GMC Sierra Complaints

15,732 consumer complaints on file.

#11176188February 11, 2019
EXTERIOR LIGHTING
HEADLIGHTS ON MY 2014 GMC SIERRA 1500 SLT ARE TOTALLY INADEQUATE ON HIGH OR LOW BEAM. THE LIGHTING DISTANCE IS INADEQUATE AND IS SO DIRECTIONAL THAT THERE IS NO SIDE FLAIR LIGHTING FOR TURNING LIKE YOU HAVE WITH CONVENTIONAL HEADLIGHTS. THIS IS A SERIOUS SAFETY ISSUE AND NEEDS TO BE ADDRESSED IMMEDIATELY BY THE NHTSA. I HAVE HAD THIS VEHICLE FOR 41/2 YEARS AND THE PROBLEM IS ONGOING SINCE I BOUGHT IT. THE DEALER HAS NO SOLUTION. NEW HI/LOW BULBS, DEALER INSTALLED AND STILL VERY DIM AND UNSAFE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176198February 11, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. INTEGRITY BUICK GMC (6025 INTERNATIONAL DR, CHATTANOOGA, TN 37421, (423) 855-0550) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176232February 11, 2019
AIR BAGS
TAKATA RECALL WHY HAVE THE OWNER OF THESE VEHICLES BEEN NEGLECTED AND NO REPAIRS SOLUTIONS HAS BEEN OFFERED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175854February 9, 2019
AIR BAGS, UNKNOWN OR OTHER
DASH CRACKING AT PASS AIRBAG ( SAFETY ISSUES ) AND NUMEROUS CRACKS ON INSTRUMENT CLUSTER PORTION OF DASH... MULTIPLE EXACT PROBLEMS AND A LAWSUIT DATED JAN 2018. GM NEEDS TO REPLACE ALL THESE DASHBOARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175902February 9, 2019
UNKNOWN OR OTHER
THE HORN QUITS WORKING AND THIS CREATES A HUGE SAFETY ISSUE. ONLINE SEARCH SHOWS THIS IS A COMMON PROBLEM AND THE DEALER IS UNABLE TO FIX IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175747February 8, 2019
STEERING
AT LOW SPEED THE POWER STEERING LOCKS UP AND IS EXTREMELY DIFFICULT TO OPERATE WHEN TURNING EITHER DIRECTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175130February 8, 2019
SERVICE BRAKES
I SEEM TO LOSE BRAKING POWER AT LOW SPEEDS AFTER PUMPING THE BRAKES A COUPLE OF TIMES. IN ORDER TO STOP I NEED TO USE MUCH MORE FORCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175156February 8, 2019
EXTERIOR LIGHTING
PASSENGERS SIDE LOW BEAM JIGGLES UP AND DOWN WHEN GOING OVER SMALL BUMPS. DEALER TELLS ME ITS A COMMON ISSUE WITH THE PROJECTOR STYLE HEADLIGHTS BUT CANNOT BE REPLACED UNDER WARRANTY UNTIL GM RECOGNIZES IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175195February 8, 2019
AIR BAGS
TAKATA RECALL THIS RECALL HAS BEEN PENDING FOR YEARS. WEEKLY I RECEIVE MESSAGES FROM NHTSA INVOLVING MORE AND MORE MAKES AND MODELS. MY VEHICLE IS NOW 10 YEARS OLD AND STILL NOT REPAIRED. HOW MUCH LONGER DO WE HAVE TO WAIT FOR REPAIR?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175203February 8, 2019
SEAT BELTS
TL* THE CONTACT OWNS A 2015 GMC SIERRA 3500. THE CONTACT STATED THAT TWO OF THE FIVE SEAT BELTS IN THE VEHICLE FAILED TO PROPERLY RETRACT AND SECURE. THE FRONT PASSENGER AND REAR MIDDLE SEAT BELTS BECAME UNSECURED WHILE THE VEHICLE WAS IN OPERATION WITHIN WEEKS APART. THE FAILURE OCCURRED FREQUENTLY. BEAMAN BUICK GMC (1531 BROADWAY, NASHVILLE, TN 37203, (615) 251-8400) INDICATED THAT THEY WOULD ORDER THE SEAT BELT KIT, BUT DID NOT CONFIRM THE QUANTITY. THE DEALER DID NOT STATE WHETHER THE PART WAS AVAILABLE. THE CONTACT WAS CONCERNED THAT THE SEAT BELTS COULD FAIL IN THE EVENT OF A CRASH. A LOANER VEHICLE WAS NOT OFFERED WHILE WAITING TO RECEIVE THE PART. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ISSUED NHTSA CAMPAIGN NUMBERS: 17V437000 (AIR BAGS, SEAT BELTS), 16V651000 (AIR BAGS, SEAT BELTS), AND 14V301000 (ELECTRICAL SYSTEM, SEAT BELTS). THERE WERE ALSO THREE TSBS FOR THE SEAT BELTS, BUT THE CONTACT DID NOT KNOW IF THE VEHICLE WAS INCLUDED IN ANY OF THE RECALLS OR TSBS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174963February 7, 2019
SERVICE BRAKES
BRAKES NOT WORKING. HAD TO REPLACE THE VACUUM PUMP BELT, BRAKE BOOSTER VACUUM PUMP, AND AC BELT. COST $573.86. VEHICLE ONLY HAS 40K MILES. VERY DANGEROUS, VEHICLE WOULD NOT STOP WHEN APPLYING BRAKES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11175038February 7, 2019
SERVICE BRAKES
BRAKE PEDAL GETS VERY STIFF AT LOW SPEED AND LOW RPM. NO COLLISION HAS HAPPENED BUT CLOSE CALLS HAVE HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174762February 6, 2019
TIRES
TL* THE CONTACT OWNS A 2017 GMC SIERRA 1500 EQUIPPED WITH BRIDGESTONE DUELER 684 TIRES, SIZE: 255/70/17 (NA). THE CONTACT TOOK THE VEHICLE TO BE SERVICED AND WAS INFORMED THAT THE TIRES WERE PEELING, CRACKING, AND NEEDED TO BE REPLACED. THE VEHICLE WAS TAKEN TO FIRESTONE COMPLETE AUTO CARE (LOCATED AT 4835 LANKERSHIM BLVD, NORTH HOLLYWOOD, CA 91601, (818) 824-5973) WHERE IT WAS DIAGNOSED THAT THE TIRES WERE SAFE. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO FIRESTONE. THE APPROXIMATE TIRE AND VEHICLE FAILURE MILEAGE WAS 13,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174779February 6, 2019
EXTERIOR LIGHTING
SHAKING OR FLICKERING, HEADLIGHTS WHEN DRIVEN ON ROUGH ROAD SURFACES FLICKER OR SHAKE LIKE BLINKING YOU'RE EYES REAL FAST VERY DISTRACTING FOR MYSELF AND OTHER DRIVERS W.S.P. SAID IT IS A DEFECTIVE EQUIPMENT ISSUE SEND COMPLAINT TO A.G. WA. A.G. IDA. IDAHO ALSO SEND COMPLAINT TO B.B.B. AND N.H.T.S.A. HAD TRUCK IN 4 TIMES FOR REPAIR FOUND PROBLEM BULLETIN NUMBER 18 -NA-001 DOC. ID. 4924668 COMPLAINT TO GMC TALKED WITH 5 TIMES CLOSED MY COMPLAINT 02-06-2019 THERE IS NO FIX FOR THESE HEADLIGHTS. BOUGHT THIS TRUCK NEW 10-17-18 PROBLEM WAS NOTICED DRIVING IT HOME FROM KELLOGG IDA. TO SPOKANE WA. TOOK TRUCK IN AT 536 MILES FOUND PROBLEM TOOK TRUCK HOME IT DIDN'T FIX THE PROBLEM TOOK IT IN AGAIN 659 IT DIDN'T FIX THE TOOK IT IN AGAIN THE THIRD TIME IN AT 822 MILES HAND ME DOCUMENT NO. 4924668 AND INFORMATION NO. 18-NA-001 HEADLAMP SHAKES OR FLICKERS DO NOT FIX. TOOK TRUCK TO DAVE SMITH GMC DEALER IN KELLOGG IDA. FOUND SAME PROBLEM HAD TRUCK 4 DAYS SAME BULLETIN . CMC CLOSES THE CASE WILL LET ME KNOW WHEN AND IF IT CAN BE FIXED IN THE FUTURE SAID IT COULD TAKE YEARS. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174457February 5, 2019
SERVICE BRAKES
WHEN ATTEMPTING TO STOP AT LOW SPEEDS, EXPERIENCING LITTLE TO NO BRAKE PRESSURE IN DRIVE AND REVERSE. THIS IS THE THIRD OCCURRANCE SINCE NOV 2018. SYMPTOMS INCLUDE STIFF BRAKE PEDAL AND AUDIBLE CLICK UPON RESUMING MOTION AND THUMP FELT IN BRAKE PEDAL FOLLOWED BY SIGNIFICANTLY REDUCED BRAKING ABILITY. NARROWLY AVOIDED THREE COLLISIONS ON COMMUTE TO WORK THIS MORNING IN NORMAL TRAFFIC CONDITIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174525February 5, 2019
SERVICE BRAKES
WHEN SLOWING DOWN, THE BRAKE PEDAL ON THE VEHICLE WOULD BECOME HARD TO PRESS. ONCE THE BREAK PEDAL BECAME HARD, IT WOULD TAKE A LONGER DISTANCE TO STOP THE VEHICLE COMPLETELY. IT HAPPENED AT SLOWER SPEEDS, FOR EXAMPLE AS I WAS PULLING INTO A PARKING LOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174364February 4, 2019
POWER TRAIN
TRUCK LAGS POWER WHEN PRESSING THE GAS PEDAL AT TIMES AFTER PUTTING TRANSMISSION INTO DRIVE FROM REVERSE. TRANSMISSION SHIFTS HARD INTO AND OUT OF FIRST GEAR AND AT TIMES FEELS LIKE IT IS SKIPPING 2ND GEAR DURING A DOWNSHIFT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173904February 4, 2019
STEERING
I STARTED MY TRUCK AND A MESSAGE CAME UP THAT SAYS TO SERVICE POWER STEERING AND I AM UNABLE TO TURN MY WHEEL OR DRIVE SAFELY. I KNOW THAT THIS IS A RECALL ON 2014 SIERRA BUT THE DEALERSHIP REFUSES TO FIX MINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173659February 2, 2019
SERVICE BRAKES
76000 MILES; ISSUE ONGOING BEGINNING IN NOVEMBER 2018 ON DRY PAVEMENT AT LOW SPEED (UNDER 10 MPH) BRAKING IS COMPROMISED BY ABS SYSTEM ENGAGEMENT ISSUE. BELOW 10 MPH, THE ABS SYSTEM ENGAGES CAUSING DRY PAVEMENT BRAKING TO BE DOUBLE OR TRIPLE THE NORMAL DISTANCE TO STOP PRIOR TO THE ABS ISSUE. THIS IS A SAFETY ISSUE SINCE ABS SYSTEM PULSING OF THE BRAKES AT SLOW SPEEDS ON DRY PAVEMENT IS UNEXPECTED. AT A STOP SIGN/CROSSWALK, THIS HAS CAUSED A VERY CLOSE ENCOUNTER. VEHICLE HAS LESS THAN 80000 MILES AND HAS BEEN SERVICED ROUTINELY BY A CERTIFIED MECHANIC. REPLACEMENT/SERVICE OF ABS SPEED SENSORS AND RUST ISSUE DID NOT CORRECT THE PROBLEM. I HAVE NEVER BEEN CONTACTED REGARDING THE RECALL THAT EXISTS FOR THIS ISSUE. REQUIRE ASSISTANCE TO DETERMINE WHY A VEHICLE WITH THIS MILEAGE HAS THIS OBVIOUS SAFETY ISSUE AND GM HAS PROVIDED NO RELIEF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11173689February 2, 2019
SERVICE BRAKES
AT LOW SPEEDS BREAKING BECOMES EXTREMELY DIFFICULT LEADING TO LONGER STOPPING DISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Sierra