GMC Sierra Complaints

15,732 consumer complaints on file.

#11180933February 18, 2019
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
WATER STEADILY DRIPPING THROUGH THE SUN VISOR BAR THAT MOUNTS TO INTERIOR OF ROOF ON THE DRIVERS SIDE WHEN RAINING/SNOWING TODAY. DOES NOT MATTER IF YOUR DRIVING OR SITTING STILL. ELECTRICAL WIRES RUN THROUGH THIS BAR POSING A FIRE HAZARD. GM REFUSES TO FIX EVEN THOUGH TRUCK IS UNDER WARRANTY. I HAVE VIDEO EVIDENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180946February 18, 2019
AIR BAGS
TAKATA RECALL: I AM INFORMED AND HAVE CONFIRMED THAT MY VEHICLE WITH THE VIN I PROVIDED IS UNSAFE!!! THERE IS AN OPEN RECALL WITH THE PASSENGER AIRBAG. GMC IS AND HAS BEEN AWARE OF THIS PROBLEM FOR AT LEAST 2 1/2 YEARS! I JUST SPOKE WITH GMC CUSTOMER SERVICE AND WAS ADVISED THERE ARE NO PARTS AVAILABLE TO FIX THE PROBLEM. SAME ANSWER FOR 2 1/2 YEARS?! GMC ADVISED THEY HAVE ELECTED TO WORK WITH YOU SPECIFICALLY TO RESOLVE THE PROBLEM. I DON'T KNOW YOUR ROLE IN THE MATTER, BUT I AM NOT WILLING TO WAIT UNTIL A TRAGEDY OCCURS TO GET YOUR ATTENTION. OBVIOUSLY THERE IS NO URGENCY SOMEWHERE. WHY ARE YOU WAITING FOR A PART FROM A DEFECTIVE MANUFACTURER? THIS IS COMPLETELY UNREASONABLE AND UNACCEPTABLE TO PUT ME AND MY FAMILY AT RISK AND ANYONE ELSE TRAVELING WITH ME. I AM ASKING THAT YOU EITHER REPLACE THE VEHICLE WITH ONE THAT IS 100% SAFE OR FIX THE VEHICLE WITH ANOTHER MANUFACTURER THAT DOES NOT HAVE DEFECTIVE AIRBAGS IMMEDIATELY. I USE MY VEHICLE EVERY DAY FOR WORK AND IT IS MY SOLE SOURCE OF INCOME. THE ATTACHED ARTICLE SAYS YOU ARE URGING AUTOMAKERS TO MAKE PLANS TO REPLACE ALL DEFECTIVE PARTS. PLEASE ADVISE WHAT YOU ARE GOING TO DO. IMAGINE IF IT WERE YOUR FAMILY IN AN UNSAFE AND DEFECTIVE VEHICLE. THANK YOU. ARTICLE REFERENCE: HTTPS://WWW.REUTERS.COM/ARTICLE/US-FORD-MOTOR-TAKATA/FORD-AGREES-TO-299-1-MILLION-U-S-TAKATA-AIR-BAG-SETTLEMENT-IDUSKBN1K62JX
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180589February 17, 2019
UNKNOWN OR OTHER
CRACKED DASHBOARD EFFECTING AIRBAG ON PASSENGER SIDE. VEHICLE STATIONARY AT RESIDENCE IN DRIVEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180633February 17, 2019
AIR BAGS, ELECTRICAL SYSTEM, WHEELS
1-AIRBAG SYSTEM ISSUE, 2-TIRE MONITORING SCAN ISSUE, 3-DOOR LOCK/UNLOCK ISSUE, 4-CHECK ENGINE LIGHT ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180690February 17, 2019
POWER TRAIN
WHEN COMING TO A STOP, APPLYING A STEADY AMOUNT OF BRAKE PRESSURE THE TRANSMISSION SHIFTS AND LOSES ALL FORMS OF ENGINE BRAKING CAUSING THE TRUCK TO SPEED UP AND OVERSHOOTS THE STOPSIGN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180447February 16, 2019
SERVICE BRAKES
BRAKES BECOME STIFF AT SLOW SPEEDS NOW ALLOWING THE TRUCK TO PROPERLY STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180487February 16, 2019
STRUCTURE:BODY, UNKNOWN OR OTHER
DASHBOARD IS CRACKED IN MULTIPLE SPOTS. PAINT SEEMS REALLY THIN. ORIGINAL PAINT NEVER BEEN ABUSED. AS FOR DASHBOARD I GUESS ITS A COMMON THING RIGHT BY THE AIR BAG AND DRIVER SIDE. SCARY TO THINK ABOUT A COLLISION AND SHARDS OF PLASTIC FLYING TOWARD YOUR FACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180014February 14, 2019
POWER TRAIN
EXTREMELY HARD SHIFTING ON LOWER GEARS. WHEN SLOWING WHEN IT GOES FROM 2ND TO 1ST IT FEELS LIKE I GOT REAR-ENDED. NOT ALL THE TIME BUT ONCE A DAY AT LEAST. IT ALSO SHUDDERS WHEN SLOWLY ACCELERATING IN TRAFFIC, SOMETIMES THE RPM GOES WAY HIGH AND IT LURCHES FORWARD WHEN IT UPSHIFTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180172February 14, 2019
VEHICLE SPEED CONTROL, STEERING, WHEELS
THE VEHICLE 4WD SYSTEM REMAINS ENGAGED AND WILL NOT DISENGAGE. UPON FURTHER INVESTIGATION THE SYSTEM EFFECTS STEERING AND DRIVABILITY. ALSO EFFECTS SPEED OF THE VEHICLE. THE VEHICLE UTILIZES A CODE C0398 AND SHOW A MESSAGE OF THE DASH SERVICE 4WD. THIS IS DUE TO FAULTY SOFTWARE INSTALLED BY THE MANUFACTURER. WILL CAUSE DAMAGE TO MECHANICAL PARTS IF DRIVEN ON THE VEHICLE AND IS A SAFETY HAZARD. GM REFERENCE # ISSUED TO ME WHEN ISSUE COMPLAINT OF THE OUT OF POCKET COST TO UPDATE THE SOFTWARE AS REQUIRED BY GM TO FIX THEIR OPERATING SYSTEM. MY REFERENCE NUMBER IS 9-5058496526. SAME ISSUE RESULTED IN 2015 GMC SIERRAS THAT CAUSED GM TO ISSUE A SERVICE BULLETIN #28770. SOFTWARE ISSUES ARE NOT WEAR AND TEAR COMPONENTS. GM FAULTY SOFTWARE IS THE RESPONSIBILITY OF THE GM AS THEY CAN CAUSE SAFETY AND DAMAGE TO THE MECHANICAL PARTS OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179848February 13, 2019
SERVICE BRAKES
I WAS IN THE BANK ATM DRIVE THROUGH AND THE GUY AHEAD OF ME STARTED TO GO, I BARELY PUSHED THE GAS PEDAL AND HE DECIDED TO STOP. I HIT MY BRAKES AND THE TRUCK WAS HARD TO STOP, ALMOST LIKE THE GAS PEDAL RESPONSE WAS STILL IN THE GO MODE BEFORE IT HAD THE CHANCE TO REACT TO MY INPUT OF TAKING MY FOOT OFF THE GAS TO APPLY THE BRAKES. I CAN DUPLICATE THIS BEHAVIOR ALL THE TIME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179876February 13, 2019
SERVICE BRAKES
VACUUM PUMP FOR POWER BRAKE ASSIST WENT OUT. VEHICLE ONLY HAS 58000 MILES AT THE TIME. I LOST POWER BRAKES WHILE BACKING UP IN A GAS STATION CAUSING ME TO NEARLY STRIKE A GAS PUMP. HAD I NOT THOUGHT FAST AND DEPRESSED MY EMERGENCY BRAKE I WOULD HAVE STRUCK THE PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11179928February 13, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. BARKER BUICK GMC (2030 E IRELAND GROVE RD, BLOOMINGTON, IL 61704, (888) 371-2165) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176683February 13, 2019
SERVICE BRAKES
BRAKE PEDAL GETS HARD AT RED LIGHTS STOPPING POWER IS REDUCED LACK OF POWER ASSISTANCE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176437February 12, 2019
AIR BAGS, SEAT BELTS
ON NOVEMBER 29, 2018 AT AROUND 12:00PM, I WAS DRIVING DOWN THE ROAD ON ROUTE 460 WEST TOWARD GRUNDY, VIRGINIA, THE ROADS WAS CLEAR, AND THE WEATHER WAS CLEAR, AT A SPEED ABOUT 35MPH AND THE CEILING AIRBAGS DEPLOYED CAUSING THE SEATBELTS TO LOCK UP, AND SHUT THE TRUCK DOWN TO A STOP IN THE MIDDLE OF THE ROAD. THE AIR BAGS MADE A LOUD NOISE, THAT A NEIGHBORING BUSINESS HEARD THEM DEPLOY. I WAS NOT INJURED ONLY SCARED AND STARTLED BY WHAT HAD JUST HAPPENED. I RESTARTED MY TRUCK AND PULLED OFF TO THE SIDE OF THE ROAD, AND COULD NOT UNDERSTAND WHAT HAD HAPPENED, AND PROCEDED TO DRIVE TO MY MOTHER IN LAW'S WORK PLACE. I THEN CALLED MY MOM WHICH WAS THE ORIGINAL OWNER AND SHE ADVISED ME TO CALL RAMEY CHEVROLET RICHLANDS VA BECAUSE THE AIR BAGS SHOULD NOT HAVE DEPLOYED. I HAD TO RESHEDULE AN APPOINTMENT BECAUSE OF BAD WEATHER AND BEING ABLE TO GET OFF WORK TO TAKE IT TO THEM FOR THEIR SCHEDULE UNTIL JANUARY 18, 2019. MY TRUCK WAS OWNED BY MY MOM AND DAD AND HAS NEVER BEEN IN A CRASH. WE HAVE CURRENTLY AROUND 58,000 MILES ON THIS TRUCK AND AS YOU CAN TELL VERY LOW MILAGE. MY WIFE MOSTLY DRIVES THIS TRUCK. BOTH ME AND MY WIFE HAVE ALWAYS PRACTICE SAFE DRIVING AND OBEYED SPEED LIMIT. THE TRUCK IS CURRENTLY AT RAMEY CHEVROLET RICHLANDS VA AND I TALK TO AN INSPECTOR FROM CHEVROLET BY THE NAME OF TONY AT 1-866-446-6963 EXT. 59115544 AND HE TOLD ME THEY WOULD NOT FIX MY TRUCK BECAUSE THE SHOCKS WAS DAMAGED. NOW IF THE SHOCKS ARE DAMAGED THEN WHEN THE TRUCK WAS SHUT DOWN BY THE AIRBAGS MAY HAVE DAMAGED THE SHOCKS, BUT THIS TRUCK WAS NOT IN A CRASH, THERE WAS NO REASON FOR THE AIRBAGS TO DEPLOY JUST DRIVING AT A SPEED OF AROUND 35MPH. I AM THANKFUL I WAS NOT INJURED. I HOPE WE CAN WORK TO GET THIS RESLOVED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176487February 12, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
ON 5 DIFFERENT OCCASIONS THE POWER TO THE TRUCK CUTS OFF AND THE STEERING WHEEL LOCKS UP WHILE DRIVING. ON THE DASH THE STABILILOCK LIGHT FLASHES. THIS HAS HAPPENED TO ME WHILE TURNING TO GET ON A MAJOR HIGHWAY, WHILE DRIVING DOWN MAIN ROADS TRYING TO CHANGE LANES, AND THE LAST TIME I WAS TURNING INTO MY BANKS DRIVE THROUGH AND HAD TO SLAM ON BREAKS IN ORDER TO AVOID CRASHING INTO THE MEDIAN. I TOOK THE VEHICLE BACK TO THE DEALERSHIP PATRIOT IN KILLEEN TEXAS AND THEY SAID THEY UPDATED THE SYSTEM AND FOUND NO ISSUES AND COULD NOT RECREATE THE ISSUE I SAID I WAS HAVING. THIS MORNING ON MY WAY TO WORK, IT HAPPENED AGAIN. THIS COULD BE DEADLY IF IT HAPPENS AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176504February 12, 2019
ELECTRICAL SYSTEM
I REMOTE STARTED THE VEHICLE TO ALLOW IT TO WARM UP. THE REAR WINDOW DEFROSTER AUTOMATICALLY TURNED ON. AFTER A FEW MINUTES, I GOT INTO THE VEHICLE AND NOTICED A BURNING SMELL AS WELL AS SMOKE COMING OUT OF THE SQUARE CONTROL UNIT ON THE REAR SLIDING WINDOW. QUICKLY, I SHUT OFF THE VEHICLE IN CASE THERE WOULD BE A FIRE. AFTER DOING SOME RESEARCH, I NOTICED THAT THERE HAVE BEEN SEVERAL SIMILAR COMPLAINTS. OTHER PEOPLE HAVE REPORTED THAT THEY NOTICED REAR DEFROSTER WIRES GLOWING AND MELTING TRIM WHILE OTHER HAVE REPORTED SMOKE AND SUBSEQUENT SHATTERING OF THE REAR WINDOW. THIS HAPPENED ABOUT ONE MONTH AGO (I DO NOT HAVE THE EXACT DATE).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176527February 12, 2019
SERVICE BRAKES
BRAKE ASSIST WARNING LIGHT CAME ON WITH HARD BRAKE PEDAL AT LOW SPEED BRAKING. DOES NOT HAPPEN OFTER. BROUGHT TO DEALER AND HAD TESTED WITH NO TROUBLE FOUND. DEALER SAID NO RECALLS OR SERVICE BULLETINS ON ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176530February 12, 2019
POWER TRAIN
VEHICLE WAS PARKED ON ICY DRIVEWAY (5 DEGREE ANGLE). IN PARK. VEHICLE WAS FOUND AT THE BOTTOM OF DRIVEWAY AGAINST A TREE. THE WHEELS WERE TURNING AND NOT SKIDDING AS PROVEN BY TREADS IN THE SNOW. I BELIEVE ONE OF THE REAR TIRES MAY HAVE SLIPPED AND SOMEHOW THE OPPOSITE DISENGAGED AND ALLOWED IT TO CONTINUE BACKWARDS. THIS HAPPENED WITH MY 2002 GMC SIERRA. THE EXPLANATION I WAS GIVEN IS THE DIFFERENTIAL SENSES A SLIP AND THE OTHER SIDE ENGAGES ALLOWING IT TO TURN BUT IF THERE IS A SLOPE THE VEHICLE WEIGHT ALLOWS IT TO KEEP ROLLING DOWN HILL. IF SOMEONE IS BEHIND THE VEHICLE THEY COULD BE INJURED OR PINNED BETWEEN ANOTHER OBJECT. YOU CAN PARK ONE ON AN ICY DRIVE AND NUDGE IT AND IT WILL BEGIN ROLLING BACKWARDS. THERE SHOULD BE A PRONOUNCED WARNING OF THIS OR AN ENGINEERING SOLUTION
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11176570February 12, 2019
AIR BAGS, SEAT BELTS
MY HUSBAND WAS STOPPED AT A LIGHT WHEN THE SIDE AIRBAGS DEPLOYED. WE CONTACTED GMC THEY SENT SOMEONE TO INVESTIGATE. THAT PERSON SAID DUE TO SOME WATER LEAKING IN ON THEM IS WHAT CAUSED IT. NOTHING WAS WET THOUGH. NOW THEY CANNOT DO ANYTHING TO HELP. SEEMS LIKE IF THEY KNOW THEY HAVE A DEFECT IN THE FRONT AIRBAGS IT IS A CHANCE THE SIDE ONES ARE ALSO BAD. THEY HANG LIKE CURTAINS. HAVE NOT BEEN ABLE TO DRIVE IT SINCE THE SEATBELTS LOCKED ALSO. THE COST TO REPAIR WOULD BE $6000. THIS IS SOMETHING THAT WAS NO FAULT OF OURS. THERE HAS BEEN SO MUCH TIME PUT INTO TRYING TO GET THIS RESOLVED. WE CANT E THE ONLY ONES THIS HAPPENED TO. SUGGESTION?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11176160February 11, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
ISSUE #1-WHILE DRIVING THE VEHICLE STABLITRAK WARNING LIGHT, TRACTION CONTROL, ENGINE POWER REDUCED, AND BRAKE LIGHT ALL CAME ON. VEHICLES ENGINE POWER WAS SUDDENLY REDUCED TO ABOUT 10 MPH WHILE DRIVING ON THE INTERSTATE IN WHICH I FOUND TO BE VERY DANGEROUS! HAD TO PULL OVER, TURNED OFF VEHICLE, LIGHTS WENT OFF, STARTED DRIVING AGAIN, VEHICLE DID THE SAME THING. HAD TO TAKE IN FOR MECHANICAL REPAIRS. ISSUE #2- KEY IGNITION SWITCH JUST STARTED LOCKING UP ON THE VEHICLE, WOULD NOT TURN BACK TO NORMAL TO POSITION, HAD TO REPEATEDLY KEEP JIGGLING FOR OVER 30 MINUTES OR SO TO GET THE VEHICLE STARTED BACK UP?? HAD TO TAKE VEHICLE TO DEALER FOR REPAIRS ALSO. THESE ARE VERY UNSAFE AND COSTLY ISSUES THAT GMC SHOULD BE MANDATORILY REQUIRED TO HAVE RECALLED AND IMMEDIATELY ADDRESSED FOR THE SAFETY OF THE GENERAL PUBLIC!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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