Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11447480January 14, 2022
UNKNOWN OR OTHER
Car is not driving smoothly as before and is driving rough. Car has built up in rough sensation until car stalls for few seconds when engine changes from motor to electric with check engine light on then it resumes “normal” driving. Dealerships unable to find out cause of issue 3x.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447499January 14, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata Hybrid. The contact stated while driving 35 MPH, the warning message "Pull Over and Stop" illuminated and the vehicle began to stall. The contact veered to the side of the road in the intersection and turned off the vehicle. The contact stated that he was able to restart the vehicle; however, the vehicle was shuddering increasingly, and white smoke was coming out of the exhaust while driving. The contact was able to drive to his residence. The contact received a recall notification of an unknown recall and the vehicle was taken to the dealer who updated the electronic control module to improve the Knock Sensor Detection System (KSDS) logic. The contact stated that after the recall repair was completed, the failure increased significantly. The dealer was notified of the failure and the vehicle was taken to the dealer who completed an oil change but had not diagnosed the vehicle. The dealer stated that the failure was related to an unknown recall. The manufacturer was not notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447534January 14, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated the vehicle was hard to start. After the vehicle was started, the started shaking abnormally. The check engine and ABS warning lights were illuminated. The vehicle was taken to an independent mechanic who informed the contact about the engine combustion. The vehicle was towed to the local dealer where it was diagnosed that oil was leaking onto the spark plugs. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The approximate failure mileage was 124,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447552January 14, 2022
ENGINE
While driving the vehicle the engine seized. Had to safely maneuver to the shoulder of the road without being hit by other vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447378January 13, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2014 Hyundai Sonata. The contact stated that while driving 70 MPH, the vehicle stalled with several unknown warning lights illuminated. The contact managed to coast the vehicle off the highway before shutting it off. Due to the failure, the contact had the vehicle towed to an independent mechanic where they informed her that the engine rod bearings had failed which led to engine failure. Upon investigation, it was discovered that NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) could be linked to her failure. The dealer nor the manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447391January 13, 2022
ENGINE
The contact owns a 2016 Hyundai Sonata. The contact stated while driving 70 MPH, the vehicle inadvertently stalled. There were no warning lights illuminated. The contact was able to veer to the side of the road. The vehicle was towed to the contact's residence. Then, the vehicle was towed to an independent mechanic who informed the contact that the failure was related to an unknown recall. The vehicle was towed back to the contact's residence. Then, the vehicle was towed to the dealer who diagnosed that the engine needed to be replaced. The dealer sent the diagnostic report to the manufacturer who advised that they would not cover the repair as the vehicle was out of warranty. The contact followed up with the manufacturer and a case was opened. The vehicle was not repaired. The failure mileage was approximately 130,966.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447156January 12, 2022
ENGINE
The contact owns a 2017 Hyundai Sonata. The contact stated that he would frequently replenish the engine oil due to rapid oil consumption. The failure worsened over time and oil needed to be added more frequently. The contact then took the vehicle to a dealer where he was informed that an oil consumption test needed to be performed. After the oil consumption test was performed, the contact was informed that the engine needed to be replaced. The contact was then informed that the dealer had placed an application to the manufacturer to have the engine replaced; however, the application was declined, and he was informed that the vehicle was out of warranty. The vehicle had yet to be repaired. The failure mileage was approximately 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447215January 12, 2022
ENGINE
The contact owns a 2015 Hyundai Sonata. The contact stated that the vehicle was consuming an excessive amount of engine oil. Upon inspection, the contact noticed there was no oil on the dipstick. The vehicle was taken to the independent mechanic and diagnosed that there was no oil in the oil reservoir. The mechanic added four quarts of oil to the oil reservoir and referred the contact to the dealer. The dealer was made aware of the failure and scheduled an upcoming appointment for an oil consumption test. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately 113,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447014January 11, 2022
ENGINE
This vehicle continues use oil. I have had the valve cover gaskets replaced twice, yet the vehicle consumes about a half quart of oil each week.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447047January 11, 2022
UNKNOWN OR OTHER
The contact owned a 2015 Hyundai Sonata. The contact stated while driving 65 mph, the vehicle began to stall and she saw flames exiting from the rear of the vehicle. The contact stated no warning light was illuminated. The contact was able to park on the side of the road and exit the vehicle before it was engulfed in flames. The fire department extinguished the fire. A fire report was not filed. The contact stated the police department did show up at the location but no police report was filed. The contact stated no one was injured nor sought medical attention. The vehicle was not drivable. The vehicle was towed to a towing lot. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had not been informed of the failure. The failure mileage was approximately 170,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11447087January 11, 2022
UNKNOWN OR OTHER
The contact owns a 2011 Hyundai Sonata. The contact stated that he purchased the vehicle last year with a new engine at 189,000 miles. Recently, the contact stated that while driving at 25 MPH, the vehicle began to stall, and an abnormal knocking sound was coming from the engine. There was no warning light illuminated. Due to the failure, he had the vehicle towed to a dealer where the engine was disassembled to diagnose the cause of the failure. The dealer requested the maintenance records for the vehicle; based on his available maintenance records, the dealer determined that the failure was caused by poor maintenance. The manufacturer was notified of the failure and referred him to another dealer for assistance. The vehicle had yet to be repaired and remained in the possession of the dealer. The failure mileage was approximately 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447119January 11, 2022
UNKNOWN OR OTHER
Loss of power, while trying to accelerate, troubleshot and it was caused by a worn brake stopper after replacing the brake stopper vehicle retained the loss of power and unable to drive past 37 mph. Possible ECM problem as vehicle is not throwing any DTC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446851January 10, 2022
ENGINE AND ENGINE COOLING
The contact owns a 2017 Hyundai Sonata. The contact stated that while driving at 60 MPH, the vehicle lost motive power. The contact was able to restart the vehicle; however, the gear shifter would not shift into (D) drive. Several unknown warning lights were illuminated. Additionally, the speedometer and gauges inadvertently moved up and down. The vehicle was towed to an independent mechanic and diagnosed with battery failure. The battery was replaced; however, the failure recurred. The vehicle was towed to the dealer however, the dealer could not duplicate the failure. The failure recurred and the vehicle was towed back to the dealer. The dealer diagnosed the vehicle with oil valve sensor leakage. The vehicle was not repaired and remained at the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446852January 10, 2022
EXTERIOR LIGHTING
When the headlights are set to automatic and driving at night, the headlights and daytime running lights will spontaneously turn off when signaling a turn. This is an intermittent problem.The dash indicator still shows that the headlights are on but they are off and it has nearly caused an accident. When the selector is set to “on” the issue has not yet happened. Dealership stated that it would be hard to recreate problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446865January 10, 2022
ENGINE
The contact owns a 2011 Hyundai Sonata. The contact stated that the vehicle would not start after several attempts. Several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic who did not diagnose the vehicle but advised the contact that the failure was related to an unknown recall. The manufacturer was notified of the failure and informed the contact that her vehicle was included in NHTSA Campaign Number: 15V568000 (Engine). The vehicle was towed to the dealer who advised the contact that the parts for the recall repair were not yet available. The contact stated that the vehicle had remained at the dealer since October. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure and offered to provide a rental car which required the contact to have a credit card, but she did not have one. The vehicle was not repaired. The failure mileage was approximately 130,000. Parts distribution disconnect. Consumer was contacted by dealer recalls for the repairs were completed. When consumer visited the website on March 27th to verify on any recalls on my vehicle in which there was one still showing not completed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446901January 10, 2022
STEERING
Steering wheel and response was "intermittently" grinding and non-responsive. This situation has occurred sporadically over the course of the fall of 2021. On December 17, 2021 while on the way to work, the steering system "froze" while I was driving and put me in a very dangerous and hazardous situation. Dash warning lights indicated a red steering wheel symbol with a cross-line and the orange anti-skid symbol at the time of the incident. I immediately stopped the car and turned it off. Upon re-start, all dash warning lights were off and the steering seemed to work normally. I next carefully and slowly drove the car to my local car repair shop. They could not duplicate the problem, but felt certain it was the electronic power steering module that was failing intermittently. My local shop strongly recommended I have the vehicle towed to the Hyundai dealership for evaluation and repair. I had the car towed to Huffines Hyundai in Plano, Texas on Dec. 21, 2021. After three weeks in at the Huffines Plano Service Shop, the service manager called and stated they are unable to duplicate the problem and to "come pick up your car". I have called and created an incident report with Hyundai National Help line, but to date, no resolution has been offered other than "come get your car". This is clearly a driver and road safety issue. When the steering failed, I could not turn the wheel at all. The car was out of my control. Stopping was the only thing I still had control of, and even this was dangerous as I was on a very busy 6-lane divided thoroughfare. This electrical (or mechanical) failure put me and all other drivers around in a dangerous situation. Clearly, I am not comfortable retrieving this car and putting it back on the road. Please Advise my next best step(s)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446914January 10, 2022
ENGINE
The contact owns a 2013 Hyundai Sonata. The contact stated while driving 25 MPH, the vehicle stalled and failed to restart. The contact stated no warning light was illuminated. The vehicle was not drivable. The contact towed the vehicle to her residence. The contact called the local dealer and made them aware of the failure. The contact took the vehicle to Bachman Hyundai (630 Broadway St, Jeffersonville, IN 47130: (812) 282-4356) and was informed that the VIN was associated with NHTSA Campaign Number: 17V226000 (Engine and Engine Cooling) and that the recall repair needed to be completed on the vehicle. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446930January 10, 2022
AIR BAGS
Sensor for right passenger airbag not working and passenger buckle sensor flashing when no one is in seat. Airbag light in main dash will not turn off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446965January 10, 2022
ELECTRICAL SYSTEM, STEERING
Was driving fine for a few minutes, made a stop at a light then when I proceed to make my left turn, my steering wheel was completely hard to turn. A light EPS came on right away and I was able to move forward but made it completely hard to turn towards my destination. Drive my car home at 10 mph I could not steer my steering wheel
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11446702January 8, 2022
ENGINE
Driving my sonata in town 40 miles per hour got to a light and check engine light started flashing I pulled over and parked it in an advanced auto parking lot parts man come out put scanner in car and read code p00137 knock sensor so I had it towed to home due to I called hyundai and mechanic said it would be around the 16th before he could look at it. I tried to start cat again and would not crank I went on line and jumped car from relay and motor is seized up. Have about 135 ,000 miles roughly and now looking into problem car drinks oil like fierce and now motor is bad
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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