Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10746947August 7, 2015
ENGINE
AT 11:38 AM, CAR SUDDENLY LOST POWER WHILE IN MIDDLE OF INTERSECTION, ALL THE SYMBOLS ON THE DASHBOARD LIT UP, PUSHING ON THROTTLE HAD ABSOLUTELY NO EFFECT ON CARS MOVEMENT. CAR WOULD GO FORWARD AT IDLE SPEED ONLY. RECEIVED A MESSAGE ON NAVIGATION SCREEN AND AN EMAIL SAYING ?A POSSIBLE CONDITION WITH YOUR ENGINE CONTROL SYSTEM HAS BEEN DETECTED. HYUNDAI RECOMMENDS A FULL SYSTEM CHECK SOON. TO SCHEDULE AN APPOINTMENT WITH A HYUNDAI DEALER, SAY SERVICE LINK WHEN ASKED TO SAY THE NAME OF A SERVICE. PULLED TO SIDE OF ROAD, TURNED OFF ENGINE. RESTARTED ENGINE, ONLY CHECK ENGINE LIGHT WAS ON, BUT ACCELERATION STILL ROUGH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746952August 7, 2015
STEERING
WHILE DRIVING ON THE HIGHWAY AND ATTEMPTING TO BRAKE THE STEERING WHEEL SHOOK RAPIDLY. THE STEERING WHEEL MAKES A CLICK WHEN IN PARK AND I MOVE THE STEEPING WHEEL SLIGHTLY OFF CENTER TO THE LEFT OR THE RIGHT. WHEN DRIVING AT ANY SPEED AND GO OVER BUMPS ON THE ROAD THE STEERING WHEEL MAKES A CLUNK NOISE. THE STEERING FEELS LOOSE WHEN DRIVING ON THE HIGHWAY AT SPEEDS OF 60+. THIS IS AN ISSUE THAT NEEDS TO BE RECALLED. WHEN I SPOKE TO THE DEALER THEY SAID THAT MY CAR DOESN'T HAVE ANY RECALLS ON THE STEERING. IT IS OBVIOUS THAT THERE ARE MORE VEHICLES WITH THIS STEERING WHEEL ISSUE THAT NEEDS TO BE FIXED AT THE MANUFACTURERS EXPENSE. ...UPDATED 09/22/15 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746676August 6, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT 60 MPH, THE STEERING WHEEL VIBRATED WHENEVER DRIVING OVER A BUMP. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 81,630. UPDATED 11/09/15*LJ *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746463August 5, 2015
ENGINE
THE ENGINE WAS SPUTTERING AND THEN JUST QUIT. GOT IT RESTARTED LONG ENOUGH TO GET OUT OF THE ROADWAY. TOOK TO DEALERSHIP WHERE IT WAS PURCHASED. THEY STATED THERE WAS NO OIL AND THAT A NEW ENGINE WAS NEEDED. THE OIL LIGHT NEVER CAME ON AND THE TEMP GAUGE DID NOT SHOW THE ENGINE WAS RUNNING HOT OR ANYTHING. IT JUST STOPPED RUNNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746580August 5, 2015
AIR BAGS, SEAT BELTS
WAS RECENTLY IN A CAR ACCIDENT ON 7/15/15 DRIVING MY HYUNDAI. I WAS ON THE FREEWAY AT A COMPLETE STOP IN THE EXIT LANE. THE OTHER DRIVER WAS GOING FREEWAY SPEED (60/65) AND I WAS REAR ENDED, PUSHED INTO THE CAR IN FRONT OF ME, MY CAR SPUN AND I WAS HIT AGAIN ON THE DRIVERS SIDE AND THROUGH ALL THIS, NONE OF MY AIRBAGS WENT OFF. I AM NOW RECOVERING FROM HITTING MY HEAD ON THE STEERING WHEEL, BACK AND NECK PROBLEMS.,SAFETY WAS ONE OF THE MAIN REASONS WE BOUGHT THE CAR. UPDATED 09/14/15*LJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10746007August 4, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
MY CONCERN IS WHETHER OR NOT THERE IS A MANUFACTURING DEFECT IN MY 2015 HYUNDAI SONATA LIMITED MANUFACTURED IN THE UNITED STATES (AND POTENTIALLY OTHER MODELS AS WELL). MY OWNER'S MANUAL CLEARLY STATES (PAGE 5-41) THAT THE ABS WARNING LIGHT ON THE DASH SHOULD ILLUMINATE FOR 3 SECONDS DURING START UP AS THE ABS SYSTEM RUN A SELF-TEST, THEN EXTINGUISH. THE ABS LIGHT ON MY DASHBOARD DOES NOT ILLUMINATE DURING STARTUP AS DESCRIBED IN MY OWNER'S MANUAL. DESPITE NUMEROUS DIAGNOSTIC TESTING AT CERTIFIED HYUNDAI DEALERSHIPS, THE ABS SYSTEM IS FUNCTIONING NORMALLY ELECTRICALLY AND MECHANICALLY. I AM MAKING THE FOLLOWING INQUIRIES: 1. IS THE 2015 HYUNDAI SONATA LIMITED DESIGNED TO HAVE THE ABS WARNING LIGHT ILLUMINATE DURING STARTUP (TO CONFIRM OR DENY WHAT IS PUBLISHED IN THE OWNER'S MANUAL)? 2. IS THIS A MANUFACTURING DEFECT THAT REQUIRES A RECALL/REPLACEMENT? 3. IF THIS IS NOT A MANUFACTURING DEFECT, CAN HYUNDAI MOTOR AMERICA PROVIDE EVIDENCE (E.G., LETTER, UPDATED MANUAL PUBLICATION OF LIMITED MODES) THAT THIS IS, IN FACT, NORMAL OPERATION OF THE VEHICLE. 4. DOES THE VEHICLE HAVE A NORMALLY OPERATING ABS SYSTEM? IS THE VEHICLE SAFE TO DRIVE? THESE CONCERNS DEAL SPECIFICALLY WITH THE SOUND OPERATING CONDITIONS OF THE VEHICLE, WHICH HAVE BEEN PUT INTO QUESTION AFTER A ROUTINE VEHICLE INSPECTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746042August 4, 2015
ENGINE
MY 2014 HYUNDAI SONATA HYBRID STARTS OFF VERY SLOWLY WHEN PULLING INTO TRAFFIC AND THEN LAUNCHES FORWARD ONCE THE GAS MOTOR STARTS. MY CONCERN IS THAT I'M GOING TO GET REAR ENDED WHEN PULLING INTO TRAFFIC BECAUSE OF THE SLOW START OR I'LL LOSE CONTROL AS IT LAUNCHES FORWARD. EITHER WAY, I DON'T FEEL SAFE. THE HYUNDAI DEALERSHIP THAT I PURCHASED IT FROM SAID THAT IT'S "NORMAL" AND THAT "ALL HYBRIDS PERFORM THAT WAY". I KNOW FOR A FACT THAT THIS IS NOT TRUE. I'VE CONTACTED THE DEALERSHIP, BUT THEY REFUSE TO HELP AND CONTINUE TO IGNORE MY COMPLAINTS. THIS VEHICLE, I BELIEVE, IS UNSAFE FOR ME, MY FAMILY, AND FOR OTHER DRIVERS ON THE ROAD. I WOULDN'T DRIVE IT, BUT I HAVE NO OTHER CAR AND I NEED TO GET TO WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746151August 4, 2015
UNKNOWN OR OTHER
THE CAR IS EQUIP WITH CHILD SAFETY LOCK, I STOP TO LET OUT A PASSENGER ON THE DRIVER SIDE,AND THE DOOR HANDLE CAME OFF IN MY HAND, WENT BACK TO THE DEALER AND WAS TOLD THAT I WOULD HAVE TO PAY $400.00 TO HAVE IT REPLACE, LOOK ON LINE AND THE DIRECT FIT HANDLE COST IS ONLY $34.00 THE CAR IS STILL UNDER WARRANTY, THE HANDLE IS JUST A PEACE OF POORLY MADE PLASTIC, THE DOOR CANNOT BE OPEN NOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745972August 3, 2015
STEERING
WHEN I FIRST GOT THE CAR THE STEERING WHEEL WAS A LITTLE LOSE. I CALLED THE DEALERSHIP AND ASKED THEM ABOUT IT. JOHN D ASK IF MY LIFE WAS IN DANGER I SAID NO. HE SAID IT'S NOTHING THEY CAN DO. AT THE TIME MY LIFE WAS NOT IN DANGER WHEN IT CAME TO THE STEERING COLUMN, SO I THOUGHT. AS TIME WENT ON IT GOT WORSE TO THE POINT I FELT THAT MY LIFE COULD BE IN DANGER. SO I TOOK IT TO TWO DIFFERENT CAR SHOPS TO GET IT FIX CAUSE I DON'T HAVE A WARRANTY. BUT BOTH SHOP SAID TO TAKE IT BACK ASAP. IT COULD LOCK UP ON ME AT ANYTIME AND IT IS NOT SAFE TO DRIVE. I CAN AFFORD ANOTHER CAR. I'M AFRAID THAT SOMETHING MIGHT HAPPEN WHEN I HAVE MY KIDS IN THE CAR. THE STEERING COLUMN SHAKES AND MAKE NOISE. I HAVE TO HOLD IT REAL TIGHT WHEN DRIVING SO IT WON'T GO INTO OTHER LANES. PLEASE HELP ME I DON'T KNOW WHAT TO DO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746354August 3, 2015
ELECTRONIC STABILITY CONTROL (ESC)
THE ESC DEACTIVATES ITSELF AND THE LIGHT COMES ON WHILE YOU ARE DRIVING AND WILL NOT ACTIVATE ITSELF UNTIL THE AUTO IS TURNED OFF AND RESTARTED. BECAUSE THE ESC TURNS ITSELF OFF IT PROBABLY COULD CAUSE THE AUTO TO SKID OUT OF CONTROL. READING ABOUT THIS ON THE INTERNET IT SEEMS THAT MANY PEOPLE EXPERIENCE THIS DANGEROUS MALFUNCTION WHICH SHOULD BE REPAIRED BY THE MANUFACTURER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745864August 3, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL VIBRATED UNCONTROLLABLY AND MADE AN ABNORMAL NOISE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745916August 3, 2015
ENGINE
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE SUDDENLY SHUT OFF. THE VEHICLE WAS TOWED TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745561August 1, 2015
SERVICE BRAKES, ELECTRICAL SYSTEM
I PURCHASED A 2015 HYUNDAI SONATA LIMITED W/ TECH PKG. I HAVE THE CAR WITH ME IN QUEBEC CANADA FOR A JOB. TO DRIVE THE VEHICLE IN CANADA, IT MUST UNDERGO AN INSPECTION ACCORDING TO CANADIAN STANDARDS.DURING VEHICLE STARTUP, THE ABS WARNING LIGHT ON THE DASH MUST ILLUMINATE FOR 3 SECONDS AND THEN GO OUT TO SIGNIFY NORMAL OPERATION OF THE ABS. MY ABS LIGHT DID NOT DO THIS, SO IT FAILED. A DIAGNOSTIC AT A CANADIAN HYUNDAI DEALER CAME BACK WITH NO ERROR CODES, THE ABS MODULE FUNCTIONED NORMALLY, AND AN EMERGENCY STOP ROAD TEST ACTIVATED THE ABS SYSTEM. I'D LIKE TO SAY I WAS ABLE TO CONVINCE THEM BY OPENING MY OWNER'S MANUAL, BUT TO MY SURPRISE THE OWNERS MANUAL STATES THAT THE ABS LIGHT SHOULD ILLUMINATE FOR 3 SECONDS AND THEN EXTINGUISH. I IMMEDIATELY CONTACTED THE DEALERSHIP THAT SOLD ME THE CAR AND THEY WERE ABLE TO REPLICATE THE SAME CONDITION (NO ABS LIGHT AT START UP) ON AN IDENTICAL 2015 HYUNDAI SONATA LIMITED VEHICLE AND STATED THERE WERE NO PENDING RECALLS. THUS, I DO NOT THINK THIS IS NOT A MANUFACTURER DEFECT (ABLE TO REPLICATE ON IDENTICAL VEHICLE AND HAVE SEEN SEVERAL ONLINE VIDEOS TO SUPPORT NO ABS LIGHT ON START UP IN LIMITED EDITION SONATA), THERE IS NO MALFUNCTION IN THE ABS SYSTEM (CANADA DIAGNOSTIC), AND THERE IS A DISCREPANCY IN THE OWNERS MANUAL THAT IS MODEL-SPECIFIC. I AM UNABLE TO REFERENCE ABS LIGHTING CONDITIONS SPECIFIC TO THE LIMITED EDITION DURING THE INSPECTION PROCESS. HYUNDAI MOTOR AMERICA, WHO HAD NO OTHER REFERENCE THAN THE MANUAL, SUGGESTED ANOTHER INSPECTION. IM AM REACHING OUT TO YOU IN DESPERATION TO ASSIST WITH INFORMATION ON THIS ISSUE SO I CAN SATISFY MY CANADIAN INSPECTORS AND THE CAR CAN STAY IN CANADA! PLEASE HELP!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745191July 31, 2015
VISIBILITY/WIPER, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING MY 2011 SONATA, THE WINDOWS FOG UP TO A DANGEROUS LEVEL WHERE I CAN NOT CLEARLY SEE THE ROAD, ESPECIALLY THE FRONT WINDSHIELD. THIS HAPPENS AT VARIOUS TIMES OF THE DAY AND NIGHT IN COLD, HOT, HUMID OR RAINING, ETC. WEATHER CONDITIONS. I AM MOST AFFECTED AT NIGHT WHILE RETURNING FROM THE GYM AND I HAVE TO TRAVEL THROUGH WINDING, DARK, DEER INFESTED WOODED ROADS. NO MATTER WHAT TEMPERATURE SETTING I PLACE THERMOSTAT, IT FOGS! I HAVE TAKEN MY CAR IN SEVERAL TIMES WITH THE SAME COMPLAINT AND THE DEALER IS AWARE AND SAYS MULTIPLE PEOPLE HAVE COMPLAINED BUT THEY HAVE NO SOLUTION. DEALER SAYS TO MATCH OUTSIDE TEMP WITH INSIDE CAR TEMP AND LEAVE A/C ON. I FOLLOWED THE ADVICE, I TURN ON THE A/C IN THE WINTER AND THE HEAT IN THE SUMMER AND IT IS VERY UNCOMFORTABLE BUT STILL DOESN'T EFFECTIVELY SOLVE THE DANGEROUS PROBLEM. OUTSIDE TEMPERATURES REACH 100+ DEGREES IN ATLANTA AND TURNING ON THE HEAT AFTER WORKING OUT MAKES A BAD SITUATION WORSE. I FEEL PEOPLE CAN OR WILL DIE OR BE SERIOUSLY INJURED IF THE PROBLEM ISN'T CORRECTED BY THE MANUFACTURER / DEALERS....UPDATED 10/05/15*BF *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745437July 31, 2015
AIR BAGS
AIRBAG LIGHTS ON AT ALL TIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745135July 30, 2015
ENGINE
WE WERE TRAVELING AT APPROXIMATELY 65 MPH IN THE 2ND FROM RIGHT LANE IN HEAVY RUSH HOUR TRAFFIC WHEN THE ENGINE ABRUPTLY STOPPED AND COULD NOT BE RESTARTED. MY WIFE HAD DIFFICULTLY STEERING AND BRAKING TO MOVE TO THE BREAKDOWN LANE FROM THE LOSS OF ENGINE POWER. IT WAS VERY FORTUNATE THAT WE WERE NOT HIT BY ONCOMING TRAFFIC. THE CAR WAS TOWED TO THE DEALER WHO STATED THAT THE ENGINE HAD SEIZED AND NEEDED TO BE REPLACED AT GREAT EXPENSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745164July 30, 2015
ELECTRONIC STABILITY CONTROL (ESC)
"ESC OFF" LIGHT TURNS ON AFTER ENGINE STARTUP, OR DRIVING A FEW MILES. IT FIXES ITSELF WHEN ENGINE IS TURNED OFF, THEN TURNED ON AGAIN. ESC ON/OFF SWITCH HAS NO EFFECT ON THE LIGHT. IT OCCURS FOR A NUMBER OF TIMES A DAY. IT WOULD BE UNSAFE IF ESC IS TRULY TURNED OFF WHEN WE NEED IT. I HAD THE SAME PROBLEM FIXED IN A PREVIOUS RECALL. IT CAME BACK A FEW YEARS LATER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10745168July 30, 2015
ENGINE
IGNITION SWITCH ENGAGES STARTER WHEN TURNING ENGINE OFF. ON SEVERAL OCCASIONS, ENGINE STARTED ON ITS OWN WHEN KEY WAS IN ACCESSORY POSITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744544July 29, 2015
ENGINE
ON JULY 26, 2015 THE MOTOR OF MY 2011 HYUNDAI SONATA STARTED TO MAKE A LOT OF NOICE. I WAS ON COUNTRY ROADS AND TRIED TO MAKE IT HOME AND THE ENGINE SIEZED UP A FEW MILES LATER. HAD VEHICLE TOWED TO DEALERSHIP. SERVICE MANAGER AT DEALERSHIP SAID THAT SOMETHING HAD "LET LOOSE IN THE MOTOR" CAUSING TO HOLES IN THE BOTTOM OF THE MOTOR. HE SAID THE MOTOR WAS SEIZED UP AND HAD TO BE REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10744594July 29, 2015
ENGINE
WHILE DRIVING AT A SPEED OF 70 MPH THE ENGINE QUIT. THERE WAS NO PREVIOUS NOISE OR INDICATION OF A PROBLEM. TOW TRUCK DRIVER TRIED TO JUMP START WITH NO SUCCESS. TOWED TO HYUNDAI DEALER. THEY TESTED THE BATTERY AND DETERMINED THERE WAS A DEAD CELL. NEW BATTERY WAS INSTALLED STILL WOULD NOT START. AFTER FURTHER INVESTIGATION IT WAS DETERMINED THE ENGINE SEIZED UP. ORDERED AND INSTALLED A NEW REMANUFACTURED ENGINE. TOOK ELEVEN DAYS TO COMPLETE. UPDATE 9/15/15*CW UPDATED 12/13/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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