GMC Sierra Complaints

15,732 consumer complaints on file.

#11183101February 28, 2019
SERVICE BRAKES
DRIVING SLOWLY IN BUMPER TO BUMPER TRAFFIC. I WAS STOPPED WITH MY FOOT ON THE BRAKES, AND THE TRUCK STARTED MOVING FORWARD. I THOUGHT ENGINE SURGE, BUT IT WAS NOT. I PUMPED BRAKES HARD AND THE TRUCK STOPPED. THIS HAS HAPPENED 2 TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183112February 28, 2019
SERVICE BRAKES
BRAKES COMPLETELY FAILED. REPLACED BRAKES ON ALL 4 WHEELS, BUT TO NO AVAIL. THEN REPLACED THE MASTER CYLINDER AND STILL NO BRAKES. MY FENCE POLE AND MAILBOX STOPPED MY VEHICLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11183256February 28, 2019
AIR BAGS
DEALER STATED GM WAS NOT REPLACING AIR BAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183266February 28, 2019
AIR BAGS, SEAT BELTS
WHILE TRAVELING ON THE HIGHWAY WE HIT BLACK ICE AND ULTIMATELY ENDED UP WITH A FRONT IMPACT WHICH TURNED INTO A 2 TIME VEHICLE ROLLOVER. BOTH FRONT SEAT BELTS AND BUCKLED DURING THE ROLLOVER AND DID NOT LOCK AND NEITHER OF THE AIRBAGS IN FRONT WHEN OFF AT ANY POINT DURING THE COLLISION
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#11182684February 27, 2019
STRUCTURE:BODY
UNDER BODY COATING IS PEELING ON A BRAND NEW TRUCK. ITS RUSTING BECAUSE THE STEEL IS COMPLETELY EXPOSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182586February 26, 2019
UNKNOWN OR OTHER, ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
MY VEHICLE SHUT DOWN AND I HAD THE ABS LIGHT STABILITY CONTROL LIGHT AND THE AIRBAG LIGHT AS WELL AS MORE THAT CAME ON. THE TRUCK WAS PICKED UP FROM THE DEALER AFTER THEY SAID IT WAS A WIRING ISSUE AND WAS. IT COVERED UNDER WARRANTY. THIS HAS HAPPEND 4 TIMES ALREADY AND BEEN AT THE DEALER 3 TIMES I HAD IT HAPPEN ON THE HIGHWAY. MOST OF THE TIME IT RESTARTS BUT NOW IT DON'T
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182653February 26, 2019
VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2015 GMC SIERRA 2500. THE CONTACT STATED THAT THE WINDSHIELD WIPERS FAILED TO FUNCTION. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE WIPER FUSE FAILED AND NEEDED TO BE REPLACED. THE CONTACT STATED THAT THE FUSE WAS REPLACED, BUT IT FAILED MULTIPLE TIMES. THE VEHICLE WAS NOT REPAIRED AND WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 138,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182669February 26, 2019
SERVICE BRAKES
HARD BRAKE PEDAL WITH INCREASED EFFORT NEEDED TO DEPRESS THE BRAKE PEDAL. FEELS LIKE TRUCK WILL NOT STOP. HAD TO HAVE TRUCK TOWED. REPORTED BACK ON 11-24-18 TO NHTSA: ( #1115347). BRAKE VACUUM PUMP WAS REPLACED @ GM DEALER ON 11-14-18, SAME SITUATION HAPPENED AGAIN ON 02-19-19. GM TSB # PIT5361D NEEDS TO BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182296February 25, 2019
STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING 55 MPH, THE STEERING FAILED AND THE VEHICLE BECAME DIFFICULT TO STEER. ALSO, THE SERVICE VEHICLE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO MUSSON PATOUT BUICK GMC (214 U.S. 90 FRONTAGE RD, NEW IBERIA, LA 70560, (337) 465-4161) WHERE IT WAS DIAGNOSED THAT THE STEERING MOTOR PUMP NEEDED TO BE REPAIRED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 69,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182299February 25, 2019
SERVICE BRAKES
THIS OCCURRENCE HAPPENED IN THE SPRING OF 2018. I HAD EXITED THE HIGHWAY AFTER A 25 MINUTE DRIVE AND SAT IN A LONG LINE TO ENTER A BALLPARK. THE WAIT IN THIS SLOW MOVING LINE MAY HAVE BEEN A HALF HOUR. IN THIS HALF HOUR, I WOULD LET OFF THE BRAKE TO ROLL FORWARD AND REAPPLY THE BRAKE. IT WAS MOSTLY DOWN HILL SO THE GAS PEDAL WAS UNNECESSARY. WHEN WE PAYED FOR PARKING, WE WERE ASKED TO PULL OVER TO THE SIDE OF THE ROAD, POINTING IN THE WRONG DIRECTION FOR PARKING. THE VEHICLE WAS PUT IN PARK. AFTER ISSUES WERE RESOLVED, I PUT THE VEHICLE IN DRIVE AND TURNED AROUND FOR PARKING. IT WAS HERE THAT I PRESSED THE GAS PEDAL TO GET BACK IN LINE, BUT WHEN I HIT THE BRAKE AS I ENTERED MY SPOT, THE BRAKE REFUSED TO STOP THE VEHICLE. I CONTINUED TO PRESS THE BRAKE, BRACING MY BACK AGAINST THE SEAT BACK REST, AND COULD FEEL US SLOWING, BUT NOT TO THE DEGREE I WAS PRESSING THE BRAKE PEDAL FOR. NO ACCIDENT OCCURRED AND THE SPEED I WAS SLOWING DOWN FROM COULDN'T HAVE BEEN MORE THAN 15 MPH. AS WE ENTERED THE PARKING LOT, THE PROBLEM CONTINUED. I COULD ONLY SLOW THE VEHICLE BY BRACING AGAINST THE BRAKE PEDAL. I COULD NOT GET THE VEHICLE TO SUDDEN STOP FROM A ROLLING SPEED. I REVERSED INTO MY PARKING SPOT, PUT THE VEHICLE IN PARK, APPLIED THE PARKING BRAKE, AND SHUT OFF THE ENGINE. WHEN I RETURNED FROM THE BALL GAME, I STARTED THE VEHICLE BACK UP, TOOK OFF THE PARKING BRAKE, PUT IT IN DRIVE AND TESTED THE BRAKES IN THE PARKING LOT. THE BRAKES FUNCTIONED LIKE NORMAL. DEPRESSING THE BRAKES HARD WOULD MAKE THE VEHICLE SUDDENLY STOP. I HAVE NOT HAD THIS ISSUE SINCE. I HAVE NOT RETURNED TO THE BALLPARK YET, BUT I HAVE BEEN IN TRAFFIC JAMS AND BEEN TO OTHER ENTERTAINMENT EVENTS WHICH WOULD SIMULATE THE SAME SITUATIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11182193February 24, 2019
SERVICE BRAKES
AT 38,200 MILES, THE TRUCK EXPERIENCED A LOSS OF BREAK PRESSURE WHILE IN A PARKING GARAGE TRAVELING AT LOW SPEED CAUSING THE VEHICLE TO NARROWLY MISS HITTING A CONCRETE UPRIGHT. AFTER REALIZING THERE WAS A BREAK ISSUE, VEHICLE WAS ABLE TO BE CAREFULLY MOVED FROM THE PARKING GARAGE BY COASTING ON THE BREAK. AFTER RESTARTING THE VEHICLE, THE FIRST DEPRESS OF THE BREAK SEEMED TO GIVE FULL PRESSURE, BUT EACH SUBSEQUENT DEPRESS GAVE LESS AND LESS PRESSURE. VEHICLE HAD TO BE TOWED TO NEAREST DEALERSHIP AND IS CURRENTLY AWAITING DIAGNOSTIC. PROBLEM APPEARS TO BE PART OF ONGOING INVESTIGATION INTO BRAKE VACUUM PUMP FAILURE (NHTSA ACTION NUMBER: PE18012).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181965February 22, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RICK MATTHEWS BUICK GMC (15164 CORTEZ BLVD, BROOKSVILLE, FL 34613, (352) 796-3553) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181925February 22, 2019
STEERING
STEERING RACK CLUNKS WHEN TURNING LEFT AT LOW SPEEDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181553February 21, 2019
UNKNOWN OR OTHER
MY 2018 GMC SIERRA HAS VIBRATION AT HIGHWAY SPEEDS 60-75 MPH. AFTER SEVERAL HOURS OF DRIVING THE VIBRATION CAN BE FELT AS LOW A 20 MPH AND UP TO 75 MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181589February 21, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER FAILED TO PROVIDE THE PART WITHIN A REASONABLE TIME FRAME, WHICH EXCEEDED THREE YEARS. CLASSIC BUICK GMC ARLINGTON (1400 E INTERSTATE 20, ARLINGTON, TX 76018, (817) 264-7782) WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181719February 21, 2019
SERVICE BRAKES, ENGINE
WHEN I FIRST GOT THE TRUCK THE BRAKES OPERATED PERFECTLY FINE AFTER ABOUT THREE DAYS THE BRAKES ON THE FRONT OF THE TRUCK WOULD LOCK UP WHILE I WAS DRIVING AND WOULD NOT RELEASE. AFTER TWO SETS OF CALIPERS TWO SETS OF BRAKE PADS A SET OF ROTORS A TWO WEEKS GO BY WITH THE MECHANIC TRYING TO FIGURE OUT WHAT IS WRONG WITH THIS TRUCK. THEY THEN REPLACE THE BRAKE MASTER CYLINDER, THERE WAS NO IMPROVEMENT. TURNS OUT TO BE THE BRAKE BOOSTER HAD FAILED ALONG WITH THE HYDRAULIC ABS CONTROL UNIT. THERE WERE NO WARNING LIGHTS ON WHATSOEVER THE WHOLE ENTIRE TIME THE BRAKES WERE LOCKED UP THE ABS LIGHT DIDN'T COME ON UNTIL THE BRAKE BOOSTER WAS REPLACED INDICATING THAT THE ABS CONTROL UNIT WAS ALSO BAD. NOW I AM EXPERIENCING A TICKING COMING FROM THE ENGINE. THE TICKING OCCURS AT IDLE END AS THE THROTTLE IS BEING ACTIVATED. HOWEVER THE LOCAL DEALERSHIP HAS REFUSED TO GIVE ME ANY INFORMATION AS OF WHY IT COULD BE MAKING THIS TICKING NOISE OR IS JUST UNWILLING TO SAY ANYTHING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181061February 19, 2019
STRUCTURE:BODY, ENGINE
THIS COMPLAINT IS REGARDING EXCESSIVE SURFACE RUST ON NOT ONLY THE FRAME OF MY TRUCK, BUT ON CRITICAL ENGINE COMPONENT CLAMPS IN THE ENGINE BAY. ANY SCREW STYLE HOSE CLAMP IN MY ENGINE BAY ARE RUSTED WORSE THAN MY OTHER 9 YEAR OLD CAR WITH 102,000 MILES ON IT. I WASH MY TRUCK, INCLUDING UNDERCARRIAGE, PERIODICALLY THROUGHOUT THE WINTER TO TRY AND KEEP THE SALT OFF. MY TRUCK IS A 2015 WITH 40,000 MILES, AND JUST RECENTLY, THE RUST HAD COMPLETELY EATEN THROUGH THE LOWER RADIATOR HOSE CLAMP CAUSING ALL THE ENGINE COOLANT TO LEAK OUT. I NOTICED THE REST OF THE CLAMPS WITHIN THE ENGINE BAY TO BE IN THE SAME CONDITION, ALONG WITH THE FRAME, AND SUSPENSION COMPONENTS. IT IS CLEARLY ONLY A MATTER OF TIME BEFORE THEY FAIL WHILE I AM DRIVING, WHICH COULD CAUSE A FAILURE OF ANY SYSTEM USING ONE OF THESE RUSTED CLAMPS, SUCH AS THE BRAKE LINES, POWER STEERING LINES, OIL LINES, OR TRANSMISSION FLUID LINES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181123February 19, 2019
SERVICE BRAKES
I PUSHED ON THE BRAKES WHEN SLOWLY PULLING INTO A PARKING SPOT AND THE BRAKES GOT SQUISHY AND BARELY STOPPED BEFORE I HIT ANOTHER PARKED CAR. THIS HAPPENED A FEW TIMES BEFORE I GOT THE VEHICLE HOME. THEN A MESSAGE POPPED UP THAT SAID "SERVICE BRAKE ASSIST SYSTEM". I TOOK THE TRUCK IN AND THEY SAID THEY WOULD NEED TO REPLACE THE VACUUM PUMP AND 2 BELTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181253February 19, 2019
SERVICE BRAKES
WHEN I AM GOING AT A SLOW RATE OF SPEED AT FAST FOOD DRIVE-THROUGH OR BACKING DOWN MY DRIVEWAY IN REVERSE I GO TO PRESS ON MY PANEL AND NEXT THING YOU KNOW IT IS IS HARD AS A BRICK AND THE VEHICLE KEEPS GOING I HOLD MOST DIDN'T STOP GOING DOWN MY DRIVEWAY AND HIT ONE OF MY CHILDREN I'VE TOOK IT TO THE DEALERSHIP TWICE THEY SAY YOU CAN'T TAP YOUR BRAKES YOU HAVE TO LET THE VACUUM BUILD BACK UP THAT IS NO EXCUSE FOR THE VEHICLE NOT STOPPING!!!! THIS HAPPENS DAILY AT SOME POINT SOMETHING HAS TO BE DONE SOMEONE IS GOING TO GET HURT !!!!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11180909February 18, 2019
SERVICE BRAKES
ON 2/12/19 I WAS DRIVING DOWN A BUSY STREET AT ABOUT 1:30PM I WAS TRYING TO APPLY MY BREAKS AND I COULD NOT STOP THERE WAS NO BREAKS. I HAD TO SWERVE INTO A LITTLE STREET TO AVOID CRASHING INTO ANOTHER VEHICLE. I PUT MY TRUCK INTO PARK TO STOP MY VEHICLE FROM CRASHING. I HAD MY TRUCK TOWED TO MY MECHANIC AND MY VACUUM PUMP HAD TO BE REPLACED. WHICH THAT IS PART OF MY BREAKING SYSTEM. THE REASON I'M MAKING THIS COMPLAINT IS BECAUSE THIS COULD HAVE ENDED UP IN A FATALITY WHICH I WANT TO AVOID. THIS PART NEEDS TO BE RECALLED AND ALL VEHICLES NEED TO BE CHECKED BEFORE THIS HAPPENS TO SOMEONE ELSE. BECAUSE IT HAPPENED TO ME IT CAN HAPPEN TO ANYONE THAT OWNS THIS VEHICLE. MY TRUCK HAD LOW MILES ONLY 76,470. THIS ISSUE NEEDS TO BE ADDRESSED IMMEDIATELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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