GMC Sierra Complaints

15,732 consumer complaints on file.

#11203441April 24, 2019
SERVICE BRAKES
BRAKE PEDAL BECAME VERY STIFF AND UNRESPONSIVE AT LOW SPEED. ALMOST HIT ANOTHER VEHICLE. HAD TO USE EMERGENCY BRAKE TO COME TO COMPLETE STOP. ONLINE FORUMS SAY BRAKE VACUUM PUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203075April 23, 2019
SERVICE BRAKES
VACUUM PUMP, BRAKE PEDAL STIFF WHEN REVERSING, HARD TO STOP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203126April 23, 2019
SUSPENSION
FRONT END UPPER CONTROL ARMS AND STRUTS ARE BROKEN CAUSING A GRINDING POPPING SOUND. MY VEHICLE HAS NEVER BEEN OFF ROADING, ALL HIGHWAY MILES. NHTSA SHOWS A RECALL ARTICLE ON THIS PARTICULAR MECHANICAL ISSUE (SEE ATTACHMENT) AS A RECALL FOR 2016 MODELS. MY VEHICLE HAS NOT REACHED THE THREE YEAR WARRANTY, BUT IS OVER THE 36,000 MILE WARRANTY. SINCE IT HAS BEEN A RECALL ISSUE, I AM REQUESTING A RECALL THAT GM SHOULD TAKE CARE OF. HOWEVER, GM REFUSES TO HANDLE ALL COST BECAUSE IT IS OUT OF 36,000 MILE WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203169April 23, 2019
SERVICE BRAKES
TL* THE CONTACT OWNS A 2015 GMC SIERRA 1500. WHILE DRIVING 50 MPH, THE BRAKES FAILED TO RESPOND AND THE CONTACT LOST CONTROL OF THE VEHICLE. THE CONTACT DROVE ON THE SHOULDER AND WAS ABLE TO PARK IN A REST AREA TO INSPECT THE VEHICLE. THE CONTACT DROVE THE VEHICLE BACK HOME. THE VEHICLE WAS TAKEN TO MCGOVERN BUICK GMC (LOCATED AT 2806, 150 TURNPIKE RD, WESTBOROUGH, MA 01581, (508) 439-4362) WHERE IT WAS DIAGNOSED THAT THE VACUUM BRAKE PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000. THE VIN WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203244April 23, 2019
STEERING
VEHICLE HAS BEEN INTO GMC DEALERSHIP SERVICE FACILITY FIVE TIMES, IN THE SPAN OF 3 MONTHS. ALL SERVICE/MAINTENANCE HAS FOCUSED ON LOOSE STEERING AND UN-COMMANDED VEHICLE PULL. ISSUE REOCCURS IMMEDIATELY FOLLOWING SERVICE. FIRST ISSUE WAS EXTREMELY NON-RESPONSIVE STEERING, WHERE I COULD MOVE THE STEERING WHEEL MULTIPLE INCHES IN EITHER DIRECTION WITH NO MOVEMENT OR REACTION FROM THE VEHICLE. COMPOUNDED WITH STEERING WHEEL HAD TO BE HELD OFF OF CENTER TO MAKE VEHICLE TRAVEL STRAIGHT. GMC DEALERSHIP SERVICE TECHNICIAN PERFORMED GM RECOMMENDED FIX, WHICH DID NOT RESOLVE THE ISSUE. RETURNED VEHICLE TO GMC DEALERSHIP SERVICE DEPARTMENT, WHERE THEY FOUND THE STEERING GEAR, STEERING BOX AND PITMAN ARM TO BE DAMAGED AND THUS REPLACED ALL ITEMS. THIS DID NOT FIX THE ISSUE. RETURNED THE VEHICLE TO THE SERVICE DEPARTMENT, WHERE THEY FOUND NOTHING WRONG, AND RELEASED THE VEHICLE BACK TO ME THE CONSUMER WITH THE PERSISTENT STEERING ISSUE. THE STEERING IS LOOSE. THE WHEEL CANTS TO THE RIGHT IF IT IS LET GO OF, AND WHEN RETURNED TO CENTER, THE VEHICLE PULLS TO THE LEFT. TOOK THE VEHICLE TO A DIFFERENT DEALER, AND ASKED THEM TO INSPECT THE STEERING AND SUSPENSION COMPONENTS. THE DEALERSHIP TEST DROVE THE VEHICLE, NOTICED THE RIGHT OFF CENTER CANT, ALONG WITH THE LEFT PULL, YET FOUND NOTHING VISUALLY WRONG WITH THE STEERING OR SUSPENSION. THEY ARE REFUSING TO FURTHER DIAGNOSE THE ISSUE AS THEY CLAIM THEIR VISUAL INSPECTION FOUND NOTHING WRONG, YET WHEN DRIVING THE VEHICLE THERE IS A NOTICEABLE STEERING ISSUE. 2016 GM HEAVY DUTY TRUCKS HAVE THIS AS A KNOWN ISSUE, YET GM HAS NOT ACKNOWLEDGED IT OR CREATED A SOLUTION. THIS IS A HIGHLY UNSAFE CONDITION, WHERE THE STEERING IS UNRESPONSIVE, AND VEERS THE VEHICLE IN UN-COMMANDED DIRECTIONS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203277April 23, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE STABILITRAK SENSOR KEEPS GOING ON AND OFF. I'VE HAD THIS ISSUE WHEN I FIRST GOT THE TRUCK IN THE END OF OCTOBER IN 2017. THE DEALERSHIP COULD NOT FIX IT AT FIRST BUT FINALLY HAD TO FIX SOME WIRING. I'VE SEEN IT GO ON A FEW TIMES SINCE THEN BUT NEVER STAYED ON. AND FOR ABOUT 2-3 WEEKS IT'S BEEN COMING ON AND OFF BUT STAYING MORE ON AND NOT GOING AWAY NOW. I FEEL LIKE THIS SHOULDN'T HAPPEN TO A NEWER TRUCK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203010April 22, 2019
SERVICE BRAKES
WHILE PULLING INTO A PARKING LOT MY BRAKES FAILED TO STOP MY TRUCK TWICE. THE BRAKE PEDAL WAS VERY STIFF, LIKE IT WAS A MANUAL BRAKE AND NOT POWER. HAD TO DEPRESS BRAKE PEDAL VERY HARD TO GET MY TRUCK TO STOP. I SHUT OFF THE ENGINE AND THEN RESTARTED AND THE BRAKE PEDAL RETURNED TO NORMAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202855April 22, 2019
ELECTRONIC STABILITY CONTROL (ESC), STEERING
WHILE DRIVING THE VEHICLE IS LOSING POWER IN THE STEERING WHEEL, PROMPTING THE STABILITRAC WARNING LIGHT TO COME ON. THIS HAPPENS WHILE DRIVING AT ANY SPEED, WHILE TURNING AND WHILE GOING IN REVERSE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202879April 22, 2019
SERVICE BRAKES
AT FIRST THE ISSUE STARTED AS I WAS PARKING IN REVERSE, PRESSED THE BRAKES AND THE TRUCK DID NOT WANT TO STOP UNTIL I PUT A LOT OF PRESSURE ON THE BRAKES. THEN PULLED FORWARD TO CHECK AND IT DID THE SAME THING SO I PARKED THE TRUCK AND LEFT IT OVERNIGHT. IT WORKED FINE IN THE MORNING AND THE NEXT FEW DAYS. THEN IT HAPPENED AGAIN AFTER ABOUT A FIVE HOUR DRIVE HOME FROM WORK I EXITED THE FREEWAY EXIT 99 IN TUMWATER THE BRAKES GOT REALLY STIFF AND WAS NOT SLOWING QUICK ENOUGH FOR THE STOP SIGN COMING UP, I SLOWED TO ABOUT 35MPH THEN REALIZED IT WASN'T GONNA STOP SO I PRESSED THE BRAKES AS HARD I COULD SWERVING JUST PAST THE STOP SIGN UNTIL IT STOPPED. PRECEDED SLOWLY GOT SOME FUEL AND STILL HAD ABOUT ANOTHER HOUR DRIVE HOME AND NOW THE BRAKES WAS REALLY STIFF AND TRUCK WOULD NOT STOP UNLESS I PUT A LOT OF PRESSURE ON THE BRAKES. SO I GOT BACK ON THE FREEWAY GOING ONLY ABOUT 55 MPH INCREASING MY STOPPING DISTANCE CRAWLING ALL THE WAY HOME HAVING PRESS THE BRAKES EXTREMELY HARD WHEN I NEEDED TO STOP FOR TRAFFIC LIGHTS. NOW I'M AFRAID TO DRIVE THE TRUCK ANYWHERE WITHOUT FEARING OF THE BRAKES NOT WORKING AT ALL COMPLETELY. IT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202620April 20, 2019
SERVICE BRAKES
BRAKE PEDAL GOT HARD , THE DASH CENTER GAVE NO WARNING AND STILL HAS NO FAULT LIGHT OR ANY BRAKE WARNINGS LIGHTS. WE WHERE DRIVING ON A CITY STREET ,WHEN THE BRAKES STOPPED WORKING, DRIVING THROUGH A RED LIGHT BECAUSE WE COULDN'T STOP THE VEHICLE AND POPPED THE STREET CURB, INTO AN EMPTY PROPERTY LOT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11202621April 20, 2019
SERVICE BRAKES
BRAKE BOOSTER VACUUM FAULTY. CAUSING A NEAR MISS IN DRIVE THRU ALMOST REAR ENDING ANOTHER CAR. VACUUM PUMP FAULTY.BRAKES BECOME HARD TO PUSH AND GET NO RESPONSE. THIS IS A VERY DANGEROUS. GM NEEDS TO HAVE A RE-CALL BEFORE PEOPLE GET KILLED. IT IS A KNOWN ISSUE LOTS OF THE SAME COMPLAINTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202662April 20, 2019
SERVICE BRAKES
HYDRAULIC BRAKE LINES CORRODED CAUSING LEAKS AND BRAKE FAILURE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202695April 20, 2019
SERVICE BRAKES
BRAKE PEDAL WON'T GO DOWN AND IS STIFF . BRAKES DON'T REACT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197381April 19, 2019
SERVICE BRAKES
BREAK PEDAL AT LOW SPEEDS LOCKS UP COMPLETELY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202546April 19, 2019
SEAT BELTS
THE SEATBELTS IN THE REAR SEATS DO NOT FIT CHILDREN PROPERLY. MY SON IS CURRENTLY THE AGE OF 9 AND IS APPROXIMATELY 100 LBS. SO HE NO LONGER CAN USE A BOOSTER SEAT, HOWEVER THE SEATBELT IS STILL NOT PLACED ACCROSS HIS CHEST APPROPRIATELY WHEN RIDING IN THE VEHICLE. WITH RECOMMENDATIONS TO HAVE CHILDREN RIDE IN THE BACK SEAT,A S IT IS SAFER FOR THEM, IT WOULD BE NICE TO HAVE A SLIDING SEATBELT RETRACTOR LIKE THE FRONT SEATS PASSENGER AND DRIVER. I AM HOPEFUL THAT WHEN MANUFACTURERING AN Y NEW MODELS THIS COULD BE ACHIEVED TO MAKE OUR CHILDREN SAFER AS A PASSENGER IN A MOTOR VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197092April 18, 2019
AIR BAGS
DASH IS BADLY CRACKED FRAGMENTS OF DASH FALL OFF DAILY. COULD CAUSE SEVERE INJURY DURING AIRBAG DEPLOYMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197245April 18, 2019
UNKNOWN OR OTHER
DASH CRACKED ABOVE STEERING WHEEL. ONLY 29000 MILES AND ALWAYS GARAGE KEPT. TRUCK IN EXCELLENT CONDITION. ORIGINAL OWNER. APPEARS TO BE POOR QUALITY MATERIALS. CONCERNED THIS COULD EFFECT AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197043April 17, 2019
SERVICE BRAKES
ON TWO SEPARATE OCCASIONS, EACH AT THE END OF A TWO HOUR DRIVE, I WAS PULLING INTO A PARKING SPACE AND LOST ALL POWER TO MY BRAKES. THEY DID NOT DEPRESS TO THE FLOOR, THEY SEEMED TO ALMOST PUSH BACK. AT THAT POINT I PUSHED HARDER AND THE BRAKE PUSHED TO THE FLOOR. IN BOTH INSTANCES I ALMOST HIT THE PARKED CARS NEXT TO ME. DUE TO NOT HAVING PROPER BRAKING I HAD TO BACK UP AND PULL BACK IN, BRAKES CONTINUED TO DO THE SAME THING. AFTER COMING BACK TO MY TRUCK IN BOTH INSTANCES, ONCE AFTER A WEEK AT THE AIRPORT AND ANOTHER AFTER A FOUR HOUR APPOINTMENT, MY BRAKES WORKED FINE. THIS HAPPENED ON JULY 16, 2018 AND APRIL 11, 2019.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11197051April 17, 2019
STRUCTURE:BODY, SUSPENSION, UNKNOWN OR OTHER
161131 MILES FRAME RUSTED REAL BAD BODY LOOKS GREAT FOR THE YEAR I JUST BOUGHT THE TRUCK LOOKED REAL CLEAN INSIDE AND OUT FROM ORIGANAL OWNER PUT IT ON A LIFT AND THE FRAME IS SO RUSTED OUT DID SOME GOOGLEING AND FOUND THAT MOST ALL THESE TRUCKS WERE BUILT TO ROT OUT IN 3 YEARS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11196655April 16, 2019
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 GMC SIERRA 1500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS). CONTACT RECEIVED ANOTHER NOTIFICATION. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MARKLEY MOTORS (3401 S COLLEGE AVE, FORT COLLINS, CO 80525, (970)226-2213) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE AND CONFIRMED THAT PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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