Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11449242January 28, 2022
ENGINE
2012 HYUNDAI SONATA. CONSUMER WRITES IN REGARDS TO ENGINE FAILURE. THE CONSUMER STATED WHILE THE VEHICLE WAS BEING DRIVEN, IT SHUT OFF CAUSING THE DRIVER TO CRASH INTO A CURB. THE RIGHT FRONT WHEEL OF THE VEHICLE WAS BENT. THE CONSUMER REQUESTED INFORMATION PERTAINING TO ANY RECALLS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11449258January 28, 2022
EXTERIOR LIGHTING
The contact owns a 2014 Hyundai Sonata. The contact stated that while attempting to replace the rear taillight blubs, she had noticed that the bulbs had melted into the connectors which results in loss of rear taillight use. The vehicle was taken to a local dealer where it was diagnosed with needing a taillight wiring harness replaced but was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 89,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11449315January 28, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that the vehicle was consuming an excessive amount of oil. The contact stated that the vehicle consumed two quarts of oil per week. Additionally, the vehicle made abnormal sounds and had lost motive power while driving. The check engine warning illuminated. The vehicle was taken to the dealer. The dealer replaced the oil pan gasket and made other unknown repairs; however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449126January 27, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata GLS. The contact stated while driving at 20 mph and making a turn, all warning lights started flashing and the vehicle began to make an abnormal knocking noise. The contact was able to safely stop the vehicle as he noticed that smoke was coming from under the vehicle. The smoke stopped on its own as the engine was turned off. The contact had the vehicle towed to a dealer where it was diagnosed with needing the ECM cluster update (Software) which contributed to the engine failure. The contact stated that the dealer informed him that the engine also needed to be replaced. The vehicle was not repaired as the dealer said that the engine replacement was not covered under warranty. The contact stated that the failure was related to a manufacturer warranty recall number: 953. The manufacturer was informed of the failure however no assistance was offered. The failure mileage was approximately 167,000. The contact stated the dealer provided a vehicle service credit check but the contact is asking is this supposed to be compensation for a new vehicle, pay off the credit or some type of settlement?
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11449147January 27, 2022
SUSPENSION
The contact owns a 2005 Hyundai Sonata. The contact stated that while her daughter was driving at 45 MPH, the vehicle rode over a pothole which caused a fracture in the subframe. The contact had taken the vehicle to several independent mechanics and was informed that the failure was caused by severe salt corrosion. The dealer and the manufacturer were notified of the failure and informed her that there were no recalls associated with the VIN. The vehicle was not repaired. The failure mileage was approximately 134,000. Consumer stated part# FC112 is used for 2003, 2004 AND 2005. 2003 AND 2004 of the same make and model are already recalled for the same issue with the subframe having rust due to excessive salt exposure, but SOMEHOW the 2005 which is EXACTLY the same part and problem has not been recalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449161January 27, 2022
UNKNOWN OR OTHER
The report is wrong i never hit the suv from the back aldo both hits on vehicles or on my driver's side and his rare back passenger side. I never did my report since i was in the ambulance the hole time and nver said my part of the story i was in pain and went to sleep
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11449008January 26, 2022
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving approximately 70 MPH, the vehicle lost motive power and stalled. The contact stated that the check engine warning light was illuminated. The contact was able to pull over in a parking lot. The vehicle was towed to a local mechanic where it was diagnosed with needing the engine replaced. The vehicle was then towed to a local dealer where it was diagnosed with needing the engine replaced however, the vehicle was not repaired. The vehicle was then towed back to the local mechanic but was not repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449016January 26, 2022
ENGINE
The contact owned a 2013 Hyundai Sonata. The contact stated while the vehicle was at a standstill at a traffic light, the vehicle seized and there was smoke exiting under the hood. The contact stated no warning light was illuminated. The contact was able to exit the vehicle and open the hood when the smoke faded away but did not see any visible fire. The contact was able to push the vehicle to the side of the road. The vehicle was not drivable. The contact towed the vehicle to his residence. The contact towed the vehicle to the local dealer and had two unknown recalls completed on 9/1/2021. The contact also stated he would smell fuel fumes when starting the heater. The local dealer was made aware of the failure. The contact stated on 12/8/2021, while parking the vehicle, he saw smoke exiting under the hood. The contact was able to run out of the vehicle before the vehicle was engulfed in flames. The fire department extinguished the fire. A fire report was filed. The insurance company deemed the vehicle totaled. The vehicle was towed to the salvage yard. The manufacturer called the contact and informed them they needed to inspect the vehicle. The failure mileage was approximately 110,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11448770January 25, 2022
ENGINE
The contact's son owns a 2012 Hyundai Sonata. The contact stated that while her son was driving at various speeds, an abnormal knocking noise would emit from the engine without warning. Upon investigation, her son discovered NHTSA Campaign Number: 15V568000 (Engine) which he linked to the failure. Her son then took the vehicle to a dealer where he was informed that there were no recalls on the vehicle. The manufacturer was also notified, and her son was informed that the recall on the vehicle had expired. The vehicle had yet to be repaired. The failure mileage was approximately 120,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448772January 25, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated that the check engine warning light was illuminated. The vehicle was taken to the local dealer who informed the contact that the vehicle could not be serviced until March 2022. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 31,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448797January 25, 2022
ENGINE, FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at 20 MPH, the vehicle inadvertently stalled. The check engine warning light illuminated. The contact was able to veer to the side of the road. The contact stated that the vehicle restarted independently after a few minutes and she continued to drive. The dealer was notified of the failure and informed the contact that the vehicle was not included in any open recalls. The vehicle was taken to a local Pep Boys who diagnosed that the fuel system and fuel pump had failed. The contact stated that the failure reoccurred while driving on the highway at an undisclosed speed. The contact was able to push the vehicle to the side of the road with assistance. The vehicle was towed to the contact's residence. The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 137,438.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448685January 24, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate, and then stalled. The vehicle was taken to the dealer and diagnosed with connecting rod bearing failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448573January 24, 2022
ENGINE
The engine is burning over 5 quarts of oil between 600 and 1000 miles. The engine is the 2.4 litre and it is doing the same as the 2014 and previous model. It is also known that the 2016 has the same issue. Hyundai refuses to replace the motor or cover any cost. They are saying that the car is out of warranty when it has been in the shop for oil consumption pre-mileage but they said it was normal to be a quart or 2 low. Now the motor will be empty by 600 to 1000 miles. The dealers wants to put chemicals in the motor at a cost of 200 plus with now promise of resolving the issue. In addition it has been proven that these quick fixes are catastrophic and will cost more than an engine maybe a life in traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448604January 24, 2022
ENGINE, ENGINE AND ENGINE COOLING
The contact owns a 2015 Hyundai Sonata. The contact stated that while driving at a moderate rate of speed, the check engine warning light started flashing on the instrument panel. The vehicle then began to stall as the vehicle would not shift above the first gear. The contact was able to coast the vehicle to the nearest independent mechanic where he diagnosed the vehicle with engine failure. Despite the failure, the contact was able to drive the vehicle home. The contact then called several dealers in her area and each one informed her that there were no recalls on her vehicle. The contact then notified the manufacturer but received no assistance. The vehicle had yet to be repaired. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448508January 23, 2022
UNKNOWN OR OTHER
Car fire. Car was brought in for service on a Saturday. Car started smoking on drive home. Called Hyundai and they said it was okay. Monday car was booked to be brought back to Hyundai because smoking wouldn’t stop and car caught fire. Incident 1/17/22. No inspection to date, no warning lights went off. Just smoke started and then flames.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11448451January 22, 2022
FUEL/PROPULSION SYSTEM
The fuel has a gas leak
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448340January 21, 2022
ENGINE
While driving and making a turn lights on the dashboard flashed and car died had it towed to local auto shop. They told me the vehicle engine had seized and there was potentially a recall on the engine had it towed now to the dealer they said there wasn't a recall but could have an extended warranty they charged me $400 to have the engine taken apart and take pictures to send to Hyundai which then in turn denied the warranty due to sludge so I sent them the maintenance reports for the vehicle which has passed inspection every year of vehicle. Rented a car for 2 weeks then have since gone without a car because they denied the claim. Waited another week it is now been over 3 weeks at this point for them to tell me they denied it again I've only had the car eight months and bought it at a dealer not a private sale which it was serviced before I took the vehicle. Have now had been without a car for over a month and I'm out almost $1000 plus the vehicle for nothing. Why certain cars recalled of the same year and others not when there are this many complaints on the engine and probably many more not reported
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448359January 21, 2022
ENGINE
Excessive oil consumption and burned oil smell coming from engine under 100,000 miles. Dealership states that the car needs the engine replaced. Hyundai denied claim to pay for engine replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448377January 21, 2022
UNKNOWN OR OTHER
THE OVERHEAD CONSOLE DOES NOT CLOSE. IT DOES IT ALL THE TIME. I KNOW THERE WAS A RECALL ON IT BUT NOT ON THE 2018 MODEL. IT IS A PROBLEM BECAUSE IT BLOCKS YOUR VIEW ON THE RIGHT SIDE THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448428January 21, 2022
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
Everything worked good until I had to take my car to the dealer for knock sensor, air bag check, software update, and my engine was also part of the affected engine recall... well ever since then I have had to replace my car battery a few times and now I just invested in a battery charger because now my cars battery gets drained whether or not I use it? I asked the dealer on a couple of occasions to check out why my dash and lights flicker and shut off and come back on seconds later when I turn my lights on at night? also told the service writer that I noticed this happening when I used my turn signal, because I could notice the dash lights and head beams behave erratic and most dangerously? I know I was told more than once that they could not find nothing wrong and there were no codes either? I have to disconnect my battery now because of this dangerous issue and just gets very frustrating that now I have a car that sits there in my car port more than its driven nowadays but because car prices are high I really need my car repaired so that it could work safely like it used to before. I'm afraid that my car will catch on fire because of this and just wished that Hyundai Motor Corporation would look into this matter more seriously and more importantly find a solution for this big safety mater. I just finally got tired of all this that I have to go through and still probably wont ever hear of a safety recall for this big problem...
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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