GMC Sierra Complaints

15,732 consumer complaints on file.

#11192742March 31, 2019
AIR BAGS
I WOULD LIKE TO KNOW WHY EVERY TIME I CHECK MY RECALLS ON THIS TRUCK I FIND IT DOES HAVE AN AIRBAG RECALL ON IT BUT WHEN I CHECK WHAT IS BEING DONE ABOUT IT I GET "INCOMPLETE REMEDY NOT AVAILABLE"? THIS HAS BEEN GOING ON SINCE THE RECALL FIRST CAME OUT. I WOULD LIKE TO KNOW EXACTLY WHAT IS GOING ON BEFORE I, ON SOMEONE ELSE, GETS INJURED OR I PASS AWAY AWAITING THE REPAIR. I UNDERSTAND GENERAL MOTORS DOESN'T WANT TO SPEND THE MONEY TO CORRECT THIS BUT WHAT WILL IT TAKE FOR SOMEONE TO FORCE THEM TO TAKE THE RESPONSIBILITY TO SAVE SOME LIVES OR INJURIES? MY VIN FOR MY GMC TRUCK IS: [XXX] AND IT WAS ON THE RECALL, IT IS MODEL C10753 MADE IN 10/10 ENGINE = 5.3L 8CYL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192755March 31, 2019
SERVICE BRAKES
VEHICLE WOULD NOT BRAKE EFFECTIVELY UNDER NORMAL DRIVING CONDITIONS. SERVICED AT DEALER AND VACUUM PUMP WAS FOUND TO BE DEFECTIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192641March 30, 2019
STEERING
SERVICE POWER STEERING CAME ON IN DASH I COULD NOT STEER THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192409March 29, 2019
SERVICE BRAKES
VACUUM PUMP ON BRAKES WENT OUT WHILE DRIVING DOWNHILL IN A CANYON. COULD HAVE BEEN A LOT WORSE IF WEATHER CONDITIONS WERE NOT GOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192416March 29, 2019
STRUCTURE:BODY
PAINT IS CHIPPING VERY BAD UNDERNEATH TIRE WELLS AND NEAR BOTTOM OF DOORS. PAINT LOOKS VERY THIN AND THERE HAS BEEN SEVERAL PROBLEMS WITH THIS DOCUMENTED ONLINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192433March 29, 2019
UNKNOWN OR OTHER
CASE 3:18-CV-00096 BILLY FRANK AND JOHN O'BRIEN, ON BEHALF OF THEMSELVES AND ALL OTHERS SIMILARLY SITUATED. THIS OUTLINES THE ISSUE IN DETAIL. HTTPS://WWW.LIEFFCABRASER.COM/PDF/GM_AC_SYSTEM_COMPLAINT.PDF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192471March 29, 2019
SERVICE BRAKES, HYDRAULIC:POWER ASSIST:VACUUM
TL* THE CONTACT OWNS A 2016 GMC SIERRA 1500. WHILE DRIVING LOW SPEEDS, THE BRAKE PEDAL FELT HARD AND FAILED TO DEPRESS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO SUTTLE MOTORS (12525 JEFFERSON AVE, NEWPORT NEWS, VA 23602, (757) 886-1700) WHERE IT WAS DIAGNOSED THAT THE BRAKE VACUUM PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 39,578.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192173March 28, 2019
SERVICE BRAKES
BRAKE ASSIST FAILED WITH OUT WARNING, BRAKE PEDAL GETS HARD, DID FIRST TIME AT SLOW SPEED IN REVERSE, EXTREME DIFFICULTY IN STOPPING. LUCKILY WAS NOTHING BEHIND ME IN PARKING LOT. FOUND OUT COMMON PROBLEM WITH VACUUM PUMP FAILURE IN THIS YEAR WITH AVERAGE MILEAGE AROUND 80,000, I HAVE 86,900 MILES. PROBLEM GOT CONTINUED AFTER LEAVING PARKING LOT WHEN DOING 30 MPH TRIED TO STOP FOR TRAFFIC LIGHT, HAD TO PUSH PEDAL WITH EXTREME FORCE TO TRY AND STOP TRUCK, AGAIN FORTUNATELY NOTHING IN FRONT OF ME, SO THERE WAS NO ACCIDENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192191March 28, 2019
SERVICE BRAKES
VEHICLE'S BRAKES BECOME STIFF AT LOW RPM CAUSING DIFFICULTIES STOPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192311March 28, 2019
SERVICE BRAKES
BACKING UP THE TRUCK THE BRAKE PEDAL BECAME HARD AND THE TRUCK WOULD NOT STOP LIKE I LOST POWER I ALMOST HIT MY DOG AND THE GARAGE IT WAS VERY SCARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192072March 27, 2019
SERVICE BRAKES
ON SEVERAL OCCASIONS SLOW DRIVING IN PARKING LOTS I HAVE LOST POWER ASSIST BRAKING AND ALMOST HIT A CAR PARKED IN THE SPOT IN FRONT OF ME. I HAVE READ ONLINE ABOUT THE ISSUE WITH THE BRAKE VACUUM PUMP AND AM THINKING THAT IS MY ISSUE. MY BRAKE PEDAL AFTER A FEW PUMPS WILL GET SUPER STIFF. ON EVERY OCCASION THAT THIS HAPPENED IT WAS SLOW MOVING ADJUSTING INTO A PARKING SPOT AND HAD PUMPED THE BRAKES SEVERAL TIMES. THE PEDAL THEN BECOMES STILL AND PUSHING THE BRAKE PEDAL DOES NOT GET THE BRAKING POWER AS EXPECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191657March 26, 2019
SERVICE BRAKES
WHILE DRIVING AT SLOW SPEEDS IF YOU TAP THE BRAKE PEDAL IT WON'T DEPRESS AND THE TRUCK WILL KEEP ROLLING. THIS HAPPENS WHEN I'M TRYING TO PARK USUALLY. I WAS BACKING IN MY DRIVEWAY AND IT DIDN'T STOP AFTER TAPING THE BRAKE PEDAL 3 TIMES. I HIT THE TELEPHONE POLE WITH REAR BUMPER WHICH BENT THE BODY OF THE LEFT REAR FENDER ENOUGH TO CAUSE THE TAILGATE TO NOT OPEN. MY GMC DEALER REPLACED THE FAULTY BOOSTER PUMP FOR $1029.35 AND I HAD TO RENT A CAR FOR 2 DAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191671March 26, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED HEAFNER MOTORS (LOCATED AT 935 MS-6, BATESVILLE, MS 38606, (662) 253-7142) AND WAS INFORMED THAT THE PART WAS NOT AVAILABLE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND INFORMED THE CONTACT THAT THERE WAS NO LONGER A RECALL. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB *DT *TR *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191309March 25, 2019
STEERING
STEERING WHEEL HAS SLOP/PLAY IN IT. WHEEL HAS 3-4 INCHES OF PLAY BEFORE IT CATCHES. CAN DRIVE DOWN ROAD AND 1 MIN WHEEL IS TO THE LEFT NEXT ITS TO RIGHT TO KEEP TRUCK GOING STRAIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191346March 25, 2019
STRUCTURE:BODY
THE PAINT ON MY 2015 GMC SIERRA IS BUBBLING AND PEELING. AFTER MUCH RESEARCH I FOUND THAT THIS A CONSISTENT DEFECT ON MY YEAR VEHICLE. I CONTACTED GMC AND MY DEALER THORSON GMC IN PASADENA CALIFORNIA. THE SERVICE MANAGER AT THORSON GMC DON SCHWARTZ HAD HIS BODY SHOP LOOK AT THE PAINT ON MY TRUCK AND HIS RESPONSE TO ME WAS THAT THE PAINT ON THE CHIPPING AREAS ON MY TRUCK, BOTH REAR DOORS AND THE ROOF, WAS EXTREMELY THIN AND THAT HE WOULD TRY TO GET GMC TO REPAINT MY DOORS AND ROOF AT THEIR EXPENSE. TWO WEEKS LATER MR. SCHWARTZ CALLS ME BACK AND TELLS ME THAT GMC IS ONLY WILLING TO PAY 40% OF A $5000 PAINT REPAIR AND THAT I WOULD HAVE TO PAY $3140 IF I WANTED MY CHIPS REPAIRED. I FEEL THAT THIS IS RIDICULOUS TO HAVE TO PAY FOR AN OBVIOUS FACTORY DEFECT. ADDITIONALLY I REALLY FEEL FOR THE THOUSANDS OF PEOPLE FACING THE SAME PROBLEM BECAUSE GM DIDN'T PAINT THEIR VEHICLES CORRECTLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191374March 25, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 2500. WHILE OPERATING THE VEHICLE, SEVERAL UNKNOWN WARNING INDICATORS SUDDENLY ILLUMINATED ON THE INSTRUMENT PANEL, INCLUDING THE STABILITRAC WARNING INDICATOR. ALSO WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING WOULD SUDDENLY SHUT OFF. FURTHERMORE, WHILE DRIVING APPROXIMATELY 75 MPH ON THE HIGHWAY, THE VEHICLE SHUT OFF MOMENTARILY AND RESTARTED. KEY BUICK GMC (4660 SOUTHSIDE BLVD, JACKSONVILLE, FL 32216) WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191414March 25, 2019
STEERING
TWICE THE STEERING IN SIERRA HAS LOCKED UP WHILE TURNING. THE FIRST TIME I WAS TAKING A CURVE TO THE RIGHT, AND THE STEERING WHEEL WOULDN'T ALLOW ME TO CURVE RIGHT. IT WOULD STILL ALLOW ME TO TURN LEFT. AFTER COMING TO A STOP AND PARKING THE TRUCK, THE ISSUES RESOLVED ITSELF. THE SECOND OCCURRENCE HAPPENED AS I WAS TAKING A LEFT TURN. I HAD COMPLETED THE LEFT TURN, AND AS THE WHEEL WAS RETURNING TO THE CENTER(TURNING BACK TO THE RIGHT), THE WHEEL LOCKED. I WAS FORCED INTO THE NEXT LANE AND ALMOST CAUSED AN ACCIDENT. I HAD TO USE A LOT OF STRENGTH, AND I EVENTUALLY FORCED IT. WHEN IT BROKE FREE, IT MADE A LOUD POP SOUND. THE DEALERSHIP COULD NOT FIND THE CAUSE OF THE PROBLEM. I AM AFRAID TO DRIVE THE TRUCK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191451March 25, 2019
AIR BAGS, STRUCTURE:BODY
SEVERELY CRACKED DASH. CRACKED IN 5 PLACES. WORRIED WHAT WOULD HAPPEN IF PASSENGER AIRBAG IS EVER DEPLOYED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191026March 23, 2019
SERVICE BRAKES
WHILE DRIVING MY TRUCK APPROXIMATELY 45 MPH ON A STREET, I HEARD THE VEHICLE NOTIFICATION ALARM SOUND, I LOOKED DOWN AT THE DASH AND HAD SEVERAL WARNING LIGHTS ILLUMINATED:I HAD FOUR MESSAGES: SERVICE ESC SERVICE TRAILER BRAKE BRAKE SYSTEM FAILURE - 62 MPH TOP SPEED STEERING ASSIST REDUCED DRIVE WITH CARE LIGHTS ON DASH THAT WERE ILLUMINATED ABS CHECK ENGINE BRAKE TRACTION CONTROL BEFORE I COULD READ EACH WARNING LIGHT, A RED STOP LIGHT WAS APPROACHING. I WAS AT THAT TIME I PRESSED ON THE BRAKES AND REALIZED THAT MY BRAKES WERE EXTREMELY SPONGEY. I FIGURED I ONLY HAD ABOUT 10% BRAKING POWER. WITH MY TWO YEAR OLD IN THE BACK SEAT, I PUSHED AS HARD AS I COULD TO STOP MY TRUCK. LUCKILY, BY THE GRACE OF GOD, I WAS ABLE TO STOP MY TRUCK WITHOUT REAR ENDING THE CAR IN FRONT OF ME. MY TRUCK WAS THEN TOWED TO THE DEALERSHIP. I BOUGHT THE TRUCK 5 DAYS PRIOR. MY TRUCK HAS APPROXIMATELY 161 MILES ON IT. THE DEALER TOLD ME THE NEXT DAY I NEEDED A NEW MASTER CYLINDER AND HYDRO BOOST. PROBABLY THE ABSOLUTE WORSE COMPONENT TO FAIL ON THE DRIVER WHILE THE VEHICLE IS IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11191062March 23, 2019
SERVICE BRAKES
AT 44,972 MILES I BEGAN TO EXPERIENCE LOSS OF BRAKING AT SLOW SPEEDS (10-15 MPH) ON MULTIPLE OCCASIONS. THE BRAKE PEDAL LOST ITS SPONGY FEEL AND FELT HARD AND DEAD. NO MATTER HOW MUCH PRESSURE I APPLIED TO THE BRAKE PEDAL, MY TRUCK CONTINUED TO ROLL FORWARD. IT WAS A SCARY FEELING TO LOSE CONTROL OF THE VEHICLE ESPECIALLY BECAUSE I HAD MY 10 YEAR OLD DAUGHTER IN MY TRUCK THE FIRST TIME IT HAPPENED. I HAD TO DEPRESS MY EMERGENCY BRAKE TO BRING THE VEHICLE TO A STOP. I PULLED THE TRUCK OVER AND TURNED OFF AND ON THE IGNITION AND THE BRAKE PEDAL REGAINED ITS SPONGY, NORMAL PRESSURE AND FEEL. THE BRAKES FELT NORMAL FOR ABOUT A WEEK OR SO AND I FELT MAYBE IT WAS AN ISOLATED INCIDENT UNTIL THE SAME PROBLEM OCCURRED WHEN I WAS DRIVING HOME FROM WORK IN CITY STOP AND GO TRAFFIC. I WAS DRIVING ABOUT 5-10 MPH TRYING TO COME TO A STOP BEHIND THE CAR IN FRONT OF ME WHEN THE TRUCK CONTINUED TO ROLL FORWARD. I BARELY HAD ENOUGH TIME TO DEPRESS THE EMERGENCY BRAKE TO STOP AND CAME VERY CLOSE TO HITTING THE CAR IN FRONT OF ME. IT WOULD HAVE BEEN AT VERY LOW SPEED, BUT NONETHELESS A COLLISION. I TOOK THE TRUCK TO THE DEALER TO HAVE THE PROBLEM CHECKED OUT AND ENDED UP HAVING TO REPLACE THE VACUUM PUMP ASSEMBLY FOR $656.50, PARTS AND LABOR. I DEFINITELY FEEL THIS IS A VALID SAFETY ISSUE THAT DESERVES INVESTIGATING AND DOING EITHER A SAFETY NOTICE TO VEHICLE OWNERS THAT COULD BE EFFECTED OR A RECALL. HAD I KNOWN ABOUT THE POTENTIAL ISSUE I WOULD HAVE BEEN BETTER ABLE TO DEAL WITH IT. IT REALLY SHOOK ME UP THE FIRST TIME IT HAPPENED. I DIDN'T FEEL SAFE DRIVING THE TRUCK EVEN 10 FEET AFTERWARDS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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