAS TOLD THAT IT MAY BE THE SWITCH, ALSO THE ELECTRICAL SYSTEM ON THE POWER DOORS ALWAYS LOCK THREE OUT OF THE FOUR DOORS. THE CHECK ENGINE LIGHT GOES ON AND OFF EVERY OTHER WEEK THE CODE SAYS ITS A OXYGEN SENSOR. THE LIGHTING IT RESTRAINING ME FORM DRIVING AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533540August 4, 2013
POWER TRAIN, STEERING, ELECTRICAL SYSTEM
WHILE DRIVING ON INTERSTATE 77 NORTH BOUND IN NORTH CAROLINA I NOTICED THE PASSENGER SAFETY SEAT BELT LIGHT WAS FLICKERING BUT THERE WAS NO ONE OR NOTHING ON THE SEAT TO WARRANT THE LIGHT TURNING ON. SO I REACHED OVER AND SNAPPED THE SEAT BELT IN AND THE LIGHT TURNED OFF. ABOUT 10 MILES AFTERWARDS THE EPS LIGHT STARTS FLICKING AS WELL AS THE BRAKE INDICATOR ON THE DASH, NEXT THING YOU KNOW THE ENGINE SHUTS DOWN AND POWER STEERING GOES STIFF. I MANAGE TO PULL TO THE SHOULDER AVOIDING GETTING STRUCK BY A CAR OR TRUCK AND I AM NOT ABLE TO TURN ON THE CAR BACK ON. I AM ABLE TO TURN ON ALL OTHER ITEMS ( RADIO, TURN SIGNALS, INTERIOR LISGHTS) I AM NOT ABLE TO USE THE BLUE LINK SERVICE SO I HAD TO CALL AAA AND HAVE THE CAR TOWED TO THE NEAREST DEALERSHIP 18 MILES AWAY. I WILL HAVE TO WAIT UNTIL THE DEALERSHIP LOOKS INTO THE ISSUE, ITS SUNDAY AND THE SERVICE DEPARTMENT IS CLOSED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533302August 2, 2013
POWER TRAIN
I HAD AN ISSUE WITH MY CAR JERKING RATHER HARD WITH THE AUTO-TRANNY DOWNSHIFTED FROM 2ND TO 1ST GEAR WHENEVER I SLOWED DOWN. THIS SOMEWHAT STOPPED WHEN THE CAR GOT WARMED UP, GUESSING MORE SPECIFICALLY WHEN THE TRANNY HEATED UP. I SEE I'M NOT THE ONLY ONE. I'M IN A WARMER CLIMATE SINCE AND HAVEN'T SEEN IT BUT WILL SEE HOW IT BEHAVES THIS WINTER IN AUSTIN, TX VERSUS LAS CRUCES, NM. I THINK IT MAY HAVE STOPPED ABOUT THE SAME TIME A) IT GOT A LITTLE WARMER OUT AND B) I SIMULTANEOUSLY STOPPED PUTTING IN IT NEUTRAL AT STOPLIGHTS (TRYING TO SAVE MY CLUTCH FROM WEAR AT THE TIME.) PERHAPS IT USED THIS "NEUTRAL" INFO IN ITS COMPUTATION FOR THE TRANNY COMPUTER AND THAT WAS THIS ISSUE. OR MAYBE IT WAS THE COLD AND I STILL WILL FIND I HAVE THE PROBLEM. OR BOTH. NOT SURE BUT WANTED TO PUT THIS OUT THERE SINCE I'M NOT THE ONLY ONE BUT AM PROBABLY THE ONLY WITH THE PROBLEM WHO WAS PUTTING THE CAR IN NEUTRAL AT LIGHTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533225August 2, 2013
STEERING
I HAVE HAD MY 2013 SONATA LIMITED FOR TWO WEEKS. THIS IS MY THIRD HYUNDAI VEHICLE AFTER OWNING A 2011 SONATA LIMITED AND 2007 SANTA FE. THE STEERING IN THE VEHICLE WEAVES FROM LEFT TO RIGHT (DOES NOT TRACK STRAIGHT) AND CONTROL OF THE CAR IS JEOPARDIZED BY THE SMALLEST ROAD CONTOURS OR GUSTS OF WIND REQUIRING CONSTANT CORRECTION. AS A RESULT OF THE CONSTANT DRIVING ADJUSTMENTS, I'M EXPERIENCING FATIGUE AND SHOULDER/NECK SORENESS. EQUALLY ALARMING IS THE LACK OF CONTROL IS EXTREMELY NOTICEABLE ON HIGHWAYS AT INCREASED SPEEDS. I FIRST NOTICED THIS WEAVING AS SOON AS I PICKED UP THE CAR FROM THE DEALERSHIP. I DID NOT DRIVE THE EXACT CAR PREVIOUSLY BECAUSE THE DEALER SECURED IT FROM ANOTHER DEALERSHIP. I TOOK POSSESSION OF THE CAR ON JULY 18, 2013. FOLLOWING MY FIRST EXTENDED HIGHWAY DRIVING EXPERIENCE IN THE NEW SONATA, I MENTIONED THIS TO THE DEALERSHIP AND HAD THE CAR IMMEDIATELY SERVICED ON JULY 31ST (LESS THAN TWO WEEKS OF HAVING THE CAR). ACCORDING TO THE SERVICE TEAM, NOTHING WAS WRONG WITH THE CAR. HOWEVER, THE FOLLOWING NIGHT WHILE DRIVING TO AND FROM A DINNER THE CAR WAS CONSTANTLY WEAVING IN MY LANE. HAVING PREVIOUSLY OWNED TWO HYUNDAI VEHICLES, I KNOW THIS WEAVING AND LACK OF CONTROL WAS NOT AN ISSUE IN MY OTHER HYUNDAI CARS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533053August 1, 2013
POWER TRAIN
THIS BEGAN AS A INTERMITTENT HESITANT CLUNK, BOTH DURING ACCELERATION/DECELERATION IN TRANSITIONING BETWEEN ELECTRIC MOTOR / GAS ENGINE. IT HAS PROGRESSED INTO AN UNEXPECTED PHYSICAL JUMP WHILE GOING FORWARD AND REVERSE. THE LATEST DEVELOPMENT WAS LURCHING FORWARD AT A CROSSWALK WITHOUT CONSCIOUSLY STEPPING FIRMLY ON THE BRAKE. EMAILS HAVE BEEN SENT TO HYUNDAI WITHOUT A RESPONSE ADDRESSING THE PROBLEM. THE CAR HAS BEEN INTO THE DEALERSHIP TWICE, WHERE COMPONENTS UNRELATED TO THE SYMPTOMS WERE REPLACED AND A MANAGER SAYING "THAT'S WHAT THEY DO, AND HYUNDAI CONSIDERS IT NORMAL". NORMAL !?!? THE PROBLEM IS WIDELY KNOWN, BECAUSE IT HAS BEEN PUBLISHED IN THE MEDIA, AND NO DEALERSHIP WILL OFFER ANYTHING BUT A LOWBALL OFFER ON A TRADE IN, JUST TO TURN IT AROUND AND DUMP IT TO AUCTION FOR PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533146August 1, 2013
VISIBILITY
WHILE DRIVING AT 65MPH, PASSENGER SIDE SUN VISOR FELL, STARTLING DRIVER AND NEARLY CAUSING AN ACCIDENT. SUN VISOR REMAINS DOWN (WILL NOT STAY UP), CAUSING A CONSTANT DISTRACTION AT ALL HOURS AND RESTRICTING VISIBILITY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532809July 31, 2013
FUEL/PROPULSION SYSTEM
WHILE DRIVING ON THE INTERSTATE IN TRAFFIC, THE CHECK ENGINE LIGHT AND ESC LIGHT CAME ON AND IT WAS LIKE THE GAS DOESN'T WANT TO GO TO THE ENGINE BUT THE CAR DIDN'T DIE AND MOVED AT NO MORE THAN 5 MILES AN HOUR. THIS HAS HAPPENED SEVERAL TIMES OVER THE PAST4 MONTHS AND IT REALLY HASN'T BEEN AN ISSUE BECAUSE NORMALLY YOU CAN SHUT THE CAR OFF FOR ABOUT AN HOUR AND TURN IT BACK ON AND IT'S FINE, HOWEVER IT IS A MAJOR ISSUE IF YOU ARE UNABLE TO GET YOUR VEHICLE TO THE SIDE OF THE FREEWAY AND OUT OF HARMS WAY. IT HAS OCCURRED OVER 4 TIMES AND IT HAS RECENTLY HAPPENED TWICE IN ONE WEEK. I TOOK IT TO THE DEALERSHIP AND THEY STATED THAT HYUNDAI IS AWARE OF THIS ISSUE AND OWNERS CAN EITHER PAY TO GET THE SENSOR "BOX" CLEANED OUT, OR REPAIRED WHICH COSTS IN THE AREA OF $500.00. THEY KNOW IT IS THE SENSOR "BOX", AND THAT IS FLAWED. WHY SHOULD THE CONSUMER HAVE TO PAY FOR A DEFECT FROM THE MANUFACTURER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532875July 31, 2013
POWER TRAIN, STEERING
WHERE DO I START. THIS CAR HAS BEEN MORE PF A PAIN THAN ANYTHING. AFTER DEALING WITH THE STEERING SENSITIVITY ISSUE WHICH RESULTED IN NEW TIRES AT 12000 MILES, I NOW HAVE A TRANSMISSION ISSUE THAT THE DEALER CANNOT DIAGNOSE. *TR BEGINNING ONE MONTH AGO THE CAR STARTED MAKING A LOUD WHOOSHING NOISE EMINATING FROM THE UNDERSIDE OF THE CAR. THOUGHT NOTHING OF IT AS I ASSUMED THAT IT WAS THE NEW TIRES. THEN CAME THE TRANSMISSION CLUNKS AFTER RAPIDLY ACCELERATING THEN DECELERATING. A COUPLE OF WEEKS AGO THE CAR, ON SEVERAL OCCASSIONS, WOULD CLUNK AFTER STARTING AND PUTTING IT INTO GEAR. THEN THE TRANSMISSION WOULD CONTINUE TO SHIFT HARD THROUGH EVERY GEAR, BOTH DURING THE UPSHIFTING AND DOWNSHIFTING PROCESS FOR APPX. 1.5 MILES, THEN IT WOULD RESOLVE ITSELF. I ALSO NOTICED THAT THE CAR OFTEN FAILS TO ACCELERATE WHEN ATTEMPTING TO OVERTAKE OTHER VEHICLES. THE CAR HAS BEEN AT THE DEALER FOR ALMOST A WEEK NOW AND THEY ARE UNABLE TO DETERMINE WHAT IS CAUSING THIS (CANNOT DUPLICATE DURING TEST DRIVES AND NO CODES STORED IN THE COMPUTER).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532954July 31, 2013
SERVICE BRAKES
BACK REAR BRAKE SOUNDED LIKE IT WAS GRINDING AND BRAKE PEDAL VERY SOFT. TOOK FOR REPAIR WHILE OUT OF STATE. THEY REPLACE ALL 4 BREAK PADS AND ROTORS. NEXT DAY I WENT BACK AND COMPLAINED THAT I SMELLED A BURNING SMELL AND WAS TOLD THAT WAS NORMAL. ON JULY 8 HEARD GRINDING SOUND WHICH WAS SEVERE ON RIGHT REAR BRAKE. REPAIR SHOP OWNER SAID THE CALIPER RIGHT REAR SEIZED AND DESTROYED BRAKES. ALL ROTORS AND PADS ON REAR NEEDED TO BE REPLACED. THE REPAIR SHOP SHOWED ME THE PAD AND ROTOR FROM THE RIGHT REAR BRAKE AND I SAW THAT THERE WAS NOTHING LEFT OF A PAD AND COULD PLAINLY SEE HOW THE MEAL ON BOTH THE PAD AND ROTOR WERE GROUND. I BELIEVE THAT I PREVIOUSLY HAD THE BRAKES REPAIRED BUT CAN'T REMEMBER THE SPECIFICS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10533551July 30, 2013
STEERING, SUSPENSION
CPSC: I1360329. 2013 HYUNDAI SONATA. CONSUMER STATED THE STEERING LOCKS AND SHE CANT START THE CAR. *LN THE CONSUMER STATED SHE WAS STRANDED TWICE, BECAUSE SHE WAS UNABLE TO UNLOCK THE STEERING WHEEL. WHEN SHE WAS ABLE TO UNLOCK THE STEERING WHEEL, AND START THE VEHICLE, IT WOULD RUN IN A ROUGH MANNER. THE CONSUMER ALSO STATED SHE INJURED HERE WRIST, HAND AND ARM, TRYING TO UNLOCK THE STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10532707July 30, 2013
STEERING
STEERING SYSTEM ON HYUNDAI SONATA 2013 TOO LOOSE. FEELS LIKE YOU ARE ICE SKATING ALL OVER THE HIGHWAY; REQUIRES CONSTANT CORRECTION AS IT SWERVES FROM SIDE TO SIDE. WHEEL IS OVERLY SENSITIVE TO ANY TOUCH. REQUESTED DEALER TO ADJUST DAY TWO OF OWNERSHIP. NO RESPONSE FROM JOHNSON HYUNDAI OF CARY NC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532720July 30, 2013
STEERING
CAR VEERED RAPIDLY TO THE LEFT WHEN STEERING WHEEL RELEASED. DEALER CHANGED SHOCK IN REAR. NOW CAR WANDERS EXCESSIVELY AND IS HARD TO KEEP IN LANE AT HIGHWAY SPEEDS. CAR HAS BEEN "REALIGNED " 3 TIMES IN 16 MONTHS TO NO AVAIL. VEHICLE IS TIRING ON LING TRIPS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532768July 30, 2013
SUSPENSION, VEHICLE SPEED CONTROL, STEERING
VEHICLE WANDERS FROM LANE TO LANE REQUIRING CONSTANT CORRECTION. THIS CONDITION CAUSES FATIGUE WHEN TRAVELING AT HIGHWAY SPEEDS. VEHICLE DRIVER CAN NOT TAKE THEIR ATTENTION OFF THE ROAD FOR MORE THAN A FEW SECONDS, ESPECIALLY IN WINDY CONDITIONS OR HEAVY TRAFFIC AS THE VEHICLE WILL WANDER. THIS CAUSES PREMATURE TIRE WEAR TIRES MUST BE REPLACED IN AS LITTLE AS 10,000 MILES AND THE COST IS ABOUT 1K FOR ALL FOUR TIRES. PROBLEM TWO. CRUISE CONTROL WILL NOT SET OR CANCEL MUST BE TURNED OFF, OR THE BRAKE DEPRESSED OR THE CONTROL BUTTONS ARE INOPERATIVE PRESSING THE CANCEL BUTTON DOES NOT TURN OFF THE CRUISE AND IF IT DOES, AFTER NUMEROUS ATTEMPTS, THE CRUISE WILL NOT RESET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531935July 26, 2013
ELECTRICAL SYSTEM
THE LIGHTS ON THE CAR WOULD NOT SHUT OFF WHEN LOCKING AND ACTIVATING ALARM. I RESTARTED THE CAR AND SHUT IT OFF AGAIN, THEN THEY SHUT OFF. I AWAKE THE NEXT MORNING AND THE CAR WOULD NOT START, THE BATTERY APPEARED TO BE DEAD. AFTER A JUMP I LEFT FOR WORK AND THE CAR WOULD NOT ACCELERATE WHEN I APPLIED PRESSURE TO THE GAS. THE CAR THEN ACCELERATED RAPIDLY. THE LIGHTS ON THE DASH WOULD GET CONSIDERABLY BRIGHTER AND THEN BACK TO NORMAL LIKE A FLASH WHEN ACTIVATED THE TURN SIGNAL OCCASIONALLY. THE LIGHTS ON THE DASH WILL ALSO BLINK OUT FROM TIME TO TIME. TOOK BACK TO THE DEALER AND THEY SAID THEY TOOK IT TO A HYUNDAI SHOP. I GOT IT BACK YESTERDAY BUT IT STILL APPEARS TO BE DOING THE SAME PROBLEMS. I HAVEN'T EVEN MADE MY FIRST PAYMENT ON IT YET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531976July 26, 2013
STEERING
EVER SINCE PURCHASED THIS CAR ON 7/14/13, HAVE HAD DIFFICULTY IN KEEPING THE CAR GOING STRAIGHT AT ALL SPEEDS. IT TENDS TO WANDER IN BOTH LEFT AND RIGHT. HAVE TO KEEP HOLDING ONTO THE STEERING WHEEL TIGHT CONSTANTLY TO AVOID DRIFTING INTO OTHER LANES. OVER LONG DISTANCE DRIVING, THIS HAS RESULTED IN DRIVER FATIGUE WHICH IS A POTENTIAL SAFETY HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532056July 26, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER 13V113000 (EXTERIOR LIGHTING , SERVICE BRAKES, HYDRAULIC). AFTER THE REPAIRS, THE VEHICLE WOULD SPORADICALLY FAIL TO START. THE VEHICLE WAS NOT FURTHER REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 53,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531786July 25, 2013
EXTERIOR LIGHTING
IN A PARKING LOT I FOUND MY 2011 SONATA WITH THE RIGHT TAIL LIGHT ASSEMBLY COMPLETELY BROKEN AND HANGING BY THE ELECTRICAL WIRES. THE THREADED PORTION OF THE ASSEMBLY HAD BROKEN OFF AND WAS STILL ATTACHED TO THE BOLTS THAT HOLD THE ASSEMBLY TO THE BODY OF THE CAR. I TOOK THE CAR TO THE DEALERSHIP FOR WHAT I THOUGHT WOULD BE A WARRANTY REPAIR. I RECIEVED A CALL FROM THE SERVICE REPRESENTATIVE SAYING THAT BOTH TAIL LIGHT ASSEMBLIES WERE BROKEN. SHE BELIEVED THAT SOMEONE ATTEMPTED TO STEAL THE ASSSEMBLYS. SHE SAID THERE IS A SMALL MARK NEAR ONE OF THE LENS. THIS IS SOMETHING I FAILED TO NOTICE AFTER INSPECTING THE VEHICLE CLOSELY. I HAD THEM PUT BOTH LENSES ON BECAUSE THE CAR WAS DUE FOR A STATE INSPECTION. WHEN I PICKED UP THE CAR THE SERVICE REPRESENTATIVE SHOWED ME THE MARKS SHE BELIEVED WERE CAUSED BY SOMEONE ATTEMPTING TO PRY THE LENSES OFF THE VEHICLE. THERE ARE TWO SMALL HAIR LINE SCRATCHES ON THE PAINT. THERE WAS NO DAMAGE TO THE TAIL LIGHT ASSEMBLY WITH THE EXCEPTION OF THE BROKEN OFF BOLTS. I TOLD THE REPRESENTATIVE THAT SCRATCHES WERE MOST LIKELY CAUSED WHEN I ATTEMPTED TO PUSH THE TAIL LIGHT ASSEMBLY BACK INTO PLACE. I TOLD HER THAT THE FORCE NEEDED TO BREAK THE FOUR BOLTS OUT OF THE ASSEMBLY WOULD CAUSE MUCH MORE DAMAGE TO THE CAR AND THAN TWO SMALL HAIR LINE SCRATCHES ON THE PAINT. ANYONE ATTEMPTING TO STEAL A TAIL LIGHT ASSEMBLY IN THIS MANNER KNOWS IT WOULD RENDER THE PART UNUSABLE. THE TAIL LIGHT ASSEMBLIES WERE INSTALLED IMPROPERLY AT THE FACTORY OR THE PART ITSELF IS DEFECTIVE. I NOTICED FROM THE NHTSA WEBSITE THAT I AM THE 14TH PERSON TO DOCUMENT THIS PROBLEM. MY CONCERN IS I OWN TWO OF THESE CARS AND IF THE SAME THING HAPPENS WITH THE SECOND SONATA THE TAIL LIGHT ASSEMBLY COULD BREAK OFF AND HIT A CAR BEHIND ME. THIS COULD CAUSE AN ACCIDENT AND LEAD TO SERIOUS INJURY OR DEATH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10531841July 25, 2013
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT THE KEY FAILED TO TURN AFTER BEING PLACED IN THE IGNITION. THE VEHICLE WAS DEALER WHERE IT WAS FOUND THAT THE SOLENOID HAD FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE AND VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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