Ford Freestar Complaints

2,533 consumer complaints on file.

#10092014September 14, 2004
SERVICE BRAKES, HYDRAULIC
WHEN BRAKING, THE CONSUMER WOULD HEAR A SQUEAKING NOISE COMING FROM THE REAR PASSENGER SIDE BRAKE ROTOR. THE DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. PLEASE PROVIDE MORE INFORMATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10088533August 25, 2004
POWER TRAIN:AXLE ASSEMBLY
OUR VAN ONLY HAS 2200 MILES, HOWEVER WHILE PERFORMING A U-TURN THE VEHICLES FRONT AXLE BROKE. THE DEALERSHIP REPAIRED THE AXLE BUT COULD NOT FIND ANY CAUSE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10089773August 25, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE DRIVING ON A SLIGHT INCLINE VEHICLE ROLLED BACKWARDS WHEN BRAKES WERE APPLIED. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC CLAIMED THAT THE VEHICLE WAS OPERATING AS DESIGNED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10083255August 20, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
THE CONSUMER TAPPED THE BRAKE TO STOP AND THE LEFT REAR BRAKE LOCKED UP. IT WAS LATER DETRERMINED THAT THE LEFT INNER PAD HAD WORN UNEVENLY. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082631July 26, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE 2004 FORD FREESTAR MINIVAN HAS TWO SAFETY ISSUES. UNFORTUNATELY, THE FIRST AFFECTED A FAMILY MEMBER. I E-MAILED FORD QUITE SOME TIME AGO AND THERE HAS BEEN NO FOLLOW-UP RESPONSE. THE PASSENGER DOOR LOCK AUTOMATICALLY LOCKS (RETRACTS) ONCE THE VEHICLE BEGINS MOTION AND SUCKED IN A FAMILY MEMBERS SKIN ON THE MIDDLE OF THE LOWER ARM AS THE RIGHT PASSENGER'S ARM RESTED ON THE RIGHT DOOR THAT WAS MADE FOR THE PURPOSE OF SERVING AS AN ARMREST. INSTANTLY MY MOTHER'S ARM WAS BRUISED AND SHE IS NOT A LARGE PERSON...THIS WAS NOT AN ISSUE OF EXTRA BODY MASS. SIMPLY PUT, HER SKIN WAS SUCKED INTO THE LOCK PULL WHEN IT AUTOMATICALLY RETRACTED. IN ADDITION, IF A PASSENGER RESTS HIS/HER ARM ON THIS ARMREST-DESIGNED DOOR WITH FINGERS BETWEEN THE REST AND THE WINDOW WHERE THERE IS A WELL OF SPACE, AND THE DRIVER HAPPENS TO PUT DOWN THE PASSENGER WINDOW, THE PASSENGER'S FINGERS CAN BE SUCKED DOWN WITH THE WINDOW. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10082628July 25, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS, SERVICE BRAKES, AIR:ANTILOCK
MY LEFT INNER BRAKE PAD FELL APART AND ALMOST CAUSED AN ACCIDENT.. MY LEFT BRAKE WAS LOCKED UP ON INNER SIDE. DEALER PUT NEW PADS AND FIXED ROTOR ON MY 2004 FREESTAR. ALSO EXCESSIVE FRONT BRAKE NOISE AND SQUEAL . *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078945June 28, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
VEHICLE FELT LIKE THERE WAS A FLAT TIRE ON THE PASSENGER SIDE. SLOWED DOWN, HEARD A LOUD BANG AND PULLED OFF THE ROAD WITH A SKIDDING STOP. UPON INSPECTION, FOUND THAT THE A-FRAM HAD DROPPED OUT OF THE COLLAR OF THE TIE ROD. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10079434June 17, 2004
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
THE AUTOMATIC SLIDING SENSOR FAILED. AS A RESULT, A SIX YEAR OLD CHILD WAS CAUGHT BETWEEN THE DOORS. THE CHILD SUSTAINED BRUISES ON BOTH KNEES. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10074283May 26, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHILE DRIVING 30 MPH, THE POWER STEERING FAILED WITHOUT WARNING. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065260May 11, 2004
AIR BAGS:FRONTAL
AIR BAG LIGHT WARNING INDICATOR ILLUMINATED AND WILL NOT TURN OFF. VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE PARTS TO FIX THE FRONT AIR BAGS WERE ON BACK ORDER. THE DEALER INDICATED THAT THE FRONT AIR BAGS MAY NOT DEPLOY SINCE THE WARNING INDICATOR WAS ON. *AK THE PART CAME IN AND THE DEALER REPLACED IT YET THIS DID NOT CORRECT THE PROBLEM. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072374May 10, 2004
EQUIPMENT:ELECTRICAL
WHEN USING THE HEADLINER-MOUNTED DVD SYSTEM SCREEN, VISIBILITY THROUGH THE REAR VIEW MIRROR IS COMPLETELY OBSCURED. WHEN REPORTED TO FORD AS A MAJOR SAFETY ISSUE, I WAS TOLD VIA MY DEALER THAT THE FORD ENGINEERS SAID TO USE MY SIDE VIEW MIRRORS. THIS SEEMS HIGHLY INADEQUATE WHEN THE VAN IS SOLD BASED ON ITS ENHANCED SAFETY FEATURES. THIS WAS NOT AN ISSUE WITH THE WINDSTAR, AND IN MY OPINION, IS A MAJOR DESIGN FLAW THAT WILL CAUSE ACCIDENTS DUE TO INADEQUATE VISIBILITY. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067854April 26, 2004
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
WHEN USING THE HEADLINER-MOUNTED DVD SYSTEM SCREEN, VISIBILITY THROUGH THE REARVIEW MIRROR IS VERY LIMITED (PRETTY MUCH, THE REAR-VIEW MIRROR CAN'T BE USED AT ALL). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065063March 29, 2004
STRUCTURE:BODY
PLASTIC MOLDING ALONG THE RUNNING BOARDS BROKE OFF. AS A RESULT, THE SLIDING DOOR MALFUNCTIONED, LOCKING OCCUPANTS INSIDE VEHICLE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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