Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11451457February 10, 2022
ENGINE
Car engine seized, my safety was at risk because the vehicle was unable to break and or accelerate while drifting over into traffic.Dealership has yet to inspect my car or any diagnostic test on vehicle at all . It’s been 2months . Engine light appeared 2 days before incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451099February 9, 2022
STEERING
"Steering wheel exclamation" red warning dash light came up on dash and lost all power steering abilities.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451144February 9, 2022
ENGINE
1. The engine failed due to rod knock - rod bearing wear/damage. This vehicle is in the possession of Killeen Hyundai. 2. This engine failure occurred on the highway while my family and I were traveling. 3. The Killeen dealership has confirmed this information over the phone but we do not have documentation of this. We are unable to contact the dealership for any updates or statuses for 2 months now. 4. unknown 5. No warning lights or indicator appeared prior to the issue. This occurred on 12-16-2021.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451154February 9, 2022
SUSPENSION, SERVICE BRAKES, AIR:SUPPLY:HOSES, LINES/PIPING, AND FITTINGS, STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
The contact owns a 2004 Hyundai Sonata. The contact stated that while driving the vehicle, she noticed that her brakes were failing. The contact stated that she drove her vehicle to an independent mechanic who attempted to replace the brakes however, the mechanic informed her that her vehicle had a lot of corrosion on the brakes, and underneath the vehicle, which caused the brakes to fail. The contact stated that the mechanic did fabrication and installation of the brake line. The contact stated that she then took her vehicle to be inspected and was informed that the corrosion on the vehicle was too severe and the vehicle would not pass State Inspection. The vehicle was taken to the dealer and the contact was informed that the VIN was not included in NHTSA Campaign Number: 09V124000 (Suspension). The vehicle was not repaired. The manufacturer was not contacted. The approximate failure mileage was 122,000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451212February 9, 2022
STEERING
No incident yet! I bought the car from a family elderly member who kept it in the garage! The car has only 7,600 miles! The steering wheel makes a clunking noise when making a turn! When i searched for recalls i saw it's a common problem with that year 2013 Hyunday Sonata! Everyone who complained is surprised that there is no recall issued! People with higher mileage are experiencing failure of steering/ Car when turning, fails and goes to next lane!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451291February 9, 2022
ENGINE
Purchased this car brand new in 2017 from a Hyundai dealership. Started having issues with it 2 years later and up to now. The engine light is consistently illuminated, the oil light comes on within about a few weeks of having the oil changed with just local neighborhood driving and I have to have my oil changed every 4-6 weeks when even just driving no more than 20-30 miles a week, the mechanic who does my oil changes stated there is no oil leak but the oil stick keeps coming up BONE DRY which results in costly oil changes on a extremely regular basis. The engine has been and continues to do a very hard almost violent knocking that is so strong it can be seen from the outside of the vehicle and has affected the way i have to drive the car. The engine hesitates to take off and according to several mechanics who have looked at the vehicle it keeps misfiring because of oil pooling in the spark plugs that has been changed on a regular monthly basis now. There is a large amount of smoke that pours from the exhaust when accelerating. This vehicle is a hazard to drive and contacting Hyundai although this model and year is included in the engine recall, yields nothing but a pain as they have informed me, that my “Vin” out of all of the other 2017 Hyundai Sonata’s isn’t included in the nationwide recall of my particular vehicle…. Just my luck? I think not, Hyundai needs to acknowledge the multitude of hazards that they have manufactured and have out on road and properly offer assistance to these vehicle's owners to rectify this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450916February 8, 2022
POWER TRAIN
The vehicle's transmission seems to be slipping or something. As you begin to come to a stop, the vehicle bogs down and you can not accelerate. There is a long hesitation and then suddenly it kicks in and jars the car. This happens on a daily basis. The vehicle is also burning through oil at an unprecedented rate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450936February 8, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that while her daughter was driving approximately 40 MPH, the engine seized. The contact was unsure whether any warning lights were illuminated. The vehicle was unable to restart. The vehicle was towed to the local dealer but was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 93,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450977February 8, 2022
UNKNOWN OR OTHER
- Shifter system malfunction - Unable to use the shift buttons - Received system error on dashboard that read, "Shifter malfunction! Service immediately." Visited two dealership, who saw a photo of the system error message. Vehicle was inspected by the dealership; however, no support could be given due to the dealership not having a code for the issue. - Dealership was made aware of the issue back in November 2021; however, first available appointment with technician was not until January 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450978February 8, 2022
UNKNOWN OR OTHER
I have had my 2017 since July of 2017. Specifically, I have a petal white Hyundai Sonata sport. Over this past summer I started to notice that there was paint chipping on my roof directly above the passenger side window. It has progressively gotten worse. The paint is peeling off in sheets as I am driving down the high way. I explored my options on how I can go about fixing this and have notice that this is a country wide issue with this specific color and make of car. I have been compiling information because I am currently over the 36,000 warranty. I see similar cars in my neighborhood and we all have the same issue. Additionally, my dolphin antenna flew off while driving. Which could have caused damage to others around me. Prior to this, it was a bit lose. But again this is another issue that seems to be more common in this model and make of car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451054February 8, 2022
ENGINE
On cold mornings, during the first start of the day, and while going downhill, the internal combustion engine comes on while running on electrical power from the battery. This is understandably to heat up the engine to ideal temperatures. But within a minute, the car gives a hybrid battery error, fully loses power requiring to be stopped immediately. This is obviously dangerous anywhere but particularly downhill. The car requires to be restarted after pulling over 1-3 times until the engine / battery reach ideal temperatures. Then the car runs as expected. The dealership has been unable to diagnose the issue and chalked it up to an unrelated recall - which has been fixed, but the issue still occurs risking the safety of the people inside the car and around.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450767February 7, 2022
ELECTRICAL SYSTEM
The contact owns a 2016 Hyundai Sonata. The contact received notification of NHTSA Campaign Number: 21V749000 (Exterior Lighting, Electrical System). The contact stated months later, the driver’s and passenger’s headlight fault warning lights were illuminated. The contact called local dealers; Freeman Hyundai (1800 Airport Fwy, Irving, TX 75062: (972) 438-2121), AutoNation Hyundai North Richland Hills (7724 NE Loop 820, North Richland Hills, TX 76180: (817) 953-6549) and Van Hyundai (1301 S Interstate 35E, Carrollton, TX 75006: (972) 437-8334) and was informed that the earliest available appointment would be in 8 weeks. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 105,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450790February 7, 2022
UNKNOWN OR OTHER
The hybrid system shuts down while operating, gives warning "Check Hybrid System, Turn off Engine" This has happened twice. Both times the dealership cleared the codes and can't duplicate the issue at their facility. One time this happened while traveling approx 70mph causing the car to immediately decelerate which is a potential safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450892February 7, 2022
ENGINE
The engine lost power as driver was getting ready to go onto a major toll way, then when was able to regain a little power, was unable to go over 30mph. When was able to get to an independent repair shop to check it, engine knock code appeared, the check engine light only came on once the engine lost power, not prior to. The shop checked oil and the dipstick came out dry! They did not see any obvious leaks, and suggested it be towed to dealership. When towed to nearest dealership the car has been sitting for a week and a half and still not be looked at. The oil had been changed a few months prior and was not close to the miles needed for next change. This could have caused a fire for the car, it could have caused an accident if was not able to get to side of road. This is similar If not exactly the same that has happened to other Hyundai Sonata owners and is causing a lot of hardship for our family to be without this car or a loaner! This appears to be the recall on Hyundai engines that’s happening to similar models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450642February 6, 2022
ENGINE
The car stopped while driving. It have a knock sensor code problem replaced and it will not start or move. I have read about the engine recall and my car did everything the engine recall stated. I do not understand how on one site it says my engine was recalled but on your site it does not. It has the same engine and model, make, and year. I could I could have died. I was never notified about any recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450700February 6, 2022
ENGINE
Bought the car in June ‘21 and in Oct it started having engine problems (very low oil , shaky idle and hard transitioning gears) When I took to Hyundai Suntrup, 1 spark plug had bust and was covered in oil and dealership couldnt tell why . They replaced spark plug ran air induction service and sent me on my way . Come end of december and car was still having issues w low oil and shakey gear transitions so they gave me a upper engine cleaning service as well as an oil change . Now my oil pressure light keeps going off and I steadily burn through oil . At almost 2x the normal rate because when I last got the oil changed was only 1.5k miles ago .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450701February 6, 2022
ENGINE
While driving on surface streets (10-15 MPH) about 5 minutes out from our house, the accelerator stopped working properly and a warning popped up along the lines of "Hybrid HEV warning: Please shut off engine and restart." Since there were no other cars behind us, we were able to thankfully pull over without too much trouble. However, if we had been on a highway this would have been incredibly dangerous, as we would have lost speed quickly and had no safe way to pull over. There were no warnings prior to this happening on that day. The car just sudden stopped working and then lights popped on. Using an OBD reader, the issue code was P0DE7: Hybrid/EV Battery - Cell Voltage High. We are going to the dealer at the earliest appointment to have it looked at, and the car is clearly not safe for anything but surface roads with easy pull-offs. Related Items: A week or so ago, we had an incident where the car was a bit sluggish to accelerate after a right hand turn (e.g., needed to take foot off the gas, then put it back on after a moment to accelerate). However, no check engine light came on and the car ran fine after. A second potential related item was that the expected mileage on battery-only had reduced from about 27 to 23 miles on a full charge. This occurred within the last two months before this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450548February 5, 2022
UNKNOWN OR OTHER
On 1/12/22 I walked out to my car and saw that it was filled with smoke. When I opened the door I saw that the center console was on fire. I called 911. Very soon thereafter the car was engulfed in flames.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11450573February 5, 2022
UNKNOWN OR OTHER, ELECTRICAL SYSTEM
The shark fin antenna assembly becomes dislodged from its base very easily and can fly off while driving or scraping ice off the roof with minimal force. Hyundai should do a better job attaching the outer shark fin plastic cover to its base.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450580February 5, 2022
ENGINE
On January 29th I was driving my 2012 Hyundai Sonata to my dads and the check engine light was on. We used a scanner to see what codes were present and there were none so we cleared the light. On February 1st we were driving back from getting tires put on the car and getting the inspection done and the engine seized up with no warning while driving. We got the car towed to freysinger Hyundai in mechanicsburg pa and when they looked over the car they stated that it failed the bearing test and due to the engine failure recall on my car Hyundai should replace it. Hyundai is denying the engine replacement because of the previous owner didn’t do the ecm update when that has nothing to do with the bearings and oil in the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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