GMC Sierra Complaints

15,732 consumer complaints on file.

#11129146September 12, 2018
SERVICE BRAKES
THE SECOND INCIDENT ON SEPTEMBER 1, 2018: 2016 GMC SIERRA 1500 Z71 4X4 CC I WAS SPEEDING UP TO MERGE ONTO A BUSY HIGHWAY IN DENVER, HEADED TO THE MOUNTAINS TO TAKE MY WIFE AND THREE BOYS CAMPING. A CAR IN FRONT OF US HAD BEGAN SLOWING DOWN, SO I BEGAN SLOWING DOWN, THEY SLAMMED ON THEIR BRAKES, SO I SLAMMED ON MINE. THE ONLY DIFFERENCE BETWEEN OUR VEHICLES BESIDES SIZE WAS THAT THEY CAME TO A COMPLETE STOP, AS SOON AS I SLAMMED ON MY BRAKES, THE TRUCK JUST GLIDED ON THE PAVEMENT AS IF IT WERE A SHEET OF ICE. THE ONLY THING TO STOP US WAS THE BACK OF THEIR VEHICLE! WE GOT A RENTAL TRUCK AND CARRIED ON WITH OUR CAMPING TRIP. AS WE DROVE PAST THE ACCIDENT SCENE SLOWLY HOURS LATER TO HEAD BACK TOWARDS THE MOUNTAINS, (TRAFFIC WAS MUCH LIGHTER) WE NOTICED THAT THE SKID MARKS FROM MY TRUCK WERE STRAIGHT WITH NO BREAKS IN THE SKID LINES, WHICH TO MY KNOWLEDGE INDICATES THAT THE ABS SYSTEM WAS NOT WORKING PROPERLY. I NEVER HAD ANY INDICATOR LIGHTS SHOW UP ON THE DASH. AFTER THAT ACCIDENT, MY WIFE AND I CONDUCTED A LOT OF RESEARCH, COME TO FIND OUT THAT GM TRUCKS HAD MULTIPLE COMPLAINTS WITH THEIR BRAKES, WISH I HAD DONE MY RESEARCH FIRST.
Crash:
Yes
Fire:
No
Injuries:
5
Deaths:
0
#11128654September 11, 2018
VISIBILITY/WIPER
I AM 6'8 AND HAVE NOTICE A SERIOUS INCREASE IN THE BLIND SPOT BEHIND THE REAR VIEW MIRROR. ON APPROACHES TO INTERSECTION, VEHICLES ARE HIDDEN AND I HAVE HAD 3 BEAR MISS COLLISIONS IN THE THE SAME NUMBER OF MONTHS. THIS IS MY 3RD GMC SIERRA AND THE ISSUES APPEARS TO BE RELATED TO ELEVATED SEAT WHICH CAN NOT BE LOWERED TO A SAFE LEVEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128689September 11, 2018
UNKNOWN OR OTHER
DRIVER SIDE DOOR HANDLE QUIT WORKING,THIS IS A KNOWN ISSUE WITH THE GMC SIERRA 1500.I HAVE BEEN TO THE DEALER THINKING A QUICK AND CHEAP FIX,WAS FLOORED TO FIND OUT ON THAT YEAR AND MODEL IT WAS A COMMON OCCURRENCE, AND OUT OF POCKET WOULD COST $475.00 PARTS AND LABOR,THE PARTS MAN TOLD ME IT WAS A BAD DESIGN FLAW.I ASKED IF THERE WAS A RECALL ON THIS BECAUSE IT'S A SAFETY ISSUE,WAS TOLD NO.I GOT THIS TRUCK NEW AND AS TO DATE HAVE HAD TO REPLACE THE DASH,BECAUSE OF CRACKING AROUND AIRBAG,DONE UNDER WARRANTY,AND REPLACED OUTSIDE DOOR HANDLE ON RR DOOR,NOW THE DOOR WON'T OPEN FROM THE INSIDE ON DRIVERS DOOR.,UNLESS I ROLL DOWN WINDOW AND OPEN FROM OUTSIDE,MY TRUCK HAS 23,000 MILES ON IT.EVERYTHING STILL LOOKS NEW. I FEEL THIS IS AN ISSUE THAT GMC SHOULD ADDRESS,I WOULD PAY THE LABOR, IF THEY SUPPLY THE PART.THE WHOLE INTERIOR DOOR HAS TO BE REPLACED AS IT IS ONE UNIT.THIS IS UNFAIR TO CONSUMERS ,INSTALLING DEFFECTIVE PARTS, AND SHOULD BE REPLACED AT GMC'S EXPENSES,NOT THE CONSUMERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128694September 11, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JIM HUDSON BUICK GMC (4035 KAISER HILL RD, COLUMBIA, SC 29203, (803) 720-9925) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128725September 11, 2018
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 GMC SIERRA 1500. WHILE OPERATING THE VEHICLE, THE INSTRUMENT CLUSTER GAUGES FLASHED OFF AND ON AND, AT TIMES, COMPLETELY STOPPED OPERATING. THE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT THE LOCAL DEALER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 97,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128759September 11, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 70 MPH, THE VEHICLE STALLED AND THE STABILITRAK WARNING INDICATOR ILLUMINATED. IN ADDITION, THE STEERING WHEEL AND BRAKES SEIZED. THE CONTACT POWERED OFF THE ENGINE WHILE IN TRAFFIC. THE VEHICLE WAS RESTARTED AND DROVE NORMALLY. THE CONTACT STATED THAT THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO COVERT BUICK GMC (LOCATED AT 11750 RESEARCH BLVD, AUSTIN, TX 78759, (512) 583-3411) WHERE DIAGNOSTIC TESTING WAS COMPLETED, BUT NO FAILURE CODE WAS FOUND. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11127971September 6, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
THE TRUCK DIES AT ANY MOMENT. STABILITY TRACK SYSTEM WARNING POPS UP IN THE LITTLE SCREEN AND THE STEERING WHEEL IS BLOCKED WHEN THIS HAPPEN. AFTER THESE TO THINGS HAPPENS THE TRUCK SHUT DOWN. SOMETIMES, AFTER A FEW MINUTES THE TRUCK COMES BACK TO NORMAL. THIS HAS HAPPENED TO ME FOR LIKE 10 TIMES IN A PERIOD OF LIKE 15 MONTHS. I HAVE TAKEN TO THE DEALER LIKE 6 TIMES AND THEY HAVEN'T FOUND THE PROBLEM. THEY HAVE CHANGE SOME WIRES FROM THE BATTERY. THEY HAVE REPROGRAM THE SOFTWARE AND NOTHING I STILL HAVE THE SAME PROBLEM. THE TRUCK DIES AT ANY MOMENT. ALL OF THIS HAPPEN WHEN I AM DRIVING THE TRUCK MOST OF THE TIMES AT LOW SPEED AND WHILE TURNING TO THE LEFT OR RIGHT EXCEPT LIKE TWO TIMES THAT OCCURRED WHILE I WAS DRIVING IN THE HIGHWAY. THE MECHANICS IN THE DEALER HAVE DONE ALL KIND OF DIAGNOSTIC THAT THEY HAVE BUT THEY COULD NOT DUPLICATED THE PROBLEM SO THE ANSWER THAT I GET EVERY TIME IS THAT EVERY IS FINE AND THAT THEY COULDN'T DUPLICATED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124472September 5, 2018
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
THE TRUCK WILL COMPLETELY TURN OFF, LOSS OF ELECTRICAL, POWER STEERING, BRAKING - EVERYTHING. FIRST TIME WAS ON HIGHWAY30MPH IN TRAFFIC 2ND TIME HIGHWAY GOING 45-50 IN TRAFFIC & TODAY IN PARKING LOT, TURNING IN TO DROPPOFF LANE AN CHILDS SCHOOL. NO STEARING AND HIT THE CURB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124542September 5, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT CALL A LOCAL DEALER. THE MANUFACTURER CONFIRMED THAT THE PART WAS NOT AVAILABLE AND DID NOT KNOW WHEN IT WOULD ARRIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124216September 4, 2018
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
TL* THE CONTACT OWNS A 2002 GMC SIERRA 1500. WHILE REVERSING THE VEHICLE, THE BRAKE PEDAL BECAME STUCK TO THE FLOORBOARD. THE CONTACT WAS ABLE TO ENGAGE THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND FOUND THAT ALL THE BRAKE LINES WERE CORRODED, WHICH CAUSED THE BRAKE FLUID TO LEAK. THE VEHICLE WAS TOWED TO BOWSER AUTOMOTIVE (132-168 NORTH LEWIS RUN ROAD, WEST MIFFLIN, PA 15236, (412) 469-2100) WHERE IT WAS DIAGNOSED THAT ALL THE BRAKE LINES WERE SEVERELY CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11124227September 4, 2018
SERVICE BRAKES
AT LOW RPM,'S AND AT LOW SPEED THE VACUUM ASSIST PUMP CANNOT SUPPLY ENOUGH ASSIST PRESSURE TO THE BRAKES, THIS DOES NOT LET THE POWER BRAKES WORK AS THEY ARE DESIGNED. WHEN THIS HAPPENS, MOSTLY WHEN BACKING A TRAILER UP BUT ALSO WHEN GOING FORWARD AT SLOW SPEEDS, THERE IS NO POWER ASSIST BRAKES AND A TYPE OF MANUAL BRAKE EXISTS. THIS TYPE OF MANUAL BRAKE REQUIRES MAXIMUM LEG PRESSURE IS REQUIRED TO SLOW DOWN AND/OR STOP, AND WHEN PRESSURE IS APPLIED THERE IS A TIME LAG FOR PRESSURE TO BE APPLIED SO THAT THE VEHICLE STOPS.THIS SAME PROBLEM OCCURS WITH NO TRAILER LOAD INVOLVED AND THE VEHICLE IS GOING SLOW. IT IS A DANGEROUS SITUATION WHEN ENTERING TRAFFIC AT A PERPENDICULAR ANGLE. OTHER COMPLAINTS HAVE BEEN MADE REGARDING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123927September 1, 2018
AIR BAGS
AN AIRBAG WARNING LIGHT HAS COME ON AND HAS BEEN ON FOR ALMOST A YEAR SHOWING A FAULTY AIRBAG AND TWO CALLS WITH CERTIFIED GMC DEALERSHIP TO REMEDY THE AIRBAG(S) TO MAKE FOR A SAFE RIDE HAVE GONE UNCOMPLETED STAYING NO RESOLUTION HAS BEEN MADE. THIS IS AN ONGOING SAFETY RECALL THAT SHOULD BE REMEDIED BY GM FOR PUBLIC SAFETY AND TO THIS POINT HAS REFUSED TO DO ANY REPAIR/REPLACEMENT. IT IS WELL DOCUMENTED THAT THE AIRBAG MANUFACTURER IS STATING THAT THERE IS A HIGH RISK OF DETERIORATION OF THE AIRBAG AND SUDDEN DEPLOYMENT RESULTING IN SERIOUS INJURY TO DEATH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123815August 31, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
WHEN MAKING SLIGHT LEFT TURNS, THE TRUCK WOULD FLASH STABILITRAK ON THE DISPLAY AND THE STEERING WHEEL WOULD AUTOMATICALLY PULL OUT OF MY HANDS AND MAKE THE WHEELS STRAIGHTEN UP. THE RADIO WOULD THEN GO DEAD AND THEN 5 TO 10 SECONDS LATER THE ENTIRE TRUCK WOULD TURN OFF. THIS HAPPENED WHILE DRIVING DOWN THE ROAD. THIS HAPPENED ON 2 SEPARATE OCCASIONS WITH NO OTHER WARNINGS. I CONTACTED GMC AND THEY HAVE NOT GIVEN ME ANY TYPE OF ANSWER OR ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123381August 30, 2018
AIR BAGS
WIRE BROKE GOING TO THE SIDE IMPACT SENSOR FOR THE AIR BAG CAUSING IT TO BE INOPERABLE. WIRE WAS IN THE LOOM FOR THE DRIVERS DOOR WIRING HARNESS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123431August 30, 2018
FUEL/PROPULSION SYSTEM
DRIVING EAST BOUND ON I70 COMING INTO DENVER. TRUCK SHUT OFF WITH NO WARNING AT 80MPH ON STEEP DOWNHILL GRADE CAUSING LOSS OF ALL POWER FACILITIES IN THE TRUCK. NO BRAKES, NO POWER STEERING. I ENDANGERED THE LIVES OF EVERY SINGLE PERSON ON THE ROAD THANKS TO THIS FAILED FUEL PUMP. FURTHER INVESTIGATION SHOWS BOSCH (THE PUMP MANUFACTURER) HAD INSTRUCTED GM TO USE A LIFT PUMP ON THIS ITEM AND THEY HAVE DISREGARDED THAT RECOMMENDATION LEAVING PEOPLE IN DANGER OF SERIOUS INJURY OR DEATH. THIS ITEM NEEDS A RECALL AND GM IS REFUSING TO DO SO BECAUSE THIS OCCURRENCE RENDERS THE TRUCK IN NEED OF 13K+ I'M REPAIRS. SHAME ON GM AND SHAME ON NHTSA FOR NOT DOING THEIR JOB.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123463August 30, 2018
SERVICE BRAKES
VACUUM PUMP VACHOSE ASSY BRAKE BOOSTER AND MASTERCYCLINDER FAILURE WHICH CAUSE BRAKE FAILURE WHILE DRIVING. HAPPENED SEVERAL TIMES UNTIL 'SERVICE TRAILER BRAKE' LIGHT CAME ON. NO BRAKES, NO WAY TO PRESS DOWN PEDAL. GMC REFUSES TO ASSUME RESPONSIBILITY FOR REPAIR. COST: $1311.16
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123223August 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL WERE NOT AVAILABLE. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOTIFIED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY AND INFORMED THE CONTACT TO CALL NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123352August 29, 2018
AIR BAGS
TAKATA RECALL - NHTSA-2016-0124 WHEN WILL I BE ABLE TO HAVE MY AIR BAG REPLACED. DEALERSHIP STATED NOTHING THEY CAN DO *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11123344August 29, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BUTTER BUICK GMC (94-149 FARRINGTON HWY, WAIPAHU, HI 96797, (855) 254-1615), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122903August 28, 2018
POWER TRAIN
THE "CHEVY SAKE". AT SPEEDS OVER 70MPH EXCESSIVE VIBRATION INSIDE THE VEHICLE. THIS IS WELL DOCUMENTED ON-LINE, PARTICULARLY VARIOUS GM FORUMS AND YOU TUBE VIDEOS. IT IS MY UNDERSTANDING THAT GM DENIES IT IS A PROBLEM, BUT THEY HAVE BEEN DOING SOME BUY BACKS AND IF YOU READ SOME OF THE DEALER BLOGS IT IS EVIDENT THAT GM KNOWS IT IS A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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