GMC Sierra Complaints

15,732 consumer complaints on file.

#11194576April 8, 2019
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE HESITATED AND STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO SERRA CHEVROLET CADILLAC BUICK GMC (189 STONEBRIDGE BLVD, JACKSON, TN 38305, (888) 380-6149) WHERE THEY REPLACED THE FUEL PUMP MODULE, CLEANED THE THROTTLE BODY, REPLACED THE FUEL PUMP SENDING UNIT, AND REPROGRAMMED THE MODULE. THE CONTACT STATED THAT THE ENGINE POWER WAS REDUCED DUE TO LACK OF COMMUNICATION WITH THE FUEL PUMP MODULE. SHORTLY AFTER THE REPAIR, ALL OF THE WARNING INDICATORS FLASHED, WHICH HAD NOT OCCURRED PRIOR TO THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194762April 8, 2019
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
I WENT UNDERNEATH MY SIERRA TODAY AND FOUND THE ENTIRE FRAME IS EXTREMELY RUSTED. UPON CLOSER EXAMINATION I FOUND A 3 INCH BY 3/4 INCH HOLE RUSTED THROUGH. THIS TRUCK JUST TURNED 6 YEARS OLD AND HAS 100000 MILES . THIS IS A SAFTEY ISSUE BECAUSE WITH THE TRUCK BEING ABLE TO TOW HEAVY LOADS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194405April 7, 2019
SERVICE BRAKES
THE BRAKES ON MY TRUCK FAILED AND I HIT MY BRICK MAILBOX. I TOOK IT TO A SERVICE CENTER AND THEY SAID THE VACUUM PUMP WAS NOT PRODUCING ENOUGH PRESSURE AT LOW RPMS.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11194369April 6, 2019
SERVICE BRAKES
WAS DRIVING THROUGH DUNKIN DONUTS DRIVE THRU WHEN LOST MY BRAKES. HAD TO PRESS THE BREAK PEDAL AS HARD AS I COULD TO GET THE TRUCK TO STOP. THE TRUCK CONTINUED TO ROLL AFTER DOING SO ALMOST HITTING CAR IN FRONT OF ME. THEN SOUNDED LIKE ABS PUMP KICKED KN. THEN EVERYTHING WENT BACK TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194099April 5, 2019
AIR BAGS
I RECEIVED A RECALL NOTICE FROM GM IN 2016. I KEEP CONTACTING MY GMC DEALER AND THEY KEEP TELLING ME THAT THERE IS NO REMEDY. WHAT IS THE PLAN FOR GETTING MY TRUCK FIXED FOR THIS RECALL?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194169April 5, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2010 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS AND SHIFTING GEARS, THE VEHICLE MADE A LOUD ABNORMAL NOISE UNDER THE HOOD. THERE WERE NO WARNING INDICATORS ILLUMINATED. AN UNKNOWN LOCAL DEALER WAS NOTIFIED AND DID NOT ASSIST. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 194,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193805April 4, 2019
SERVICE BRAKES
BRAKES FAILED TO RESER AT LOW SPEEDS, RESULTING IN NEAR COLLISION. BRAKE PEDAL BECAME STIFF AND UNRESPONSIVE. HAS ALSO HAPPENED PREVIOUSLY, WAS TOLD BRAKE VACUUM PUMP FAILURE IS THE CAUSE. WAS NOTIFIED THIS DOES NOT QUALIFY UNDER VEHICLE WARRANTY DESPITE READING OF MULTIPLE REPORTS OF FAILURE, TECHNICAL BULLETIN RELEASE, AND IMMEDIATE SAFETY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193906April 4, 2019
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), STEERING
ON APRIL 2, 2019 I PARKED BREFILY FOR ABOUT 30 MINUTES. UPON RE-ENTERING MY 2019 GMC SIERRA TRUCK WITH APPROXIMATELY 4500 MILES AND STARTING THE ENGINE I IMMEDIATELY RECEIVED MULTIPLE WARNING MESSAGES ON MY DASH PANEL. THEY WERE "SERVICE ESC" "SERVICE TRAILER BRAKE", "BRAKE SYSTEM FAILURE" "STEERING ASSIST REDUCED" AND TO DRIVE NO FASTER THAN 62 MPH. PREVIOUSLY PRIOR TO PARKING I HAD NEVER HAD ANY PROBLEMS WHATSOEVER. I WAS IN A LOCATION WHERE I NEEDED TO GO SO I ATTEMPTED TO DRIVE BUT FOUND QUICKLY THAT THE BRAKE PEDEL WENT ALL THE WAY TO THE FLOOR WITH VERY LIMITED OR BASICALLY NO BRAKING. THE STEERING BECAME VERY DIFFICULT WITH NO APPARENT POWER ASSIST. I DROVE IT APPROXIMATELY TWO MILES AND GOT TO A LOCATION WHERE I COULD PARK. I TURNED THE ENGINE OFF AND BACK ON AND THE PROBLEM DID NOT GO AWAY. I TURNED IT OFF AGAIN AND WAITED A COUPLE OF MINUTES AND THEN HEARD AN AUTOMATED COUPLE OF CLUNK SOUNDS FROM THE FRONT.. I STARTED IT UP AND EVERYTHING WAS OKAY EXCEPT THE CHECK ENGINE LIGHT WAS ON AND STAYED ON THE REST OF EVENING. THE NEXT MORNING THE CHECK ENGINE LIGHT WAS STILL ON HOWEVER ABOUT TWENTY MINUTES LATER I NOTICED IT WAS OFF AND EVERYTHING HAS BEEN FINE SINCE. I HAD PLANNED TO TAKE IT TO THE GMC DEALER HOWEVER WITH NO PROBLEM SHOWING NOW AND FROM PAST EXPERIENCE WITH THE DEALERSHIPS I DECIDED THERE WAS NO NEED TO SCHEDULE AN APPOINTMENT UNTIL THE SYMPTOMS COME BACK. I FOUND ON THE INTERNET LATER THAT THERE ARE NUMEROUS INSTANCES WHERE THIS HAS HAPPENED TO MANY OTHER 2019 GMC SIERRA OWNERS. I FEEL THAT THIS IS A EXTREMELY SERIOUS PROBLEM THAT NEEDS IMMEDIATE ATTENTION ESPECIALLY WITH THE NEAR TOTAL BRAKING SYSTEM FAILURE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193924April 4, 2019
SERVICE BRAKES
THE BRAKE PEDAL BECOMES EXTREMELY STIFF WHEN TRYING TO STOP AT SLOW SPEEDS, ESPECIALLY IN PARKING LOTS. THE VEHICLE BECOMES VERY DIFFICULT TO STOP ALMOST CAUSING CRASHES. GM DEALERSHIP REPEATEDLY TESTS VEHICLE AND TRIES TO CLAIM THERE IS NOTHING WRONG AND I'M MAKING A MISTAKE. HAD TO TAKE VEHICLE IN SEVERAL TIMES AND EVENTUALLY THEY FOUND A FAILED VACUUM PUMP. THEY TRIED TO MAKE ME PAY $700+ FOR THE REPAIR EVEN THOUGH ITS A KNOWN ISSUE. THEY ARE TRYING TO AVOID DOING A RECALL AND PUTTING THEIR BOTTOM LINE AHEAD OF SAFETY. THESE TRUCKS ARE DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193520April 3, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I AM A HEAVY HIGHWAY CONSTRUCTION INSPECTOR FOR WVDOH AND WHILE WORKING ON I 81 SB IN MARTINSBURG, WV THIS MORNING AROUND 2:00 AM WHILE PERFORMING MY DUTIES I ATTEMPTED TO PULL OUT OF MY LANE CLOSURE INTO TRAFFIC WHEN MY TRUCK LITERALLY GOT STUCK HALFWAY OUT INTO LIVE TRAFFIC. IT WAS AS IF I WAS STOMPING ON THE BRAKES INSTEAD OF GIVING IT GAS. FORTUNATELY I REACTED SWIFTLY AND PUT THE TRUCK IN REVERSE TO BACK INTO MY LANE CLOSURE PREVENTING A COLLISION WITH A TRACTOR TRAILER TRAVELING AT SPEEDS IN EXCESS OF 55 MPH. I WAS LITERALLY SHAKING WHEN I REALIZED HOW CLOSE OF A CALL IT ACTUALLY WAS AND THAT NOT ONLY COULD I OR THE TRUCK DRIVER HAVE BEEN KILLED, BUT SO COULD THE WORKERS ON MY JOB HAVE BEEN INJURED AND/OR KILLED. I HAD TO HAVE MY TRUCK TOWED BACK TO MY FIELD OFFICE. FOR SOME REASON THE TRUCK STARTED DRIVING PROPERLY AGAIN. THERE IS DEFINITELY SOMETHING WRONG AND IT IS EXTREMELY FORTUNATE THAT NO INJURIES OCCURRED ON MY PROJECT. I DID NOTICE A POST ON THIS WEBSITE EXPLAINING THE VERY THING THAT HAPPENED TO ME THIS MORNING. THIS ISSUE MUST BE ADDRESSED IMMEDIATELY BEFORE PEOPLE ARE KILLED. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193645April 3, 2019
ENGINE
WHILE DRIVING DOWN ROAD, SUDDEN MESSAGE OF "NO OIL PRESSURE, TURN OFF ENGINE IMMEDIATELY". WAS ABLE TO PULL OVER WITH NO POWER (LUCKILY IT WAS SAFE TO DO SO AT THE TIME). LEFT A LARGE PUDDLE OF OIL UNDERNEATH THE FRONT OF THE VEHICLE. ALSO, LEFT LARGE CLOUD OF SMOKE FROM OIL SPLASHING ON HOT COMPONENTS UNDERNEATH VEHICLE (EXHAUST, ETC...) BEHIND ME. VEHICLE WAS UNDRIVEABLE AND HAD TO BE TOWED. LARGE OIL LEAK WAS THE RESULT OF A BURST OIL COOLER LINE. DEALER DID NOT SHOW ME THE FAILED PART. UNABLE TO CONFIRM NATURE OF "BURST".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193281April 2, 2019
POWER TRAIN
WHILE THE TRUCK IS IN MOTION AND WHEN ACCELERATING AROUND 15-20 MPH THE TRANSMISSION WILL SOMETIMES "HUNT" FOR A GEAR CAUSING THE TRUCK TO NOT ACCELERATE. THIS RESULTS IN A MILD JERKING OF THE TRUCK WHEN IT IS TRYING TO ACCELERATE AND FEELS LIKE THE TRANSMISSION IS SLIPPING/SKIPPING. THIS IS MORE APPARENT WHEN GOING UP A GRADE VERSUS ON A FLAT SURFACE. SO I HAVE TO PUSH HARDER ON THE GAS PEDAL WAITING FOR THE TRUCK TO SHIFT. THIS IS A SAFETY ISSUE SINCE WHEN NOT PROPERLY ACCELERATING INTO TRAFFIC, AN ACCIDENT IS MORE LIKELY TO OCCUR. I SEE THAT THIS ISSUE HAS ALREADY BEEN REPORTED IN ANOTHER INCIDENT ON YOUR WEBSITE. I HAVE HAD THIS ISSUE SINCE I BOUGHT THE TRUCK ON 02/2018 AND THE REASON I HAVE WAITED TO REPORT IS DUE TO THE DEALER STATING TO ALLOW THE COMPUTER TO UPDATE/LEARN YOUR DRIVING HABITS. I HAVE 11,000 MILES ON THE TRUCK NOW AND STILL EXPERIENCING THE ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193407April 2, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING BETWEEN 10-15 MPH, THE VEHICLE WOULD NOT STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. BECK & MASTEN BUICK GMC NORTH (11300 FM 1960 W, HOUSTON, TX 77065) STATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY OPEN RECALLS. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 57,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193416April 2, 2019
STRUCTURE:BODY
'TAJARA RECALL' I HAVE A CONSERN ABOUT MY DASH COVER IT'S CRACK FROM WHERE THE PASSENGER AIRBAG AND THE CENTER OF THE OF THE DASH. WILE GOING IN GOOGLE HOW TO REPLACE THE DASH THERE WHER A NUMERES OF COMPLAINTS ABOUT THE SAME ISSUE ON ALL GMC SIERRA AND CHEVY SILVERADO FROM YEARS 2007-2013. I THINK THIS COULD BE A SAFETY CONSERN IN CASE OF AN ACCIDENT AND AIR BAGS IGNITE THE DASH COVER COULD BREAK IN PIECES AND AND SOMEONE COULD GET SERIOUSLY INJURED I'M SAYING FOR MY SAFETY AND MY FAMILY SAFETY AS WELL .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193510April 2, 2019
SERVICE BRAKES
THE BRAKES ARE NOT WORKING AT SLOW SPEEDS. I WAS PARKING IN A PARKING GARAGE WHILE PULLING UP TO THE CONCRETE WALL AND PUSHING ON THE BRAKE THE TRUCK ALMOST DIDN'T STOP AND THE PEDAL GOT VERY STIFF. WHILE DRIVING HOME IN TRAFFIC THE TRUCK DID THE SAME THING AND I ALMOST HIT THE CAR IN FRONT OF ME. IT SEEMS TO BE AT SLOWER SPEEDS AND THE BRAKES ARE LOSING ALL POWER. THE TRUCK IS ONLY 2 YEARS OLD AND NORMALLY STOPS ON A DIME. TOOK TO THE DEALER TODAY, AND THEY SAID THE VACUUM PUMP IS BAD AT ONLY 39,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193258April 1, 2019
SERVICE BRAKES
BRAKES WILL JUST LOCK UP AND HAS ALREADY CAUSE ME A COUPLE OF WREAKS, GM SHOULD REALLY FIX THIS BRAKE ISSUE..IT'S A SAFETY ISSUE FOR SURE AND THEY SHOULD BE HELD RESPONSIBLE.. GM SEEMS TO HAVE GONE TO FOR CRAPPY WORKMANSHIP AND POOR CUSTOMER SERVICE!!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193048April 1, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 1-10 MPH, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND FAILED TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193104April 1, 2019
ELECTRICAL SYSTEM
BLOWER MOTOR RESISTOR DOES NOT OPERATE. UPON INSPECTION, HARNESS AND FINAL STAGE ARE DAMAGED DUE TO EXCESSIVE HEAT. I NEED TO REPLACE BOTH COMPONENTS BECAUSE I FEAR IT WILL CAUSE A FIRE. MANY POSTS ON THE SAME THING. WHY IS THERE NOTHING DONE ABOUT THIS? MY BMW HAD SAME ISSUE BUT IT WAS A RECALL ON THEIR CARS. WHY IS IT NOT A RECALL ON GM? IS IT BECAUSE THEY ARE AN AMERICAN CAR COMPANY?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193133April 1, 2019
ELECTRICAL SYSTEM
A FEW MINUTES AFTER STARTING TRUCK WITH REMOTE STARTER (DEFROSTER ON), A PORTION OF THE REAR WINDOW SHATTERED. SEEMS LIKE SEVERAL PEOPLE HAD THE SAME PROBLEM, APPARENTLY CAUSED BY THE DEFROSTER OVERHEATING THE GLASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192717March 31, 2019
SERVICE BRAKES
BRAKE PEDAL GETS VERY HARD CAN HARDLY STOP RIG DOES IT MORE WHEN GOING SLOW THEN AT HIGHWAY SPEED GOT TO BE VERY CAREFUL CAUSE YOU HAVE TO PRESS VERY HARD TO GET IT TO STOP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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