GMC Sierra Complaints

15,732 consumer complaints on file.

#11171492January 22, 2019
ELECTRICAL SYSTEM
TRAILER DISCONNECT WARNING WHEN NO TRAILER IS CONNECTED COLD WEATHER SEEMS TO CAUSE THE ERROR THE WARNING CONTINUALLY POPS UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171141January 21, 2019
AIR BAGS, UNKNOWN OR OTHER
DASH IS CRACKED NEAR PASSENGER SIDE AIR BAG, IF DEPLOYMENT WERE TO HAPPEN SHRAPNEL WILL FLY THROUGHOUT THE CAB. IVE SEEN THE SAME ISSUE ON NUMEROUS OTHER VEHICLES OF THE SAME GENERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171262January 21, 2019
SERVICE BRAKES
AT LOW SPEEDS THE VACUUM PUMP GETS WEAK AND DOES NOT PROVIDE THE NEEDED VACUUM TO THE BRAKE BOOSTER. RESULTING IN LOSS OF POWER BRAKES. WHILE PARKING I BACKED UP AND THEN PULLED FORWARD TO STRAIGHTEN UP. AS I CHANGED DIRECTION A PEDESTRIAN WALKED OUT IN FRONT OF ME AND NEARLY HIT THEM. I HAD TO STAND ON THE PEDAL WITH BOTH FEET. IF MY WIFE WOULD HAVE BEEN DRIVING THE TRUCK SHE WOULD HAVE RAN THE PEDESTRIAN OVER. THE DEALER CAN NOT REPLICATE THE PROBLEM AND THEY ARE NOT GOING TO REPLACE THE BOOSTER UNDER WARRANTY. ALTHOUGH GM DOES HAVE A TECHNICAL SERVICE BULLETIN IN PLACE ABOUT THIS EXACT ISSUE. TSB # PIT5361C. THIS IS A MAJOR SAFETY CONCERN!!!! AND GM DOES NOT CARE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171272January 21, 2019
SERVICE BRAKES
BREAKS HAVE OUT AT 36.5K MILES. VACUUM TO BREAK LINE MESSED UP. WAS IN BUSY TRAFFIC GOING 50-60MPH. TRAFFIC SLOWED DOWN BUT TRUCK WOULD NOT BREAK. VERY VERY SCARY SITUATION. GMC DEALERSHIP KNEW EXACTLY WHAT THE ISSUE WAS OVER THE PHONE. TOOK IT TO THEM AND CAR WAS OUT OF WARRANTY BY 500 MILES. 800$ OUT OF POCKET AND TOOK THEM 10 SECONDS TO IDENTIFY ONCE THE VEHICLE WAS AT THE DEALERSHIP. SEEMS LIKE THEY KNOW THE ISSUE VERY WELL
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11171014January 20, 2019
ENGINE
LIFTERS FAILED AT 98,000 CAUSING ENGINE REPLACEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171032January 20, 2019
UNKNOWN OR OTHER
I HAVE TAKEN MY VEHICLE THREE TIMES TO THE DEALERSHIP FOR THE RADIO SYSTEMS TURNING OFF COMPLETELY, NOT GIVING ACCESS TO RADIO FUNCTIONS, AND STAYS ON AFTER THE VEHICLE IS COMPLETELY TURNED OFF. NOW THE ISSUE IS CROSSING OVER TO THE DRIVER CLUSTER CONTROL MODULE WHERE IT TURNS OFF COMPLETELY AND RESTARTS ON ITS OWN WHILE I'M DRIVING. DEALERSHIP HAS NEVER GIVEN ME A SOLUTION OR HAVE CONTACTED ME SINCE THEN. WHEN I CALLED ABOUT ON GOING ISSUE, THEY STATED THAT THEY CANNOT DO ANYTHING UNLESS THE PROBLEM IS PRESENT WHEN AT THE DEALERSHIP EVEN AFTER I EXPLAINED IT HAPPENS AT RANDOM TIMES. THEY REFUSED TO LISTEN AND LOOK UP PRIOR SERVICE HISTORY. DID PRIOR RESEARCH AND LOCATED AN ARTICLE THAT RADIO AND CLUSTER WERE GOING TO BE PART OF A RECALL BUT GM CLAIMED IT WAS NOT AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171053January 20, 2019
SERVICE BRAKES
I WAS ON A MAJOR HIGHWAY TRAVELING WHEN THE TRAFFICE BECAME STOP AND GO. AS I WAS TRAVELING IN HEAVY TRAFFIC FOR ABOUT 5 MINUTES, MY BRAKE BECAME STIFF AND WOULD NOT ALLOW ME TO STOP AS NORMAL. I WAS ABLE TO STOP JUST SHORT OF REAR-ENDING THE VEHICLE IN FRONT OF ME, HOWEVER IT WAS MERELY BY INCHES. CONSIDERATIONS : I WAS ON A SLIGHT DECLINE AND MY VEHICLE HAS START ASSIST WHERE THE BRAKE PEDAL REMAINS STIFF WHEN IN EFFECT, IT FELT LIKE THIS ACTIVATED. I CONTINUED TO INCREASE PRESSURE THROUGH WHICH I THOUGHT I HEARD THE ABS ACTIVATE AND THE VEHICLE STOPPED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171074January 20, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
BRAKE PEDAL OR THAT INCREASED EFFORT IS NEEDED TO DEPRESS THE BRAKE PEDAL. ALSO, IN SOME CASES A TICK OR TICKING NOISE MAY BE HEARD, WHICH MAY SOUND LIKE AN EXHAUST MANIFOLD LEAK.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11170775January 18, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. THE DEALER (CHARLIE OBAUGH CHEVROLET BUICK GMC, 410 LEE JACKSON HWY SUITE A, STAUNTON, VA 24401) WAS CONTACTED MULTIPLE TIMES AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE NO LONGER HAD AN AIR BAG RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170809January 18, 2019
AIR BAGS
TAKATA RECALL I WAS NOTIFIED IN JULY OF 2016 BY GMC OF A POSSIBLE ISSUE WITH TAKATA AIRBAGS. I WAS TOLD THERE WAS NO CURRENT SOLUTION AND TO WAIT. I WAITED ONE YEAR (2017) AND CALLED AGAIN AND WAS TOLD NOTHING HAS CHANGED. I DID THAT AGAIN IN 2018 AS WELL AND WAS TOLD THERE WERE NO UPDATES. AROUND THE TIME OF MY SECOND CALL IN 2018, I STARTED GETTING AIRBAG WARNING LIGHTS AND MESSAGE FROM THE VEHICLE. I CONTACTED GM CORPORATE IN REGARDS TO THE ISSUE ASSUMING IT HAS TO DO WITH THE RECALL. I WAS TOLD BY GM CORPORATE THAT IN NO WAY WOULD THEY BE WILLING OR ABLE TO ASSIST OR PAY FOR ANY OF THE COST OF GETTING THIS RESOLVED AND THAT I WOULD BE REQUIRED TO EVERYTHING MYSELF. I MIGHT BE ABLE TO GET REIMBURSED IF THE RECALL FINALLY WENT THROUGH, BUT IF THE RECALL WENT THROUGH AFTER I SOLD THE VEHICLE THEY WOULD NOT REIMBURSE ME. I CONTACTED A LOCAL DEALERSHIP THAT WAS NOT WILLING TO HELP WITH COSTS EITHER AND WAS TOLD IT WOULD PROBABLY BE $300 TO DIAGNOSE THE PROBLEM PLUS COSTS OF REPAIR. I'VE ALSO ATTEMPTED TO SELL THE VEHICLE BUT HAVE HAD BUYERS BACK OUT DUE TO THE OPEN RECALL OR OFFERED ME BELOW MARKET VALUE FOR THE TRUCK BECAUSE OF THE RECALL. THEREBY CAUSING AS OF RIGHT NOW "PERMANENT DIMINISHED VALUE" I PERSONALLY FEEL LIKE GM IS DRAGGING THEIR FEET KNOWING THAT IF THEY CAN WAIT LONG ENOUGH THE NUMBER OF VEHICLES WILL DROP OFF THE ROADS CAUSING THE REPAIRS TO BE CHEAPER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170825January 18, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE FAILED TO RESPOND WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL EACH TIME THE FAILURE OCCURRED. OURISMAN CHEVROLET BUICK GMC OF ALEXANDRIA (1800 OLD RICHMOND HWY, ALEXANDRIA, VA 22303, (571) 366-8047) WAS NOTIFIED SEVERAL TIMES FOR MONTHS AND STATED THAT FURTHER DIAGNOSTIC TESTING WAS NEEDED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS AS LISTED IN NHTSA PRELIMINARY EVALUATION NUMBER: PE18012 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES), BUT WAS EXCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170697January 18, 2019
SERVICE BRAKES
AT LOW SPEEDS BREAK PEDAL WILL NOT DEPRESS AND I HAVE A HARD TIME STOPPING THE TRUCK. I ALMOST HIT A CAR YESTERDAY AND AFTER DOING SOME RESEARCH FOUND THAT THE VACUUM PUMP FAILURE IS A KNOWN PROBLEM. THIS IS EXTREMELY SCARY AND DANGEROUS. SOMEONE COULD EASILY HIT A PEDESTRIAN. MY TRUCK HAS LESS THAN 50,000 MILES, WHICH SEEMS TO BE THE AVERAGE FOR THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170527January 17, 2019
SERVICE BRAKES
SEVERAL TIMES AT LOW SPEED MANEUVERING THE BRAKE PEDAL BECAME HARD, REQUIRED INCREASED EFFORT TO DEPRESS, AND BRAKING DISTANCES WERE INCREASED. OCCURS RANDOMLY AND WITHOUT WARNING. NO ACCIDENTS YET, BUT SEVERAL CLOSE CALLS. VEHICLE HAS ONLY 44,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170571January 17, 2019
SERVICE BRAKES, POWER TRAIN
BRAKE PEDAL GOES SOFT AND CAN HIT THE FLOOR ON OCCASION. MOSTLY HAPPENS WITH IN REVERSE. 40K MILES. ALSO TRANSMISSION SHIFTS ARE ERRATIC. RPM CAN SHOOT UP BETWEEN SHIFTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170633January 17, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. THE CONTACT STATED THAT WHEN THE BRAKE PEDAL WAS APPLIED, THE VEHICLE FAILED TO RESPOND. THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. LAURA BUICK GMC (903 N BLUFF RD, COLLINSVILLE, IL 62234, (618) 344-0121) DIAGNOSED THAT THE BRAKE VACUUM PUMP MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED TO NHTSA CAMPAIGN NUMBER: 14V339000 (STEERING, SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170676January 17, 2019
SERVICE BRAKES
VACUUM PUMP FAILURE WAS NOTICED WHEN PARALLEL PARKING. AFTER HITTING BRAKE SEVERAL TIMES THEY STOPPED WORKING. TOOK EXCESSIVE AMOUNT OF FORCE TO STOP VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170469January 16, 2019
ENGINE
MY TRUCK WAS DIAGNOSED WITH BAD ROCKER ARMS CAUSING MY TRUCK TO LOSE POWER AND EVENTUALLY BREAKDOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170091January 15, 2019
SERVICE BRAKES
AT SLOW SPEEDS THE BRAKE ASSIST DOES NOT WORK. REQUIRES MUCH MORE EFFORT TO STOP VEHICLE. SEEMS RELATED TO FAULTY VACUUM PUMP AS MENTIONED BY OHTERS ON INTERNET FORUMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170130January 15, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
VEHICLE SCREENS INCLUDING BOTH THE DRIVER INFORMATION AREA AND THE INFOTAINMENT SCREEN BEGAN FLASHING ALERTS/WARNING ABOUT DISABLED CROSS TRAFFIC ALERT, LANE KEEPING ASSISTANCE, AND TRAILER CONNECTION/DISCONNECTION WARNINGS. ALERTS HAPPENED EVER 2-4 SECONDS WITH SCREEN FLASHES EACH TIME. VERY DISTRACTING IN THE DARK WHICH MAKES IT DIFFICULT TO PAY ATTENTION TO THE ROAD. ALMOST REAR ENDED ANOTHER VEHICLE DUE TO THIS ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170189January 15, 2019
STEERING
VEHICLE WAS PARKED AT WORK. STARTED THE VEHICLE TO GO HOME AND BACKED OUT OF SPACE AND THAT IS WHEN THERE WAS NO STEERING AVAILABLE. I COULD ONLY GO BACK. SO BACKED IT INTO ANOTHER PARKING SPACE, AND HAD TO LEAVE THE VEHICLE UNTIL THE NEXT MORNING WHEN I HAD IT TOWED TO THE NEAREST GM DEALERSHIP. THEY NOW TELL ME THAT THE MODULE IS DEAD AND THAT IT WILL COST US TO REPLACE THIS. ALSO WHEN REPLACING THE MODULE, IF THEY FIND THE STEERING RACK NEEDS TO BE REPLACED, WE WILL BE RESPONSIBLE FOR THIS AS WELL, ON TOP OF LABOR CHARGES. I HAD ONLY RECENTLY PURCHASED THIS VEHICLE 7 MONTHS AGO. I AM VERY DISAPPOINTED WITH THE RESPONSE FROM GMC IN THIS MATTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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