Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10758571August 22, 2015
STEERING
WHEN TURNING THE STEERING WHEEL LEFT TO RIGHT, AN AUDIBLE MECHANICAL CLANKING NOISE IS HEARD IN THE STEERING COLUMN SYSTEM. ADDITIONALLY, YOU CAN FEEL FEEDBACK IN THE STEERING WHEEL WHEN THE CLANKING NOISE IS OCCURRING. THIS DEFECT IS BEST FOUND WHEN TURNING THE STEERING WHEEL QUICKLY TO THE LEFT AND THEN TO THE RIGHT, OR VICE VERSA. TOOK CAR TO FIRESTONE TODAY TO FIND PROBLEM, AND WAS TOLD IT WAS THE "STEERING COLUMN INTERMEDIATE SHAFT." THIS PART IS A RECALL ITEM LISTED FOR THIS YEAR/MAKE/MODEL. HOWEVER, MY VIN DOESN'T QUALIFY AS PART OF THIS RECALL. OBVIOUSLY THIS DEFECT IS WIDER SPREAD THAN CURRENTLY LISTED, AND DEFINITELY NEEDS TO INCLUDE MY VIN CAR. NOTE: I WORK AS AN AVIATION SAFETY INSPECTOR FOR THE FAA (FG-1825-13), SO I WORK IN THE SAME JOB POSITION BUT FOR AIRPLANES INSTEAD. THANKFULLY WITH MY MECHANICAL BACKGROUND, I WAS ABLE TO FIGURE OUT THERE WAS A SAFETY ISSUE BEFORE A POSSIBLE ACCIDENT AND LOSS OF CONTROL OCCURRED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10758583August 22, 2015
STEERING
WHILE DRIVING THIS CAR I HEARD A POPPING NOISE IN THE STEERING , I CALLED HYUNDAI THEY SENT ME TO HAVE THE CAR CHECKED NOT ONLY ON THIS BUT FOUND OUT THERE WERE 6 OTHER RECALLS WHEN I WENT TO PICK UP MY CAR THEY TOLD ME IT IS A MDPS COUPLING IN THE STEERING COLUMN AND NOT COVERED , THE REP TOLD ME THAT THIS IS AN ONGOING ISSUE WITH HYUNDAI AND THAT THE PART IS ON BACK ORDER FOR SEVERAL OTHER VEHICLES AND THAT IT WOULD COST ME 400 TO REPAIR , SINCE THIS IS AN ONGOING PROBLEM WITH THIS YEAR MODEL CAR WHY ARE THEY NOT DOING THIS AS A RECALL , I WAS TOLD THIS IS HAZARDOUS SITUATION AND COULD CAUSE A LIFE THREATENING ACCIDENT REALLY ? SO I GUESS HYUNDAI IS WAITING FOR SOMEONE TO BE KILLED ? I AM BEYOND DISAPPOINTED WITH THIS AND AM AFRAID TO DRIVE MY CAR NOW ! THEY NEED TO BE HELD RESPONSIBLE !
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750315August 21, 2015
VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT AN UNKNOWN SPEED, THE SUN ROOF EXPLODED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750382August 21, 2015
STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 50 MPH, THE STEERING WHEEL BECAME LOOSE. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN DIAGNOSED THAT THE STEERING COLUMN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750438August 21, 2015
STEERING, EQUIPMENT ADAPTIVE/MOBILITY
I WAS HAVING PROBLEMS WITH MY STEERING SHAKING AND RATTLING, WAS WAITING FOR MY APPOINTMENT AT THE DEALERSHIP TO RESOLVE THE PROBLEM AS I NOTICED WAS ON A RECALL NHTSA #10V457000 & 10V426000, DEALER STATED THEY WERE COMPLETED 05/ 2010. THAT I WOULD HAVE TO PAY $500 TO FIX THE PROBLEM AGAIN. I WAS IN PROCESS OF TRANSFERING BACK TO FT WORTH. DUE TO LIMETED BUDGET COULD NOT FIX THE PROBLEM .. SEVERAL DAYS LATER I WAS INVOLVED IN AN INCIDENT WHERE A PERSON HAD CONTACTED MY VEHICLE FROM THE FRONT. I MANAGED TO CAUSE THIS POSSIBLY FATAL FRONT END COLLISION TO BE A GLANCING BLOW. BUT NOT BEFORE HAVING PROBLEMS OPERATING THE VEHICLE'S STEERING CAPABILITY. THE SHAKING AND RATTLING IN THE STEERING WHEEL WHICH THEY (DEALERSHIP) SAID WAS CORRECTED; COME ALSO WITH PLAY IN THE STEERING IT SELF THE STEERING WHEEL IS TURNED ...LEFT OR RIGHT. DUE TO THIS DELAY THE SECONDS CAUSED CONTACT TO STILL BE MADE WHERE AS IF WAS CORRECTED WITH A ADEQUATE REPLACEMENT PART COULD POSSIBLY BEEN AVOIDED. NOW AM TOLD I HAVE TO PAY FOR THIS TO BE FIXED EVEN THOUGH IS A PRIOR RECAL; THAT IS STILL DEFECTIVE. MIND YOU THE PART IS $500. SO IS THIS A MATTER OF ONCE A RECALL ALWAYS A RECALL. AT $500 A POP. WARANTY IS 6 YRS / 60,000?? (NOT TOTALLY SURE ON THAT?) SO IS MY RESPONSBILITY AFTER THAT? MAY AS WELL SELL. IS IT THE AUTOMOTIVE S INDUSTRY TO HAVE CONSUMERS LEASE INSTEAD OF BUY. ..AND PARTS INDUSTRY AND MANUFACTURING INDUSTRY TO CAPITALIZE OFF OF DEFECTIVE PARTS...BY RESELLING THESE DEFECTICE PARTS OVER AND OVER???????????
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10758485August 21, 2015
STRUCTURE:BODY, ENGINE, EXTERIOR LIGHTING
ON 19 JUL 2013, AN INSURED DRIVER ON MY AUTO POLICY WAS DRIVING IN NORTH DAKOTA AND HIT A DEER. THE RIGHT FENDER, RIGHT HEADLIGHT, HOOD AND BUMPER WERE DAMAGED. SHE CALLED ME & I TOLD HER IF IT WAS SAFE TO DRIVE, TO CONTINUE DRIVING. SHE KEPT DRIVING AND THEN THE OVERHEATING LIGHT CAME ON. SHE PULLED THE CAR OVER IN LESS THAN A MINUTE. SHE CALLED ME AGAIN & I TOLD HER TO CALL HYUNDAI ROADSIDE ASSISTANCE. THE VEHICLE WAS TOWED TO ABRA IN BISMARCK, ND. THEY REPAIRED THE VEHICLE. THE COST WAS $9760.00. THEY WERE IN THE PROCESS OF MOVING IT FROM THE REPAIR SHOP TO THE PAINT SHOP, WHICH WAS RIGHT NEXT DOOR. THEY TURNED ON THE ENGINE & AS IT WAS SITTING THERE, IT STARTED SPEWING RADIATOR FLUID. THEY TURNED IT OFF AND TOOK THE CAR TO HYUNDAI OF BISMARCK. THEY DETERMINED THAT THE HEADS WERE WARPED AND THE ENGINE WAS DESTROYED. AFTER THE COST OF THE NEW ENGINE WAS ADDED TO THE COST OF REPAIRS, THE CAR WAS TOTALED. I DON'T THINK THAT IF A PERSON PULLS OVER WITHIN A MINUTE OF THE OVERHEATING LIGHT COMING ON. THAT IT WILL WARP THE HEADS. THE WHOLE REASON FOR THE LIGHT IS TO WARN THE DRIVER.. I BELIEVE THAT EITHER THE MOTOR WAS DEFECTIVE OR THE COMPUTER WITHIN THE VEHICLE WAS DEFECTIVE & DIDN'T COME ON EARLY ENOUGH BEFORE THERE WAS DAMAGE TO THE HEADS & WAS NOT CAUSED BY THE PERSON DIRIVING. THIS INSURANCE CLAIM WENT TOO FAST AND USAA SIGNED OFF AND TOTALED THE VEHICLE JUST ON NUMBERS, NOT ON ANY INVERSTIGATION OF THE REASON WHY THE HEADS WERE WARPED AND DESTROYED THE ENGINE. THE 414 NUMBER IS THE DRIVER. THE 262 NUMBER IS MY NUMBER IN REHAB AND I CAN BE REACHED AT ANY TIME. VERY RESPECTFULLY, TONY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10750095August 20, 2015
STEERING
STEERING WHEEL HAS LOUD NOISE WHEN TURNING WHEEL. ALSO WHEN TURNING STEERING WHEEL THERE IS PLAY IN TURN BEFORE WHEELS ACTUALLY TURN. DEALERSHIP COULD NOT REPAIR BECAUSE PARTS ARE ON BACK ORDER. WAS TOLD CAR IS SAFE TO DRIVE. DEALERSHIP WILL CALL WHEN IT IS MY TURN, OTHERS AHEAD OF ME, TO REPAIR. OUT OF WARRANTY BY ALMOST TWO MONTHS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750145August 20, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2012 HYUNDAI SONATA. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE DEALER DETERMINED THAT THE AIR BAG DETACHED ITSELF FROM THE STEERING COLUMN AND NEEDED TO BE RE-ATTACHED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ONLY OFFERED TO PAY FOR A PORTION OF THE REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10750166August 20, 2015
WHEELS, STEERING, SUSPENSION
STEERING COLUMN RECALL (CAMPAIGN 97) WAS IDENTIFIED AS PERFORMED BY HYUNDAI ON NOVEMBER 12, 2010. WHILE HAVING REPAIRS DONE TO 2011 HYUNDAI SONATA, THE MECHANIC IDENTIFIED THAT THE CAR HAD A RECALL WHICH WAS CHARACTERIZED BY THE STEERING PROBLEMS/SHAKING IDENTIFIED. HYUNDAI WAS CONTRACTED AND THEY SCHEDULED AN APPOINTMENT TO HAVE THE CAR DIAGNOSED STATING THEIR POLICY... "ONCE A RECALL / ALWAYS A RECALL." I REALLY DID NOT REALLY LIKE IT WHEN I WAS TOLD THAT IF THE PROBLEM WAS NOT THE STEERING COLUMN RECALL, I WOULD BE CHARGED FOR THE DIAGNOSIS. I REALLY DID HAVE A PROBLEM WHEN I WAS TOLD THAT THEY WOULD NOT TELL ME WHAT THE CHARGES MAY BE. COMPOUNDING THIS, THE RIMS HAVE CORRODED TO THE POINT WHERE THEY ARE ALMOST COMPLETELY BLACK. THIS HAS BEEN CONTRIBUTED TO BE CORROSION OF SOME SORT BY THREE INDEPENDENT INSPECTORS. WHEN I ASKED HYUNDAI MFG. & ES HYUNDAI FOR REPAIR/REPLACEMENT UNDER THE CORROSION WARRANTY, I WAS TOLD THIS IS NOT COVERED UNDER THEIR CORROSION WARRANTY. MY REPEATED REQUESTS TO HAVE A SERVICE MANAGER/TECHNICIAN TO LOOK AT THE RIMS AND HELP EXPLAIN WHAT THE PROBLEM IS HAVE BEEN REPEATEDLY IGNORED. WHY CAN'T THESE PEOPLE SAY WHAT THEY MEAN AND DO WHAT THEY SAY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749811August 19, 2015
ENGINE
HYUNDAI IS GOING TO REPLACE THE ENGINE UNDER WARRANTEE, HOWEVER THEY ONLY WARRANTEE THIS BRAND NEW LONG BLOCK (ENGINE) FOR 12 MONTHS OR 12,000 MILES INSTEAD OF WARRANTING THE ENGINE FOR AN ORIGINAL 10 YEARS OR 100,000 MILES. THE PROBLEM IS CAN THIS NEW ENGINE BE TRUSTED SINCE WE DON'T KNOW WHEN THE ENGINE WAS ORIGINALLY BUILT. HYUNDAI REQUIRES THAT ALL OIL CHANGE RECORDS BE GIVEN TO DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749819August 19, 2015
WHEELS, STRUCTURE:BODY
TL* THE CONTACT OWNS A 2006 HYUNDAI SONATA. WHILE DRIVING APPROXIMATELY 30 TO 40 MPH, THE VEHICLE RAN OVER A BUMP AND THE REAR END MOVED BACK AND FORTH. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE TIRE WAS OUT OF ALIGNMENT AND THE SUBFRAME OF THE VEHICLE WAS CORRODED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 13V354000 (SUSPENSION); HOWEVER, THE VIN WAS NOT INCLUDED. THE APPROXIMATE FAILURE MILEAGE WAS 210,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749828August 19, 2015
STRUCTURE:BODY
REACHED TO OPEN BACK PASSENGER DOOR AND IT FELL IN PIECES IN MY HAND. THIS WILL BE THE SECOND TIME THIS HAPPENED TO ME THE FIRST TIME COSTING ME $125.0. I RETIRED A.COULD MONTHS ABACK AND CANNOT AFFORD THIS BUT I FEEL IT'S.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749831August 19, 2015
UNKNOWN OR OTHER
THE CAR DEALERSHIP JUST CHANGED A PART ON THE CAR IN HOPES TO FIX THE ISSUES I'VE HAD THE LAST 4-5 TIMES THE CAR WOULDN'T START. I HAVE REPORTED THIS AS WELL TWO WEEKS AGO. THIS PARTICULAR EVENT, WHEN I WAS DRIVING MY CAR SHUT DOWN COMPLETELY, ALL LIGHTS ON DASH LIT UP AND WOULD NOT RESTART. A BURNT SMELL FILLED THE CAB AND I THOUGHT IT MAY BE MY BATTERY. HOOKED UP CABLES, LET IT CHARGE, TRIED TURNING IT OVER AND IT DID NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749855August 19, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA HYBRID. WHILE DRIVING AT 35 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749376August 18, 2015
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2005 HYUNDAI SONATA. THE CONTACT WAS INFORMED THAT THE BRAKE LIGHTS WERE ILLUMINATED WITHOUT THE BRAKE PEDAL BEING DEPRESSED. THE CONTACT STATED THAT THE BATTERY HAD TO BE DISCONNECTED IN ORDER FOR THE BRAKE LIGHTS TO TURN OFF. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 09V280000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS APPROXIMATELY 58,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749483August 18, 2015
ENGINE
MY WIFE AND LITTLE KIDS WERE TRAVELING ON HIGHWAY WHEN THE CAR LOST POWER STEERING AND ALL THE LIGHTS LIGHT UP ON THE INSTRUMENTAL PANEL. LUCKILY, SHE WAS ABLE TO MANEUVER THE CAR TO A SIDE OF THE ROAD AVOIDING REAR-ENDED COLLISION. THERE WAS NO INDICATION OF ANY PROBLEM UP UNTIL LAST SECOND. IT WAS TOWED AWAY AND LATER DECLARED AS ENGINE SEIZED. THIS CAR IS DANGEROUS AND HAZARD ON A ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749466August 18, 2015
WHEELS, STRUCTURE:BODY
ORIGINAL TIRES ON THE VEHICLE (KUMHO) WORE OUT AFTER 30K MILES AND BECAME VERY NOISY AFTER ABOUT 20K MILES. REPLACED THE TIRES WITH A SET OF HANKOOK OPTIMA H727. NOW HAVE 27K MILES ON THESE TIRES AND THEY ARE JUST AS NOISY AS THE ORIGINAL STOCK TIRES, ALTHOUGH THEY ARE WEARING A LOT BETTER THAN THE KUMHOS. I BELIEVE IT IS A DESIGN FLAW WITH THE VEHICLE ITSELF AS THERE SHOULD NOT BE THE TIRE NOISE ENTERING THE CABIN LIKE IT DOES. I AM RUNNING A SET OF HANKOOK OPTIMA H725 ON A 2008 TOYOTA RAV4 WITH 124K MILES AND 55K MILES ON THOSE TIRES. THERE IS VIRTUALLY NO NOISE COMING FROM THOSE TIRES INTO THE CABIN AND I HESITATE TO PURCHASE ANOTHER SET OF TIRES FOR MY SONATA UNTIL A DETERMINATION IS MADE REGARDING THE EXCESSIVE NOISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10749313August 17, 2015
ENGINE
WE BEGAN HEARING SOME NOISES FROM UNDER THE HOOD, AND SCHEDULED TO TAKE THE CAR IN FOR MAINTENANCE AND AN OIL CHANGE ON WEDNESDAY OF THE FOLLOWING WEEK (8/18/2015 WAS OUR APPOINTMENT). ON 8/17/15 THE CAR STARTED LIKE NORMAL, WE GOT BACK ON THE ROAD, AND MY HUSBAND BEGAN TO ACCELERATE. IT ACCELERATED TO 15MPH, THEN STOPPED ACCELERATING. THE CAR HAD SHUT OFF. THE LIGHTS ON THE DASH CAME ON, THE POWER STEERING AND POWER BRAKES CEASED TO WORK, AND WE BARELY MADE IT OFF THE ROAD. WE PUT IT IN PARK, TOOK THE KEY OUT, WAITED FOR A MINUTE, AND TRIED RESTARTING IT. IT WOULD CLICK ONCE, THEN NOTHING. WE TRIED JUMPING IT, NOTHING. WE WERE TOLD IT SOUNDED LIKE THE ALTERNATOR, SO HAD IT TOWED TO A NEARBY AAA SHOP. THE FOLLOWING DAY (MONDAY, 8/17/15) WE RECEIVED A CALL THAT THE ENGINE HAD SEIZED. AND UPON CALLING THE DEALERSHIP WE BOUGHT THE CAR FROM, FOUND OUT THAT THE EXTENDED WARRANTY WE PURCHASED, HAD JUST EXPIRED AT 109K MILES AND WE WERE AT 130K MILES. WE ASKED THE AAA AND THE DEALERSHIP TO CALL AROUND TO GET PRICING ON HOW MUCH AN ENGINE WOULD BE. THEY WERE SHOCKED TO LEARN THAT THE ENGINE FOR THE 2011 HYUNDAI SONATA IS UNAVAILABLE NATIONWIDE, INDEFINITELY. THIS IS UNHEARD OF AND IS WHAT PROMPTED ME TO SEARCH ONLINE TO CHECK IF A SEIZED ENGINE WAS ONE OF THE MANY PROBLEMS/RECALLS/MISTAKES MADE WITH THIS CAR, AND SURPRISINGLY, IT WAS! I TRULY HOPE THE NHTSA WILL INVESTIGATE AT THE VERY LEAST! AND RECALL THIS CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748869August 15, 2015
POWER TRAIN, ELECTRICAL SYSTEM, ENGINE
ON A COUPLE OF SEPARATE INCIDENTS, THE GEAR DISAPPEAR. I WAS DRIVING ON D, THE GEAR WAS ON D, BUT AFTER SEVERAL MILES THE GEAR DISAPPEAR. I PULLED OVER TO PARK THE CAR, I PUT THE CAR ON REVERSE, BUT THE GEAR WAS NOT VISIBLE. I TURNED THE CAR OFF AND TURNED IT BACK ON, I COULD SEE THE GEAR THEN. THIS HAS HAPPENED A COUPLE OF TIMES. A COUPLE OF WEEKS AFTER THIS HAPPENED, THE CAR DID NOT START AT ALL. THE CAR ENDED UP STARTING AFTER IT WAS TOWED TO THE DEALERSHIP. APART FROM THIS ISSUE I'VE BEEN AT THE DEALERSHIP FOR SEVERAL OTHER ISSUES. STARTER, AXLES, THE KEY IGNITION SWITCH, SENSORS, ETC. IT'S BEEN VERY TIME CONSUMING AND EXPENSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748905August 15, 2015
POWER TRAIN
WHEN IN DRIVE, AT LOW SPEEDS (BETWEEN 5MPH AND 10MPH) THE VEHICLE BECOMES JERKY WHEN DECELERATING, VEHICLE SHUDDERS AS IF TROUBLING TO CHANGE GEARS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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