Ford Freestar Complaints

2,533 consumer complaints on file.

#10202249September 8, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, TIRES:TREAD/BELT
AT APPROXIMATELY 28,000 MILES WE HEARD A TERRIBLE SQUEALING NOISE COMING FROM THE REAR OF OUR 2005 FORD FREESTAR MINIVAN AND AFTER VISUAL INSPECTION THE BRAKE PAD ON THE DRIVER'S REAR WAS WORN TO NOTHING. IMMEDIATELY TOOK THE VAN TO THE DEALER WHERE THEY INFORMED US THAT IT WAS NORMAL WEAR AND WOULD NOT BE COVERED BY OUR WARRANTY. UPON FURTHER INSPECTION BY OUR PERSONAL MECHANIC WE WERE INFORMED THE CALIPER WAS STICKING AND CUT INTO THE ROTOR. HE PUT A SET OF BRAKE PADS ON SO WE COULD DRIVE IT BACK TO THE DEALER WHERE WE BOUGHT THE VEHICLE, SUNSET FORD, IN GRAVOIS. WE WERE TOLD SINCE WE DID NOT USE MOTOCRAFT THE REPAIRS WOULD NOT BE COVERED. NOW AT 50,000 MILES THE PROBLEM STILL EXISTS AND THE VAN NEEDS ANOTHER SET OF BRAKES AND ROTORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201647September 1, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING MY 2004 FORD FREESTAR WITH 44,800 MILES, IT CAUGHT ON FIRE. THE FIRE WAS PUT OUT BY A PASSING TRUCK DRIVER WITH HIS FIRE EXTINGUISHER. THE CAR WAS TOWED TO A LOCAL GARAGE, THEN IT WAS MOVED TO A FORD DEALERSHIP CLOSE TO MY HOME. THE VAN NEEDS A NEW TRANSMISSION AND AN OXYGEN SENSOR THAT WAS DAMAGED IN THE FIRE. FORD WILL NOT COVER ANY OF THIS, AND MY INSURANCE IS ONLY WILLING TO PAY FOR THE OXYGEN SENSOR. THE CAR HAS NOT BEEN REPAIRED YET, BECAUSE THE DEALER IS WAITING FOR THE REBUILT TRANSMISSION TO ARRIVE. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10201344August 31, 2007
SUSPENSION:FRONT:WHEEL BEARING
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING 60 MPH, THE CONTACT HEARD A HIGH PITCHED, WHINING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE DEALER REPLACED THE FRONT WHEEL BEARINGS. THE FAILURE MILEAGE WAS 37,000 AND CURRENT MILEAGE WAS 41,000. UPDATED 09/18/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10201626August 31, 2007
TIRES
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE VEHICLE HAS BRIDGESTONE STEEL BELTED, SIZE P225/60R16 TIRES. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE TIRE BLEW OUT WHILE DRIVING 50 MPH. THE CURRENT MILEAGE WAS 51,000 AND FAILURE MILEAGE WAS 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10198141August 1, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
WHILE ON VACATION, GRINDING NOISE WAS HEARD FROM THE LEFT REAR BRAKES, BROUGHT VAN TO A LOCAL FORD DEALER. IT WAS DETERMINED THAT THE INNER BRAKE PADS WORE UNEVEN AND WERE METAL TO METAL ON THE ROTORS. NEW PADS WERE INSTALLED AND ROTORS TURNED AT A COST OF $215 AND LOSS OF A VACATION DAY WITH FAMILY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195973July 10, 2007
SERVICE BRAKES, AIR:DISC:ROTOR
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT RECEIVED A RECALL NOTICE IN 2004, WHICH STATED THAT TWO ROTORS AND THE FRONT HUBS OF THE VEHICLE NEEDED TO BE REPLACED. THE TWO ROTORS WERE REPLACED, BUT THE FRONT HUBS WERE NOT. THE CONTACT BEGAN EXPERIENCING FAILURES WITH THE FRONT HUBS AND CONTACTED BOTH THE SERVICE DEALER AND FORD. THE FAILURE WAS NOTICED WHILE DRIVING 3 MPH. THE DEALER STATED THAT THEY WERE NOT RESPONSIBLE BECAUSE THE HUBS WERE NOT REPLACED AT THE TIME OF THE RECALL. THE RECALL # WAS UNAVAILABLE. THE CURRENT MILEAGE IS 45,574 AND FAILURE MILEAGE WAS 45,400.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10195653July 9, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS
WHILE APPLYING BRAKES,A GRINDING NOISE WAS HEARD COMING FROM THE REAR OF THE VEHICLE. UPON GETTING THE VEHICLE CHECKED IT WAS DISCOVERED THAT THE INNER BRAKE PADS WERE WORN DOWN TO THE BARE METAL, WHILE THE OUTSIDE BRAKE PADS WERE IN NEW CONDITION. THE FRONT BRAKES WERE ASSESSED AT 80% REMAINING LIFE. NEW PADS, CALIPERS, AND ROTORS WERE REQUIRED TO FIX THE PROBLEM. THE CAUSE OF THE PROBLEM: THE BRAKE CALIPER BRACKET (CALIPER SLIDE) SEIZED UP, CAUSING THE CALIPER TO SIT OFFSET, AND THUS WEAR THE BRAKE PADS PREMATURELY AND UNEVENLY. THE VAN HAD 30,000 MILES ON IT, AND WAS JUST OFF OF BUMPER TO BUMPER WARRANTY. FORD WAS NOT WILLING TO COVER ANY COST OF REPAIRS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10193414June 15, 2007
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
ODOMETER FRAUD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191987May 29, 2007
ENGINE AND ENGINE COOLING
WHILE DRIVING MY FORD FREESTAR THE ENGINE STARTED TO MISS. AFTER A SHORT DISTANCE IT DIED COMPLETELY. LUCKILY, I WAS ON A SIDE ROAD AND ABLE TO PULL TO THE SIDE OUT OF THE TRAFFIC. THE PROBLEM WAS THE RESULT OF A MANUFACTURING DEFECT ALLOWING WATER TO LEAK INTO THE ENGINE COMPARTMENT AND THEN INTO THE PCM DESTROYING IT. AT 29,000 MILES THE PCM HAD TO BE REPLACED WITHOUT ANY PAYMENT BY FORD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191780May 26, 2007
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
UNKNOWN, PROBLEM JUST OCCURREDS UNDER CERTAIN CONDITIONS. WHILE DRIVING THE BRAKE PEDAL, WHEN DEPRESSED FOR BRAKING, DROPPED GIVING THE DRIVER THE INPRESSION THAT THE BRAKES MIGHT HAVE TOTALLY GIVEN OUT. MYSELF DRIVING THE VEHICLE. THE PEDAL SEEMED TO DROP APROXIMATELY ONE INCH PRIOR TO BRAKING NORMALLY SEVARAL TIMES IN A TWO MILE TEST DRIVE. OTHERS DRIVING WITH THE FULL COMPLIMENT OF PASSENGERS STATED THAT THE BRAKES WENT ENTIRELY TO THE FLOOR AND ONLY THEN ENGAGED IN A TOTALY LOCKED PANIC STOP , NO SIGN OF ANTI-LOCK PUMPING, AND PULLED VIOLENTLY TO THE SIDE. HAVING EXPERIENCED SIMILAR SYPTOMS I MADE THE ASSUMTION THAT THE PASSENGER LOAD EFFECTED THE DEGREE OF SEVERITY. ANOTHER FACTOR APPEARED TO BE RAIN, NO SUCH SYMPTOMS WERE REPORTED UNTIL THE DAY OF, OR THE DAY IMMEDIATELY FOLLOWING RAIN. DEALER WAS UNABLE TO LOCATE PROBLEM OR DUPLICATE BRAKE PEDAL DROP. SECOND DEALER HELD VEHICLE FOR EVALUATION FOR CLOSE TO A MONTH, BUT VERY LITTLE RAIN HAS FALLEN DURING THAT TIME. SINCE THIS VEHICLE SERVICES HANDICAPPED INDIVIDUALS I COULD NOT PLACE BACK IN SERVICE WITH THE POTENTIAL PROBLEM, AND THREE REPORTS OF FAILURE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191699May 25, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SERVICE BRAKES, HYDRAULIC:POWER ASSIST:HYDRAULIC
AT APPROX. 33,000 MILES STARTED EXPEIENCING BRAKING PROBLEMS- SOFT PEDAL, REQUIRING EXCESS PRESSSURE TO STOP SAFELY. OCCASIONAL INSTANCES OF ACCELERATION WHILE BRAKING BECAUSE ACCELERATOR PEDAL AND BRAKE PEDAL WERE AT SAME HEIGHT. A NARROW ACCELERATION MISS DROVE ME TO MY SERVICE SHOP WHERE I ASKED THEM TO CHECK OUT THE BRAKES. THE PADS & ROTORS WERE IN FINE SHAPE. BUT THE MASTER CYLINDER PROVED TO BE BAD. IT TOOK 4 REPLACEMENT CYLINDERS FROM LOCAL DEALERS TO GET ONE THAT FIT AND FUNCTIONED PROPERLY. NOW AT 54,000 MILES THE PEDAL IS AGAIN SOFT AND BRAKING IS GETTING HARDER EACH DAY. VISUAL INSPECTION OF PADS AND ROTORS SHOW PLENTY OF USEFUL LIFE REMAINING. SINCE WHEN IS 30,000 MILES AN ACCEPTABLE AVERAGE LIFE FOR A MASTER BRAKE CYLINDER?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10191068May 17, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING SPEEDS RANGING FROM 50 TO 60MPH, THERE IS A GRINDING NOISE AND THE BRAKE PEDAL IS EXTENDED TO THE FLOORBOARD WHEN DEPRESSED. THE DEALER STATED THAT THE REAR CALIPERS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. APPROXIMATELY ONE WEEK LATER SHE EXPERIENCED THE SAME FAILURE. THE CONTACT STATED THAT THE PROBLEM HAS OCCURRED ON 4 OCCASIONS AND IT IS WORSE WHEN IT IS RAINING. THE CURRENT AND FAILURE MILEAGE WERE 9,558. THE CONSUMER HAS PROVIDED A COPY OF REPAIR INVOICE. UPDATED 06/07/07 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10190120May 8, 2007
WHEELS:HUB
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING OVER 35 MPH, THE VEHICLE MADE A LOUD WHISTLING NOISE. THE NOISE STOPPED WHEN THE STEERING WHEEL WAS TURNED TO THE LEFT OR RIGHT. THE CONTACT STATED THAT SHE EXPERIENCED THE SAME FAILURE AS NOTED IN RECALL # 04V446000 (WHEELS:CAP/COVER/HUB). THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAS NOT BEEN TAKEN IN FOR DIAGNOSIS. THE CURRENT MILEAGE IS 29,000 AND FAILURE MILEAGE WAS 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10189215April 29, 2007
STRUCTURE:BODY:HATCHBACK/LIFTGATE
WE PURCHASED THIS VEHICLE NEW FROM THE DEALER IN SEPTEMBER 2005. IN THE WINTER OF 05-06, THE DOORS MALFUNCTIONED ON REPEATED OCCASIONS. WE HAD OVER 3 INSTANCES WHERE THE EXTREME COLD WOULD CAUSE THE AUTOMATIC DOOR FEATURE TO OPEN AND CLOSE THE DOORS RANDOMLY, EVEN WHILE THE CAR WAS IN TRANSIT. THERE WAS ONE INSTANCE IN WHERE BOTH SIDE PASSENGER DOORS OPENED IN THE MIDDLE OF THE NIGHT, EVEN THOUGH THE DOORS HAD BEEN LOCKED WHEN WE CHECKED THEM. WE ALSO HAD AN INSTANCE IN WHERE THE REAR DOOR OPENED IN OUR FRIEND'S DRIVEWAY AT NIGHT, WHEN THE TEMPERATURE WENT BELOW 0. WE FOUND THE ONLY WAY TO GUARANTEE THE DOORS STAY CLOSED IN THE WINTER IS TO DISENGAGE THE AUTOMATIC DOOR OPENER FEATURE. WE BROUGHT THE CAR TO OUR DEALER AND WE WERE TOLD THEY COULD FIND NO ISSUE WITH THE CAR. IN EARLY 2007, NEW JERSEY EXPERIENCED A COLD SPELL WHICH RESULTED IN BELOW FREEZING TEMPERATURES. IT WAS AT THIS TIME THAT WHILE MY HUSBAND WAS GETTING SOMETHING OUT OF THE BACK OF THE VAN, THE HYDRAULIC FEATURE FAILED AND SLAMMED THE DOOR ON HIS HEAD. HE DID NOT SUFFER LIFE-THREATENING INJURIES, BUT DID GET BUMPED AND BRUISED. WE CONTACTED THE DEALER, BECAUSE IN 2006 THE HYDRAULICS HAD TO BE REPLACED DUE TO A RECALL AND WE DID SO, AND THE DEALER HAD US BRING THE CAR IN FOR SERVICING AGAIN. ONCE THE SYSTEM WAS REPLACED FOR THE SECOND TIME, WE WERE TOLD BY FORD THAT WITH EXTREME TEMPERATURE CHANGE, THIS ISSUE CAN OCCUR YEAR AFTER YEAR AND THERE IS NOTHING WE CAN DO ABOUT IT. I FIND THIS TERRIBLE CONSIDERING I ONLY LIVE IN NEW JERSEY, NOT ALASKA. MY CAR'S HYDRAULIC SYSTEM SHOULD NOT FAIL EVERY TIME IT GETS COLD, AND EVEN WORSE, I WAS TOLD THAT ONCE MY WARRANTY EXPIRES, IT WILL BE ON ME TO KEEP REPLACING THE PARTS THAT FREEZE. I AM LUCKY MY CHILDREN WERE NOT IN HARMS WAY WHEN MY HUSBAND WAS KNOCKED IN THE HEAD BY THE FALLING DOOR, BUT NOW I AM NERVOUS ABOUT USING THIS CAR IN THE WINTER MONTHS BECAUSE FORD HAS GUARANTEED THIS PROBLEM WILL BE A RECURRING ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10189217April 29, 2007
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
AFTER READING A COMPLAINT ON YOUR SITE FROM ANOTHER CONCERNED CONSUMER, I WOULD LIKE TO MENTION THE ISSUES THAT ARE RECURRING WITH OUR MINIVAN. OUR AUTOMATIC DOORS DO NOT STOP CLOSING ONCE AN OBJECT IS PLACED IN THEIR WAY. THIS HAS RESULTED IN A NUMBER OF BUMPS, BRUISES, AND SCARES. WE ARE FORCED TO PUSH OUR CHILDREN OUT OF THE WAY IF THEY ACCIDENTALLY HIT THE "DOOR CLOSE" BUTTON ON THE DOOR, BECAUSE I AM PHYSICALLY UNABLE TO STOP THE DOOR FROM CLOSING, AND MY HUSBAND, WHO IS A 230 LBS. FORMER BODY BUILDER HAS TO PHYSICALLY JAM THE DOOR BACK OPEN TO PREVENT IT FROM CLOSING. I HAVE BROUGHT THE CAR TO THE ORIGINAL DEALER ON NUMEROUS OCCASIONS, BECAUSE I WAS TOLD THERE IS A SAFETY FEATURE IN PLACE TO PREVENT IT FROM CLOSING ON SOMEONE AND CAUSING INJURY. EVEN THE SALESPERSON WAS UNABLE TO GET THE DOOR TO STOP CLOSING ON HIM. WE SENT THE CAR TO THE SERVICE CENTER FOR FIXING AND WE WERE TOLD THERE IS NOTHING WRONG WITH THE DOOR. AGAIN, I READ THIS SAME COMPLAINT FROM ANOTHER CONCERNED MOTHER AND CONSUMER ON YOUR SITE, AND I FEEL THIS ISSUE SHOULD BE LOOKED INTO IMMEDIATELY. I AM CERTAIN THIS ISSUE COULD INJURE SOMEONE SIGNIFICANTLY, IF IT HASN'T ALREADY. *TR
Crash:
No
Fire:
No
Injuries:
3
Deaths:
0
#10188095April 17, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
ON 4/11/07 FORD SERVICE DEPARTMENT. INFORMED ME THE REAR BRAKES & ROTORS ON THE 04 FREESTAR WERE SHOT AND NEEDED IMMEDIATE REPLACEMENT AT A COST OF $575.00.I THOUGHT THEY WERE LYING TO ME BECAUSE I HAD MORE THAN 20 DIFFERENT CARS,TRUCKS,& VANS, BUT NEVER HAD FACTORY INSTALLED BRAKE PADS WEAR OUT AT 20000 MILES ,AND ESPECIALLY ROTOR DAMAGE SO BAD THAT THEY HAD TO BE REPLACED. ALSO THERE WAS NO WARNING SIGNS LIKE A GRINDING NOISE OR A PULSATING BRAKE PEDAL. NOTHING. SO I MENTIONED THE 3/36 BUMPER 2 BUMPER WARRANTY ,AND THE 6/75000 ESP PLUS DELUXE EXTENDED WARRANTY W/$0 DEDUCTIBLE , AND I WAS TOLD THIS WAS A WEAR ITEM , AND WAS NOT COVERED. THEY SAID I PROBABLY RODE THE BRAKE PEDAL OR DROVE WITH THE PARKING BRAKE ON. I DIDN'T DRIVE WITH 2 FEET AND NEVER USED THE PARKING BRAKE. I ASKED HOW LONG WERE THE BRAKES DESIGNED TO LAST UNDER NORMAL USE, .THEY DIDN'T KNOW. SO I LEFT THE DEALER, AND WENT TO AN INDEPENDANT EX FORD MECHANIC , WHO DETERMINED TO FIND A FROZEN CALIPER OR SOMETHING ELSE DEFECTIVE.WHAT WE FOUND WAS NOT WHAT I WAS EXPECTING.THE CALIPERS WERE NOT FROZEN, AND THE PADS WERE NOT COMPLETELY WORN DOWN ALTHOUGH THE OUTER PADS WERE TWICE AS WORN AS THE INNER PADS,THERE WAS NO METAL TO METAL CONTACT(RIVETS OR PAD BACKING).IT SEEMS THAT THE METALLIC OR SEMI-METALLIC PADS THEMSELVES WOULD RUST A BIT AND SINCE THE FRONT BRAKES DO MOST OF THE STOPPING,T HE RUST ON THE REAR PADS NEVER COMPLETELY WORE OFF EACH DAY AND THE PADS AND ROTORS NEVER HEATED UP ENOUGH TO BUILT UP THE GLAZE LIKE THE FRONT PADS.SO THE ROTORS WERE GOUGED BY THE RUST BUILD UP ON THE PADS. WHEN EXAMINED CLOSELY,THE DEEP GOUGES ON THE ROTORS LINED UP WITH THE RUST BUILD UP ON THE PADS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187699April 12, 2007
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. WHILE DRIVING AT 5 MPH THE CONTACT HEARD A GRINDING NOISE IN THE REAR OF THE VEHICLE WHEN EVER THE BRAKE WERE DEPRESSED. THE MECHANIC STATED THAT THE GRINDING NOISE WAS DUE TO THE REAR BRAKES. THE MECHANIC REPLACED THE REAR BRAKE PADS, ROTORS, AND CALIPERS. THERE HAVE NOT BEEN ANY OCCURRENCES SINCE THE REPAIR. THE FAILURE AND CURRENT MILEAGE WAS 40,000. *AK UPDATED 05/04/07. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187735April 12, 2007
VISIBILITY:GLASS, SIDE/REAR
ON 4/11/07 AS MY HUSBAND WAS DRIVING OUR CHILDREN TO SCHOOL, THE REAR WINDOW OF OUR 2004 FORD FREESTAR BURST, SHATTERING FOR NO APPARENT REASON. THERE WERE NO CHIPS OR CRACKS PRIOR TO THE EXPLOSION. FORTUNATELY, NO ONE WAS IN THE LAST ROW, OTHERWISE, SOMEONE COULD HAVE BEEN SERIOUSLY INJURED. ALTHOUGH THE DEALERSHIP ADMITS TO OTHER OWNERS OF FORD VEHICLES HAVING SIMILAR SITUATIONS, WE WERE TOLD THEY WOULD DO NOTHING BECAUSE THE WARRANTY HAS EXPIRED. I CAN ONLY ASSUME THAT IF THE ENTIRE REAR END OF THE VAN EXPLODED BECAUSE OF DEFECTIVE MATERIAL, THEY WOULD ALSO GIVE US THE UNACCEPTABLE ANSWER, "YOUR WARRANTY HAS EXPIRED!" THE ENTIRE WINDOW WAS GONE. WE HAD TO PAY $250 AND OUR INSURANCE PAID THE REMAINING BALANCE TO HAVE IT REPLACED. I DO NOT FEEL SAFE IN A VEHICLE WHERE WINDOWS CAN "OUT OF THE BLUE" EXPLODE. WHICH ONE WILL BE NEXT? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10187347April 9, 2007
VEHICLE SPEED CONTROL:CRUISE CONTROL
DRIVING WITH CRUISE CONTROL ON IN A 2004 FORD FREESTAR. TAP BRAKE TO RELEASE CRUISE CONTROL. ONCE I WAS READY TO ACCELERATE AGAIN, I TRIED TO PUSH THE GAS PEDAL. HOWEVER THE GAS PEDAL WAS ALL THE WAY TO THE FLOOR AND I HAD A LOSS OF ACCELERATION POWER. I COULD NOT ACCELERATE AND HAD TO PULL OFF THE HIGHWAY. ONCE THE CAR WAS INSPECTED, IT WAS FOUND THAT A PLASTIC CLIP CAME OFF OF THE GAS PEDAL. VEHICLE WAS TAKEN IN FOR REPAIRS. AN ENTIRE THROTTLE PANEL WAS ORDER TO FIX THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10185267March 16, 2007
POWER TRAIN:MANUAL TRANSMISSION
2004 FORD FREESTAR. BACKING OUT OF THE DRIVE-WAY I PUT THE VAN IN PARK AND LEFT IT IDLE IN THE STREET TO SEE IF I ACCIDENTLY RAN OVER A GABAGE CAN. WHILE STANDING OUTSIDE OF THE VAN TALKING TO MY HUSBAND I NOTICE THE VAN WAS IN REVERSE. I TRIED TO GET BACK INTO THE VAN AND I FELL OUT OF THE VAN TRAPPED BETWEEN THE FRAME AND THE DOOR OF THE VAN. WHILE STILL ROLLING I COULD HEAR MY BONES BREAKING. I SUFFERED 2 BROKEN RIBS AND NERVE AND MUSCLE DAMAGE - TO THIS DAY I AM STILL NOT TOTALLY HEALED AND I HAVE BEEN IN THE EMERGENCY ROOM TWICE. I HAVE NOTIFIED FORD. THEY WILL NOT CALL ME ONLY HAVE WRITTEN ME A LETTER. WHEN I CALL THE CUSTOMER SERVICE THEY WILL NOT RELEASE ANY PHONE NUMBERS TO ME. I HAVE HAVE RESPONDED AND HAD NOT RETURN REPLY. LUCKLY MY HUSBAND WAS ABLE TO STOP THE VEHICLE BEFORE IT HIT A NEIGHBORS HOUSE. IN ADDITION THE VAN TURNED BEFORE RUNNING ME OVER. WHEN YOU TAKE YOU FOOT OFF THE BRAKE WHILE IN REVERSE THE VAN IMMEDIATELY ROLL BACKWARDS. THERE IS NO WAY I COULD GOTTEN OUT OF THE VAN WHILE IN REVERSE. I FEEL THERE WAS EITHER A FALSE PARK OR THE VAN GEAR WAS STUCK BETWEEN PARK AND REVERSE AND THE SLIGHTEST MOVEMENT CAUSE THE VAN TO SLIP BACK TO REVERSE. THE VEHICLE HAS BEEN INSPECTED BY THE FORD DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0

← Back to Ford Freestar