Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10735006July 19, 2015
ELECTRONIC STABILITY CONTROL (ESC), AIR BAGS, ENGINE
ECS WARNING LIGHT ALONG WITH CHECK ENGINE AND ABS WARNING LIGHTS CAME ON WHEN TURNING KEY IN IGNITION. THIS HAS HAPPENED TWICE SINCE, WITH ESC AND ABS WARNING LIGHTS COMING ON WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734906July 18, 2015
SERVICE BRAKES, STEERING
AN EXISTING RECALL (NHTSA CAMPAIGN NUMBER: 13V113000) INDICATES THAT FOR 2011 HYUNDAI SONATA THE STOP LAMP SWITCH MAY NOT FUNCTION CORRECTLY. THE RECALL NOTICE STATES THAT: "DURING THE AFFECTED MODELS' PRODUCTION PERIODS, SOME VEHICLES WERE EQUIPPED WITH STOP LAMP SWITCH ASSEMBLIES THAT MAY EXPERIENCE INTERMITTENT SWITCH POINT CONTACT. POTENTIALLY RESULT IN INTERMITTENT OPERATION OF THE PUSH-BUTTON START FEATURE,(WICH IS HAPPENING) INTERMITTENT ABILITY TO REMOVE THE VEHICLE'S SHIFTER FROM THE PARK POSITION( ALSO HAPPENING), OR INTERMITTENT OPERATION OF THE STOP LAMPS.(HAPPENING ALSO)" ALL OF THESE SYMPTOMS HAVE BEEN OBSERVED IN MY VEHICLE, YET THE BRAKE LIGHT SWTICH WAS REPLACED ON A ROUTINE SERVICE FOR A RECALL IN 2014. I WAS NOT EXPERIENCING ANY TROUBLE AT THAT TIME. NOW AT 65000 MILES AND LESS THEN ONE YEAR LATER MY BRAKES WONT TURN OFF WHEN MY CAR IS OFF RESULTING IN MY BATTERY TO DIE. HYUNDAI HAS HAD TO COME JUMP MY CAR THREE TIMES. WHEN I BROUGHT IT IN THEY SAID THEY ALREADY REPLACED IT AND ARE NO LONGER LIABLE FOR IT. NOW MY CAR IS STOPPING AND NOT ALLOWING ME TO ACCELERATE INTERMITTENLY DURING DRIVING THE VEHICLE. I ALSO SMELL BURNING RUBBER COMING FROM THE INSIDE BRAKE AREA NEAR THE SWITCH. SECONDLY, MY STEERING COULUM AND ALIGNMENT WERE OFF. I BROUGHT THE CAR IN TO HYUNDAI IN 2014 BECAUSE OF THE STEERING BEING VERY LOOOSE AND MAKING A KNOCKING NOISE WHEN YOU MOVED IT BACK AND FORTH. THEY SAID IT WAS THE COUPLING WICH THEY REAPLACED AND IT DID NOT RESOLVE THE MALFUNCTION. THEY THEN REPLACED THE STEERING RACK AND PERFOMED AN ALIGNMENT AND TIRE ROTATION WITH NEW TIRES. THE NOISE WENT AWAY BUT THE ALIGNMENT IS STILL TERRIBLY OFF. NOW WHEN I MAKE RIGHT TURNS IT MAKES A LOUD CLICKING NOISE AGAIN AND SHAKES AT 65MPH OR OVER. MY WARRENTY ENDED AT 60,000 MILES AND NOW NOTHING IS COVERED. I PAID FOR AN EXTENDED WARRENTY AT PURCHUSE OF WHICH THEY HAVE NO RECORD OF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734941July 18, 2015
ELECTRICAL SYSTEM
ELECTRIC FUSE BOX APPARENTLY HAD A SHORT. IMPACTED DOOR LOCKS, RADIO, AND WOULD CAUSE LIGHTS TO BURN OUT VERY QUICKLY...WITHIN 3 MONTHS OR LESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734854July 17, 2015
STEERING
THE STEERING ON MY VECHILE HAS BECOME VERY LOOSELY CAUSING THE STEERING TO NOT STEER PROPERLY. IF YOU TURN ONE DIRECTION YOUR VECHILE MAY STEER A DIFFERENT WAY. THERE NEEDS TO BE A RECALL ON THE STEERING ON THIS VECHILE IN THE US.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734579July 16, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2002 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE WOULD VEER IN EITHER DIRECTION INDEPENDENTLY. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES, BUT THE FAILURE COULD NOT BE DUPLICATED. THE CONTACT STATED THAT THE FAILURE RECURRED AND THE VEHICLE DROIVE INTO A DITCH. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT WAS DISCOVERED THAT THE SUBFRAME WAS CORRODED AND THE BOLTS SEPARATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734618July 16, 2015
ELECTRICAL SYSTEM
MY CAR WON'T START. IT SOUNDS LIKE IT TRIES TO START THEN ALL YOU HEAR IS THE STARTER SPINNING. I HAD MY VEHICLE TOWED TO THE NEAREST HYUNDAI DEALERSHIP. THE SERVICE ADVISOR AT THE DEALERSHIP EXPLAINED THAT THE STARTER LEVER ARM NEED TO BE REPLACED. THE PLASTIC PART IS KNOWN TO BE FAULTY, AND HYUNDAI REFUSES TO PERFORM A RECALL TO REPLACE THE PLASTIC PART WITH A METAL PART. TO MAKE MATTERS WORSE-THE STARTER LEVER ARM COST ABOUT $8.15 TO REPLACE HOWEVER THE DEALERSHIP INSIST ON CHARGING $400 TO REPLACE THE BROKEN PLASTIC LEVER ARM. I AM A SECOND OWNER, AND HAVE 75K MILES ON MY VEHICLE; THEREFORE I DO NOT HAVE A WARRANTY ON THE PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734266July 15, 2015
ENGINE
7/7/2015 MALFUNCTIONING WARNING LIGHT CAME ON AROUND 6 PM WHILE IN THE MIDDLE OF DRIVING. 7/8/2015 MALFUNCTIONING WARNING LIGHT TURNED OFF ITSELF. 7/9/2015 DEALERSHIP DIAGNOSIS STATED NEEDED A NEW OIL FLOW VALVE AND STRONGLY RECOMMENDED OIL CHANGE OCCUR SIMULTANEOUSLY EVEN THOUGH OIL CHANGE WAS NOT DUE FOR ANOTHER 2 MO / 2500 MI. ALL WORK COMPLETED SAME DAY AT A COST OF $379.33 EXCLUDING TAX. 7/10/2015 VEHICLE WOULD NOT START. HAD AAA TOWED TO DEALERSHIP. DEALERSHIP DIAGNOSED BAD STARTER LEVER. REPLACED STARTER LEVER SAME DAY FOR TOTAL COST OF $239.09. 7/11/2015 DROVE 0.5 MILES FROM HOME. WHILE DRIVING ON A BUSY ROAD, A POP SOUND OCCURRED, ENGINE SEIZED, ALL LIGHTS ON DASH CAME ON, NO CONTROL OF VEHICLE, ENGINE WAS SMOKING. AAA TOWED TO DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734379July 15, 2015
AIR BAGS
TL* THE CONTACT OWNED A 2001 HYUNDAI SONATA. WHILE DRIVING AT 55 MPH, THE CONTACT LOST CONTROL OF THE VEHICLE AND CRASHED INTO A BRIDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AIR BAG FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES TO THE HEAD, THUMB, KNEES, NECK, AND CHEST THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A SERVICE LOT. THE VEHICLE WAS DESTROYED. THE FAILURE MILEAGE WAS 134,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10734423July 15, 2015
AIR BAGS, SEAT BELTS
IN THE MID OF APRIL, I RECEIVED A EXTENDED WARRANTY LETTER FROM HYUNDAI FOR MY "AIR BAG" LIGHT THAT HAS BEEN ON. IT WAS FOR THE AIR BAG LIGHT DUE TO RESISTANCE WITHIN THE CONNECTOR FOR THE FRONT SEAT BELT BUCKLE. ON APRIL 27, 2015 I SCHEDULED MY FIRST APPOINTMENT AT SAVANNAH HYUNDAI. ON INVOICE IT STATED: 135681 CHECK AND FOUND HISTORY CODES B1701 DRIVERS SEAT BUCKLE PRETENSIONER RESISTANCE HIGH B176 PASSENGER SEAT BUCKLE RESISTANCE CLEAR CODES NO CODES RESET. I WAS TOLD THE PROBLEM WAS FIXED. AS I DROVE OFF THE SERVICE LOT, MY AIR BAG LIGHT WENT BACK ON. ON MAY 4, 2015, I WENT IN FOR ANOTHER DIAGNOSIS AND WAS TOLD THAT THEY NEEDED MY CAR TO STAY AT THE SHOP AND THEY GAVE ME A RENTAL. THEY SAID THEY NEEDED TO SEND MY SEAT OFF TO BE FIXED. IT WAS A FEW DAYS THAT THEY HAD MY CAR. ON THAT INVOICE IT STATED: CHECK AIR BAG SYSTEM FOR CODES B1701 AND B1706 DRIVER AND PASSENGER FRONT SEAT BELT BUCKLE PRETENSIONER RESISTANCE HIGH FOUND SERVICE BULLENTIN 15BE002 INSTALL TIE STRAP ON DRIVER AND PASSENGER SEAT BELT BUCKLE PRETENSIONER CONNECTORS.ON JUNE 22, 2015 I CAME IN SAVANNAH HYUNDAI ONCE AGAIN BECAUSE MY AIR BAG LIGHT WARNING CAME BACK ON. I WAS TOLD THAT MY WARRANTY WAS ALREADY EXTENDED WAS NO LONGER UNDER WARRANTY AND I WOULD HAVE TO PAY OUT OF POCKET IF I WANTED TO FIX THIS PROBLEM WITH MY CAR. WHICH I HAD THE EXTENDED WARRANTY AND HAD NO IDEA WHY THEY WERE FIGHTING WITH ME WITH THIS. FIX THE SAFETY ISSUE! ON INVOICE IT WAS NOTED THAT THE TSB FOR PRETENSIONER CONNECTORS WERE ALREADY PERFORMED AND THAT THE VEHICLE NEEDS PASSENGER BUCKLE PRETENSIONER AND THE TSB DOES NOT MENTION ANY WARRANTY COVERING THE REPLACEMENT, ONLY THE ZIP TIE INSTALLATION. I CALLED CORPORATE AND ON MAY 29, 2015, THEY ORDERED THE PASSENGER SEAT BUCKLE PRETENSIONER AND SUPPOSEDLY THEY FIXED THE ISSUE. TODAY IS JULY, 15, 2015 AND MY AIR BAG WARNING LAMP IS ON ONCE AGAIN. I AM VERY DISAPPOINTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733888July 14, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT 55 MPH, THE STEERING WHEEL MADE AN ABNORMAL CLICKING NOISE, VIBRATED, AND SOMETIMES MOVED INDEPENDENTLY. THE CONTACT STATED THAT THIS WAS A RECURRING ISSUE THAT BECAME WORSE DURING INCLEMENT WEATHER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT OF NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING); HOWEVER, THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734011July 14, 2015
UNKNOWN OR OTHER
BOUNCES UP AND DOWN IN THE FRONT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734078July 14, 2015
ENGINE
I HAD A MINOR FENDER BENDER ( A PERSON HIT ME AND TOOK OFF) 1 BLOCK LATER THE ENGINE DIED. IT WAS TAKEN TO THE SHOP WHERE I WAS FIRST TOLD IT NEEDED A NEW BATTERY AND A STARTER. BATTERY WAS ONLY 12 MONTHS OLD AND STARTER WAS NOT A PROBLEM. I HAD IT TOWED TO HYUNDAI AND THEY TOLD ME THE ENGINE SEIZED FROM SLUDGE AND WATER. I I DONT EVEN HAVE A SPRINKLER SYSTEM FOR WATER DAMAGE AND WE ARE IN A DROUGHT AND THE OIL WAS CHANGED A FEW MONTHS AGO. I HAD READ ABOUT THE SEIZED ENGINE ISSUES ON THIS MODEL BUT HYUNDAI SAYS THAT IS NOT TRUE. I POINTED OUT TO THEM THAT NO OIL LIGHT CAME ON AND NO CHECK ENGINE LIGHT CAME ON.I HAVE HAD NO PROBLEMS WITH THIS CAR UNTIL THIS HAPPENED. THEY REFUSE TO DO ANY THING ABOUT IT BUT ARE WILLING TO CHARGE ME $6700.00 TO REPLACE THE ENGINE
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10734088July 14, 2015
UNKNOWN OR OTHER
HEADLIGHTS GO OUT WHEN BRIGHTENING OR DIMMING LIGHTS OR WHEN TURNING TURN SIGNALS ON OR OFF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733732July 13, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE CONTACT HAD TO MANEUVER TO THE ROAD TO A COMPLETE STOP. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE ENGINE SEIZED AND WAS UNABLE TO DETERMINE WHY THE FAILURE OCCURRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733799July 13, 2015
STRUCTURE:BODY
LOCKED UNOCCUPIED VEHICLE WAS PARKED OUTSIDE IN A CLEAR OPEN AREA AND PANORAMIC GLASS ROOF SPONTANEOUSLY SHATTERED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733522July 12, 2015
ENGINE
I WAS DRIVING ON THE INTERSTATE AT 65MPH AND MY ENGINE SEIZED WITHOUT WARNING. I DRIFTED OFF OF THE ROAD AND CONTACTED HYUNDAI ROADSIDE ASSISTANCE. THE CAR WAS TOWED TO THE DEALERSHIP. AFTER 3 BUSINESS DAYS OF NOT GETTING ANY ANSWERS ON THE PROBLEM FROM THE DEALERSHIP THEY FINALLY CALLED ME AND SAID THE ENGINE HAD "SLUDGE" AND NEEDED TO BE REPLACED. THE CAR IS A 2013 THAT I PURCHASED IN 10/2012 AND HAD 45,000 MILES AT THE TIME OF THIS INCIDENT. I WAS INFORMED THAT THERE WAS NOTHING ELSE THAT COULD BE DONE AND THE WARRANTY WAS DECLINED DUE TO LACK OF MAINTENANCE (OIL CHANGES). I JUST HAD MY OIL CHANGED THE SAME DAY THAT THIS HAPPENED. I WAS TOLD BY THE DEALERSHIP THAT THERE WAS NOTHING ELSE THEY COULD DO AND A USED ENGINE WOULD COST $4,000+. I DECLINED THE SERVICE. THE CUSTOMER SERVICE AT BOTH HYUNDAI AND THE DEALERSHIP IS AWFUL. MY CAR IS STILL AT THE DEALERSHIP. THIS IS A SERIOUS SAFETY ISSUE THAT NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733166July 10, 2015
ENGINE, UNKNOWN OR OTHER
I WAS ON MY WAY HOME FROM WORK AND ACCELERATING FROM A STOP AT A TRAFFIC LIGHT WHEN THE CAR SEIZED AND INITIALLY APPEARED TO LOSE POWER. NO INDICATOR LIGHTS CAME ON PRIOR TO THE INCIDENT OCCURRING AND THERE WERE NO OTHER INDICATORS OF ANY PROBLEMS SUCH AS SMOKE, A SMELL, OR ANY LEAKS ON THE GROUND WHEN DRIVING OR PARKED. AFTER PULLING THE CAR OVER AND OPENING THE HOOD EVERYTHING APPEARED TO BE FINE. WE WERE UNABLE TO DIAGNOSE THE PROBLEM AND HAD IT TOWED TO A LOCAL REPAIR SHOP. THE NEXT DAY THE REPAIR SHOP CALLED AND STATED THERE APPEARED TO BE SOME SORT OF UNKNOWN DAMAGE TO THE ENGINE WHICH CAUSED IT TO COMPLETELY DRAIN OF OIL. OIL COVERED THE ENTIRE AREA OF THE ENGINE COMPARTMENT UNDERNEATH THE CASING. THE MECHANICS AT THE SHOP WERE UNABLE TO GET THE ENGINE TO TURN AT ALL. THE VEHICLE JUST HAD A FULL SERVICE AT THE DEALERSHIP ON 4/24/2015 INCLUDING: OIL & FILTER CHANGE, FUEL INDUCTION SERVICE, REPLACE ENGINE AIR FILTER, REPLACE CABIN AIR FILTER, ROTATE TIRES, CHECK BRAKES, CHECK EXHAUST, SUSPENSION, BELTS, AND HOSES, TOP OFF ALL FLUIDS, AND MULTI-POINT INSPECTION. AT THAT TIME THE CAR WAS NOTED IN PERFECT WORKING CONDITION AND NO ISSUES WERE ANNOTATED. THE ESTIMATED COST TO REPAIR THE ENGINE IS BETWEEN $9,000 AND $10,000, BUT THE REPAIR SHOP HASN'T FULLY ASSESSED THE DAMAGE TO THE REST OF THE VEHICLE. FROM WHAT I UNDERSTAND THIS SHOULD BE UNDER THE EXTENDED POWERTRAIN WARRANTY, BUT I'M CURRENTLY GOING THROUGH THE CLAIMS PROCESS TO TRY AND RESOLVE THIS. A QUICK SEARCH BRINGS UP A MULTITUDE OF SIMILAR CASES FOR HYUNDAI SONATAS REFERRING TO CATASTROPHIC ENGINE FAILURE WITH NEAR IDENTICAL CIRCUMSTANCES TO WHAT I EXPERIENCED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733285July 10, 2015
STEERING
MY STEERING WHEEL HAS A SIGNIFICANT CLICK WHEN I TURN ON IT. I WENT TO THE DEALERSHIP AND THEY TOLD ME IT WAS NOT COVERED UNDER WARRANTY. HYUNDAI OF TAMPA TOLD ME IT WAS A COUPLING IN THE STEERING WHEEL COLUMN AND IT IS A COMMON PROBLEM. I HAVE 71745 MILES ON A 2012 SONATA. HYUNDAI HAD A RECALL WITH THIS PROBLEM ON THEIR 2011 MODEL, BUT NOT ONE UNDER 2012. I SPOKE TO JESSICA WITH HYUNDAI CUSTOMER CONNECT CENTER. SHE WAS POLITE BUT COULD NOT DO ANYTHING EXCEPT OFFER ME A $35 COUPON FOR MAINTENANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733355July 10, 2015
POWER TRAIN
IN COLD WEATHER AND WHEN ENGINE IS COLD, WHEN SLOWING DOWN, UPON REACHING 20 MPH, THE CAR WILL JERK VERY ROUGHLY INTO A LOWER GEAR. I TOOK IT TO POHANKA HYUNDAI IN VIRGINIA STATING IT WAS THE TRANSMISSION WHICH THEY COVER FOR UP TO 100,000 MILES AND THEY SAID THEY WOULD NOT COVER IT EVEN THOUGH MY CAR ONLY HAD 70,000 MILES. THIS A PROBLEM WITH SEVERAL CARS ON THE HYUNDAI FORUMS WHERE I INITIALLY RESEARCHED ABOUT MY PROBLEM. POHANKA HYUNDAI STATED IT WAS A SAFETY BULLETIN ONLY AND NOT A RECALL, SO I WOULD HAVE TO PAY FOR THE REPAIR TO THE TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732660July 8, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 MPH, THERE WAS A CLICKING NOISE THAT CAME FROM THE STEERING COLUMN AND THE VEHICLE VEERED TO THE RIGHT WITHOUT WARNING. WHEN THE BRAKE PEDAL WAS DEPRESSED, THE STEERING WHEEL BEGAN TO SHAKE. THE FAILURE RECURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INFORMED THAT THE STEERING COLUMN FAILED AND SHOULD BE TAKEN TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND WAS INFORMED THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 10V426000 (STEERING). THE APPROXIMATE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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