GMC Sierra Complaints

15,732 consumer complaints on file.

#11196669April 16, 2019
UNKNOWN OR OTHER
CRACK IN DASH AT CORNER OF PASSENGER AIRBAG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196679April 16, 2019
SERVICE BRAKES
BRAKE VACUUM PUMP. AT SLOW SPEEDS MY BRAKES ALMOST DON'T SEEM TO WORK. I'M SURE IT'S THE SAME PROBLEM I'VE READ ABOUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196400April 15, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE BACKING OUT OF A PARKING SPACE, THE CONTACT DEPRESSED THE BRAKE PEDAL, BUT THE VEHICLE DID NOT STOP. AS A RESULT, THE CONTACT STRUCK A PARKED VEHICLE. A POLICE REPORT WAS NOT FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE BRAKE VACUUM PUMP WAS DAMAGED AND NEEDED REPLACEMENT. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 48,499.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11196484April 15, 2019
POWER TRAIN
DOCUMENT ID 4605342 #16-NA-361 : INFORMATION ON TRANSMISSION HARSH 1-2 SHIFT UPON FIRST START UP/SHIFT OF THE DAY UNDER LIGHT THROTTLE THIS GM BULLETIN WAS ISSUED JUL 21, 2017 ON NUMEROUS VEHICLES AND ACCORDING TO THIS BULLETIN THE PROBLEM DOES NOT HAVE A RESOLUTION. THE BULLETIN CLEARLY STATES CHANGING THE ENTIRE TRANSMISSION WILL NOT SOLVE THIS ISSUE. THIS IS AFFECTING MY GMC WITH THE 8 SPEED TRANSMISSION. GM HAS KNOWN ABOUT THIS ISSUE BUT HAS NONE THE LESS SOLD THE VEHICLES TO CONSUMERS WITHOUT DISCLOSURE. NEITHER GM OR DARREL WALTRIP GMC IN FRANKLIN TN DISCLOSED THIS ISSUE PRIOR TO THE SALE. THE SERVICE DEPT AT THE DEALER ADMITTED THE ISSUE CANNOT BE REPAIRED AND TOLD ME GM IS UNWILLING TO DO A TRADE ASSISTANCE OR BUYBACK. GM CLAIMS NOTHING IS WRONG WITH MY CAR YET HAS A CLEAR DOCUMENT THAT SAYS OTHERWISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196511April 15, 2019
STEERING
TL* THE CONTACT OWNS A 2014 GMC SIERRA 1500. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL SUDDENLY MALFUNCTIONED AND BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. DURING THE FAILURE, THE BRAKE, ABS, POWER STEERING, AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO TROY ALLEN BUICK(358 BUTLER RD, KITTANNING, PA) WHERE THE POWER STEERING MODULE WAS REPROGRAMMED, BUT THE FAILURE CONTINUED. THE CONTACT INDICATED THAT THE VEHICLE WAS SERVICED ON MULTIPLE OCCASIONS FOR THE SAME FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, BUT NO ASSISTANCE WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 4,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196575April 15, 2019
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
ON 3/4/2018 I TOOK MY TRUCK IN FOR A BROKEN LEAF SPRING. WHEN THE MECHANIC WAS REPLACING THE SPRINGS, HE NOTES HOLES RUSTING IN THE TRUCKS FRAME. I DID BUY THE TRUCK USED FROM A CHEVROLET DEALER ON 3/12 2016 WITH @49,000 MILES ON IT. WITH IN 6-8 MONTHS OF OWNING THE TRUCK, IT STARTED TO RUST ON THE FENDER WELLS, AND HAD SOME RUST ON THE FRAME. WHEN I TALKED TO THE DEALER THEY SAID THERE IS NOTHING THEY CAN DO FOR ME BECAUSE THE 6 YEAR OR 100,000 MILE WARRANTY RAN OUT ON 10/1/2018. I CALLED GMC CUSTOMER CARE ABOUT THIS AND THEY DID OPEN A SERVICE REQUEST [XXX]. ON 4/8/2019 SERVICE MANAGER FOR THE DEALER TOLD ME THE GME WILL DO NOTHING FOR ME BECAUSE IT WILL COST $12,000.00 TO REPLACE FRAME BET MAY OFER ME A CERTIFICATE FOR $1000.00 TOWARDS A NEW TRUCKS. I FELL THIS IS UNEXCEPTIONABLE TO ME BECAUSE THE SAFETY OF ME AND MY FAMILY WHEN WE ARE IN THE TRUCK. WE BROUGHT THE TRUCK BECAUSE IN HAS A GOOD SAFETY RATING BE WITH HOLES RUSTING IN THE FRAME I FELL MY SAFETY IS COMPROMISED EVERY TIME I DRIVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196037April 13, 2019
SERVICE BRAKES
BRAKES WERE VERY HARD TO APPLY AT SLOW SPEED. ALMOST CAUSED COLLISION WITH VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196063April 13, 2019
STRUCTURE:BODY, ELECTRICAL SYSTEM, SEATS
FIRST WEEK OF OWNERSHIP I NOTICED THAT THE REAR WINDOW HAD A WATER LEAK BY REAR DRIVER SEAT. WHILE INSPECTING THE LEAK, I NOTICE THAT THE PAINT ON THE REAR BRAKE SPOILER ABOVE THE REAR WINDOW HAD TWO BLACK MARKS. BODY SHOP TECHNICIAN RUBBED HIS FINGERS ON THE SPOTS AND PAINT WAS RUBBING OFF. I STARTED TO RECEIVE 'SERVICE STEERING COLUMN LOCK' MESSAGES INTERMITTENTLY AND REGULARLY DURING STARTUP. HEATING INDICATOR LIGHTS FOR ALL THE SEATS DO NOT LIGHT UP TO INDICATE THEIR SETTINGS. THIS OCCURS WHILE VEHICLE IS STATIONARY OR ON THE ROAD. THE REAR BACKUP CAMERA SCREEN TURNS BLUE AND DISPLAYS 'SERVICE REAR BACKUP CAMERA' WHILE REVERSING AND IT OCCURS OCCASIONALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195751April 12, 2019
UNKNOWN OR OTHER
A/C STARTED BLOWING HOT AIR. FOUND OUT THAT THE CONDENSER HAD A LEAK. AFTER DOING SOME RESEARCH I FOUND THAT THIS HAS BEEN A BIG PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195833April 12, 2019
SERVICE BRAKES, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2000 GMC SIERRA 1500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 05V379000 (SERVICE BRAKES, HYDRAULIC) BY WEHR FORD (11311 US-60 BUS, MOUNTAIN GROVE, MO 65711, (417) 926-3192). THE CONTACT STATED THAT THE DEALER ONLY CLEANED THE ABS SENSOR FOR CORROSION. YEARS LATER, THE BRAKE PEDAL FAILED TO RESPOND DUE TO INTERNAL CORROSION REGARDING THE SENSOR. ALSO, THE ABS KEPT INTERMITTENTLY ACTIVATING AND CAUSED EXTREME DIFFICULTY WHEN BRAKING. THE BRAKE PEDAL FAILED TO STOP THE VEHICLE AND CAUSED THE DRIVER TO HAVE TO REVERSE MORE THAN TWICE TO PREVENT A CRASH. THE DEALER WAS NOTIFIED OF THE FAILURES AND INDICATED THAT THE ABS SENSOR MAY NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195905April 12, 2019
SERVICE BRAKES
BRAKES FAILED. I WAS BACKING INTO MY GARAGE AND THE PEDAL BECAME REALLY HARD TO PUSH. I ALMOST DID NOT GET STOPPED BEFORE I HIT THE WALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194870April 9, 2019
SERVICE BRAKES
YESTERDAY AFTERNOON WHILE BACKING OUT OF PARKING SPOT, MY BRAKES BECAME UNRESPONSIVE. THE PEDAL WAS EXTREMELY HARD TO PRESS AND WOULD NOT STOP THE VEHICLE. THE RESULT WAS THE VEHICLE ROLLING DOWN AN INCLINED PARKING LOT AND HITTING ANOTHER VEHICLE. NORMAL BRAKING HAD RESUMED WHEN LEAVING THE ACCIDENT. THIS IS THE SECOND TIME FOR THE BRAKES TO BECOME UNRESPONSIVE AT LOW SPEEDS. APPROXIMATELY 1 MONTH AGO THE SAME SITUATION HAPPENED DRIVING THROUGH A PARKING LOT. BRAKES BECAME EXTREMELY FIRM AND UNABLE TO STOP THE VEHICLE. NO DAMAGE RESULTED FROM THAT INCIDENT. AFTER READING SEVERAL MESSAGE BOARDS, IT APPEARS TO BE A WIDESPREAD ISSUE WITH THIS VEHICLE THAT RESULTS IN REPLACEMENT OF MULTIPLE POWER BRAKING COMPONENTS. I CURRENTLY FEEL EXTREMELY FORTUNATE THAT MY BRAKES DID NOT FAIL 5 MINUTES EARLIER WHILE PICKING UP MY CHILD FROM SCHOOL.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11194919April 9, 2019
STEERING
STEERING POSITIONING / ANGLE SENSOR, FAULT THAT COULD SHUT YOUR VEHICLE DOWN WHILE DRIVING. I HAVE A 2007 GMC SIERRA AND THIS IS THE SECOND TIME I HAVE HAD AN ISSUE WITH THE EXACT SAME PART, THE STEERING POSITION/ ANGLE SENSOR. I HAVE BEEN TRYING FOR MORE THAN 2 MONTHS TO GET A DEALERSHIP TO ORDER ME THE PART TO HAVE IT REPAIRED BUT ONLY TO BE TOLD THE PART HAS BEEN DISCONTINUED MY GENERAL MOTORS. THERE ARE NUMEROUS VEHICLE STILL ON THE ROAD THAT HAVE THIS ISSUE AND GM DISCONTINUED THIS PART.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194964April 9, 2019
STEERING
STEERING WHEEL SLOPPY 1-2 INCHES OF PLAY WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195036April 9, 2019
ENGINE
AIR CONDITIONING SYSTEM FAILURE. VEHICLE WAS TAKEN TO THE DEALERSHIP FOR OTHER RECALL RELATED SERVICE. I FURTHER REQUESTED THEY CHECK THE HVAC, AS IT STOPPED WORKING APPROXIMATELY 3 WEEKS AGO. I HAD IT RECHARGED ONCE, AND THE CHARGE FAILED TO HOLD. THE GMC DEALERSHIP IN MOBILE, AL EXPLAINED THEY HAVE RECEIVED A LARGE NUMBER OF COMPLAINTS ABOUT FAILURES OCCURRING TO THE AC SYSTEM. HE EXPLAINED IT CENTERS AROUND FAILURE OF A WELD IN THE COILS. HE STATED THE REPAIR COSTS APPROXIMATELY $1,300.00 AT THE DEALERSHIP...HE WAS DISCOUNTING THE COST TO $950.00 TO COMPETE WITH THE LOCAL VEHICLE AC SHOP WHICH CHARGES APPROX $800.00 FOR THE SAME SERVICE. HE ADVISED HE WAS NOT AWARE OF A RECALL FOR THE PROBLEM AND FURTHER ADVISED HE WAS SURPRISED GM HADN'T RECALLED, AS IT'S A KNOWN PROBLEM WITH THE SYSTEM. I AM FILING A FORMAL COMPLAINT IN HOPES OTHERS HAVE DONE THE SAME, AS GM SHOULD BE RESPONSIBLE FOR CORRECTING THIS FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195043April 9, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 GMC SIERRA 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. GREENVILLE MOTOR CO (169 INTERSTATE DR, GREENVILLE, AL 36037, (877) 364-4812) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195034April 9, 2019
SERVICE BRAKES
HARD BRAKE PEDAL AT LOW SPEEDS. FORWARD OR REVERSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195247April 9, 2019
UNKNOWN OR OTHER
DASH BOARD CRACKED LIKE EVERYONE ELSE IS REPORTING....JUST WANT TO LET OTHERS KNOW......GMC DEALER REPLACED MINE...NO CHARGE BECAUSE IT IS A KNOWN PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195284April 9, 2019
UNKNOWN OR OTHER
THE DASHBOARD IS CRACKING OVER MULTIPLE PLACES - INCLUDING THE INSTRUMENT CLUSTER AND BY THE PASSENGER AIRBAG - I AM CONCERNED THAT THIS WILL POTENTIALLY CAUSE SPLINTERED PIECES OF PLASTIC TO BE SHOT INTO THE CABIN DURING A CRASH - THE PART OVER THE INSTRUMENT CLUSTER IS ALREADY STARTING TO SPLINTER. A QUICK INTERNET SEARCH HAS FOUND MULTIPLE COMPLAINTS ABOUT THIS ISSUE - SO IT MUST BE A MANUFACTURER DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11194516April 8, 2019
AIR BAGS
*TAKATA RECALL * REALIZING MY TRUCK IS ONE OF MANY GM VEHICLES INVOLVED IN A " PRELIMINARY RECALL" WHICH HAS BEEN PROCRASTINATED REPEATEDLY AT THIS POINT . NOT SURE WHY EXACTLY THEY (GM)HAVE FAILED TO PROVE OTHERWISE TO NHTSA BY THEIR GIVEN DEADLINES..THAT THESE SPECIFIC VEHICLES ARENT AFFECTED LIKE ALL THE OTHERS INVOLVED. WHICH HAS SAID TO BE THE " LARGEST RECALL IN US HISTORY ".. MY TRUCK HAS RECENTLY (4/1/19) HAD THE "SERVICE AIR BAG" MSG APPEAR IN THE DIC ALONG WITH THE AIRBAG WARNING LIGHT ILLUMINATED. COMES ON AND CONTINUES TO STAY ON EACH AND EVERY TIME I START THE TRUCK UNTIL SHUTTING IT OFF . HAS CONTINUED TO DO THIS CONSISTENTLY EVERY SINGLE DAY AFTER 4/1/19. CAUSING ME TO BE EVEN MORE CONCERNED THAN BEFORE SINCE MY KIDS COMMUTE IN THIS TRUCK 7 DAYS A WEEK! I'VE MADE CONTACT WITH THE DEALERSHIP FROM WHICH I PUCHASED THE TRUCK BUT CAN'T GET AN APPT UNTIL 4/10/19 .I ALSO HAVE HAD THEM TELL ME A TIME OR 2 B4 THAT THEY DON'T HAVE PARTS TO FIX AND THEY CURRENTLY AREN'T RESPONSIBLE FOR REPAIR /REPLACEMENT AT THIS TIME .. SO IM SURE I'LL GET THE SAME ROUTINE SPEECH AND BE SENT ON MY WAY TO ROLL THE DICE ON WHETHER MY AIRBAGS WILL BE SUITABLE TO DO THEIR JOB AND WORST CASE CAUSE SERIOUS INJURY OR DEATH TO ME AND OR MY FAMILY. . DOESN'T SEEM FAIR TO US OWNERS WHO SPEND SEVERAL THOUSANDS OF DOLLARS TO THIS MANUFACTURER /DEALERSHIPS (GM).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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