Hyundai Sonata Complaints

17,026 consumer complaints on file.

#10761861September 6, 2015
STEERING
WAS DRIVING DOWN THE ROAD HIT A SMALL PIECE OF BLACK ICE AND LOST CONTROL COULDN'T RECOVER DUE TO EXCESSIVE PLAY IN STEERING WHEEL. AFTER FILLING CLAIM AND GETTING CAR REPAIRED STEERING HAS GOT WORSE. DID RESARCH THERE IS A RECALL ON HYUNDAI SANATAS FOR THIS ISSUE BUT IS NOT COVERED ON MY CAR MANY OTHERS ARE HAVING THIS ISSUE AND ARE STILL NOT COVERED ON ANY RECALL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10761812September 5, 2015
SEAT BELTS
ME AND MY WIFE WERE OUT DRIVING IN TRAFFIC WHEN I HAD TO STOP ABRUPTLY. HER SEATBELT DID NOT LOCK IN PLACE AND SHE INJURED HER NECK. WE DID NOT SEEK MEDICAL ATTENTION, DUE TO HER NOT WANTING TO. THIS POSES A SERIOUS HEALTH AND SAFETY RISK FOR ANYONE IN MY PASSENGER SEAT. AFTER THIS EVENT, WE DROVE TO AN ISOLATED AREA TO TEST IF THE SEATBELT WOULD LOCK AT SPEEDS OF 30, 25, 15, AND 10. THE SEAT BELT DID NOT LOCK INTO PLACE CAUSING MY WIFE BODY TO MOVE FORWARD.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10761680September 4, 2015
STEERING
WHEN THIS PROBLEM STARTED INITIALLY IT WAS A LITTLE NOISE THAT YOU CAN BARELY HEAR WHENEVER THE STEERING WAS TURN TO THE RIGHT OR TO THE LEFT, BUT AS THE DAYS GOES BY THE SITUATION KEEP GETTING WORST, THE NOISE COULD BE HEARD A LITTLE LOUDER. I WENT TO THE WEB AND I FOUND A RECALL FOR THE 2011 HYUNDAI SONATA BECAUSE OF ISSUES WITH THE STEERING, I CALLED HYUNDAI CUSTOMER SERVICE IN ORDER TO GET INFORMATION ABOUT THE RECALL AND THEY TOLD ME THAT MY CAR WAS NOT PART OF THE RECALL JUST BECAUSE MY CAR WAS MADE ABOUT A MONTH AFTER THE DATE ON THE RECALL. THEY SAID THE RECALL WAS FOR SONATA BUILT BY DECEMBER 11, 2009 TO SEPTEMBER 10, 2010. MY CAR WAS BUILT ON OCTOBER 6, 2010. I EXPLAINED THAT MY CAR WAS HAVING THE SAME ISSUE AS THE CARS ON THE RECALL AND MY CAR WAS ALSO MADE IN THE SAME FACTORY IN ALABAMA AS WAS THE OTHER CARS ON THE RECALL. THEY TOLD ME TO GO THE DEALERSHIP WHERE I BOUGHT THE CAR. I WENT TO THE DEALERSHIP BUT THEY WANT TO CHARGE $165 TO DIAGNOSE THE CAR BEFORE FIXING IT AND THEN CHARGE TO FIX IT. I THINK MY CAR ALSO HAVE THE SAME PROBLEM WITH THE STEERING AS THE OTHERS BECAUSE ITS LESS THAN A MONTHS AND THAT'S NOT ENOUGH TIME FOR THEM TO FIX THE ISSUE THEY HAVE. THE OPTION THAT I HAVE IS TO ADDRESS IT WITH YOU. THANKS FOR THE HELP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761434September 4, 2015
STEERING, UNKNOWN OR OTHER
I HAVE NOTICED A GRADUALLY WORSENING RATTLING NOISE WHILE DRIVING. THE NOISE IS COMING FROM THE STEERING COLUMN, AND THE STEERING WHEEL VIBRATES INTERMITTENTLY. IT HAPPENS ON THE FREEWAY WHEN DRIVING 75MPH AND IT HAPPENS ON SURFACE STREETS DRIVING THE POSTED SPEED LIMIT. THE NOISE ALSO HAPPENS WHEN THE CAR IS IDLE AND YOU MOVE THE STEERING WHEEL IN EITHER DIRECTION. THE STEERING WHEEL ACTS AS IF IT IS CATCHING ON SOMETHING. THIS SEEMS TO BE A COMMON ISSUE THAT IS REPORTED ON HYUNDAI SITES, BUT IT HAS NOT BEEN REPORTED ON THIS SITE. PLEASE LOOK INTO THIS AND SEE IF IT IS A SAFETY ISSUE THAT MERITS A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761464September 4, 2015
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WHILE DRIVING ON A HIGHWAY IN THE MIDDLE OF TRAFFIC MY 2011 SONATA COMPLETELY STOPPED AND THE ENGINE TOTALLY SEIZED UP ENDANGERING MY ENTIRE FAMILY. THERE WAS NO UNUSUAL ENGINE SOUND PRIOR TO IT STOPPING AND NO WARNING WHATSOEVER. WE HAD TO COAST TO THE SIDE OF THE ROAD, AVOIDING ONCOMING TRAFFIC. THIS IS TOTALLY UNACCEPTABLE AS IT ENDANGERED 5 LIVES. THANK GOODNESS WE WERE ABLE TO GET TO THE SIDE OF THE ROAD. WE ARE TOLD THAT THE ENGINE WOULD NEED TO BE TOTALLY REPLACED AT A MIN. ENGINE COST OF $5800 NOT INCLUDING LABOR OR OTHER PARTS. IN ESTIMATING COSTS, PROBABLY $8000 OR MORE. IT LOOKS LIKE THERE IS A DEFECT IN THE ROTATING ASSEMBLY THAT CAUSES SUDDEN AND CATASTROPHIC ENGINE FAILURE. HYUNDAI IS AWARE OF THIS PROBLEM AND HAS DONE NOTHING TO PREVENT IT. NOW I HAVE NO CAR TO DRIVE, AND MUST SOMEHOW COME UP WITH THE ABOVE COSTS OR RENT A CAR. THE CAR IS OUT OF WARRANTY BUT WAS WELL MAINTAINED. THIS IS A SERIOUS PROBLEM AND NEEDS IMMEDIATE ATTENTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761497September 4, 2015
STEERING
I HAVING NOTICE WHEN ACCELERATING UP TO ABOUT 25-35 MILES PER HOUR THERE IS A CONSANT RATTLING SOUND COMING FROM MY STEERING COLUMN. ALSO WHEN I HIT A SMALL OR LARGE BUMP IN THE ROAD THERE IS A LOUD CLICKING SOUND COMING FROM THE STEERING WHEEL LIKE IT IS ABOUT TO FALL OFF. IN THE LAST FEW DAYS I HAVE NOTICE WHEN I TRYING TO BRIGHTEN OR DIM MY LIGHTS AT NIGHT, THE SLIGHTEST TOUCH CAUSES THE LIGHTS TO FLICKER ON THE INSIDE OF THE CAR AND THE LIGHTS TO GO OUT MOMENTARILY. IT SEEMS WHAT EVER IS AFFECTING MY STEERING COLUMN IS AFFECTING MY LIGHTS AS WELL. IT IS GETTING VERY DANGEROUS TO DRIVE AND THIS IS MY ONLY SOURCE OF TRANSPORTATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761203September 3, 2015
EXTERIOR LIGHTING
MY HYUNDAI SONATA TAIL LIGHTS, BRAKE LIGHTS ARE MELTING THE PANELING AND DESTROYING THE SOCKETS WHERE THE BULBS GO. THE DEALER SERVICE DEPARTMENT CHARGED ME $250 TO REPLACE THE BRAKE LAMP SWITCH WHICH WAS A RECALL ON 2011 HYUNDAI SONATAS BUT CLAIMED MY CAR WAS NOT ONE ON THE SERVICE RECALL. THE SERVICE DEPARTMENT SAID THE BULBS HAD MELTED THE PANELING AND THAT THEY HAD TO SHAVE DOWN THE PANEL TO GET THE BULB TO WORK. NOW THE LEFT TAIL LIGHT IS NOT WORKING AND THEY SAID I NEED TO REPLACE IT FOR ANOTHER $250 THIS IS NOT CAUSED BY ME THE CONSUMER AND WITH THE MELTING OF THIS I AM AFRAID IT WILL CAUSE AN ELECRTRICAL FIRE IN MY REAR. HYUNDAI NEEDS TO FIX THIS ISSUE AND REFUND ME MONEY I ALREADY PAID OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761227September 3, 2015
FUEL/PROPULSION SYSTEM, SERVICE BRAKES, ENGINE
ON MORE THAN A DOZEN OCCASIONS SINCE PURCHASE, THE VEHICLE HAS NEGLECTED TO ACCELERATE WHEN THE GAS PEDAL IS DEPRESSED NEARLY CAUSING ME TO BE HIT BY ONCOMING TRAFFIC. ADDITIONALLY, THE VEHICLE HAS SLAMMED ON THE BRAKES AT HIGH RATES OF SPEED WHEN THE DRIVER WAS BARELY APPLYING PRESSURE TO THE PEDAL; ALMOST CAUSING THE VEHICLE TO BE REAR ENDED. THE VEHICLE HAS BEEN INSPECTED BY TWO HYUNDAI DEALERSHIPS FOR THE ISSUES; OF WHICH THEY CLAIMED TO HAVE REPLICATED. BOTH DEALERSHIPS STATED THAT IT WAS NORMAL BEHAVIOR FOR THE VEHICLE AND THERE WAS NOTHING THEY COULD DO TO MAKE THE ISSUES GO AWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761391September 3, 2015
VISIBILITY/WIPER
THE DRIVER SIDE SUN VISOR FOR MY VEHICLE HAS BEEN DROOPING FOR OVER A YEAR. IT WOULD HANG JUST LOW ENOUGH TO OBSTRUCT MY VISION THROUGH THE WINDSHIELD, BUT ALSO BLOCK VIEW OF THE REAR VIEW MIRROR. FOR SOME TIME, I WAS ABLE TO WORK AROUND THE PROBLEM, SHIFTING THE VISOR BACKWARDS AGAINST THE WINDSHIELD, IN ORDER TO PROVIDE CLEAR VISION. THIS MORNING, HOWEVER, I ENTERED MY VEHICLE TO FIND THAT THE VISOR HAD COMPLETELY BROKEN. NOW, THERE IS NO TENSION TO HOLD THE VISOR IN PLACE AGAINST THE ROOF OF THE VEHICLE OR THE WINDSHIELD, IT MERELY HANGS DOWN. THERE IS NO WAY FOR ME TO SAFELY DRIVE MY VEHICLE, AS MY VIEW OF THE ROAD IS COMPLETELY OBSTRUCTED. SHIFTING THE VISOR OFF TO THE SIDE ONLY SERVES TO BLOCK ANY AND ALL VIEW OF MY BLIND SPOTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760975September 2, 2015
ENGINE
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL KNOCKING NOISE. THE VEHICLE LOST POWER AND FAILED TO ACCELERATE. THE CONTACT COASTED THE VEHICLE HOME AND CALLED THE LOCAL DEALER. THE DEALER STATED THAT THE ENTIRE ENGINE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761116September 2, 2015
ENGINE
I WAS TRAVELING IN PA. ON ROUTE 879 AND 153, AT A RATE OF ABOUT 60 MPH MERGING INTO TRAFFIC, THE ENGINE JUST STOPPED WORKING, I ALMOST CAUSED AN ACCIDENT TRYING TO GET OFF THE ROAD WHILE THE MERGE LANE WAS ENDING. THIS VEHICLE HAS BEEN REGULARLY MAINTAINED. I AM BEING TOLD BY THE MECHANICS THAT I NEED A WHOLE NEW ENGINE. THE MECHANIC DOESN'T SEE WHY THIS SHOULD HAVE HAPPENED. I UNDERSTAND THAT OTHER PEOPLE HAVE HAD SIMILAR EXPERIENCES, THANKFUL NO ONE WAS HURT. OPENED A CASE WITH HYUNDAI (C8187494). THE OPERATOR AT HYUNDAI THAT TOOK MY INFORMATION STATED THAT SHE NEW OF THE LAWSUIT AND THAT HYUNDAI WAS NOT DOING ANYTHING. SOMEONE COULD HAVE BEEN KILLED ANY ASSISTANCE YOU CAN GIVE WOULD BE APPRECIATED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10761143September 2, 2015
UNKNOWN OR OTHER
THE CAR SENT ME AN EMAIL AND IT IS NOT MY CAR. THIS HAS HAPPENED SINCE IT WAS NEW. ISN'T THIS A SEVERE SECURITY PROBLEM FOR THE REAL OWNER? NO ONE HAS EVER RESPONDED AT HYUDAI. I HAVE MADE CONTACT ON SEVERAL OCCASIONS OVER THE YEARS. I GUESS THEY DON'T CARE. IT SEEMS THAT THE AUTOMOTIVE INDUSTRY HAS NO CONCERNS WITH RESPECT TO PRIVACY. I HOPE MY NEXT NEW CAR HAS BETTER CONTROL OVER THIS TYPE OF INFORMATION. I WONDER IF ANYONE IN GOVERNMENT CARES?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760623September 1, 2015
STRUCTURE
TL* THE CONTACT OWNS A 2014 HYUNDAI SONATA. THE CONTACT STATED THAT THE KEYLESS START FUNCTIONALITY DID NOT PERFORM AS INTENDED, WHICH RESULTED IN CARBON MONOXIDE SPREADING THROUGHOUT THE RESIDENCE. WHEN THE VEHICLE WAS PURCHASED, THE DEALER INFORMED THE CONTACT THAT THE KEYLESS START SYSTEM IN THE VEHICLE HAD AN IDLE TIMER THAT WAS SUPPOSED TO SHUT THE VEHICLE OFF WHEN IDLING FOR A PERIOD OF TIME. THE CONTACT REQUIRED MEDICAL ATTENTION AND THE PHYSICIAN DIAGNOSED THAT THE CONTACT HAD CARBON MONOXIDE POISONING. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 11,485. MA 10/16/15 THE CONSUMER STATED HE WAS TOLD, SINCE THE VEHICLE HAD A START BUTTON, IF LEFT IN PARK, IT WOULD SHUT OFF ON ITS OWN. UPDATED 12/10/15. *JB
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10760706September 1, 2015
WHEELS
MY CAR HAD LESS THAN 10,000 MILES ON IT AND THE TIRES WENT BALD, THIS CAR WAS HORRIBLE IN THE SNOW WE HAD TO BUY SNOW TIRES. ALL SEASON DOESN'T DO IT IN THE SNOW. THE HEADLIGHTS ARE TERRIBLE AT NIGHT IT LIMITS YOUR VISION IN FRONT OF YOU MAKES IT HARD TO SEE CURVES. ALSO THERE REALLY ISN'T A OFF FOR THE HEAT OR AIR CONDITION SO YOU ALWAYS HAVE ONE OR THE OTHER. THE WINDOWS STEAM UP FOR NO APPARENT REASON. THIS CAR WAS ALSO RECALLED FOR THE SHIFTER LINKAGE COMING DETACHED WE HAD IT FIXED SO WE THOUGHT AND NOW A YEAR LATER IT IS GIVING US THE PROBLEMS THE RECALL SPECIFIES. THERE ARE A LOT OF LITTLE THINGS WE DON'T LIKE ABOUT THIS CAR AND I DON'T THINK I WOULD BUY ANOTHER HYUNDAI .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760741September 1, 2015
VEHICLE SPEED CONTROL, POWER TRAIN
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. THE CONTACT STATED THAT THE VEHICLE DID NOT REGISTER THE GEAR ON THE INSTRUMENT PANEL WHEN SHIFTED AROUND, MAKING IT DIFFICULT TO KNOW WHICH GEAR WAS IN USE. THE CONTACT STATED THAT THE FAILURE AFFECTED THE ACCELERATION. THE CONTACT ALSO STATED THAT WHEN THE GEAR WAS PLACED IN DRIVE, THE VEHICLE JOLTED. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND STATED THAT THE VEHICLE WAS EXCLUDED FROM ANY RECALLS. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 99,000. THE VIN WAS NOT PROVIDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760760September 1, 2015
FUEL/PROPULSION SYSTEM
GAS GUAGE NOT REGISTERING CORRECTLY WAS TOLD BY DEALER IT IS A SENSOR, BUT THEN FAILED AFTER TESTING. MECHANIC RETESTING, SAYS FUEL UNIT NOT REGISTERING ON CLUSTER. FAULT IN "CLUSTER" SO GAS GUAGE IS NOT WORKING. WANTS TO CHARGE $1482 TO REPLACE, SAYS NOT WARRANTIED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760800September 1, 2015
SUSPENSION
THE ORIGINAL EQUIPMENT TIRES WORE UNEVEN (CUPPING) PRODUCING A LOUD SOUND AS SPEED INCREASED. THESE TIRES WERE REPLACED WITH NEW TOYO PROXES TIRES, WHICH EVENTUALLY WORE THE REAR TIRES IN THE SAME MANNER PRODUCING UNACCEPTABLE TIRE NOISE. THE CURRENT (THIRD SET) OF NEW TIRES, HANKOOK 727'S, HAVE APX. 20K MILES AND HAVE STARTED TO WEAR THE REAR TIRES IN THE SAME (CUPPING) PATTERN. THE DEALER WAS MADE AWARE OF THIS YEARS AGO DURING A MAINTENANCE VISIT. HE SUGGESTED REPLACING THE TIRES AND ROTATING THEM EVERY 5K MILES. THIS SUGGESTION IS NOT A SATISFACTORY FIX. OUTSIDE OF THIS PROBLEM THE CAR IS PERFECT. HOWEVER, REPLACING TIRES BEFORE THEY'RE WORN OUT IS TOO EXPENSIVE. TIRE REPLACEMENT OFF-SETS THE FUEL EFFICIENCY RATING THAT PROMPTED THE PURCHASE OF THIS CAR! NOT ONE OF THE 3 SETS OF TIRES ON THIS CAR GOT CLOSE TO THE MANUFACTURERS MILEAGE RATING! A NEW SET OF TIRES MOUNTED AND BALANCED IS MORE THAN $1,000.00. GIVEN THE COST OF TIRES, THIS CAR IS MORE EXPENSIVE TO OPERATE THAN MY OTHER CAR, A V8 PERFORMANCE SEDAN WHICH AVERAGES 19MPG. I'M NOT HAPPY WITH THE TIRE WEAR SITUATION AND I'M CONSIDERING A REPLACEMENT VEHICLE DUE TO THIS PROBLEM. THERE WAS A RE-CALL TO REPLACE THE REAR LOWER CONTROL ARMS WHICH DIDN'T HELP WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760872September 1, 2015
ENGINE
ON MAY 29, 2015 I WAS PULLING OUT FROM A SIDE ROAD ONTO A MAIN HIGHWAY WHEN ALL OF A SUDDEN THE CAR COMPLETELY LOST POWER AND ALL THE LIGHTS WERE FLASHING, THEN THE ENGINE JUST STOPPED. THE BRAKES EVEN WENT TO THE FLOOR. THANKFULLY THERE WERE NO CARS COMING DOWN THE MAIN HIGHWAY AND I WAS ABLE TO GET THE CAR TO THE SIDE OF THE ROAD. CALLED A TOW TRUCK AND HAD IT TOWED TO THE HYUNDAI DEALER IN CHATTANOOGA, TN. THE SERVICE GUY NAMED ANDY TRIED TO CONVINCE ME THAT MY OIL WAS LOW CAUSING THE ENGINE TO LOCK UP, STATING THE OIL LOOKED LIKE SLUDGE! WE WERE UNABLE TO PRESENT EVERY SINGLE PIECE OF MAINTENANCE RECORD, SO WE WERE TOLD OUR WARRANTY WAS VOID. THE OIL HAD JUST BEEN CHANGED IN APRIL AND THERE WAS ABSOLUTELY NO REASON FOR THE ENGINE TO LOCK UP OR "LOOK LIKE SLUDGE"!. THE DEALERSHIP WANTED ALMOST $6000.00 TO REPLACE THE MOTOR (WE DON'T HAVE THAT KIND OF MONEY ACCESSIBLE). WHEN WE ARGUED ABOUT THE WARRANTY, THE SERVICE DEPARTMENT ASKED US TO PAY $675.00 TO TEAR THE ENGINE DOWN. "IF" THEY FOUND A DEFECT IN THE MOTOR, IT STILL MIGHT NOT BE COVERED!! NEEDLESS TO SAY, THE CAR WAS TOWED TO MY BROTHERS HOME AND STILL SETS THERE TODAY ALL THE WHILE WE ARE STILL MAKING THE MONTHLY PAYMENT AND FULL COVERAGE INSURANCE ON A 2-YEAR OLD CAR THAT WE CAN'T DRIVE!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760471August 31, 2015
SUSPENSION, STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SONATA. WHILE DRIVING AT 35 MPH, THERE WAS AN ABNORMAL CLICKING SOUND IN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE AXLE WAS FRACTURED AND THE STEERING WHEEL INTERMEDIATE SHAFT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE FRONT DRIVER SIDE AXLE WAS REPLACED THREE TIMES AND THE FRONT PASSENGER SIDE AXLE WAS REPAIRED ONCE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 57,779. UPDATED 10/06/15*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10760566August 31, 2015
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
HELLO, 2009 SONATA: THE ESC OFF LIGHT COMES ON. IF I SHUT THE CAR OFF AND RE START, THE DASH LIGHT GOES OUT SOMETIMES; MAY RETURN THE NEXT TIME I START THE CAR. I HEARD THAT THIS IS A COMMON MANUFACTURE DEFECT. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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