GMC Sierra Complaints

15,732 consumer complaints on file.

#11140312October 15, 2018
SERVICE BRAKES
ON MULTIPLE OCCASIONS, THE BRAKES APPEARED TO LOOSE ALL BRAKE BOOSTER FUNCTION, CAUSING INCREDIBLY WEAK BRAKING AT LOW SPEEDS. TWICE IT FAILED IN A PARKING LOT SITUATION, WHERE THE EFFECT WAS MINIMAL (JUST REQUIRED PUSHING THE PEDAL WITH MAXIMUM FORCE I COULD GENERATE) THE MOST RECENT WAS A PARALLEL PARKING SITUATION WHERE THE BRAKE FAILURE ALMOST CASED A LOW SPEED COLLISION. I MISSED THE CAR BEHIND ME BY MERE INCHES!! I ADDRESS THIS WITH THE GM DEALER TWICE AND BOTH TIMES I RECEIVED "COULD NOT DUPLICATE" IT WILL BE NOTED AGAIN. THIS NEEDS TO BE ADDRESSED VIA A RECALL AS IT IS A MAJOR SAFETY ISSUE, AND IS NOT SPECIFIC TO MY TRUCK (THIS HAS BEEN DOCUMENTED ON THE INTERNET, AND THERE IS A TSB FOR IT WHICH MINE SUPPOSEDLY WAS NOT PART OF) THE PROBLEM IS LOW SPEED, AT IDLE MANUVERS WHERE THE BRAKES ARE REPLIED REPEATEDLY (LIKE PARKING). I NEVER NOTICED A PROBLEM AT ANY SPEED ABOVE CRAWL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140440October 15, 2018
UNKNOWN OR OTHER
I GOT UNDER THE TRUCK TO CHANGE THE OIL THEN I NOTICED A CRACK IN THE FRAME WHERE THE CROSS MEMBER IS. CROSS MEMBER RUNS ACROSS FRAME SUPPORT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140197October 14, 2018
ELECTRICAL SYSTEM
WHEN REVERSE IS ACTIVATED AT NIGHT, THE BACKUP CAMERA COMES ON AT FULL BRIGHTNESS AND IS NOT DIMMABLE. THE BRIGHT SCREEN PREVENTS VIEW OF THE PASSENGER SIDE MIRROR AND SIGNIFICANTLY REDUCES VISIBILITY IN THE DRIVER SIDE MIRROR WHILE REVERSING. THE SCREEN CANNOT BE DEACTIVATED AND BLINDS THE DRIVER. THIS IS AN ONGOING ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139614October 11, 2018
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. AN INDEPENDENT MECHANIC CALLED ON BEHALF OF THE VEHICLE OWNER, WHO IS DEAF. THE CONTACT STATED THAT THE BRAKE PEDAL FAILED TO DEPRESS AND STOP THE VEHICLE PROPERLY. THE CONTACT DIAGNOSED THAT THE VACUUM PUMP AND THE BRAKE BOOSTER SYSTEM WERE MALFUNCTIONING. THE DEALER (GULF COAST CHEVROLET BUICK GMC, 1901 W. FM 523, ANGLETON, TX 77515, (800) 593-5226) STATED THAT THERE WERE NO RECALLS ON THE VEHICLE. THE MANUFACTURER WAS CALLED AND THE CONTACT WAS PROVIDED A CASE NUMBER. THE MANUFACTURER STATED THAT THE VEHICLE HAD TOO MANY MILES TO BE COVERED BY THE EXTENDED WARRANTY. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139628October 11, 2018
SERVICE BRAKES, VEHICLE SPEED CONTROL, STEERING
VEHICLE IS SHUTTING OFF AT ANY GIVEN SPEED, IE. 35 MPH IN TOWN OR 70 MPH ON A HIGHWAY WITH ONCOMING TRAFFIC. WHEN VEHICLE SHUTS OFF, LOSS OF ALL CONTROL OF THE VEHICLE TAKES PLACE. NO BRAKES, NO STEERING, NOTHING UNTIL THE VEHICLE RANDOMLY TURNS BACK ON. THIS IS NOT A CONSISTENT OCCURRENCE TO KNOW WHEN IT IS GOING TO HAPPEN OR BE PREPARED FOR IT TO HAPPEN. I WATCHED MY HUSBAND SHOOT ACROSS THE ROAD INTO THE OTHER LANE AND ALMOST PUT THE VEHICLE OVER A BANK ONE NIGHT WHEN IT HAPPENED. THIS HAS BEEN AN ISSUE SINCE JANUARY 2018 FOR US, WE HAVE TAKEN IT TO THE DEALER WHERE IT WAS PURCHASED MULTIPLE TIMES FOR THEM TO TELL US THEY CAN'T DUPLICATE THE ISSUE AND NOTHING IS COMING UP IN THEIR SYSTEM FOR AN ERROR CODE. IT HAS CAUSED A MAJOR INCONVENIENCE FOR MY FAMILY, AS WE DON'T DARE PUT OUR CHILDREN IN THE TRUCK LEAVING THE RESPONSIBILITY SOLELY ON ONE PARENT TO TRANSPORT THE KIDS TO AND FROM DAYCARE. I WORRY FOR THE SAFETY OF MY HUSBAND ON A DAILY BASIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139639October 11, 2018
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (BUDS CHEVROLET-BUICK, INC., 1415 COMMERCE DRIVE, SAINT MARYS, OH 45885, (419)-617-4954) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WERE NO SAFETY CONCERNS FOR THE AIR BAG. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139677October 11, 2018
AIR BAGS
TAKATA RECALL - RECEIVED NHTSA RECALL #2049151 GM # 16V381, IN 2016. I'VE CALLED MCKINNEY TX GMC BUICK NUMEROUS TIMES OVER THE PAST 2 YEARS & HAVE BEEN TOLD REPEATEDLY THAT PARTS ARE NOT AVAILABLE. TODAY I CALLED & SPOKE WITH A GM REP (PH# 866-996-9463). I WAS TOLD THAT MY PARTICULAR VIN IS NOT INCLUDED IN THE RECALL & IS SAFE TO DRIVE (HE READ ME A LONG STATEMENT THAT I'M SURE GM TELLS THEM TO READ). WHEN I ASKED HIM WHY, WHEN I ENTER MY VIN IN THEIR WEBSITE SEARCH, IT SAYS MY VEHICLE IS AT RISK, HE COULDN'T ANSWER. SINCE RECEIVING THE ORIGINAL NOTICE OVER 2 YEARS AGO, I'VE PURPOSELY LIMITED THE MILES DRIVEN ON MY 10-YR-OLD TRUCK, BECAUSE OF THEIR RECALL LETTER. NOW, THEY'RE SAYING THE LETTER WAS WRONG, BUT THEY'RE NOT WILLING TO SEND ME SOMETHING STATING THAT. I HAVE ZERO FAITH IN WHAT THAT GM REP TOLD ME, & I'M REALLY HESITANT TO DRIVE MY VEHICLE ON THE HIGHWAY. PLEASE ADVISE IF MY VEHICLE IS, INDEED SAFE TO DRIVE, OW WHETHER I NEED TO CONTINUE PURSUING GM FOR REPAIRS. IF THEY CAN PUT SAFE AIRBAGS IN A NEW TRUCK, WHY CAN'T THEY PUT ONE IN MINE?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139474October 10, 2018
STEERING
I WAS TURNING OFF OF A MAIN THOROUGHFARE INTO A RESTAURANT PARKING LOT AND LOST THE ABILITY TO STEER MY VEHICLE FOR A FEW SECONDS. THE STEERING FINALLY RECOVERED SO I COULD MAKE THE TURN. I TOOK THE VEHICLE TO GMC TO REPAIR ON 9/21/2018. MY STEERING HAD ALREADY HAD A RECALL IN 2017 IN WHICH THEY DID A SOFTWARE UPDATE. ONE YEAR, 9/11/2018, LATER, I LOST THE ABILITY TO STEER. THE SERVICE ADVISOR STATED THEY HAD ANOTHER CUSTOMER IN THE WEEK BEFORE WITH THE SAME ISSUE. HE ALSO STATED THEY HAD RECEIVED AN INTERNAL MEMO ABOUT THE ISSUE AND THE FIX WAS CHANGING OUT THE BATTERY CABLES. THEY CHARGED ME OVER $800 FOR THIS REPAIR. BASED ON THE INFORMATION I WAS GIVEN ABOUT THE INTERNAL MEMO AND THE OTHER CUSTOMER WITH THE SAME ISSUE, I FEEL THIS SHOULD BE A RECALL. I CONTACTED GMC ABOUT MY CONCERNS; THE COST OF THE REPAIR AND THE DANGEROUS SITUATION OF LOSING STEERING. ANNABELLE WITH GMC BASICALLY SAID THERE WERE A LOT MORE DANGEROUS ISSUES REPORTED. IT SEEMS THE VEHICLE ISSUE HAS TO RESULT IN AN ACCIDENT OR DEATH BEFORE THEY WILL TAKE IT SERIOUSLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139264October 9, 2018
SERVICE BRAKES
HARD BRAKE PEDAL WHEN ATTEMPTING TO STOP, HAPPENS ON HWY WITH FAST SPEEDS, SLOW SPEEDS IN PARKING GARAGE AND IN REVERSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138918October 7, 2018
WHEELS
TWO OF THE FOUR WHEELS WERE LOSING AIR AND TESTED LOCALLY. IT WAS DETERMINED AIR WAS LEAKING FROM EACH OF THE TWO RIMS IN A SIMILAR LOCATION. NOTE-AIR WAS NOT LEAKING FROM THE TIRE OR THE SEAL BETWEEN THE TIRE BEAD AND RIM. INSTEAD, THE RIM ITSELF APPEARS TO HAVE A LATENT DEFECT CAUSING A SLOW LEAK. I CONTACTED A LOCAL GMC DEALER TO SEE ABOUT WARRANTY COVERAGE OR MANUFACTURE INTEREST IN ASSISTING WITH THIS SAFETY ISSUE. VEHICLE IS OUT OF WARRANTY AND GM WAS WILLING TO PARTICIPATE AT 10% OF NEW REPLACEMENT COST, SEE ATTACHED. TWO OF THE FOUR RIMS WERE TESTED FOR THE DEFECT. BOTH RIMS EXHIBIT THE SAME DEFECT. THAT 1/2 OF THE RIMS ON MY ONE TRUCK ARE LEAKING, IT SUGGESTS A LARGER DEFECT IN THE STANDARD RIMS. I AM CONCERNED ABOUT MOTORIST SAFETY RESULTING FROM DEFECTIVE RIMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133445October 5, 2018
STEERING
TL* THE CONTACT OWNED A 2006 GMC SIERRA 1500. WHILE THE CONTACT'S SON WAS DRIVING 30 MPH, THE POWER STEERING SEIZED AND THE VEHICLE DRIFTED AND CRASHED INTO THE GUARDRAIL OF A BRIDGE. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED. A POLICE REPORT WAS FILED. THE DRIVER WAS INJURED, BUT DID NOT REQUIRE MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO A WRECKING YARD. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS 154,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11133365October 4, 2018
UNKNOWN OR OTHER
VEHICLE WILL NOT SWITCH OUT OF AUTO FOR THE 4X4. CAN NOT SWITCH TO 2WD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133097October 3, 2018
UNKNOWN OR OTHER
A/C COMPRESSOR FAILURE, $1267.43 TO REPLACE BY CHEVY DEALERSHIP. ONLY, 33,000 MILES. A KNOWN CHRONIC PROBLEM AS FOUND ON INTERNET, GM STATES OUT OF WARRANTY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132455October 1, 2018
SERVICE BRAKES
WHILE DRIVING AT HIGHWAY SPEED, I ENTERED AN OFF RAMP TO FIND NO POWER ASSIST TO MY BRAKES. THE PEDAL WAS EXTREMELY STIFF. I CAME VERY CLOSE TO HAVING A COLLISION WITH THE CAR IN FRONT OF ME. I CONTACTED MY MECHANIC IMMEDIATELY, HE CHECKED IT OUT AND IT APPEARS THE VACUUM PUMP HAS FAILED WITHOUT WARNING. I HAVE OWNED THIS VEHICLE SINCE NEW AND HAVE HAD NO PROBLEMS WITH IT UNTIL THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132650October 1, 2018
SERVICE BRAKES, WHEELS, UNKNOWN OR OTHER
WHILE DRIVING DOWN A MOUNTAIN ROAD WITH A 5TH WHEEL ATTACHED IT APPEARED THAT THE REAR BRAKES ON THE DRIVERS SIDE WERE SMOKING, I PULLED OVER TO ALLOW IT TO COOL. WE FOUND A GMC DEALERSHIP AND PROCEEDED THERE VERY SLOWLY STOPPING A NUMBER OF TIMES TO ALLOW THE BRAKES TO COOL DOWN. 2 MILES SHORT OF GMC, THERE WAS A LOUD POP AND A TIRE HAD BLOWN. WE PULLED OVER AND WHILE CALLING ROADSIDE ASSISTANCE NOTICED FIRE UNDER THE TRUCK. WE PUT IT OUT WITH A FIRE EXTINGUISHER BEFORE THE FIRE DEPARTMENT ARRIVED. WE WERE TOWED TO THE DEALERSHIP. THE BRAKE CALIPER CAME APART, THE REAR AXLE BROKE (POSSIBLY MELTED FROM HEAT AND FIRE?). GM INITIALLY STATED 4 DAYS TO REPAIR, NOW THEY THEY ARE SAYING 3 WEEKS AS THEY HAVE TO BUILD A NEW AXLE. IF WE HAD NOT HAD THE EXTINGUISHER THE TRUCK, RV AND MEADOW WOULD HAVE ALL GONE UP IN FLAMES AND WHO KNOWS THE DISASTER THAT COULD HAVE OCCURRED IF THIS HAPPENED ON THE MOUNTAIN ROAD. THIS VEHICLE ONLY HAS 17,000 MILES, 11 MONTHS OLD AND HAS HAD ALL ROUTINE MAINTENANCE PERFORMED AT GMC DEALERS. I HAVE MORE PICTURES BUT AM UNABLE TO UPLOAD THEM.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11132726October 1, 2018
ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 10 MPH, THE VEHICLE STALLED AND COMPLETELY LOST POWER. THE VEHICLE WAS TAKEN TO JOE BASIL CHEVROLET (5111 TRANSIT RD, DEPEW, NY 14043, (716) 683-6800) WHERE THE CONTACT WAS INFORMED THAT A NEGATIVE BATTERY CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE DEALER WAS NOT SURE IF IT WOULD REMEDY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 29,597.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132813October 1, 2018
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHEN DRIVING THE TRUCK AFTER EXTENDED PERIODS OF TIME (I.E. 1 HOUR OR MORE) THE VEHICLE WILL FLASH A STABILITRAK WARNING AND THEN POWER THE VEHICLE OFF. THIS HAPPENED WHILE MY SON, GIRLFRIEND AND I WERE ON A TRIP TO FLORIDA DRIVING 70 MPH DOWN THE INTERSTATE. I TOOK TO A DEALER AND THEY INFORMED ME THAT THE BATTERY CABLES WERE LOOSE. 4,000 MILES THE TRUCK HAS DONE THIS EPISODE AGAIN AND THE DEALER NOW TELLS ME THAT I NEED TO REPLACE THE ELECTRONIC RACK AND PINION ON A TRUCK WITH 65K MILES WITH A COST OF OVER $3K. THERE ARE NUMEROUS EXAMPLES OF THIS HAPPENING WITH TRUCKS JUST LIKE MINE AND GM ISN'T RESPONSIBLE? HARD TO FATHOM THAT IN THE 5 VEHICLES I HAVE OWNED, NOT ONCE HAVE I HAD TO REPLACE A RACK AND PINION AND THE NEWEST VEHICLE THAT I HAVE EVERY OWNED HAS THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132365September 30, 2018
UNKNOWN OR OTHER
DASHBOARD BEHIND THE I STRUMENT CLUSRER AND BY THE PASSENGER AIR BAG IS CRACKED. COULD CAUSE FLYING DASH PIECES IN AN ACCIDENT WITH AIR BAG DEPLOYN MENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132387September 30, 2018
ELECTRICAL SYSTEM, POWER TRAIN
TAKATA RECALL, THE AUTOMATIC LOCKS KEEPS LOCKING AND UNLOCKING ON THEIR OWN,WHETHER IT'S PARKED OR DRIVING. TAKATA RECALL, THE TRANSMISSION SHUTTERS AND ROUGH SHIFTING WHEN SLOWING DOWN OR TAKING OFF,HOWEVER THE WORST SEEMS TO BE WHEN SLOWING DOWN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132277September 29, 2018
UNKNOWN OR OTHER
THE SERVICE TRAILER WIRING WARNING COMES ON WITH NO TRAILER CONNECTED OR IF THERE IS A TRAILER CONNECTED YOU HAVE NO TRAILER BRAKES THIS HAPPENS AT ANY SPEED I HAVE HAD THIS TRUCK TO 4 DIFFERENT DEALERS BUT THE LIGHT WENT OUT BEFORE I GOT THERE AND THEY COULD FIND NO PROBLEM THIS STARTED WHEN THE VEHICLE WAS NEW AND STILL HAPPENS IT SEEMS TO BE THE WORST WHEN IT IS DAMP OR RAINING BUT NOT ALWAYS IT DOES NOT MATTER HOW FAST YOU ARE TRAVELING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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