Hyundai Sonata Complaints

17,026 consumer complaints on file.

#11448432January 21, 2022
EXTERIOR LIGHTING
Headlights and taillights constantly burning out. Taillights have melted sockets on both driver and passenger side and it seems the fuses are burning for anything powering the exterior lights. This is a safety hazard from not being seen on the road by other vehicles to a potential fire hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448203January 20, 2022
UNKNOWN OR OTHER
For the past several months, my vehicle has been burning oil. The oil lamp would only come on when the oil was completely gone and that would happen at least a month before I was set to get another oil change. This morning my check engine light came on for the first time and I was barely able to make it to work without my car stalling. I have not been able to have it checked because it just happened and I'm not even sure it will start when I leave work today. After just a short search online, I have found that other vehicles of the same year, make, and model have been recalled for similar things happening. Unfortunately, my car was not included in that recall even though I am experiencing the same issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448255January 20, 2022
ENGINE
The engine caught on fire while driving. Beginning back in June 2021, the CEL came on and placed the car into limp mode. Code P1326 was generated. Mileage at 91,220. Dealership confirmed engine bearing clearance test passed. Since then needed to add 1 to 1-1/2 quarts of oil every 1000 miles. Second CEL light came on in Nov 2021 and car went into limp mode. Code P1326 was generated again. Dealership confirmed engine bearing clearance test passed. Hyundai Corporate was contacted by the dealership to determine if engine can be changed out. It was declined. On 1/20/22, the car engine caught on fire with a likely total loss. No CEL was seen prior to this occurring. Approx. Mileage 100300
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11448202January 20, 2022
UNKNOWN OR OTHER
I have had my 2021 Hyundai Sonata LES for less than a year and am already having problems with the front windshield. There is “air nose” coming through the windshield when I drive above 55 MPH. There has been recalls for this problem on some 2020-2021 Hyundai vehicles. The 2021 Sonata is one of them. However, when I look up to see if there is any recalls with my VIN number, it shows no recalls. I know my windshield is defective or wasn’t properly installed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448049January 19, 2022
SEAT BELTS:FRONT:RETRACTOR
The contact owns a 2013 Hyundai Sonata. The contact stated that the chest strap failed to tighten after locking the seat belt into place. The vehicle was taken to a local dealer where it was diagnosed with needing the seat belt retractor to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and provided the contact a case number. The failure mileage was approximately 179,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448071January 19, 2022
UNKNOWN OR OTHER
About a year ago, my 2012 Hyundai Sonata Hybrid had an error with an alarm that would pop up on the screen but was too fast to catch what it said. It would happen a couple of times a month. One day, I was driving about 60 mph and the alarm came on, the car stalled and it said to not drive the car. I was able to roll to a stop on the side of the road. I turned off the car and had it towed to my house. In looking at it, I turned it on and everything seemed fine. This happened another time about a month later. The second time, I just turned off the car, let it sit for a minute and turned it back on. I took it into a dealer and they said they couldn't figure it out and to bring it back if it kept happening. It hasn't had a problem since then until this morning. Here, nearly a year later, I was in the middle of a busy intersection and it gave the error and alarm and the car stalled. I turned it off, let it sit for a few seconds and then turned it back on and backed up. Fortunately, the cars coming at me noticed I couldn't move and stopped! I would pay to have this fixed if they knew what was going on! Everything I see online about this issue, no one knows what is causing it. I wouldn't feel comfortable selling it to someone else knowing this is such a safety issue. It's just a pile of metal at this point.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11448131January 19, 2022
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS, TIRES:TREAD/BELT, TIRES:SIDEWALL
215/55 R 17 My right rear tire has been losing air for at least 6 months. My tire pressure light is constantly on. I had my tire inspected and was told all 4 tires are compromised. The mechanic told me that my tires were wavy??? and that the tread inside my tires were damaged and I needed to replace all 4 tires. He also said my car would not pass inspection because of this defect in the tires. I feel my safety is at risk because of the inconsistent pressure that the tires may blow at any time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447830January 18, 2022
EXTERIOR LIGHTING, EXTERIOR LIGHTING:TAIL LIGHTS
The contact owns a 2013 Hyundai Sonata. The contact stated that the low and high beam headlights failed to illuminate and was replaced on several occasions. Additionally, the driver’s and passenger’s side taillights were inoperable. The local dealer and manufacturer were not notified of the failure. The approximate failure mileage was 135,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447876January 18, 2022
AIR BAGS
Aire bag ligh on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447899January 18, 2022
ENGINE
Hyundai reprogramed their Theta engines to prevent an ongoing problem related to Theta engines not receiving oil to the crankshaft and connecting rod bearings. The software modification was done by an unknown software house. When I got the first notice, I asked both the local dealer, and the official Hyundai site if this software would cut power, potentially at the wrong time, like going up an entrance ramp. I got no response and I found out why. I tried entering a highway where traffic was at 75 mph. When I got onto the ramp the car was running fine. Suddenly the power just went away. I had the gas pedal all the way to the floor and watched the tachometer and speedometer go down rather than up. I pulled off at the next exit and switched the programming on my transmission to normal from econ mode. Up the ramp I went, and car started slowing down. Tried one more time using the sport mode and the power went away. I'm afraid to try and run on a freeway at rush our because of the lack of power. I think the needs to be a review of the software and see if changes can be made.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447956January 18, 2022
ENGINE
During weekend road trip, on the way back, engine has developed knocking noise, unusual vibrations, and loss of power. Car was able to make it home at low speeds with minimal acceleration. Oil check revealed that all of oil was burned up over a few days, as the oil check before the weekend trip showed full levels. Dealer would not even accept looking at the car for over a month, before their first available appointment. Independent mechanic confirmed engine knocking, burned up oil. They recommended engine replacement, but were not able to complete the job as the company would not make replacement parts available to them. Dealer has finally accepted car, also confirmed knocking noise and burned up oil. It would take another month for dealer to produce a repair quote -- $14,000 for engine replacement and additional 2 months of wait time for some parts to arrive -- much higher than what I understand it typically costs for a full engine replacement, but the dealer is left as the only option to charge however much they want, as independent services are blocked from acquiring needed parts. 87,000 mi in just over 6 years of use. No warning lights on the dash. No OBD status codes. All together this would add up to at least 5 months of inoperable car, and what looks to be a very inflated repair bill. Dealer is recommending a purchase of a new car from them instead.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447715January 17, 2022
ENGINE
While driving the car started smoking white smoke and locked up. I was unable to get off roadway and almosred caused wreck. Had vehicle towed to dealership they said ut had a recall on it for engine failure. Checked the engine and it was locked up. They submitted the engine replace to hyundai and they denied because I didn't have a software update done prior to engine failure. Had no warning at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447752January 17, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
Engine light flashing oil light flashing car cut off while I was driving on the road with my daughter In the car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447799January 17, 2022
ENGINE
Car engine light turns on indicating connecting rod bearing failure. Vehicle has stopped running properly while driving at high speeds & caused safety concerns. Issue has shown to be consistent across many other Hyundai vehicles. Issue has not yet been checked by manufacturer but is available for future inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447681January 16, 2022
STEERING
The coupling linkage in the steering system has a piece that is deteriorating. This causes the steering mechanism to slip and then clunks into place after turning the wheel a few centimeters. I have spoken with the mechanic about this he states this is a common issue with the Hyundai vehicles. The replacement of the part is extremely cheap but the labor cost is huge as the steering column has to be opened up and closed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447658January 16, 2022
EXTERIOR LIGHTING:BRAKE LIGHTS
The brake peddle stopper gets worn out and the car stops accelerating. Activation of the engine management system's brake pedal override feature causes the car to not accelerate, brake lights stay on, and car turns on without touching the brake.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11447577January 15, 2022
ENGINE
Vehicle info: 2015 Sonata Se. 97450 Mileage. As with most all complaints with this engine, it is deteriorating slowly as the knock sensor code P1326 has sensed a knock. A private mechanic has verified that a rod bearing is either bent or broken and knocking against the engine. This is after two Hyundai dealers have denied even inspecting my vehicle. Due to the title status of my vehicle (rebuilt title) Hyundai dealers (King Hyundai in Deerfield Beach, FL and Coconut Creek Hyundai in Coconut Creek, FL) are denying repairs because the engine has no active campaigns or recalls on the engine even though Hyundai Motors of America has extended the warranty to a lifetime duration for this exact issue. This is a huge liability situation as these engines are known to catch fire for this very issue and Hyundai/Kia has been fined $140 Million for not acting sooner on this matter. These vehicles have been known to catch fire inside the dealership service center while going through diagnostic testing by certified mechanics. I have had the Campaign 953 serviced in 2018, which was a software update to alert owners when the engine is already failing (sensing a bearing rod broken). This campaign did not address the faulty engine but only alert you. Hyundai Motor America has told me that a Hyundai dealership should not deny me warranty coverage however every dealership in Palm Beach and Broward counties are denying my service order approval. Service managers refuse to send in a pre-authorization to Hyundai Motor America despite corporates approval of this warranty coverage therefore nobody wants to take responsibility nor liability for a known safety defect in Hyundai engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447581January 15, 2022
SERVICE BRAKES
Hello, I recently purchased a 2008 Hyundai Sonata in Germany and entered the VIN on your website. I noticed that there is an outstanding recall, Manufacturer Recall Number 110 and NHTSA Recall Number 13V113000. I contacted the local dealership in Frankfurt and they informed me that I needed to coordinate with Hyundai North America because my vehicle had U.S. specifications. I contacted [email protected] in July 2021 and provided all of the information/documentation requested. Hyundai assigned a Consumer Affairs Case number: 18365036 and assured me that they would send the part to the dealership in Frankfurt ad that they would notify me once the part arrived so that they could take care of the recall. I never heard back or received any further updates. In December 2021, while I was in the U.S., I called Hyundai and requested to speak to someone at their Executive Office that handled complaints. I spoke with "Momo" who informed me that my case had been closed. I provided my contact information, including email, and asked that she look at the numerous email strings related to my case, including one that confirmed that the issue would be resolved. "Momo" assured me that she would escalate the matter and that someone would contact me to resolve the issue. I have not heard from Hyundai since my conversation with "Momo" and have sent a couple of emails requesting an update but haven't received a response. I would respectfully request that a formal investigation be initiated by your office to look into the negligent and unresponsive attitude by Hyundai towards recalls. My experience has reinforced the concern that I had that Hyundai is not committed to the safety of the American consumer and a complete disregard to your office's authority. Hyundai has al of the information that they need to take fix the issue with their vehicle but choose to ignore it. I have bent over backwards to provide everything requested and Hyundai has the string of emails to confirm.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447618January 15, 2022
STRUCTURE:BODY, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
The rear passenger door will not open from the inside or outside. When my kids are in the back seat, they cannot get out that door and in the event of an emergency on the right side of the car, would be put at great risk not being able to open the left side passenger door. I had just opened the door to retrieve my backpack from the back seat and tried the door again and it was stuck. I unlocked the doors from the front seat and tried again to no avail. I went inside the car to try and open it and despite it being unlocked, it will not open. the interior latch feels like it is not moving anything when I try and open it, but the door acts like it is locked and cannot be opened with the handles. I have not taken it to the dealer yet, but plan to if I cannot fix it on my own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11447627January 15, 2022
ENGINE
The Camshaft Seals are defective and cause the engine light to come on and also I experience power loss while driving on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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