Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10536629August 21, 2013
SERVICE BRAKES, HYDRAULIC
2011 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO VEHICLE BRAKE MALFUNCTION. *SMD THE CONSUMER STATED APPROXIMATELY 15 TIMES DURING THE 24 MONTHS HIS WIFE OWNED THE LEASED VEHICLE, WHEN SHE APPLIED THE BRAKES, MOSTLY AT LOW SPEEDS AND ONCE IN REVERSE, SHE EXPERIENCED A FIRM PEDAL RESISTANCE, BUT NO FUNCTIONAL BRAKING FOR SEVERAL SECONDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536021August 19, 2013
STEERING, POWER TRAIN
THE TRANSMISSION INITIALLY WENT OUT ON MY VEHICLE WHICH WAS REPLACED UNDER WARRANTY. I WENT TO PICK UP MY VEHICLE FROM THOSE REPAIRS AND AS I DROVE HOME APPROX 3 MILES I FELT SOMETHING WAS WRONG WITH THE VEHICLE'S RESPONSE, THEN THE STEERING GRABBED AS I MADE A RIGHT TURN AND DID NOT RELEASE ALMOST CAUSING ME TO STRIKE A VEHICLE. THE STEERING WAS "GRABBING" OR STICKING TURNING LEFT AND RIGHT, I RETURNED TO THE DEALER, THEIR INSPECTION DETERMINED THAT THE STEERING RACK "LET LOOSE", THE DEALER PUT IN 2 POWER STEERING PUMPS, AND TWO STEERING RACKS AND FLUSHED THE SYSTEM MULTIPLE TIMES. THE THIRD RACK SEEMED TO HAVE RESOLVED THE ISSUE HOWEVER THE DEALER COULD NOT SAY HOW OR WHY THIS HAPPENED OR WHAT CAUSED THIS ALTHOUGH I DID NOT HAVE ANY ISSUES WITH THE STEERING PRIOR TO DROPPING THE VEHICLE OFF FOR THE REPLACEMENT TRANSMISSION WORK. THE DEALER STATED THEY HAD NEVER SEEN THIS ISSUE AND COULD NOT GIVE ME ANY EXPLANATIONS TO THE CAUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536042August 19, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER'S SIDE AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 57,000 AND THE CURRENT MILEAGE WAS 58,000.....UPDATED 10-21-13 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536071August 19, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2000 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE FRONT END OF THE VEHICLE COLLAPSED INTO THE PASSENGER'S SIDE WHEEL. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER 09V124000 (SUSPENSION) AND CONTACTED THE MANUFACTURER, WHO ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 100,000. RETURNED BY USPS ON 10-17-2013. SECOND ATTEMPT ON 10-31-2013 FAILED. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536102August 19, 2013
STEERING
WANDERING - THIS IS A CONTINUING PROBLEM - NOT AN INCIDENT. ON STRAIGHT, LEVEL ROADS STEERING NEEDS CONTINUOUS CORRECTION TO STAY IN THE LANE. THE ALIGNMENT WAS ADJUSTED IN FEBRUARY AND AGAIN IN JULY 2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536182August 19, 2013
AIR BAGS, SEAT BELTS
THE AIR BAG WARNING LIGHT STAYS ON CONSTANTLY. THE DEALERSHIP SAID THE SENSOR WAS TRIGGERED DUE TO A FAULTY PASSENGER SEAT BELT ASSEMBLY AND NEEDED TO BE REPLACED ($385). THIS WAS NOT COVERED BY OUR EXTENDED 100,000 MILE BUMPER TO BUMPER WARRANTY. MUST HAVE BEEN FRONT BUMPER TO FRONT BUMPER COVERAGE. FORTUNATELY, WE DID NOT HAVE TO WAIT FOR AN ACCIDENT TO SEE IF THE AIR BAGS WOULD DEPLOY OR NOT. REGARDLESS, THE COMPANY HAS FAILED TO STAND BY ITS SAFETY FEATURES.. EVEN WITH REPEATED COMPLAINTS, HYUNDAI HAS STILL FAILED TO RECALL THE VEHICLES FOR THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536184August 19, 2013
VISIBILITY/WIPER
THE DRIVER'S SIDE SUN VISOR TENSIONER BROKE (DEFECTIVE), ALLOWING THE VISOR TO MOVE DOWN TO A POINT WHERE IT WAS DIRECTLY IN YOUR EYES, AFFECTING ROAD VISIBILITY. AFTER RESEARCHING THE INTERNET, IT WAS DETERMINED TO BE A QUICK DO-IT-YOURSELF FIX AFTER PURCHASING THE VISOR ON-LINE FOR LESS THAN $50. HOWEVER, AFTER REVIEWING THE MULTIPLE COMPLAINTS ON THIS SAME PROBLEM, A DECISION WAS MADE TO ADD WEIGHT TO THIS COMMON PROBLEM THAT HYUNDAI HAS FAILED TO ADDRESS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536197August 19, 2013
POWER TRAIN
CAR BEGAN "JERKING" MOTION WHILE DOING 45 MPH TO 50 MPH. DEALER SAYS THEY ARE UNABLE TO LOCATE PROBLEM AS THERE IS NO CODE. TRANSMISSION FLUID WAS CHANGED AND TEMPORARILY "FIXED" THE ISSUE. TWO DIFFERENT DEALERS HAVE LOOKED AT THE CAR AND HAVE BOTH SAID WITHOUT A CODE, THEY CAN'T FIND ANYTHING. THE TACH DOES NOT FLUCTUATE WHEN THE PROBLEM OCCURS. AFTER 50 MPH, THE JERKING MOTION STOPS. THIS IS A 4 CYL, 2.4 LITER ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536199August 19, 2013
POWER TRAIN
CAR BEGAN "JERKING" MOTION WHILE DOING 45 MPH TO 50 MPH. DEALER SAYS THEY ARE UNABLE TO LOCATE PROBLEM AS THERE IS NO CODE. TRANSMISSION FLUID WAS CHANGED AND TEMPORARILY "FIXED" THE ISSUE. TWO DIFFERENT DEALERS HAVE LOOKED AT THE CAR AND HAVE BOTH SAID WITHOUT A CODE, THEY CAN'T FIND ANYTHING. THE TACH DOES NOT FLUCTUATE WHEN THE PROBLEM OCCURS. AFTER 50 MPH, THE JERKING MOTION STOPS. THIS IS A 4 CYL, 2.4 LITER ENGINE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10536204August 19, 2013
STEERING, WHEELS
THIS VEHICLE IS IMPOSSIBLE TO DRIVE IN A STRAIGHT LINE. VEHICLE IS CONSTANTLY PULLING TO THE RIGHT OR LEFT AND REQUIRES CONSTANT ATTENTION. IT IS ALMOST AS IF STEERING WHEEL HAS NOT BEEN CENTERED. I THOUGHT THAT THIS PROBLEM IS WITH MY VEHICLE, BUT AFTER DRIVING MY FRIENDS BRAND NEW SONATA I CONCLUDED THAT THIS IS THE HYUNDAI PROBLEM. DEALER IS DENYING THAT THERE IS ANYTHING WRONG WITH THE CAR; HOWEVER PROBLEM STILL PERSISTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535952August 18, 2013
VISIBILITY/WIPER
THE VISOR ON MY CAR HAS BEEN BROKEN FOR ABOUT TWO YEARS NOW. AT FIRST IT WAS JUST ANNOYING WHILE DRIVING BUT I FEEL IT IS A SAFETY CONCERN NOW. THE VISOR STAYS UP BY KEVLAR BUT I NEED TO REDO IT SINCE THE PLASTIC THREADS ARE NO LONGER HOLDING IT TOGETHER. I SHOULDN'T HAVE TO HOLD THE VISOR WITH MY LEFT HAND BECAUSE THE MANUFACTURER DESIGNED THE VISOR BADLY. ON A SUNNY DAY THE VISOR WON'T STAY IN THE POSITION PLACED BUT STAYS IN A VERTICAL POSITION, BLOCKING MY SIGHT. ALSO, THE CUP HOLDER DESIGN IS HORRIBLE. THE AFTERMARKET CUP HOLDERS WON'T EVEN FIT INSIDE. ONLY LARGE DIAMETER CUPS CAN BE HELD SECURELY. STANDARD CUPS ARE NOT HELD SECURE. I NEED TO BE CONSCIOUS OF WHERE THE CUP IS WHEN DRIVING. A CUP HOLDER SHOULD ACTUALLY HOLD THE CUP IN PLACE AND NOT CAUSE CONCERN TO THE DRIVER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535873August 17, 2013
SERVICE BRAKES
THE REAR CALIPERS MOUNTING BRACKET IS HOLDING THE BRAKES WAY TO TIGHTLY TO THE ROTORS SO THEY ARE CONSTANTLY BEING APPLIED. THE ONLY WAY TO PREVENT THIS FROM HAPPENING IS TO MANUALLY GRIND DOWN THE SIDES OF THE BRAKES TO MAKE THEM FIT PROPERLY. I FOUND THIS OUT WHEN I CHANGED MY BRAKES BEFORE A LONG CAR RIDE (APPROX 4 HOURS). THE BRAKES WERE HOLDING THE CAR BACK AND THROWING OFF MY ALIGNMENT. BOUGHT VEHICLE WITH 49000 MILES WITH NEW BRAKES. REPLACED THEM AT 68200. CURRENTLY HAS 69200 AND I HAVE TO REPLACE THE BRAKES AGAIN BECAUSE THE HOT FRICTION COMPLETELY RUINED THE BRAKES. MY WIFE IS PREGNANT AND I DO NOT FEEL SAFE KNOWING MY BRAKES MIGHT BURN OUT AT SOME POINT AND FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535748August 16, 2013
STRUCTURE
THIN COATING OF CHROME PEELED/BROKE OFF CAUSING RAZOR SHARP EDGE. MY HAND WAS LACERATED ON THIS HANDLE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10535466August 15, 2013
FUEL SYSTEM, GASOLINE
THE CHECK ENGINE LIGHT CAME ON. WHEN THIS HAPPENED,IT BECAME VERY DIFFICULT TO PUMP GAS. WHEN I AM PUMPING THE GAS IT BACKS UP AND SPLASHES BACK OUT THE OPENING. I HAVE TO PUMP VERY SLOWLY AND A LITTLE AT THE TIME. AT TIMES IT CAN TAKE OVER 15 MINUTES MUST TO GET 10 GALLON. I'VE RUN INTO OTHER PEOPLE AT THE PUMP THAT HAVE TOLD ME THAT THEY HAD THE EXPERIENCE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535504August 15, 2013
STRUCTURE:BODY
BOTH DOOR HANDLES ON THE DRIVERS SIDE OF MY 2010 ARE BROKEN. WENT TO OPEN DOOR AND LATCHES GAVE AWAY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535524August 15, 2013
STRUCTURE:BODY
PAINT STARTED TO FLAK OFF ON FRONT OF ROOF TOP, AND FRONT OF HOOD AT 39,000 MILES. TOOK IT TO DEALER WHO INDICATED THE WARRANTY WAS ONLY GOOD THRU 36,000 MILES ON PAINT, AND I WOULD HAVE TO PAY FOR IT. PAINT SHOULD NOT FLAK OFF AND IS DEFECTIVE WITH SUCH LOW MILEAGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535521August 15, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
MY ESC OFF AND CHECK ENGINE LIGHTS CAME ON. MY MECHANIC INDICATED IT WAS DUE TO A BAD BRAKE LIGHT SWITCH AS MY REAR BRAKE LIGHTS AND CRUISE CONTROL DID NOT WORK. HE REPLACED THE BRAKE LIGHT SWITCH BUT A COUPLE DAYS LATER THE CHECK ENGINE LIGHT CAME BACK ON. THE COMPUTER LISTED A DIFFERENT CODE, STATING THE BRAKE LIGHT SWITCH IS NOT COMPATIBLE, BUT THE REAR BRAKE LIGHTS WORK OFF AND ON. AWAITING FOLLOW UP WITH MY MECHANIC AS HE WAS GOING TO CHECK WITH HYUNDAI.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535533August 15, 2013
STRUCTURE:BODY
I PURCHASED A USED 2010 HYUNDAI SONATA GLS.ONE YEAR AGO WITH 60,000 MILES ON IT. IN THIS TIME I HAVE HAD 3 DIFFERENT PLASTIC DOOR HANDLES BREAK OFF WHEN TRYING TO OPEN THE CAR DOORS. EACH INCIDENT COSTING ME $200.00. FOR A TOTAL OF $600.00. WITH NO REIMBURSEMENT FROM HYUNDAI. THEY SAID IT WASN'T A PROBLEM AND WERE NOT RESPONSIBLE. THERE SHOULD BE A RECALL ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535626August 15, 2013
SERVICE BRAKES
THE VEHICLE NEEDED REAR BRAKE PADS AND CUTTING OF THE REAR ROTORS AT 24,000 MILES. NO MATTER WHAT YOUR DRIVING HABITS ARE OR TYPE OF DRIVING YOU DO (HIGHWAY VS. AROUND TOWN} THAT IS WAY TO EARLY FOR REAR BRAKES TO NEED REPLACING. I HAVE CHECKED WITH VARIOUS DEALERS AND THEY ALL AGREE THAT IS NOT NORMAL. NOW THERE IS ALSO BURNING SMELL THAT OCCURS PERIODICALLY COMING FROM THE REAR OF THE CAR. I BROUGHT IT TO THE DEALER WHERE I PURCHASED IT, HACKETTSTOWN HYUNDAI, AND THEY MADE ME WAIT A WEEK FOR AN APPOINTMENT AND THEN LOOKED IT OVER QUICKLY AND SAID THEY SMELL NOTHING AND SEE NO PROBLEM. THEY WERE RUDE AND YOU COULD TELL THEY WANTED NOTHING TO DO WITH THE PROBLEM. I MENTIONED THERE IS A CLASS ACTION LAWSUIT DUE TO PREMATURE REAR BRAKE WEAR BUT THEY KNEW NOTHING AND COULD CARE LESS. IT SEEMS SOMEONE IS GOING TO HAVE TO BE INVOLVED IN A FATAL ACCIDENT FOR HYUNDAI TO CARE. LETS GET TOGETHER AND MAKES THEM CORRECT THE PROBLEM BEFORE ITS TO LATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10535321August 14, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, SHE APPROACHED A STOP SIGNAL AND THE VEHICLE FAILED TO RESPOND TO DECELERATION ATTEMPTS. THE EMERGENCY BRAKE WAS APPLIED IN ORDER TO STOP THE VEHICLE. THE CONTACT ALSO MENTIONED THAT INTERMITTENT ERRONEOUS ACCELERATION WAS EXPERIENCED. THE FAILURE PROGRESSED AND BECAME PERMANENT. THE VEHICLE WAS INSPECTED BY A CERTIFIED MECHANIC WHO INFORMED THE CONTACT THAT THE FAILURE WAS RELATED TO THE SPEED CONTROL. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE FAILURE MILEAGE WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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