GMC Sierra Complaints

15,732 consumer complaints on file.

#11131046September 24, 2018
FUEL/PROPULSION SYSTEM
I HAVE FUEL RETURN LINE LEAKING GAS IS THIS COVERED UNDER GMC WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130530September 21, 2018
SERVICE BRAKES
WHEN BACKING INTO A PARKING SPOT AT MY RESIDENCE. I PULLED FORWARD TO STRAIGHTEN OUT AND MY BREAK PEDAL GOT HARD AND WOULD NOT COME TO A COMPLETE STOP FOR A FEW FEET AFTER INITIATING STOPPING PROCEDURE. I ALMOST RAN INTO MULTIPLE VEHICLES. IT WAS AS IF I WAS SLIDING ON ICE. I TRIED IT A COUPLE MORE TIMES THINKING IT WAS A FLUKE AND IT PERSISTED TO CONTINUE WITH THE SAME BEHAVIOR. I EVEN WENT AS FAR AS TURNING MY TRUCK OFF AND STARTING IT AGAIN TO SEE IF IT WAS AN ELECTRICAL ISSUE CAUSING IT AND NOPE CONTINUED TO DO IT. THIS IS A HUGE ISSUE THAT NEEDS TO BE TAKEN CARE OF AS I HAVE READ MULTIPLE COMPLAINTS OVER THE SAME THING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130687September 21, 2018
POWER TRAIN
TRANSMISSION - WHEN DRIVING THE VEHICLE IT DOES A HARD SHIFT WHEN ACCELERATING AND DECELERATING. I HAVE TAKEN THE VEHICLE INTO THE DEALER TWICE. THEY ARE SAYING THAT IS A "STATE OF THE ART" COMPUTER THAT NEEDS TO BE RESET!!! I AM TAKING IT BACK IN FOR A 3RD TIME. THE CARE IS 2 YEARS OLD WITH 31K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130707September 21, 2018
UNKNOWN OR OTHER
AC CONDENDOR. I AM HAVING TO REPLACE THE AC CONDENDOR ON A 2 YEAR OLD TRUCK AT A COST OF OVER $1000. TRUCK IS JUST OVER DEALER CERTIFIED WARRANTY BY 6,000 MILES WITH 54000 MILES. AFTER BEING TOLD BY DEALER THAT THIS WAS A KNOWN ISSUE AND RESEARCHING ONLINE, IT APPEARS THAT IS A COSTLY REPAIR THAT IS AFFECT LARGE NUMBERS OF OWNERS. GM HAS OFFERED EXTENDED WARRANTY ON SIMILAR VEHICLE THAT HAVE THIS ENGINE AND CONDENDOR SETUP BUT NOT INCLUDED THE SIERRA. APPEARS TO BE A KNOWN MANUFACTURER DEFECT THAT THEY ARE NOT COVERING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130481September 20, 2018
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. THE CONTACT STATED THAT THE ELECTRONIC POWER STEERING FAILED, WHICH CAUSED THE STEERING WHEEL TO JERK VIOLENTLY TO THE LEFT WHEN TURNING RIGHT. THE DEALER (WIERS CHEVROLET CADILLAC GMC, 416 S HALLECK ST, DE MOTTE, IN 46310, (219) 987-5555) INDICATED THAT A SOFTWARE UPDATE WOULD NOT PROVIDE A PERMANENT REMEDY; THEREFORE, THE MANUFACTURER APPROVED THE REPLACEMENT OF THE ELECTRONIC POWER STEERING ASSIST. IN ADDITION, THE VEHICLE FAILED TO START AND STALLED SEVERAL TIMES WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 56,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130347September 20, 2018
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
(1) THE TRUCK HESITATES AND THE ENGINE ALMOST SHUTS OFF LIKE IT'S NOT GETTING ENOUGH GAS, IT DOES THIS FOR ABOUT THE FIRST 45 MINS. OF STARTUP. (2) THE BATTERY HAS BEEN REPLACED FOR THE SECOND TIME AND EVEN WITH A NEW BATTERY IT SOUNDS LIKE IT'S BARELY GOT ENOUGH POWER TO START THE ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130208September 18, 2018
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. WHILE DRIVING 65 MPH, THE SPEEDOMETER AND THE TACHOMETER GAUGES FLUCTUATED UP AND DOWN, THE AIR BAG AND TRANSMISSION INDICATORS ILLUMINATED, AND THE ENGINE SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO CALL A DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 47,540.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130227September 18, 2018
SERVICE BRAKES
BRAKE FAILURE - MULTIPLE TIME WHILE DRIVING MY 2016 GMC SIERRA, THE PEDAL HAS GOTTEN HARD & WILL NOT STOP THE CAR. THIS GENERALLY HAPPENS AFTER USING THE BRAKES SEVERAL TIMES QUICKLY. THE BRAKE PEDAL WILL GET HARD & THE TRUCK WILL NOT STOP. LUCKILY I HAVE NOT BEEN INJURED BUT THE PROBLEM IS VERY DANGEROUS & I FEAR FOR MY LIFE WHILE DRIVING THIS TRUCK. THERE IS A TECHNICAL SERVICE BULLETIN ON THE PROBLEM, TSB # PIT5361C, HOWEVER IT IS NOT A SAFETY RECALL. HOW MANY PEOPLE HAVE TO DIE BEFORE THE NHTSA ENFORCES A RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130289September 18, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING, EXTERIOR LIGHTING
I WAS WAITING ON THE ONCOMING TRAFFIC SO I COULD MAKE A LEFT TURN. I HAD PLENTY OF TIME TO MAKE MY LEFT TURN IN FRONT OF ONCOMING TRAFFIC, AS I PROCEEDED TO MAKE MY TURN ALL IF A SUDDEN MY STEERING WHEEL LOCKED UP, STABILITY TRAC LIGHT CAME ON, MY POWER LOCKS LOCKED AND UNLOCKED INTERMITTENTLY AND TRUCK ENGINE DIED. I HAD TO RESTART ENGINE AND IT DID IT AGAIN AS I WAS MOVING ATTEMPTING TO FINISH MY TURN. THIS HAPPENS ON A REGULAR BASIS NOW ANYTIME I HAVE TO TURN STEERING WHEEL IT LOCKS UP AND DOES THIS. SOMETIMES IT DOES EVERYTHING I STATED ABOVE BUT ENGINE DOESN'T DIE. THIS IS DANGEROUS. A COUPLE TIMES WHEN IT DOES THIS MY TRUCK DOESN'T HAVE ANY POWER TO START BUT WAIT 30 SECONDS TO A MINUTE, POWER WILL RESTORE AND YOU CAN THEN START IT UP. IT ALMOST SOUNDS EXACTLY WHAT IS HAPPENING THAT THE 2015 GMC 1500 ARE BEING RECALLED. THIS HAPPENS NOW ON A DAILY BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129770September 16, 2018
STEERING
ON AUGUST 24TH 2018 WHILE DRIVING MY NEW 2017 GMC SIERRA THRU WEST BRANCH MICHIGAN THE POWER STEERING FAILED AND COMPLETELY WENT OUT. I COULD BARELY GET THE VEHICLE OFF OF THE ROAD SAFELY. STEERING THE TRUCK WAS ALMOST IMPOSSIBLE. I CALLED THE GMC DEALER AND THE SERVICE DEPARTMENT PERSON SAID TO TURN OFF THE VEHICLE, WAIT A BIT AND RESTART THE TRUCK. I DID THIS AND EVERYTHING REENGAGED. A WHILE LATER DOWN THE ROAD IT HAPPENED AGAIN. POWER STEERING SHUT DOWN. THIS VEHICLE IS A REPLACEMENT VEHICLE WE CHOSE AFTER OUR NEW 2016 GMC SIERRA CONTINUED TO SHUT DOWN OVER 30 TIMES WITH ECM PROBLEMS WHILE DRIVING AT ALL SPEEDS. MY WIFE WAS TERRIFIED AND RELUCTANT TO EVER DRIVE THAT VEHICLE AFTER THAT. AFTER MANY HURDLES, GMC DECIDED TO EXCHANGE THE TRUCK WITH OUR CURRENT 2017 GMC SIERRA THAT WE HAVE NOW. THIS 2017 GMC SIERRA HAS LOST ITS POWER STEERING OVER15 TIMES WHILE UNDERWAY DRIVING. THANK GOD IT WASN'T EVER MY WIFE DRIVING. ITS BAD ENOUGH FOR HER TO BE A PASSENGER NOW WHEN THE STEERING GOES OUT AS WELL. SHE IS TERRIFIED, AND I AM VERY LEARY AND CONCERNED ABOUT THIS HAPPENING AT ANY TIME AT ANY SPEED WITHOUT WARNING. IT HAS ALSO HAPPENED AT HIGHER SPEEDS. ON SEPTEMBER 1, 2018 WHILE MAKING A RIGHT HAND TURN FROM M-65 ON TO MAPLE RIDGE RD WHITTEMORE, MICHIGAN, THE POWER STEERING WENT OUT AGAIN AND THE STEERING WHEEL WHIPPED BACK TO THE LEFT SO HARD AND FAST I COULD BARELY CONTROL THE VEHICLE TO MANEUVER. I ALSO SUFFERED A SERIOUS LEFT SHOULDER INJURY THAT I CONTINUE TO SUFFER WITH. MY WIFE IS LITERALLY DEATHLY AFRAID TO DRIVE THIS TRUCK. I AM AFRAID THAT I MAY KILL SOMEONE OR MYSELF AND WIFE WITH THIS DANGEROUS TRUCK. WHILE DRIVING THE VEHICLE TO THE DEALER AFTER THE POWER STEERING RESET AFTER I TURN IT OFF, FROM THE DAY BEFORE. IT LOST POWER STEERING AGAIN AT 65 MPH. REPAIRS HAVE BEEN MADE TO THE ECM AND POWER STEERING MODULE FROM DEALER PATSY LOU WILLIAMSON BUICK GMC
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11129455September 14, 2018
SERVICE BRAKES
VERY HARD BRAKE PEDDLE. LIMITED TO NO BRAKING ABILITY WHEN CONDITION EXISTS. GOING SLOW BACKING UP WITH TRAILER, FORWARD GOING SLOW. IF FOOT ON BRAKE FOR EXTENDED TIME AT STOP LIGHT BRAKING ABILITY ABATES, PEDDLE VERY VERY HARD. BRAKES UNABLE TO STOP VEHICLE NO MATTER HOW MUCH PRESSURE PUT ON BRAKE PEDDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129555September 14, 2018
UNKNOWN OR OTHER
AIR CONDITIONING LEAK CABIN BECOMES EXCESSIVELY HOT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129566September 14, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ED RINKE CHEVROLET BUICK GMC (LOCATED AT 26125 VAN DYKE AVE, CENTER LINE, MI) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129576September 14, 2018
UNKNOWN OR OTHER
MY 2014 GMC SIERRA 1500 HAS A AIR CONDITIONING LEAK IN THE CONDENSER FOR THE 2ND TIME. THE FIRST TIME WAS AT 48,000 MILES (2 YRS OLD) AND NOW AGAIN AT 92,000 (4YRS OLD). THE FIRST TIME THE PART WAS ON NATIONAL BACKORDER, HOWEVER I WAS ABLE TO LOCATE ONE AT A DIFFERENT DEALERSHIP. I PAID $600 FOR THE REPLACEMENT. NOW THEY WANT TO CHARGE ME $1000.00 FOR THE SAME THING. HOWEVER THEY ARE WILLING TO CUT ME A BREAK DOWN TO $699. I BELIEVE THIS IS BECAUSE THERE IS ALSO A LEAK IN THE COOLING SYSTEM. I HAVE CONTACTED GM AND THERE STANDARD WARRANTY IS 1 YR ON PARTS SO THEY ARE NOT WILLING TO ANYTHING ABOUT IT. UPON DOING SOME INTERNET SEARCHES THIS APPEARS TO BE A WIDE SPREAD PROBLEM. PLEASE NOTE THAT THE PHONE NUMBER ON THE UPLOADED PAPERWORK IS INCORRECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129310September 13, 2018
STEERING
I BOUGHT MY 2013 SIERRA 2500 HD 4X4 USED WITH ONLY 42000 MILES ON IT. WITHIN 1000 MILES OF THAT PURCHASE, THE POWER STEERING PUMP FAILED AND NEEDED REPLACED. I WAS PULLING INTO THE GAS STATION AND ALMOST TOOK OUT A FUELING TOWER. POWER STEERING PUMPS DO NOT FAIL -- THEY ARE MANUFACTURING DEFECTS. I HAVE HAD VEHICLES FOR 30 YEARS AND NEVER HAD A PS PUMP FAILURE. MOST PEOPLE NEVER EXPERIENCE THIS. I HAD TO FORK OUT $500 FOR THE REPAIR -- GMC SHOULD REIMBURSE ME FOR THIS ; THEY ARE LUCKY THIS DID'T TURN OUT TO BE A CATASTROPHE. I WAS LUCKY TO HAVE BEEN MOVING VERY SLOWLY DUE TO THE CONGESTION AT THE STATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129318September 13, 2018
ELECTRICAL SYSTEM
POWER DOOR LOCKS WORK INTERMITTANTLY. THIS POSES A SAFTEY CONCERNE AS THE LOCKS SOMETIMES WILL NOT AUTO LOCK WHEN PUT IN GEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129410September 13, 2018
STEERING
HORRIBLE GRINDING NOISE LOW SPEED ROTATING OF STEERING WHEEL. SOUNDS METAL ON METAL GRINDING AND CLUNKING, DRAGGING ACROSS RIDGED PLATE DOING PARKING LOT AND BACKING MANEUVERS. TOOK TO DEALERSHIP. THEY SAID HAD NO TROUBLE CODES, BUT DOES HAVE INTERNAL FAILURE OF DRIVE COMPONENTS NOTED. SCHEDULING FOR WARRANTY REPLACEMENT CURRENTLY. METAL ON METAL GRINDING CRUNCHING NOISE. ENTIRE STEERING RACK NEEDS REPLACEMENT. TRUCK ONLY HAS 79877 MILES. IT IS DEFINITELY FAULTY. OTHER THAN THAT, AWESOME TRUCK AND LOVE IT. EVERYTHING ELSE WORKS PERFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128867September 12, 2018
SERVICE BRAKES
I WAS BACKING UP AND THE BRAKE PEDAL GOT HARD AND WOULD NOT STOP THE TRUCK. I TRIED TO GO FORWARD AND THE SAME THING HAPPEN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129083September 12, 2018
AIR BAGS
TAKATA RECALL. NO SOLUTION OFFERED BY DEALER WHEN CONTACTED (SHEEHAN GMC). NO INCIDENT HAS OCCURRED TO DATE WITH AIRBAG AS OF THE DATE BELOW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11129143September 12, 2018
SERVICE BRAKES
IN MARCH OF 2018, I BOUGHT MY 2016 GMC SIERRA 1500 Z71 4X4 USED WITH 36,000 MILES ON IT FROM CRAIN KIA OF CONWAY, AR. THE SALESMAN STARTED OFF BY TELLING ME THAT THEY DIDN'T HAVE ANYTHING I WANTED, BUT OF COURSE WHEN I WAS ABOUT TO HEAD OUT THE DOOR, HE RUNS UP TO ME AND TELLS ME THAT HE FOUND ONE THAT HE THINKS I WOULD LIKE, TOLD ME THAT THEY HAD LOST TRACK OF IT ON THEIR LOT AND IT HAD BEEN THERE FOR OVER 100 DAYS. I LIKED WHAT I SAW, IT WAS A GOOD PRICE, AND IT SEEMED LIKE A MECHANICALLY SOUND TRUCK. AFTER ABOUT A COUPLE WEEKS, I BEGAN TO NOTICE THAT I WAS HAVING TO PUMP THE BRAKES JUST TO STOP, BUT DIDN'T SEEM REAL BAD AT THE TIME. THE PROBLEM ONLY WORSENED SO I BROUGHT IT BY A LOCAL GM DEALERSHIP AND BODY SHOP TO SEE IF THEY COULD DIAGNOSE THE ISSUE, WHICH OF COURSE THEY TOLD ME THAT EVERYTHING WAS FINE. I CONTINUED TO DRIVE IT AND WHEN I WOULDN'T PUMP THE BRAKES, THEY BEGAN GLIDING, ALMOST LIKE I WAS TRYING TO STOP ON ICE BEFORE THEY WOULD ACTUALLY COME TO A COMPLETE STOP. I HAD TWO INCIDENTS' REGARDING THIS ISSUE WITH THE BRAKES WITHIN TWO MONTHS OF EACH OTHER. THE FIRST ON JULY 7, 2018: I WAS AT A STOP SIGN, COMPLETELY STOPPED. I WAS HEADING LEFT AT A THREE WAY INTERSECTION AND THERE WAS A CAR TURNING RIGHT SLOWLY ONTO THE STREET THAT I WAS LEAVING, SO I BARELY LIFTED MY FOOT OFF THE BRAKE TO MAKE MY LEFT TURN WHEN THE CAR DECIDED THAT THEY WERE GONNA GO STRAIGHT. I IMMEDIATELY SLAMMED ON THE BRAKES, BUT THE TRUCK JUST KEPT GOING FOR ANOTHER FEW FEET UNTIL THE BRAKES FINALLY STOPPED ME ALONG WITH THE OTHER INDIVIDUALS CAR. I IMMEDIATELY HAD THE BRAKES CHECKED OUT AGAIN AND OF COURSE NOTHING WAS FOUND. I TOOK IT TO A DIFFERENT BODY SHOP TO HAVE THE BUMPER REPLACED AND ASKED HIM IF HE COULD CHECK IT OUT, NOTHING TURNED UP. TO BE CONTINUED.........................
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0

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