Ford Freestar Complaints

2,533 consumer complaints on file.

#10231238June 16, 2008
TIRES
ON MY 2005 FORD FREESTAR VAN, I HAVE HAD TO TIRE BLOWOUTS DUE TO FAILED VALVE STEMS. THE FIRST OCCURRED IN JULY ,2006---THE NEXT IN SEPT.OF 2007. BOTH HAPPENED WHEN I WAS TRAVELING AT HIGH SPEED ON FLORIDA TURNPIKE. THE TIRE STORE (GOODYEAR) DENIED ANY LIABILITY AS IT WAS THE VALVE THAT FAILED. THE FORD DEALER ALSO DENIED IT. I JUST SAW AN ARTICLE ON LINE ABOUT DEFECTIVE CHINESE MADE VALVE STEMS AND THOUGHT MY PROBLEMS MIGHT BE RELATED TO THEM. MY VALVE STEMS WERE THE ORIGINAL ONES ON MY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10231056June 15, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WE WERE DRIVING THROUGH A NEIGHBORHOOD WHEN WE TURNED AROUND IN SOMEONE'S DRIVEWAY AFTER PUTTING IT BACK IN DRIVE THE VAN LOST ALL TRANSMISSION POWER. THE VAN WOULD NOT GO IN FORWARD OR REVERSE IN ANY GEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230401June 10, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
MY 2004 FREESTAR, GAVE NO WARNING..THE TRANSMISSION SLIPPED INTO LOW GEAR AND THEN IT WAS DONE. I CALLED FORD MOTOR CO, FOUND OUT BECAUSE I CHOSE TO HAVE IT REPAIRED AT A PRIVATE / NON FORD DEALER THEY WOULDN'T EVEN BEGIN TO ASSIST ME. I HAVE APPROX 46,000 ON THE VEHICLE. BOTH THE REPAIR FACILITY AND THE TOW TRUCK DRIVER INFORMED US THIS WAS A COMMON PROBLEM WITH THESE TRANSMISSIONS. AND AFTER RESEARCHING ONLINE I SOON DISCOVERED THEY COULDN'T BE ANY MORE RIGHT. NOW ITS COST ME $2500 TO HAVE IT REBUILT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230338June 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
DRIVING DOWN THE STREET WITH MY FAMILY IN THE VEHICLE, THE TRANSMISSION JUST STOPPED WORKING, NO WARNING SIGNS WHATSOEVER, JUST LOST LOST POWER IN THE MIDDLE OF THE STREET. THE STREET HAD A SLIGHT INCLINE TO IT, SO WE WERE ABLE TO COAST TO THE SIDE OF THE ROAD AND THEN PARKED IT UP ON THE SIDEWALK, TO GET THE VEHICLE OUT OF THE MIDDLE OF THE TWO LANE STREET WE WERE DRIVING ON. THE REPAIRS HAVE NOT BEEN MADE AS OF YET, WE ARE BEING TOLD THE TRANSMISSION IS DEFECTIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230397June 9, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION, ENGINE AND ENGINE COOLING
FAILURE OF CAM SENSOR, THEN COMPLETE FAILURE OF TRANSMISSION 2 WEEKS LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230260June 8, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE SUDDENLY WOULD NOT GO FORWARD ON HIGHWAY. VEHICLE WAS TOWED APPROXIMATELY 35 MILES TO AUTO REPAIR SHOP. TRANSMISSION FAILURE WAS DIAGNOSED, SPECIFICALLY TORQUE CONVERTER FAILURE. A REBUILT TRANSMISSION WAS INSTALLED AND VEHICLE NOW RUNS NORMALLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230219June 7, 2008
SERVICE BRAKES, HYDRAULIC
TOOK MY 2005 FORD FREESTAR MINIVAN WITH ONLY 43,223 MILES INTO FORD DEALER FOR ANNUAL SAFETY INSPECTION. ADVISED BOTH REAR CALIPERS WERE BAD, CAUSED PREMATURE WEAR OF BREAK PADS AND ROTORS WHICH NEEDED TURNED. THE REPAIR COST ME $581.40. I HAVE OWNED MANY VEHICLES, AND NEVER HAVE I HAD CALIPERS FAIL AT 43K MILES. I BELIEVE THIS TO BE A MANUFACTURER DEFECT THAT I AS A CONSUMER HAD TO FOOT THE BILL FOR. I DO NOT HAVE THE PARTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10230068June 5, 2008
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE DEALER TOOK THE VEHICLE TO BE INSPECTED AND PASSED. THE VERY NEXT DAY, WHILE DRIVING 20 MPH, THE VEHICLE FAILED AT 73,941 MILES. THE CONTACT TOOK THE VEHICLE TO A TIRE AND AUTO GARAGE FOR INSPECTION, IN WHICH THE VEHICLE DID NOT PASS DUE TO THE FAILURE WITH THE ROTORS. THE TECHNICIAN STATED THAT THE STAMP THAT IS ON THE ROTORS INDICATED THAT IT WAS SHAVED BELOW THE MINIMUM TOLERANCE, AND IS NOW A SAFETY ISSUE. THE DEALER ATTEMPTED TO REPAIR THE ROTORS, BUT SHAVED THEM TOO LOW WITHOUT REPLACING THEM WITH NEW ROTORS. THE DEALER WILL NOT REPAIR THE FAILURE. THE FAILURE MILEAGE WAS 73,941.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229847June 4, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I HAVE A 2004 FORD FREESTAR WHOSE TRANSMISSION FAILED WITHOUT WARNING IN THE MIDDLE OF THE ROAD WHILE MY HUSBAND WAS COMING TO PICK ME UP FROM THE HOSPITAL RIGHT AFTER I HAD A BABY. THE TRANSMISSION WAS TOTALLY GONE AND NEEDED TO BE REPLACED. THERE WERE ONLY 45000 MILES ON THE VEHICLE AT THE TIME. THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION IF THERE WERE CARS NEARBY, AND EVEN WORSE IF I WAS IN THE CAR WITH HIM AND OUR NEWBORN WHEN THE TRANSMISSION FAILED, TO BE STRANDED SOMEWHERE WITH A 2 DAY OLD BABY. I CAN'T IMAGINE THE TRANSMISSION FAILING AT 45000 MILES ON A VEHICLE THAT YOU THINK IS RELIABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229906June 4, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION DIED WITHOUT WARNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229948June 4, 2008
WHEELS:HUB
TL*THE CONTACT OWNS A 2004 FORD FREESTAR. THE CONTACT STATED THAT THE FRONT WHEEL HUB HAS CRACKED. NHTSA CAMPAIGN ID NUMBER 04V446000 (WHEELS:CAP/COVER/HUB) WAS REFERENCED; HOWEVER, HIS VIN WAS NOT INCLUDED IN THE RECALL. WHILE DRIVING THE VEHICLE, IT BEGAN MAKING A HIGH PITCHED NOISE. THE DEALER STATED THAT THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FRONT PASSENGER SIDE WHEEL WAS PREVIOUSLY REPAIRED, AND CURRENTLY THE FRONT DRIVER SIDE WHEEL HAS FAILED. THE SPEED WAS UNKNOWN. THE FAILURE MILEAGE WAS 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229793June 3, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
SINCE JANUARY 21, 2008 WE HAVE BEEN EXPERIENCING PROBLEMS WITH OUR FORD FREESTAR. ON SEVERAL OCCASIONS OUR VEHICLE HAS STOPPED WORKING/STALLED ON MAJOR ROAD WAYS IN PENNSYLVANIA INCLUDING A MAJOR EXPRESSWAY IN THE CITY OF PHILADELPHIA. OUR FAMILY CAR HAS BEEN BACK THE DEALERSHIPS AUTOSHOP FOR OVER 68 DAYS SINCE JANUARY 2008. PRESENTLY WE HAVE BEEN WITHOUT OUR VEHICLE SINCE MAY 13, 2008 WITHOUT A CONTACT FROM THE DEALERSHIP, KEYER MILLER IN COLLEGEVILLE, REGARDING ANY SPECIFIC PROBLEMS WITH OUR CAR. THE DEALERSHIP HAS NOT OFFERED US ANYTHING TO RECONCILE THIS SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229373May 30, 2008
STRUCTURE:BODY:HATCHBACK/LIFTGATE, STRUCTURE:BODY
I OWN A 2005 FORD FREESTAR MODEL 'S'. COUPLE OF DAYS AGO SUDDENLY REAR LIFTGATE STRUT FAILED AND IT LED LIFTGATE TO FREE FALL ON ME WHEN I WAS REMOVING THE STUFF FROM THE VAN. I WAS ABLE TO HOLD THE LIFTGATE IN TIME BUT IT STILL HIT ME ON MY HEAD A LITTLE BIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228902May 26, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
I DRIVING HOME FORM WORK, WHEN ALL OF A SUDDEN THE RPMS WHEN UP AND THE CAR SEEMED TO HAVE SLIPPED INTO NEUTRAL. I TRIED TO ACCELERATE BUT THE ENGINE JUST REVVED. I COASTED INTO A GAS STATION. NOW I HAVE THOUSANDS OF DOLLARS OF REPAIRS THAT I CANNOT AFFORD. I HAVE BEEN RESEARCHING THIS AND APPARENTLY THIS IS NOT AN ISOLATED INCIDENT WITH THIS MAKE AND MODEL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228853May 25, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
WITHOUT WARNING THE TRANSMISSION FAILED. I WAS IM THE MIDDLE OF THE STREET WHEN THIS HAPPENED, LUCKY IT WASN'T A BUSY STREET. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228752May 23, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILED AND NEEDED A NEW PUMP SHAFT, TORQUE CONVERTER AND AN OVERHAUL OF THE MANUAL CONTROL VALVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228657May 22, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2005 FORD FREESTAR. THE CONTACT STATED THAT THE AIR BAG INDICATOR LIGHT ILLUMINATED. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT IT WOULD COST $99 FOR A DIAGNOSTIC. THE FAILURE MILEAGE WAS 57,500 AND CURRENT MILEAGE WAS 57,600. UPDATED 06/17/08. *LJ THE CONSUMER STATED HE STRUCK THE PASSENGER SEAT WITH HIS FIST AND WHEN HE STARTED THE VEHICLE, THE AIR BAG LIGHT WENT OUT. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228385May 21, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
ON MAY 20 2008 WHILE DRIVING A 2004 FORD FREESTAR ON VACATION. WITH 2 OTHER ADULTS AND 3 DOGS IN THE MINIVAN THE TRANSMISSION WITH ONLY ABOUT 40,000 MILES WITHOUT WARNING QUIT. THE ENGINE ACCELERATED BUT NOTHING WAS HAPPENING. AT 73MPH IN THE LEFT LANE ALLOT OF TRAFFIC THE TRANSMISSION OF THE VEHICLE FAILED WITHOUT ANY WARNING. I WAS ABLE TO SAFELY ROLL ONTO THE LEFT SHOULDER OF THE I-23 EXPRESSWAY. BUT WHILE SITTING WAITING FOR HELP TO ARRIVE I SURE THOUGHT OF MANY SITUATIONS THAT THE OUTCOME COULD HAVE BEEN ALOT DIFFERENT. WHAT IF WE HAD BEEN ON A BRIDGE OVERPASS AND NOWHERE TO PULLOVER TO? THE VEHICLE HAS BEEN TOWED TO A TRANSMISSION REPAIR SHOP AND THAT IS ALL SO FAR. BUT LOOKING AT OTHER WED SITES ABOUT THE FORD FREESTAR MINIVAN, IT LOOKS LIKE I AM NOT THE ONLY ONE TO HAVE A FAIRLY LOW MILEAGE TRANSMISSION TO JUST SUDDENLY QUIT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228172May 19, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION
AUTOMATIC TRANSMISSION FAILED WHEN VEHICLE WAS JUST 3 YEARS OLD, 70,000 MILES. AUTOMATIC TRANSMISSION FAILED AGAIN AFTER JUST ANOTHER 13,000 MILES, LESS THAN ONE YEAR LATER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10228174May 19, 2008
SERVICE BRAKES, HYDRAULIC
RIGHT REAR BRAKE CALIPER FROZEN AFTER JUST ONE YEAR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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