Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10748631August 14, 2015
ENGINE, POWER TRAIN, STEERING
ON AUGUST 7, 2015 AT APPROXIMATELY 9:30 PM, I WAS COMING BACK FROM RUNNING AN ERRAND WITH MY 16-YEAR OLD DAUGHTER IN THE CAR WITH ME. I MADE A RIGHT-HAND TURN WHEN SUDDENLY, ALL OF THE LIGHTS ON THE INSTRUMENT PANEL ILLUMINATED AND THE ENGINE STOPPED. ADDITIONALLY, I LOST ALL POWER STEERING, ETC. I WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD IMMEDIATELY, BUT ALMOST GOT REAR-ENDED BY A PICKUP TRUCK THAT WAS FOLLOWING ME. I TURNED OFF THE CAR, LET IT SIT FOR A FEW MINUTES, AND STARTED IT UP AGAIN. THE CAR SEEMED FINE AT THAT POINT, AND I WAS ABLE TO CONTINUE MY SHORT DRIVE BACK TO MY HOME (APPROXIMATELY 1.25 MILES). WHEN I ARRIVED AT HOME AND PLACED THE CAR IN PARK, THE OIL PRESSURE LIGHT WAS FLICKERING SLIGHTLY. I TURNED THE CAR OFF AND WENT INTO THE HOUSE FOR THE NIGHT. THE NEXT MORNING (8/8/15), I CHECKED THE OIL LEVEL IN THE ENGINE, AND NOTED THAT IT WAS SLIGHTLY ABOVE THE FILL LINE. I ADDED SOME SYNTHETIC OIL TO THE ENGINE, CHECKED THE LEVEL AND NOTED THAT IT WAS ADEQUATE. I STARTED THE ENGINE TO GO RUN SOME ERRANDS. THE CAR SEEMED FINE AT FIRST, BUT WHEN I WAS APPROXIMATELY 5 MILES FROM MY HOME, THE OIL PRESSURE LIGHT BEGAN TO FLICKER AGAIN WHILE THE CAR WAS IDLING (AT A STOP LIGHT, ETC.) I CALLED MY HUSBAND RIGHT AWAY, WHO TOLD ME TO BRING THE CAR HOME. I NOTED THAT THE ENGINE HAD SOMEWHAT OF A TICKING NOISE WHILE DRIVING IT. WHEN I WAS APPROXIMATELY A QUARTER-MILE FROM HOME, THE ENGINE STARTED KNOCKING/BANGING VERY LOUDLY. I IMMEDIATELY SHUT THE CAR OFF, CALLED MY HUSBAND, AND CALLED FOR A TOW TRUCK. I HAD THE CAR TOWED TO MY MECHANIC'S SHOP. ON TUESDAY, 8/11/15, MY MECHANIC REMOVED THE OIL PAN AND INFORMED ME THAT THE BEARINGS WERE FAILING, WHICH CAUSED METAL SHARDS TO CLOG THE OIL PUMP FILTER, AND HE ALSO NOTED THAT THE OIL PAN WAS FULL OF SHARDS. THIS CAR IS A SAFETY HAZARD AND NEEDS TO BE RECALLED!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748691August 14, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. WHILE DRIVING 40 MPH, THE VEHICLE HESITATED TO ACCELERATE. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 34,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748836August 14, 2015
VEHICLE SPEED CONTROL, SERVICE BRAKES, FUEL/PROPULSION SYSTEM
I BOUGHT THIS 2013 HYBRID NEW ABOUT 6 MONTHS AGO. THERE ARE 2 MAIN ISSUES I HAVE HAD WITH THE CAR. FIRST: THE PROBLEM IS THE CAR SOMETIMES GOES ABOUT 3 MPH FOR APPROXIMATELY 25 FEET BEFORE LURCHING WITH GREAT ACCELERATION. I DROVE WITH THE 'ENERGY FLOW' MODE ON THE DISPLAY TO SEE WHAT WAS SHOWING WHEN THIS PROBLEM WAS OCCURRING. ACCORDING TO THE OWNER'S MANUAL THE DISPLAY WAS SHOWING THE "ENGINE GENERATION/MOTOR DRIVE" (TO DECELERATE THE VEHICLE, ENGINE BRAKING IS USED WHILE THE REGENERATIVE BRAKING IS APPLIED AND ALSO CHARGES THE HYBRID BATTERY. [ENGINE>BATTERY>WHEEL]). THIS SOUNDS LIKE A DECELERATION MODE, BUT SHOULD THIS BE HAPPENING WHEN MY FOOT IS PRESSING THE GAS PEDAL? IT HAS OCCURRED WHEN I HAVE SLOWED TO MAKE A LEFT TURN AND ALSO WHEN ACCELERATING FROM A DEAD STOP. IT HAPPENS WHEN I AM APPLYING STEADY PRESSURE OR PUMPING THE PEDAL. THIS CAN BE A HUGE POTENTIAL PROBLEM/ACCIDENT WAITING TO HAPPEN IF I AM ATTEMPTING TO TURN OR CROSS A ROAD WITH ONCOMING TRAFFIC BECAUSE I MAY NOT BE MOVING FAST ENOUGH TO CROSS BEFORE THE TRAFFIC GETS TO ME. EVEN IF THEY WERE OVER A HUNDRED FEET AWAY WHEN I STARTED THE TURN/TO CROSS THE INTERSECTION. SECOND: AS HAS BEEN PREVIOUSLY MENTIONED BY OTHERS, THERE IS A 'THUMP' FELT AT TIMES WHILE BRAKING. IT IS FELT IN THE DRIVER'S SEAT AND THROUGH THE BRAKE PEDAL AND ALSO FELT BY THE PASSENGER'S THROUGH THEIR SEATS. THE BEST WAY TO DESCRIBE IT WOULD BE THE FEELING OF BEING REAR-ENDED AND PUSHED FORWARD SEVERAL INCHES. AS DRIVER, MY HEAD IS USUALLY AN INCH OR TWO AWAY FROM THE HEAD REST AND WHEN THIS HAPPENS MY HEAD HITS THE HEADREST OR THE HEADREST HITS MY HEAD. THE BRAKE PEDAL ITSELF IS NOT AFFECTED, AS THERE IS NO FEELING OF LOSING THE BRAKE/NOT SLOWING DOWN. IT'S JUST A 'THUMP' FELT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748127August 12, 2015
POWER TRAIN, STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE STEERING WHEEL WAS MAKING AN ABNORMAL NOISE AND A STRONG VIBRATION. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 10V426000 (STEERING) AND 10V457000 (STEERING). THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 14V434000 (POWER TRAIN). THE CONTACT COULD NOT CONFIRM IF THE RECALL REPAIR PART WAS AVAILABLE TO SCHEDULE THE APPOINTMENT. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 116,944.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748251August 12, 2015
SUSPENSION
THE COIL SPRING ON THE LEFT FRONT BROKE, WE DON'T KNOW WHEN BUT THE CAR WAS IN FOR SOMETHING ELSE. IT SEEMS THAT THERE ARE MANY COMPLAINTS ABOUT THE COIL SPRINGS BREAKING AND LUCKILY WE WEREN'T HURT BY THIS. THIS SEEMS TO BE A MANUFACTURING DEFECT THAT SHOULDN'T BE PASSED ONTO THE CONSUMER. THE CAR IS ONLY 5 YEARS OLD WITH ABOUT 55000 MILES ON IT. WHAT HAPPENS WHEN THE OTHER SIDE BREAKS AND WE MIGHT BE ON THE HIGHWAY. I'M WORRIED ABOUT THIS AND I BELIEVE SOME KIND OF RECALL SHOULD BE WARRANTED. THANKS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748252August 12, 2015
ELECTRICAL SYSTEM
AFTER STARTING TO DRIVE I WANTED TO TURN THE VOLUME UP. AS I TRIED TO TURN UP THE VOLUME THE SYSTEM WOULD ACTUALLY TURN IT DOWN. ALSO, SO FAR THREE TIMES AS I ATTEMPTED TO TRY TO TURN THE VOLUME UP THE VOICE PROMPT COMMAND WOULD ASK FOR A COMMAND. THIS DOES NOT OCCUR AT ANY TIME TO TURN THE VOLUME DOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748016August 12, 2015
UNKNOWN OR OTHER
DRIVER SIDE SUN VISOR WOULD NOT STAY UP, CAUSING IT DROP IN FRONT OF EYES. MOVED TO SIDE, THEN FORCIBLY REMOVED IT WHEN I REACHED MY DESTINATION. APPEARS TO BE SAME PROBLEM RELATED TO MODELS FROM PREVIOUS YEARS, BUT 2009 NOT INCLUDED IN RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748037August 12, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE ENGINE BLOCK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 87,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747782August 11, 2015
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE PARKED AND STARTING THE VEHICLE, AN ABNORMAL CLICKING SOUND WAS HEARD FROM THE STEERING WHEEL WHEN TURNED. THE FAILURE RECURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 5,657. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747846August 11, 2015
STEERING
I HAVE 2011 SONATA GLS I BOUGHT BRAND NEW IN 2011 (I AM THE ONLY OWNER). THE REASON FOR THIS LETTER IS THAT I HAVE A FREQUENT AND INCREASING CLICKING SOUND ON MY STEERING WHEEL WHEN I'M DRIVING AND IT VERY FREQUENTLY COMES AND GETS LOUDER ON A SLIGHT MOVEMENT OF THE STEERING WHEEL WHEN I'M DRIVING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747553August 10, 2015
ENGINE
DURING ROUTINE OIL CHANGE, WAS TOLD THAT I NEEDED A NEW ENGINE BLOCK AND IT WAS NOT COVERED UNDER WARRANTY. WAS TOLD THIS WAS DUE TO LOW OIL IN THE CAR. AFTER ARGUING FOR 2 WEEKS WITH DEALER THAT I PURCHASED THE VEHICLE FROM (I AM THE ORIGINAL OWNER) AND THE ONLY DEALER THAT HAS EVER SERVICED THE VEHICLE, THEY REPLACED THE SMALL ENGINE BLOCK, UNDER WARRANTY. TOOK 1 MONTH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747556August 10, 2015
ENGINE
VEHICLE STARTING SHIFTING HARD, THEN WHILE DRIVING APPROXIMATELY 45 MPH, THE CAR FELL OUT OF GEAR INTO "NEUTRAL". PULLED OVER. VEHICLE RAN FINE FOR ABOUT A WEEK. VEHICLE THEN CONTINUED TO SHIFT HARD AND THE CHECK ENGINE LIGHT CAME ON. TOOK TO DEALER. I AM THE ORIGINAL OWNER. WAS TOLD IT WAS TWO SELENODES AND WIRING HARNESS. THIS REPAIR LASTED 48 HOURS. WAS REPAIRED UNDER WARRANTY ALTHOUGH THEY SAID IT COULD BE MY DRIVING HABITS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747559August 10, 2015
ENGINE
48 HOURS AFTER THE DEALER REPLACED TWO SELENODES AND WIRING HARNESS (STATING IT COULD BE MY DRIVING HABITS, BUT WOULD FILE IT UNDER THE WARRANTY) - THE VEHICLE STARTING SHIFTING EVEN HARDER THAN IT PREVIOUSLY HAD AND THEN SUDDENLY WOULD NOT GO OVER 25MPH AND THE RPMS WERE 5-6. LUCKILY WAS ABLE TO GET VEHICLE TO THE DEALER (I AM THE ORIGINAL OWNER) - AND WAS TOLD IT NOW NEEDS A NEW TRANSMISSION. I HAD ZERO ISSUES WITH MY VEHICLE TILL IT HIT APPROXIMATELY 75,000 MILES. I HAVE FILED TWO OTHER COMPLAINTS ON THIS WEBSITE REGARDING THE OTHER TWO INCIDENTS THAT I'VE HAD WARRANTY WORK DONE ON IN THE LAST 3 MONTHS. I EXPECT THAT THIS VEHICLE WILL COMPLETELY FALL APART BY THE TIME I HIT 100K AND THERE IS NO LONGER A WARRANTY. I AM VERY FORTUNATE THAT I DID NOT HAVE MY 3 KIDS WITH ME THIS LAST TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747616August 10, 2015
SEATS
THE POWER SEAT MECHANISM WILL NOT WORK TO BRING THE SEATBACK UPRIGHT ON THE DRIVERS SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747648August 10, 2015
SEAT BELTS
TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA SPORT. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE CONTACT NOTICED THAT THE SEAT BELT ON FRONT DRIVER SIDE WOULD TIGHTEN INDEPENDENTLY. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747672August 10, 2015
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 HYUNDAI SONATA. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE OCCUPANT CLASSIFICATION SYSTEM BECAME DISABLED WHEN AN ADULT WAS SEATED ON THE FRONT PASSENGER SIDE SEAT. THE FRONT PASSENGER AIR BAG LIGHT ILLUMINATED. THE CONTACT MENTIONED THAT THE AIR BAG LIGHT ILLUMINATED, SHUTTING OFF ALL AIR BAGS WITHIN THE VEHICLE. THE VEHICLE WAS SERVICE UNDER NHTSA CAMPAIGN NUMBER: 08V161000 (AIR BAGS). HOWEVER, THE REMEDY FAILED TO REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747176August 8, 2015
ELECTRONIC STABILITY CONTROL (ESC), STEERING, SUSPENSION
WHILE DRIVING ON THE HIGHWAY AND ATTEMPTING TO BRAKE THE STEERING WHEEL SHOOK RAPIDLY. THE STEERING WHEEL MAKES A CLICK WHEN IN PARK AND I MOVE THE STEEPING WHEEL SLIGHTLY OFF CENTER TO THE LEFT OR THE RIGHT. WHEN DRIVING AT ANY SPEED AND GO OVER BUMPS ON THE ROAD THE STEERING WHEEL MAKES A CLUNK NOISE. THE STEERING FEELS LOOSE WHEN DRIVING ON THE HIGHWAY AT SPEEDS OF 60+. THIS IS AN ISSUE THAT NEEDS TO BE RECALLED. WHEN I SPOKE TO THE DEALER THEY SAID THAT MY CAR DOESN'T HAVE ANY RECALLS ON THE STEERING! BUT FOUND RIGHT HERE ON THIS WEBSITE, SHOWS THE TSB#10-01-32. WE PURCHASED THIS CAR IN 2011 WITH THE FULL WARRANTY INTACT FROM CRAIN KIA, WHICH ALSO OWNS CRAIN HYUNDAI THE VEHICLE WAS A DEALERSHIP DEMO VEHICLE. AFTER RUNNING A VIN SEARCH ON THIS WEBSITE, IT HAS NOT BEEN INSPECTED OR REPAIRED. THIS IS UNSAFE AND PUTS THE LIVES OF NOT JUST THE OWNERS/DRIVERS OF THIS VEHICLE BUT OTHER DRIVERS ON THE ROAD AS WELL IN SEVERE DANGER. AT THIS TIME, IF NOTHING IS DONE, WE WILL PURSUE LEGAL ACTION AGAINST HYUNDAI NORTH AMERICA AND CRAIN HYUNDAI / KIA. FOR THEIR LACK OF PROFESSIONALISM, SELLING "UNSAFE" CARS TO THE PUBLIC! PLEASE REOPEN THIS CASE IMMEDIATELY AND HAVE THEM REPAIR THESE DARN CARS. SINCERELY, US SOLDIER AND FAMILY *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747208August 8, 2015
ENGINE
MY WIFE WAS DRIVING TO WORK CONNECTING FROM ROUTE 80 TO ROUTE 206 THEN CAR JUST CUTS OFF, NO LIGHTS , NO NOISE JUST DIE'S OUT. I HAD THE CAR TOWED TO DEALER AND THEY TOLD US THAT ENGINE SEIZED, I ASKED WHY THIS WOULD HAPPEN BECAUSE THIS COULD HAVE CAUSED AN ACCIDENT AND PUT MY WIFE'S LIFE IN DANGER THAT A CAR CAN JUST SHUT DOWN WITH NO PRIOR WARNING LIGHTS. DEALER TOLD ME I WOULD HAVE TO PAY TO TAKE APART ENGINE TO FIND OUT EXACTLY WHAT HAPPENED TO ENGINE EVEN THOUGH I MAINTENANCE THIS CAR APPROXIMATELY EVERY 2 MONTHS AND THE CAR HAD HIGHWAY MILES. I LOOKED ONLINE AND FOUND OUT OTHER CUSTOMERS HAD THIS PROBLEM AND THEY SAY IT'S A ENGINE DEFECT AND HYUNDAI WILL NOT PAY TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747072August 7, 2015
STEERING
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING COLUMN FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 1,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10746945August 7, 2015
STEERING
I OWN A 2011 HYUNDAI SONATA THAT RECENTLY BEGAN MAKING A LOUD CLUNKING NOISE FROM THE INTERIOR STEERING. THE STEERING IS NOW LOOSE AND ALONG WITH THE LOUD CLUNKING NOISE YOU CAN FEEL THE CLUNK AS YOU TURN THE STEERING WHEEL. I HAVE AN APPOINTMENT SCHEDULED TO REPAIR THE ISSUE ALONG WITH A FEW OTHER RECALLS. I WAS ADVISED TO CONTACT HYUNDAI. I CONTACTED HYUNDAI AND ADVISED THEM OF THE ISSUE. I WAS INFORMED THERE WAS A RECALL ON CERTAIN 2011 SONATAS IN REFERENCE TO THE SAME ISSUE, HOWEVER THE RECALL HAD BEEN CLOSED AND MY VEHICLE WAS NOT INCLUDED IN THAT RECALL. ACCORDING TO THE ORIGINAL RECALL THE STEERING COMPONENTS CAN FAIL OR DISCONNECT CAUSING THE STEERING WHEEL TO BECOME INOPERABLE WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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