GMC Sierra Complaints

15,732 consumer complaints on file.

#11204738April 30, 2019
AIR BAGS
TAKATA RECALL I RECEIVED MY FIRST RECALL NOTICE IN JULY 2016 AND IT IS ALMOST 3 YEARS LATER AND STILL NO RESOLUTION TO THE PASSENGER AIR BAG PROBLEM. I'M CONCERNED FOR ANY PASSENGER THAT RIDES WITH ME IN THE EVENT THAT THE AIR BAG WOULD DEPLOY. SEEMS LIKE 3 YEARS IS WAY TO LONG TO GET THIS FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204798April 30, 2019
AIR BAGS
RECEIVED NOTIFICATION SUMMER OF 2016 OF THE ISSUE AND THAT I WOULD BE CONTACTED WHEN THE PARTS WERE AVAILABLE. IT HAS BEEN ALMOST THREE YEARS SINCE THAT LETTER AND I HAVE RECEIVED NO NOTIFICATION ON THIS BEING CORRECTED ON MY VEHICLE. I AM ESTIMATING ON THE DATE THE LETTER WAS SENT. I HAVE A COPY BUT NOT AT THE TIME OF ME SUBMITTING THIS INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204804April 30, 2019
SERVICE BRAKES
I LOST THE USE OF MY BRAKES AT LOW SPEED TODAY, THE PEDAL BECAME EXTREMELY HARD AND NEEDED INCREASED EFFORT TO DEPRESS THE BRAKE PEDAL, TOOK TO A GMC DEALER THEY COULDN'T RECREATE THE SAME ISSUE AND THEY ARE RETURNING MY VEHICLE WITHOUT ANY REPAIRS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204858April 30, 2019
STRUCTURE:BODY
SEVERELY CRACKED OEM DASHBOARD. IF THE AIRBAGS GO OFF I'M VERY AFRAID OF CATCHING PLASTIC SHARDS IN MY FACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204322April 29, 2019
POWER TRAIN
TRANSMISSION HAS SHUDDER AND NOW WONT DOWNSHIFT PROPERLY WHILE DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204320April 29, 2019
SERVICE BRAKES
WITH 48,000 MILES, THE BRAKES ARE VERY SOFT AND INEFFECTIVE AT LOW SPEEDS. BOTH IN FORWARD AND REVERSE. IN READING ON LINE POST, THIS APPEARS TO BE A VERY COMMON PROBLEM IN 2014-2016 PICKUPS. IT APPEARS THE VACCUUM PUMP IS OUT AND WILL NEED REPLACED. THIS SHOULD BE A SAFETY RECALL AS I COULDNT STOP VERY WELL THE FIRST TIME IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204381April 29, 2019
AIR BAGS
I BOUGHT THIS TRUCK FROM A USED CAR DEALERSHIP IN BLAIR, NE WASHINGTON COUNTY. THE DEALERSHIP SOLD THIS TRUCK TO ME WITH REPLACED AIRBAGS THAT DIDN'T WORK. THEY REPLACED THE ORIGINAL FACTORY AIR BAGS WITH WHAT NOW ARE MARKED CHEVROLET AND NOT GMC ACCORDING TO MECHANICAL SHOP. SAME MECHANIC EXPRESSED TO ME THAT THIS TRUCK WAS IN ACCIDENT THAT NOT ONLY BENT THE FRAME BUT ALSO CAUSED THE ORIGINAL AIR BAGS TO DEPLOY. WHEN I PICKED UP TRUCK AFTER SALE I ASKED THE DEALERSHIP OWNER WHY THE LIGHT WAS ON, HE SAID HIS MECHANIC COULD FIX IT. HIS MECHANIC COULD ONLY WORK MONDAY THRU THURSDAY WHICH MADE MAKING ANY APPOINTMENT IMPOSSIBLE FOR ME, SO I TOOK IT TO AN AUTHORIZED DEALER TO LOOK AT IT AND THAT IS WHEN I FOUND THE AIRBAGS HAD BEEN REPLACED IMPROPERLY. I FILED A COMPLAINT WITH THE NE DEPARTMENT OF VEHICLES AND WAS TOLD TO FILE A FEDERAL COMPLAINT ABOUT THE AIRBAGS. THANK YOU FOR YOUR TIME
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204434April 29, 2019
SUSPENSION
THE SEALS ON THE FRONT END SUSPENSION SHOCKS - SEALS ARE BROKEN ON BOTH FRONT SETS GREASE IS LEAKING OUT OF THEM AND CAUSING A ROUGH RIDE WITH NOISE WHEN YOU GO OVER BUMP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204509April 29, 2019
UNKNOWN OR OTHER
MY 2015 GMC SIERRA 1500 (APPROXIMATELY 45,000 MILES) HAD A DEFECT THAT CAUSED THE AC SYSTEM TO CRACK AND LEAK REFRIGERANT, LOSE PRESSURE, AND FAIL TO PROPERLY FUNCTION. WHEN I TOOK MY VEHICLE TO A CERTIFIED GM SERVICE CENTER ON 4/11/19, THREE OTHER SIMILAR VEHICLES (MAKE/MODEL/YEAR) WERE EXPERIENCING THE SAME ISSUE. UPON CONDUCTING FURTHER RESEARCH I FOUND THAT THIS ISSUE IS WIDESPREAD AMONGST SIMILAR YEAR GMC SIERRA AND CHEVROLET SILVERADO 1500 PICKUPS. SO MUCH SO THAT SOME AREAS ARE EXPERIENCING AC CONDENSER REPLACEMENT PART SHORTAGES. MY VEHICLE WAS NO LONGER UNDER WARRANTY AND GM REFUSED TO ASSIST WITH THE OVER $1,200 REPAIR BILL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204206April 28, 2019
SERVICE BRAKES
HARD PEDAL, EXTREMELY POOR BRAKING RESPONSE WHILE SLOWING AND DURING PARKING OF VEHICLE, ESPECIALLY WHEN MULTIPLE PEDAL PUMPS ARE REQUIRED. PROGRESSIVELY WORSENING OVER PAST 6 MONTHS. I REPLACED VACUUM BOOST PUMP AND PROBLEM WAS CORRECTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204295April 28, 2019
POWER TRAIN
WHEN DRIVING IN SLOW MOVING TRAFFIC TRANS MISSION FEELS VERY JERKY AND SHIFTS HARD. ALSO WHEN GOING FROM PARK TO REVERSE TRANSMISSION WILL CLUNK VERY HARD CAUSING THE TRUCK TO MOVE. TRUCK ALSO SEEMS TO HESITATE WHEN TRYING TO SHIFT IN LOWER GEARS WHILE ACCELERATING. THIS HAS BEEN AN ONGOING ISSUE SINCE PURCHASING THE TRUCK BRAND NEW FROM THE DEALERSHIP. PRIOR ATTEMPTS FOR SERVICE HAVE BEEN EXPLAINED BY THEIR TECHNICIANS AS BEING AN ADAPTIVE TRANSMISSION NEEDING TO LEARN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204085April 27, 2019
SERVICE BRAKES
I WAS DRIVING HOME FROM WORK ON 421 IN EMINENCE, KY. I PUSHED THE BRAKE PEDAL & I HAD NO BRAKES RIGHT IN FRONT OF HARRY HILL PARK. GM & I ARE VERY LUCKY THAT NO ONE WAS KILLED YESTERDAY. THE BRAKE LINE CORRODED & LEAKED THE BRAKE FLUID, SO WHEN I PUSHED THE PEDAL, IT WENT RIGHT TO THE FLOOR. THE VEHICLE IS PRETTY CLEAN & AFTER CHECKING MANY BLOGS & YOUTUBE VIDEOS THIS IS A VERY COMMON PROBLEM ON GM TRUCKS. I CHECKED THE RECALLS ON THIS TRUCK & THE TAILGATE CABLE IS RECALLED FOR BREAKING UNDER LOAD DUE TO CORROSION; THIS COULD INJURE SOMEBODY, BUT NOT AS VITAL COMPARED TO THE BRAKING SYSTEM AS SOMEONE COULD DIE IN A HORRIBLE INCIDENT. I WOULD GREATLY APPRECIATE YOUR ATTENTION TO THIS SERIOUS MATTER. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204045April 26, 2019
EXTERIOR LIGHTING
HID HEADLIGHTS SHAKE WHEN HITTING THE SLIGHTEST BUMP IN THE ROAD. GM SAYS IT'S NORMAL AND REFUSES TO TRY TO FIX.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203899April 26, 2019
POWER TRAIN
TRANSMISSION SHIFTED HARD, DELAYED ACCELERATION AT TIMES, SHUDDERED AND JERKED. THIS WAS USUALLY SLOWING DOWN TO TURN AROUND 30 OR 40 MPH AS THE TRUCK WAS IN MOTION. AFTER ONLY TWO YEARS THE ENTIRE TRANSMISSION HAD TO BE REBUILT. THE TRANSMISSION WAS SHIFTING POORLY THE MOMENT I DROVE IT OFF THE LOT EVEN IF IT "ADAPTIVE LEARNING" YOU COULD TELL THERE WAS SOMETHING WRONG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203903April 26, 2019
SERVICE BRAKES
BRAKES HAVE NOT BEEN WORKING AT SLOW SPEEDS. THIS HAS BEEN GOING ON FOR A FEW YEARS. BROUGHT IT TO A BRAKE SPECIALIST WHO COULD NOT FIND THE PROBLEM. RESEARCHED IT ON THE INTERNET AND FOUND THAT MANY PEOPLE WERE HAVING PROBLEMS WITH A SIMILAR ISSUE. THEY THOUGHT IT WAS A FAULTY VACUUM PUMP. BROUGHT IT TO GMC BEAMAN IN NASHVILLE, TN AND SAW [XXX] (SERVICE ADVISOR FOR BEAMAN AUTOMOTIVE). THEY REPORTED THEY WERE NOT WILLING TO FIX THE ISSUE AND THAT IT WOULD BE CLOSE TO $1000 TO FIX IT. I FIND THIS UNACCEPTABLE AFTER DOING RESEARCH AND FINDING THAT GMC'S PARTS (NOT WEAR AND TEAR) ARE MORE LIKELY THAN NOT THE ETIOLOGY OF THE PROBLEM. I ASK THAT THE DEALERSHIP BE CONTACTED REGARDING THIS GIVEN THE OBVIOUS SAFETY RISK OF THE LARGE VEHICLE NOT BEING ABLE TO STOP. REGARDS, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203684April 25, 2019
POWER TRAIN
TRANSMISSION JERKS INTO GEAR WHEN SLOWING DOWN. WHEN SPEEDING UP TRUCK WILL JERK. SERVICE MANAGER SAID IT WAS NORMAL. TRUCK FEELS LIKE IT THE REAR END FALLS OUT WHEN STOPPING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203727April 25, 2019
POWER TRAIN
TRANSMISSION SHIFTS HARD GOING FROM 1ST TO 2ND GEAR WITH NO FIX FROM GM. COMPLAINED TO DEALER THEY SAID IT'S NORMAL AND THERE'S NO FIX FOR THE ISSUE. ISSUE ALSO PERSIST WHEN GOING FROM DRIVE TO REVERSE, A HARD SHIFT THAT I'VE NEVER EXPERIENCED BEFORE IN SEVERAL PREVIOUS GM PRODUCTS I OWNED OR CURRENTLY OWN. HAPPENS EVERY TIME I DRIVE THE VEHICLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203759April 25, 2019
POWER TRAIN
"HAVE TAKEN MY 2017 GMC SIERRA INTO THE DEALERSHIP TWICE FOR TRANSMISSION ISSUES, THE LAST TIME WAS A MONTH AGO. BOTH TIMES I WAS TOLD THAT THERE WASN'T ANYTHING WRONG BUT THAT THE TRANSMISSION SOFTWARE WAS 'RE-FLASHED' AND THAT THE TRANSMISSION WOULD HAVE TO 'RE-LEARN MY DRIVING HABITS'. MY TRUCK IS STILL HAVING PROBLEMS. WHILE UPSHIFTING FROM 1ST TO 2ND GEAR, THE TRANSMISSION SOMETIMES HESITATES BEFORE IT ENGAGES AND THEN CAUSES THE TRUCK TO LUNGE FORWARD WITH A HUGE SLAM. WHILE DOWNSHIFTING FROM 2ND TO 1ST GEAR, THE TRANSMISSION WILL MAKE A VERY NOTICEABLE 'CLUNK'. I'M ABOUT TO TAKE IT BACK A 3RD TIME. THIS IS EXTREMELY FRUSTRATING MY BOUGHT MY TRUCK LESS THAN 2 YEARS AGO AND IT ONLY HAS 25,000 MILES."
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203765April 25, 2019
UNKNOWN OR OTHER
I HAVE NOTICED AN ISSUE FOR A FEW YEARS WHILE PARKING THAT MY BRAKES WOULD LOCK UP IF USED REPEATEDLY. WHILE GETTING SERVICE DONE I HAD ASKED IF THEY NOTICED ANYTHING AND THEY HAD SAID NO. THEY HAVE KNOW RECOGNIZED IT IS A PROBLEM BUT ARE LIMITING THE FIX TO 72000 MILES WHICH I AM 3K OVER. THEY SAID I HAVE NEVER FORMALLY COMPLAINED ABOUT THIS SO I DISQUALIFY FOR THE $ 540.00 REPAIR. YET THEY RECOGNIZE IT IS AN ISSUE WITH THE VEHICLE. I FEEL THEY ARE TRYING TO AVOID A FORMAL RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203807April 25, 2019
SERVICE BRAKES
AT LOW IDLE THE BRAKING BECOME VERY STIFF AND EXTREME PRESSURE ON THE BRAKE PEDDLE IS NEED TO STOP THE VEHICLE. HANK GRAFF OF DURAND MI INDICATED IT IS DUE TO A FAILED BRAKE ASSIST VACUUM PUMP. THE SERVICE REP. ALSO EXPERIENCED THE ISSUE WHEN THEY PULLED THE VEHICLE INTO THE REPAIR BAY. AS THE OWNER, I HAVE EXPERIENCED THIS BRAKING ISSUE MULTIPLE TIMES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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