Ford Freestar Complaints

2,533 consumer complaints on file.

#11742615June 7, 2026
POWER TRAIN
When I was driving my van was loosing power even when I was pushing the gas I had to pull over before a car was about to hit me. I look it up online it had a recall in 2013 but I bought van from someone last year and I called the ford place about the recall and they said couldn’t do it Mac hik in Jackson
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11724996March 17, 2026
SEAT BELTS, SEATS
I purchased a 2006 Ford Freestyle which currently has an open safety recall for 3rd Row Seat Latch Striker Corrosion Repair. I took the vehicle to a Ford dealership to have the recall repaired. The dealership confirmed the recall but days later informed me that the necessary parts are no longer available and that they are unable to complete the repair. This creates a serious safety concern because the recall involves corrosion of the 3rd row seat latch striker, which can affect proper seat latching and passenger safety in the event of a crash. I attempted to escalate this issue by contacting Ford corporate customer support. However, I have not received any resolution. I have been given the runaround between Ford corporate and the dealership. The dealership referred me to Ford customer support, and Ford customer support continues to refer me back to the dealership without providing any solution. I also have written communication from the dealership service department stating that their Special Service Support Center would not be able to assist and advising me to contact Ford customer support. Despite following these instructions, no assistance or remedy has been provided. As a result, the safety recall remains unresolved, and I am unable to complete required vehicle inspection/registration. I am left with a vehicle that has a known safety defect with no available repair and no clear resolution from the manufacturer. I am requesting immediate assistance and a definitive resolution to this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674191July 17, 2025
SEATS
The contact owns a 2005 Ford Freestar. The contact stated that the third-row seat attachments were rusted. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 13V081000 (Seats); however, the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 317,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11672730July 11, 2025
POWER TRAIN
The contact owns a 2004 Ford Freestar. The contact stated while driving at approximately 40 MPH, the vehicle stalled. There was no warning light illuminated. The vehicle was towed to the residence. An independent mechanic diagnosed that the torque converter and the transmission needed to be replaced. The contact related the failure to an unknown NHTSA Campaign Number; however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11671789July 7, 2025
POWER TRAIN
Flashing! With gear around it and car will not operate correctly i.e. no power very slow acceleration and lacking ability to change gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660471May 12, 2025
POWER TRAIN
The contact owns a 2005 Ford Freestar. The contact stated that while driving at an undisclosed speed, the transmission seized and remained in neutral. The vehicle jerked and shortly returned to normal functionality; however, the failure persisted. The contact stated that the gear shifter light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure became a recurring failure, and the contact parked the vehicle, and the vehicle was no longer driven. The contact related the failure to NHTSA Campaign Number: 12V006000 (POWER TRAIN); however, the VIN was not included. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645204February 27, 2025
ELECTRICAL SYSTEM, ENGINE
The alternator caught on fire and burned alternator wring harness.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11643484February 18, 2025
ELECTRICAL SYSTEM:INSTRUMENT PANEL:SPEEDOMETER/ODOMETER
The contact owns a 2006 Ford Freestar. The contact stated while driving at an undisclosed speed, the speedometer failed to function as intended. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620383October 17, 2024
POWER TRAIN
The contact owns a 2005 Ford Freestar. The contact stated while driving at an undisclosed speed, the accelerator pedal was depressed, however, the vehicle failed to accelerate as intended. The contact stated that the vehicle stopped in the middle of the street, however the engine was still on. The contact stated that the gear shifter did not function as intended. The contact stated that the gear shifter did not shift. The contact was able to coast the vehicle to the shoulder of the road. The contact and her son pushed the vehicle to the nearest parking lot. The vehicle was not diagnosed or repaired by an independent mechanic. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616056September 23, 2024
SEATS
The contact owns a 2007 Ford Freestar. The contact received notification of NHTSA Campaign Number: 13V081000 (Seats); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611067August 27, 2024
POWER TRAIN, ENGINE
I have a 2004 Ford freestar van and I was driving down the road and I went to pass another vehicle and I push the gas and I heard some crunchy noise is and then nothing no power at all no gears nothing I was dead in the water so I had to get out of the van and push it to the side of the road didn't have reverse didn't have drive didn't have third second or first no gears at all the transmission failed me I could have been in a very bad accident and hurt it just came out of nowhere there was no signs of anything wrong with the van and then this happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11597284June 27, 2024
POWER TRAIN
I was driving and my transmission stopped working left me stranded
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11595095June 18, 2024
POWER TRAIN
The contact owns a 2005 Ford Freestar. The contact stated while driving 70 MPH and releasing the accelerator pedal, the contact noticed an abnormal clucking sound. The contact stated that upon depressing the accelerator pedal, the vehicle failed to respond. The contact pulled to the side of the road. The contact stated he was able to continue driving; however, the failure persisted. The contact stated that upon depressing the accelerator pedal, the vehicle only responded when the RPMs were high, and the vehicle failed to exceed 30 MPH. The vehicle was taken to an independent mechanic, where it was diagnosed that the torque converter output shaft had failed. The mechanic determined that the torque converter and the output shaft needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The contact related the failure to NHTSA Campaign Number: 12V006000 (Power Train). The manufacturer was notified of the failure and informed the contact that they could not assist because the vehicle was previously repaired under the recall. The failure mileage was approximately 350,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578163March 18, 2024
POWER TRAIN
My son was driving down Rt 81 when the transmission stopped working Your vehicle was running fine but would not go had to drift off the highway she avoid getting hit I had to tow the van home we’re it’s still parked
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11571123February 9, 2024
POWER TRAIN, UNKNOWN OR OTHER
My Ford Freestar without warning or anything just wouldn’t go after stopping at a stop sign. It was like it was stuck in neutral. But it was in drive. In 2003 and 2004 there was a recall on the transmission. My van is a 2005 but the transmission was manufactured in 2004. Which is one of the years that was recalled so why is my 2005 Ford Freestar van not one of the ones under that recall. Is it cause it’s a 2005 cause the transmission was manufactured in 2004. I almost got hit by semi truck when this happen. Please recall this van. Please help!!! [XXX] Bless you all. Thanks, [XXX] Family INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549645October 12, 2023
POWER TRAIN
The contact owns a 2006 Ford Freestar. The contact stated that while driving at an undisclosed speed, the vehicle lost all motive power and would not shift to any gear other than park. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related it to a possible recall but was unable to provide details. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549260October 10, 2023
POWER TRAIN
The contact owns a 2006 Ford Freestar. The contact stated that while driving at an undisclosed speed, the vehicle lost significant motive power before briefly hesitating and jerking. After restarting the vehicle, it returned to normal functionality, but the failure had since become a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA hotline for assistance. The failure mileage was 137,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548039October 3, 2023
POWER TRAIN
The contact owns a 2004 Ford Freestar. The contact stated that while driving at various speeds the vehicle would not properly accelerate and would hesitate to accelerate and the check engine warning light would remain illuminated. The vehicle was taken to the local mechanic who diagnosed that the transmission torque converter was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer and local dealer were contacted and informed that the VIN was not included in the NHTSA Campaign Number: 12V006000(Power Train). The contact indicated that the vehicle had experienced that same failure listed in the recall. The VIN was not available. The failure mileage was 250,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532243July 14, 2023
POWER TRAIN
The contact owns a 2005 Ford Freestar. The contact stated that upon selling the vehicle, she allowed another individual to test drive the vehicle; however, as the contact was driving on an incline, the vehicle stalled. The vehicle was taken to the dealer where it was diagnosed that the flex shaft had failed. The contact then stated that upon research, she became aware of NHTSA Campaign Number: 12V00600 (Power Train). The vehicle was not repaired. The contact stated that she received notification of the NHTSA Campaign Number: 13V081000 (Seats). The vehicle was taken to the dealer where the contact was informed that due to the condition of the vehicle the recall repair could not be performed. The contact was concerned that when the vehicle was taken to the dealer, the VIN was entered and displayed a different color. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11511200March 10, 2023
SEATS, ELECTRICAL SYSTEM, STRUCTURE:BODY
The rear wheel well has rusted on both sides and completely rusted out a large hole (approx. 1 ft diameter area visibly effected) in the the body of the van. The rusted out section is where the back seat is anchored to the frame, so the rust has cause the seat to no longer be securely anchored to the car. The hole has also caused electrical wires to get wet when water gets into the van and intermittently and unpredictably causing failure of electrical features, including headlights and blinkers, while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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