GMC Sierra Complaints

15,732 consumer complaints on file.

#11191110March 23, 2019
SERVICE BRAKES
BRAKE PEDAL BECOMES EXTREMELY HARD TO DEPRESS. THE VEHICLE FAILS TO SLOW DOWN AT A REASONABLE RATE EVEN WHEN VERY SIGNIFICANT (FOOT) PRESSURE IS APPLIED. THIS OCCURRED MANY TIMES; THREE OCCURRENCES WHEN BACKING UP AND TWO OCCURRENCES WHEN DRIVING FORWARDS. ALL OF THESE EVENT OCCURRED AT VERY SLOW SPEED, BASICALLY WHEN MOVING THE VEHICLE INTO A PARKING SPOT. ALL EVENTS WERE PRECEDED BY SLOW DRIVING (< 4 MPH) FOR ABOUT ONE MINUTE. THE LOSS OF STOPPING POWER OCCURRED SUDDENLY; EVEN A FEW SECONDS BEFORE THERE APPEARED TO BE NO ISSUE. INITIALLY IT WAS IGNORED AS AN INDIVIDUAL OCCURRENCE, YET THE ADDITIONAL OCCURRENCES INDICATE AN ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190923March 22, 2019
SERVICE BRAKES
WHILE TRANSITING ON A MAJOR HIGHWAY IN NORTH FLORIDA THE TRAFFIC CAME TO A SUDDEN STOP AND UNFORTUNATELY WHEN I PRESSED THE BRAKE PEDAL NOTHING HAPPENED, I HAD TO PUSH THE PEDDLE WITH EXTREME POWER AND IT STILL WAS NOT ENOUGH. TO AVOID THE SLOWER VEHICLES I HAD TO PULL THE TRUCK ONTO THE GRASSY MEDIAN TO AVOID A POSSIBLE DEADLY COLLISION. I WAS ABLE TO RECOVER CONTROL OF THE TRUCK THANKFULLY. MYSTERIOUSLY THE BRAKES WORKED AGAIN WHEN I CAME BACK ONTO THE HIGHWAY. I TOOK THE TRUCK TO A NEARBY GMC SERVICE DEALER AND AFTER THE TRUCK WAS TESTED THEY INFORMED ME THAT THEY FOUND A FAULTY BRAKE VACUUM PUMP. IN DISCUSSION WITH THE DEALER THEY ALSO INFORMED ME THAT THIS IS BECOMING A "SOMEWHAT COMMON" ISSUE. WITHOUT WARNING OR ANY INDICATOR THE BRAKE SYSTEM FAILED, THIS IS COMPLETELY UNACCEPTABLE. LIVES COULD HAVE EASILY BEEN LOST DUE TO A MALFUNCTION PART. VEHICLE ONLY HAD 27K MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190513March 21, 2019
SERVICE BRAKES
BRAKE VACUUM PUMP BOOSTER. FIRST STARTED WHEN DRIVING UNDER 5 MPH. THE BRAKES WERE HARD TO PUSH DOWN AND WOULD NOT STOP THE TRUCK PROPERLY. DID THIS FOR APPROXIMATELY 3 MONTHS. THEN DRIVING GETTING OFF THE INTERSTATE AND APPLIED BRAKES GOING 60 MPH THE BRAKES WOULD NOT WORK. COULD BARLEY STOP. SAME ISSUE HAS WHEN DRIVING SLOW. NOW THE BRAKES WILL NOT WORK AT ANY SPEED. THEY TRUCK IS UNDRIVABLE UNTIL IT GETS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190578March 21, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2016 GMC SIERRA 2500. WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED SUTTLE MOTORS (12525 JEFFERSON AVE, NEWPORT NEWS, VA 23602, (757) 886-1700) AND A SERVICE APPOINTMENT WAS SCHEDULED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 39,265. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11190623March 21, 2019
SERVICE BRAKES
BRAKE PEDAL BECOMES EXTREMELY HARD TO DEPRESS. THE VEHICLE FAILS TO SLOW DOWN AT A REASONABLE RATE EVEN WHEN VERY SIGNIFICANT (FOOT) PRESSURE IS APPLIED. THIS OCCURRED NOW FOUR TIMES; THREE OCCURRENCES WHEN BACKING UP AND ONE OCCURRENCE WHEN DRIVING FORWARDS. ALL OF THESE EVENT OCCURRED AT VERY SLOW SPEED, BASICALLY WHEN MOVING THE VEHICLE INTO A PARKING SPOT. ALL EVENTS WERE PRECEDED BY SLOW DRIVING (< 3 MPH) FOR ABOUT ONE MINUTE. THE LOSS OF STOPPING POWER OCCURRED SUDDENLY; EVEN A FEW SECONDS BEFORE THERE APPEARED TO BE NO ISSUE. THE ISSUE REMAINED UNTIL I PUT THE CAR IN PARK AND TURNED OF THE ENGINE. THE ISSUE WAS NO LONGER THERE WHEN I RESTARTED THE ENGINE. THE INSTANCES OF THE ISSUE OCCURRED OVER THE LAST TWO MONTHS. INITIALLY IT WAS IGNORED AS AN INDIVIDUAL OCCURRENCE, YET THE THREE ADDITIONAL OCCURRENCES INDICATE AN ISSUE. A SIMILARITY OF THE CONDITIONS LEADING UP TO THE ISSUE IS THAT I DROVE VERY SLOWLY ON A FLAT (LEVEL) SURFACE. THE DURATION OF THIS DRIVE WAS MAYBE A MINUTE OR SO. (THE BEST WAY TO DESCRIBE THIS IS HOW ONE DRIVES WHEN LOOKING FOR A PARKING SPOT IN A BUSY PARKING LOT WITH LOTS OF PEDESTRIAN TRAFFIC).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189929March 19, 2019
SERVICE BRAKES
2014 GMC SIERRA VACUUM PUMP FAILURE AT 81,201 MILES. THIS SEEMS TO BE AN EPIDEMIC WITH THESE TRUCKS. I TOW AN 8,000 POUND TRAILER AND TO THINK THE TRUCK BRAKES COULD POTENTIALLY NOT WORK IS INSANITY. HOW DOES GM MAKE THE STEERING ELECTRIC ON THIS TRUCK AND PUT ELECTRIC VACUUM PUMPS ON THE CAMARO'S AND CORVETTES BUT DECIDES TO PUT A MECHANICAL VACUUM PUMP ON THE TRUCKS? THIS IS AN IMMEDIATE SAFETY DEFECT THAT NEEDS TO BE ADDRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189964March 19, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CHERAW CHEVROLET BUICK (697 CHESTERFIELD HWY, CHERAW, SC 29520, (843) 537-7873) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189813March 18, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN MAY OF 2016. NORTHWOOD CHEVROLET (212 7TH ST, EUREKA, CA 95501) WAS CONTACTED AND STATED THAT A SOLUTION HAD NOT BEEN FOUND. THE MANUFACTURER WAS ALSO CONTACTED AND STATED THAT THE VEHICLE WAS SAFE TO DRIVE AND THAT THE AIR BAGS DID NOT NEED TO BE REPLACED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187499March 18, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2017 GMC SIERRA. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 19V088000 (FUEL SYSTEM) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTICE IN FEBRUARY OF 2019. SPRINGFIELD BUICK GMC (431 RIVER ST, NORTH SPRINGFIELD, VT 05150) STATED THAT THE PARTS WERE UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS ALSO CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189741March 18, 2019
UNKNOWN OR OTHER
THIS TRUCK HAS HAD PROBLEMS WITH WATER GETTING INTO IT DURING HEAVY RAIN SINCE BOUGHT NEW. IT SEEMS TO OCCUR AT THE FRONT DOOR AREA NEAR THE WINDSHIELD. WHEN THE TRUCK IS OUTSIDE IN THE RAIN, THERE WILL BE WATER SOAKING ALL THE FLOOR BOARDS. THIS HAS LED TO STINKING ISSUES AND MOLD/MILDEW. THEY HAVE REFUSED TO FIX IT BECAUSE IT HASN'T BEEN RECALLED. IT HAS BEEN GETTING WORSE AND THE LAST VERY HEAVY DOWNPOUR WE HAD, THE FLOORBOARDS AND WINDSHIELD WERE FROZEN. THIS IS A $60,000 PLUS TRUCK. THIS IS RIDICULOUS THAT WE HAVE TO KEEP IT COVERED OR IN A CARPORT FOR FEAR OF WATER SEEPING INTO IT. THE VEHICLE IS PARKED IN HEAVY RAIN WHEN THIS HAPPENS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11189802March 18, 2019
AIR BAGS
2049151 I WOULD LIKE MY FRONT PASSENGER SIDE AIRBAG INFLATOR REPLACED BEFORE IT KILLS OR SERIOUS INJURES SOMEONE. I WAS FIRST NOTIFIED OF THIS PROBLEM A LONG TIME AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187199March 16, 2019
SERVICE BRAKES
IF THE BRAKES ARE PUMPED 2-3 TIMES THE PEDDLE WILL BECOME REALLY FIRM AND HARD TO PRESS. WHEN THIS OCCURS THE TRUCK WILL NOT STOP. YOU HAVE TO STAND ON THE BRAKE PEDAL WITH BOTH FEET TO GET THE TRUCK TO STOP. PRETTY UNNERVING FOR A 75K MIKE TRUCK STILL UNDER DRIVETRAIN WARRANTY BUT NOT COVERED. I USE THIS TRUCK FOR WORK AND HAULING MY KIDS. I DON'T LIKE HAVING MY KIDS IN THIS VEHICLE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187049March 15, 2019
ELECTRICAL SYSTEM
POWER LOCKS NOT LOCKING ALL DOORS. COULD BE A PROBLEM WITH A CAR JACKING OR CHILD PROOF LOCKS. ON MY 3 LOCK ALREADY 42000 MILES. I DON'T FEEL SAFE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187052March 15, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 GMC SIERRA 1500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS). THE CONTACT STATED THAT THE RECALL EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION IN JULY OF 2016. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED AND INDICATED THAT THE FRONT PASSENGER AIR BAG WAS OFF. THE CONTACT SPOKE WITH AN UNKNOWN DEALER WHO STATED THAT THE VEHICLE WAS SAFE TO DRIVE AND THERE WAS NO REMEDY AVAILABLE. THE DEALER ALSO STATED THAT THEY WOULD CALL WHEN THE PART BECAME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO REMEDY AND THE RECALL WAS INACTIVE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 65,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT CONSUMER STATED AIRBAG HAS EVER WORKED ON THE PASSENGER SIDE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11187123March 15, 2019
EXTERIOR LIGHTING
HAVE A BAD TAIL LIGHT ON MY RIGHT SIDE AND TOOK IT TO ELHARTS TO SEE WHY IT WON'T LIGHT UP WITH NEW BULBS AND THEY SAID THAT THE WHOLE TAIL LIGHT HAS TO BE REPLACED BECAUSE IT HAS BAD WIRING I DON'T FEEL THAT I SHOULD HAVE TO PAY FOR THIS TO BE DONE WHEN IT'S A MANUFACTURER PROBLEM THAT IT WAS BAD WHEN IT WAS PUT INTO MY TRUCK THE PART ALONE WILL COST 215 .00 PLUS I HAVE TO PAY TAXES PLUS LABOR COULD BE TOTALLY NOT HAPPY WOULD LIKE NOT TO COME OUT OF MY POCKET IF I DON'T GET IT FIXED IT WILL CAUSE A ACCIDENT THAT COULD BE VERY BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186592March 13, 2019
AIR BAGS
TAKATA RECALL. "SERVICE AIRBAG" KEEPS INTERMITTENTLY DISPLAYING ON THE VEHICLE DISPLAY. CONTACTED MIDWAY CHEVROLET IN PHOENIX AZ WHO CONFIRMED THE RECALL AND PARTS ARE NOT AVAILABLE. NHTSA RECALL NOTICE INDICATES THAT GM HAD UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION, AND THE RECALL IS STILL INCOMPLETE WITH NO REMEDY AVAILABLE IN 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186039March 12, 2019
EXTERIOR LIGHTING
2015 GMC SIERRA SLE / 60K MILES / PROJECTOR HEADLIGHTS...NUMEROUS COMPLAINTS FROM NUMEROUS OTHERS, I'M IN THE SAME BOAT. ILLUMINATION IN GENERAL, DRIVING IN RURAL AREAS, DRIVING IN INCLEMENT WEATHER, MAKING TURNS (SIDE STREETS), ETC., IS HORRIBLE, UNSAFE, NERVE-RACKING AND TROUBLESOME. SURE, THE HEADLIGHTS LOOK SNAZZY, BUT PERFORM ABOUT AS WELL AS MY LAWN TRACTOR'S HEADLIGHTS. I SEE THERE'S A TSB REGARDING THE SITUATION AND, MUCH TO MY DISMAY, I HAVE TO PAY FOR SAID PARTS/LABOR TO CORRECT AN OBVIOUS DESIGN FLAW/SNAFU. AM I CRAZY FOR THINKING THIS IS UNACCEPTABLE? EVEN MORE SHOCKING, IT APPEARS THE BCM REPROGRAMMING (MARGINAL RESULTS) AND LAMP REPLACEMENT IS PROBLEMATIC (INCREASED VOLTAGE TO A BULB/LAMP SHORTENS ITS LIFE CONSIDERABLY). A VEHICLE THAT COSTS 30-40-50K SHOULD NOT HAVE GARBAGE TECHNOLOGY. ON THE PLUS SIDE, AT 48 YEARS YOUNG, MY VISION REMAINS 20/20 AND I DO NOT REQUIRE VISION CORRECTION. THE WIFE, MY 2 KIDS (OF DRIVING AGE) AND MY NEIGHBOR CONCUR - THESE HEADLIGHTS SUCK. I LOVE EVERYTHING ELSE ABOUT THE VEHICLE, BUT IT LOOKS LIKE INSTEAD OF SPENDING $200 FOR THE TSB, I'LL TRY MY LUCK WITH AFTERMARKET REPLACEMENTS FOR $300. VIA MULTIPLE ONLINE VEHICLE FORUMS, MOST WHO'VE GONE THE ROUTE OF TSB ARE MARGINALLY IMPRESSED AND EVERYONE ELECTING TO GO WITH AFTERMARKET IS COMPLETELY SATISFIED...THAT ALONE SHINES A SPOTLIGHT ON THE LACK OF VISIBILITY BOTH THE NHTSA AND GM ARE PROVIDING THE CONSUMER. MAYBE INSTEAD OF PAYING SUITS MILLIONS PER YEAR TO PRODUCE SUBPAR VEHICLES, GM SHOULD DO THE RIGHT THING AND FOCUS ON WHAT MATTERS MOST -- THE PAYING CUSTOMER. YEAH, WE HAVE A BETTER SHOT WITH THE NHTSA HOLDING GM ACCOUNTABLE AND FORCE THEM INTO A RECALL (CORRECTING THE PROBLEM PROPERLY, NOT A WILLY NILLY REPROGRAM AND BULB REPLACEMENT).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186090March 12, 2019
AIR BAGS, UNKNOWN OR OTHER
DASHBOARD CRACKED AT PASSENGER AIR BAG AND AT INSTRUMENT CLUSTER BROKEN PLASTIC PIECES WILL BECOME SHRAPNEL DURING AN ACCIDENT AND AIR BAG INFLATION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186133March 12, 2019
POWER TRAIN
TRANSMISSION SHIFT FROM 1ST GEAR. THERE IS A PROBLEM IN THE GEAR SHIFT FROM 1ST TO 2ND IT SLAMS THE TRANSMISSION WHEN YOU STOP AND START. THERE IS A HEATER IN THE TRANSMISSION THAT PUTS EXTRA DEGRADATION ON THE OIL CAUSING IT TO NEED REPLACEMENT VERY EARLY. DEALER KNOWS OF THE ISSUE BUT HAS NO FIX FOR IT ONLY STATED THEY NOTED THE FILE IN CASE IT FAILS. UNACCEPATABLE FOR A 55,000. PLEASE LOOK INTO THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186215March 12, 2019
SERVICE BRAKES
VERY DIFFICULT TO STOP THE TRUCK WHILE GOING AT A LOW RATE OF SPEED 5 TO 10 MPH. HAD TO FORCEFULLY APPLY PRESSURE TO THE BRAKE PEDAL TO GET IT TO STOP STILL REQUIRED MORE STOPPING DISTANCE. BRAKES DID NOT BECOME FULLY FUNCTIONAL UNTIL AFTER PLACING THE VEHICLE IN PARK AND SHUTTING THE VEHICLE DOWN WAITING FOR APPROXIMATELY 15 MINUTES. RESTARTED THE VEHICLE AND BRAKE WERE FUNCTIONING PROPERLY. THIS EVENT OCCURED AT APPROXIMATELY 46,000 MILES ON THE VEHICLE. FOLLOWING DAY BROUGHT THE TRUCK INTO THE LOCAL GMC DEALER AND VERIFIED THAT THE TRUCK HAS A BRAKING PROBLEM FOUND A LEAKING BRAKE BOOSTER AND MASTER CYLINDER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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